# 8 of 73 hotels in Albena

Hotel Mura(3.5 stars)

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At a glance

  • The staff were always very helpful (1)
    "The staff were always very helpful" found in 1 review
    • " It was our best vacation as a family. The hotel really has all expectations fulfilled. The all round service was great. The staff were always very helpful . Very nice families-apartment HUGE The beach is perfect for children there the water warm ... " 
      5.757142857142857
      August 2012
  • We felt very much at ease (1)
    "We felt very much at ease" found in 1 review
    • " We felt very much at ease , have ourselves super recovered Fathi with his team we were very pleased Really nice people ... " 
      5.595238095238095
      September 2012
  • Very good entertainment (1)
    "Very good entertainment" found in 1 review
    • " We felt very much at ease, have ourselves super recovered Fathi with his team we were very pleased Really nice people with very good entertainment we will come again very recommendable " 
      5.595238095238095
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    5.0
  • Service
    5.1
  • Location
    5.1
  • Gastronomy
    4.5
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    23
  • very good
    11
  • acceptable
    2
  • poor
    3
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " We felt very much at ease, have ourselves super recovered Fathi with his team we were very pleased Really nice people ... "  read hotel review
        5.595238095238095
        September 2012
  • Service
    Pros
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " It was our best vacation as a family. The hotel really has all expectations fulfilled. The all round service was great. The staff were always very helpful. Very nice families-apartment HUGE The beach is perfect for children there the water warm ... "  read hotel review
        5.757142857142857
        August 2012
  • Sport
    Pros
    • Sport facilities (1)
      Comments related to "Sport" found in 1 review
      • " We felt very much at ease, have ourselves super recovered Fathi with his team we were very pleased Really nice people with very good entertainment we will come again very recommendable "  read hotel review
        5.595238095238095
        September 2012
Graur Florin
A trip to Mura Albena
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The service was great. We had a lot of fun. We liked the entertainment, the animation was really good. The rastaurant - the food was delicious. One small complain - we want to go higher tan the first and second floor nad the cleaning should me more organised (the laundry changing in every 3 days). read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
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Ogrean
A wonderful vacation in Mura
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We were really impressed by the restaurant - the food is very good. The entertainment team was excellent. The view was very good of course, we were 15 meters from the sea. We were in this concert for the 45-th anniversary to Albena, the Deep zone concert and we really liked it. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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One unforgettable vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
The service of Hotel Mura was really good so were the Animetors. We really liked the whole animation program especially the evening shows on the stage of Hotel Gergana. We also liked the food it was really delicious compliments for all the cookers. We will definitely visit this hotel again we spend our vacation having a lot of fun and great time read hotel review
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
Close
Reinhold
Holiday in the off season
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2013
The hotel has a international guest structure and a mixed average age. The condition the cleanliness is except for the alleged flaws good. read hotel review
  • Location
    5.0

    The beach. Access to public transport was good. In the off season were a lot of restaurants were closed. Shopping in albena was possible.

  • Sport & Leisure
    6.0

    Recreational sport was ok. Animation was unfortunately not often in german. The beach was very good, also the condition of the beach chairs, umbrellas and showers.

  • Service
    5.0

    Friendliness and foreign language skills at the reception and in the restaurant were good. The room cleaning was sufficient. Bed linen and towels were changed.

  • Room
    6.0

    The size and the condition of the room were good. 2 sufficiently large closets were in order. The mini bar was not used by me, but as i find in order and was checked every day. The size and cleanliness of the toilet was also ok. Unfortunately, i had to once again state the too little counter space available was a few things, and not good enough. A extraspiegel for the shave found i super.

  • Gastronomy
    3.0

    To the bar i can't make any statements. The quality of the meals was partly tasteless and cold. The quantity of the food and drink in the restaurant was good. Cleaning and hygiene in the restaurant was very poor. Should the local kitchen to be? I am not sure. The atmosphere at lunch and in the evening was beautifully surrounded by music and a singer. Unfortunately i regret and some younger couples that not even a nice dance night used. Saturday and sundays, perhaps in the week, could you an event organizer.

  • Hotel
    5.0

    The hotel has a international guest structure and a mixed average age. The condition the cleanliness is except for the alleged flaws good.

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It was ok
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The hotel i would be relatively large judge. Unfortunately the hotel makes from the outside no good impression more, as the façade not know anymore and was already a bit older... But inside everything is okay. Many families visit this hotel. Nationalities: there were many russians there, hardly any germans and other nationalities. read hotel review
  • Service
    6.0

    Room cleaning was good, the rooms were swept daily. The front desk staff were very nice. They gladly helped and all questions.

  • Hotel
    3.0

    The hotel i would be relatively large judge. Unfortunately the hotel makes from the outside no good impression more, as the façade not know anymore and was already a bit older... But inside everything is okay. Many families visit this hotel. Nationalities: there were many russians there, hardly any germans and other nationalities.

  • Room
    4.0

    Our room was completely sufficient for two persons. The bathroom and the room were clean and tidy. An air conditioning was available. Room with ocean view to be recommended. The minibar is always filled up (drinks and snacks are available at the check out to pay).

  • Sport & Leisure
    3.0

    I myself was only in the pool of the neighboring hotel, as this simply nicer and free an adjecent is. As well as the entertainment, this is also free in the neighboring hotel for the mura guests. The evening entertainment was rather on the russians cut. The beach was clean, umbrellas, beach chairs can be used free of charge. Cushions had to be payed for.

