# 13 of 70 hotels in Albena

Hotel Mura(3.5 stars)

Albena 9620 Albena bg View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.4
  • Room
    4.5
  • Service
    4.6
  • Location
    4.9
  • Gastronomy
    4.5
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    20
  • very good
    3
  • acceptable
    4
  • poor
    4
  • terrible
    2
Read all hotel reviews
mariann
Family holiday in bulgaria
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
very happy with our choice the only problem was we found the pool area not safe broken uneven tiles open electric cableshotel staff fantastic and always helpfull with every need look forward to coming back. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    1.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Hristo Sirashki
Holiday in Albena Resort, Bulgaria
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
We have been visiting Mura Hotel for several years with the family. We are spending a fantastic time, kids are happy and we look forward to coming back next summer! read hotel review
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ekaterina Isaeva
The perfect holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
The staff is always ready to assist the guest, always friendly and satisfying every guest need. we are always greeted with a smile and willing to return back. The only resort in Bulgaria that offers excellent ratio between price and quality. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Ogrean
A wonderful vacation in Mura
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We were really impressed by the restaurant - the food is very good. The entertainment team was excellent. The view was very good of course, we were 15 meters from the sea. We were in this concert for the 45-th anniversary to Albena, the Deep zone concert and we really liked it. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Graur Florin
A trip to Mura Albena
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The service was great. We had a lot of fun. We liked the entertainment, the animation was really good. The rastaurant - the food was delicious. One small complain - we want to go higher tan the first and second floor nad the cleaning should me more organised (the laundry changing in every 3 days). read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
Close
Nina
One unforgettable vacation
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
The service of Hotel Mura was really good so were the Animetors. We really liked the whole animation program especially the evening shows on the stage of Hotel Gergana. We also liked the food it was really delicious compliments for all the cookers. We will definitely visit this hotel again we spend our vacation having a lot of fun and great time read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
ESTERA
Perfect location - right on the beach in Albena
  • Recommended hotel
  • Friends
  • Business trip
  • May 2014
I was truly impressed by the location, right on the sandy beach of Albena. When I ate in the breakfast restaurant, I could feel the waves...it was amazing! Nearby there is the Baltata Natural Reserve so you could enjoy also the forest and the fresh air. The all inclusive service is perfect - plenty of food. The rooms were basic but clean. What else can you request when you open the window and you hear the soud made by the waves and you feel the fresh air? Would definitely return for a longer stay. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Read all hotel reviews

Information about Hotel Mura

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    This beach hotel offers 186 rooms. The buildings has a terraced architecture like most hotels in the resort. This offers an excellent view of the sea and National Reserve Balata. It is air-conditioned and has a 24-hour reception, currency exchange facility, lift access, cocktail bar, a restaurant and car parking. Non-smoking rooms are also available.
  • Location
    Hotel Mura is on the beach front . "Mura" hotel is next to the national reserve "Balata" –unique area for your pleasant healthy holiday.
  • Accommodation
    The capacity of the hotel is 373 beds in 186 rooms. - standard double and single rooms - non – smoking rooms - rooms for disable guests - 2 bed apartments with sea view - 4 bed apartments with sea view Standard double and single rooms All the rooms are equipped with air condition, telephone, Sat TV, hairdryer, internet access, balcony, sea and park view, safe and mini bar with extra charge. A third adult or a child can be accommodated in the room on a pull – out sofa
  • Food and Drink
    •The hotel has an air-conditioned restaurant with terraces, where the main meals – breakfast, lunch and dinner are offered - all dishes served buffet style •There are separate places for non - smokers •Seating places in restaurant "Mura" - total - 450 - in the hall – 380 - covered terrace – 70 •Buffet time-table: •breakfast – 07.30 – 10.00h •lunch – 12.30 – 14.30h •dinner – 18.00 – 21.00h •Theme evening – Bulgarian, Italian, Mediterranean, Latino night •A la carte – on the pool bar Gergana - 10.00-22.00 ч. •The bars offer variety of cocktails/payable/, hot and cold drinks, soft drinks, local alcohol drinks, white & red wine, draught beer, pizza, a – la – carte menu, pasta, salads, chicken, fish and beef specialities, pancakes, ice-cream. •All Inclusive drinks: local alcohol, soft drinks, hot and cold drinks from 10:00h to 22:00h. •All imported alcohol, cocktails espresso café are payable
  • Leisure
    Animation program for children and adults seven days a week / all day long and evening shows at the outdoor swimming pool and on the beach area of "Mura" hotel/ help for the good mood of the guests. WiFi (wireless internet) access is available in some of the rooms, in the Lobby, at the terrace of the restaurant and around the pool area - payable on the reception •Volleyball, football, basketball, darts on the beach –games are organised by the animation team –free of charge •On the beach/chargeable/ -boat trip, water bicycle, banana, jet.
  • Other facilities and services
    The Hotel complex offers "All Inclusive plus" services. The product "All Inclusive" plus includes : meals, drinks, ice cream and snacks along with the usage of 2 sun beds and 1 umbrella per room on the beach in front of the hotel or on the pools free of charge.

Amenities

Hotel amenities

  • Luggage room
  • Non-smoking room
  • Shops in the hotel
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Shower

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Special massages

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 3 Stars
  • Airport transfer
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service