  • Gastronomy
    4.0

    The food was thinks i typically bulgarian. And you always found something which tasted... If it is not already by the other starving guests finish was. In the morning it was difficult to secure a fresh gebackende waffle or fried eggs to find, since the people seemed very ravenous are. In the restaurant it was very noisy and you had to watch out that you not circulated, or not too. The waiters tried the used plates quickly to eliminate, these worked unfortunately not always with so many impossible people.

  • Location
    5.0

    To the gold beach (night life) is about 20 kilometer, you can until 7:00 p. m. with the bus (circa 1,50 Euro) then with the taxi. There were shopping possibilities about 1 kilometer away from the hotel, which one goes gladly to foot or with the bimmelbahn reach. Recommend is the attendance in the evening.

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Information about Hotel Mura

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Albena is one of the most beautiful sea resorts on the Bulgarian coast, situated only 40 km away from Bulgaria's maritime capital of Varna. With its sandy beaches and crystal sea Albena offers pleasures for every taste. The hotel is located next to the forests of the Baltata National Reserve, for a pleasant healthy holiday and there are a selection of restaurants, bars and clubs approximately 500 metres from the hotel. Varna Airport is approximately 40 km from the hotel.
  • The establishment was renovated in 2011. The establishment comprises a total of 186 accommodation units. Lift access is provided to the upper floors. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant, a dining area, a café and a bar. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. A newspaper stand is also among the amenities at the establishment. Guests arriving in their own vehicles can park in the car park of the establishment for a fee. Additional services include a babysitting service, a childcare service, medical assistance and a laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.
  • All accommodation units feature air conditioning, central heating and a bathroom. A balcony completes the range of amenities available in most rooms. Cots are available for children. A safe and a minibar also feature. A telephone and a TV are provided for guests' convenience. In the bathrooms, guests will find a shower and a hairdryer.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers and parasols offer the ideal way to unwind. A hot tub (for a fee) provides an opportunity for relaxation. There is also a poolside snack bar. The establishment offers outdoor leisure options including beach volleyball, or for a fee, cycling/mountain biking, tennis, basketball, archery and horse riding. Crazy golf is organised by third-party operators. The establishment features a wide range of indoor sports options, with table tennis, as well as a gym, pool/billiards and squash for a fee. The establishment offers various spa options, including a sauna, a steam bath and a solarium, as well as a spa and massage treatments for a fee. Additional leisure options available to guests include an entertainment programme, an entertainment programme for adults, an entertainment programme for children, a kids' club and a kids' disco.
  • Various meals and board options are bookable. Guests can select options including breakfast, lunch, dinner, half board, full board and All-inclusive. Staff are also happy to prepare vegetarian dishes. In addition, special deals and snacks are available. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Drinks are included for guests. Alcohol-free drinks and alcoholic drinks are available at the establishment.
  • The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    This beach hotel offers 186 rooms. The buildings has a terraced architecture like most hotels in the resort. This offers an excellent view of the sea and National Reserve Balata. It is air-conditioned and has a 24-hour reception, currency exchange facility, lift access, cocktail bar, a restaurant and car parking. Non-smoking rooms are also available.
  • Location
    Hotel Mura is on the beach front . "Mura" hotel is next to the national reserve "Balata" –unique area for your pleasant healthy holiday.
  • Accommodation
    The capacity of the hotel is 373 beds in 186 rooms. - standard double and single rooms - non – smoking rooms - rooms for disable guests - 2 bed apartments with sea view - 4 bed apartments with sea view Standard double and single rooms All the rooms are equipped with air condition, telephone, Sat TV, hairdryer, internet access, balcony, sea and park view, safe and mini bar with extra charge. A third adult or a child can be accommodated in the room on a pull – out sofa
  • Food and Drink
    •The hotel has an air-conditioned restaurant with terraces, where the main meals – breakfast, lunch and dinner are offered - all dishes served buffet style •There are separate places for non - smokers •Seating places in restaurant "Mura" - total - 450 - in the hall – 380 - covered terrace – 70 •Buffet time-table: •breakfast – 07.30 – 10.00h •lunch – 12.30 – 14.30h •dinner – 18.00 – 21.00h •Theme evening – Bulgarian, Italian, Mediterranean, Latino night •A la carte – on the pool bar Gergana - 10.00-22.00 ч. •The bars offer variety of cocktails/payable/, hot and cold drinks, soft drinks, local alcohol drinks, white & red wine, draught beer, pizza, a – la – carte menu, pasta, salads, chicken, fish and beef specialities, pancakes, ice-cream. •All Inclusive drinks: local alcohol, soft drinks, hot and cold drinks from 10:00h to 22:00h. •All imported alcohol, cocktails espresso café are payable
  • Leisure
    Animation program for children and adults seven days a week / all day long and evening shows at the outdoor swimming pool and on the beach area of "Mura" hotel/ help for the good mood of the guests. WiFi (wireless internet) access is available in some of the rooms, in the Lobby, at the terrace of the restaurant and around the pool area - payable on the reception •Volleyball, football, basketball, darts on the beach –games are organised by the animation team –free of charge •On the beach/chargeable/ -boat trip, water bicycle, banana, jet.
  • Other facilities and services
    The Hotel complex offers "All Inclusive plus" services. The product "All Inclusive" plus includes : meals, drinks, ice cream and snacks along with the usage of 2 sun beds and 1 umbrella per room on the beach in front of the hotel or on the pools free of charge.

Amenities

Hotel amenities

  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Outdoor pool
  • Bicycle hire

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Newspaper