# 4 of 9 hotels in Uvero Alto

Sirenis Cocotal Beach Resort Casino & Aquagames(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.7
  • Service
    4.8
  • Location
    4.2
  • Gastronomy
    4.6
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    25
  • very good
    20
  • acceptable
    7
  • poor
    2
  • terrible
    1
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The most helpful positive review

5.666666666666667

We have our vacation at sirenis cocotal beach resort casino & spa in holiday check the reviews read and have to admit, that we at the start a few were sceptical, which we probably for a hotel will expect, after we here so some bad evaluation here. But then we were really positively surprised and would this hotel after the 2 weeks, which we spent there, definitely book it again. The area is large, but you get at check in an overview map, the at the start …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.3333333333333335

the hotel is huge, there are two hotels in a (sirenis cocotal & sirenis tropical). I had the impression, that the hotel only serves to 'making money'. Worn chairsGood in the lobby and so on …  read hotel review

read more Acceptable, Poor, Terrible reviews
Andreas
Very nice vacation for relaxing.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2014
Very nice vacation, will gladly come again. Nice complex but getting a little old. Off the beaten track but ideal for relaxing. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Nora
Super location, super staff, gladly again!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2014
The decor of the rooms is simple, but clean. There is a large selection of meals and beverages, which one particularly nearly around the clock can take advantage of. the beach is in about 5 minutes walking very easy to reach. The pool and beach area is very nice and clean (thanks' ladoo' for the constant cup collection-) the staff are all very friendly, unfortunately partially with quite scarce english, but you understand them. a huge compliment to the bar-crew and service-girls for a great hospitality and great mood with the make music evening for evening (special thanks to ... Jimmy. You're the best! ) all in all a very successful vacation, the hopefully soon again! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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JAN
Absolutely recommendable hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
We were 10 days in this hotel, which except for small faults, which for a super vacation absolutely no role to play, simply only recommendable. The staff, especially at the lobby bar, is simply an asset to our holiday. Jimi, polaco, Giovanni, Edwin, mily. Sweeten the evening next to drinks even in a good mood and some features topless dancers. %singlelinebreak % The beach in the hotel area is always clean and tidy, you can take long beach walks without feeling from tourists surrounds to be. A visit to the Tropical treasure was definitely worth it always. %singlelinebreak % What ... point you still negatively should mention, is, that you through some holidayers, which constantly misbehave, bother me feel. Push in at the buffet, urinations in places and places where it is not heard, tellerweise food recharge and again cleared away, staff/vacationers insult etc. But that wasn't the hotel/staff's fault and that should in the other hotels are no different. %singlelinebreak % But despite these small downsides we would book this hotel again. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
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Beautiful hotel plant disastrous rooms.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
The hotel plant is beautifully and each morning is very clean. The rooms are a disaster. It has the ceiling water leaked so the floor was totally wet. But this was not only with us sunday In some rooms the whole ceiling renewed. The 2 day the clothes in the closet already musty smell. The hotel has a very large towel problem and the minibar we refilled as 3 days was empty. Many kanadieer, french and of course the outrageous russians must not lack. read hotel review
  • Sport & Leisure
    4.0

    The animation is super. Every evening in the theatre and every afternoon by the pool. The pool area is really large, but in need of renovation. There are always staff around the tidying up. Couches could be somewhat decent are. The beach is clean and beautiful.

  • Hotel
    4.0

    The hotel plant is beautifully and each morning is very clean. The rooms are a disaster. It has the ceiling water leaked so the floor was totally wet. But this was not only with us sunday In some rooms the whole ceiling renewed. The 2 day the clothes in the closet already musty smell. The hotel has a very large towel problem and the minibar we refilled as 3 days was empty. Many kanadieer, french and of course the outrageous russians must not lack.

  • Room
    1.0

    Rooms have i already described above.

  • Service
    4.0

    The staff is very friendly and the franklyn the front desk perfect german, but with hands and feet also takes you well. The room cleaning left a lot to be desired. Complaints were actually very quickly.

  • Location
    3.0

    The beach is not 5 minutes duration. The drive from the airport to the hotel was about 45 minutes and was pleasant. Shopping was only possible in the hotel as in the whole hotel nothing is, but on the last day i got a secret tip. If one at the beach to the right about 45 minutes footpath goes there is the Gundula the has a great shop you will get really everything and also very cheap. It was rep and has 13 years. A very nice woman, who also the dogs care.

  • Gastronomy
    3.0

    We stayed at the steakhouse the was really good. Food there was actually sadly almost the same every day and it was mostly cold. With a little tip you could get around the whole hotel.

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Uwe
Value for champion.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Well-kept area the mainly with russians was occupied. read hotel review
  • Room
    5.0

    Everything was in order with us but others had worn facilities complained. Had luck.

  • Hotel
    4.0

    Well-kept area the mainly with russians was occupied.

  • Service
    4.0

    Sometimes towels were missing otherwise normal service, nothing exciting.

  • Gastronomy
    4.0

    Meat dishes sometimes hard, tough and cold but there are microwaves to heat great fruit offer We had to us in the restaurants sometimes implement, since we the table manners of some russians unappetilich found.

  • Sport & Leisure
    4.0

    The sea was in november very busy but without waves. Fwer surf like is simply left to the next resort.

  • Location
    4.0

    About 1 hour from the airport, quiet area

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Steffen
Very good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Very beautiful area, the gardeners afford great work. The service is correct and one feel welcome as a guest. The food is good and varied. The area has a lot of space and was clean. The aquapark is good and roomy and a nice alternative to the pool and the beach. The beach as well as the pool area are well maintained, only disturbing this eternal reserving of the beach chairs. This is really not more beautiful. As this place could be more careful. Also the quantity of beach chairs and towels should be increased. The advertised watersports was not ... available. The staff had usually not in the mood and were unmotivated. Except it was the banana or ringfahren. What costs! Otherwise good. Plastic plates at the pool was, but the buffet in the main restaurant wasn't appropriate. But tolerable. The room was spacious and clean, as there was hardly anything to complain about. And if nevertheless, it was fixed quickly. Theme restaurants were good and delicious. Daily cleaning. Wi-fi not included and if you want to take, it is quite expensive. Disturbing was the guest structure. Too many russian tourists and especially their behavior. Little german. From the ages were very mixed and not to complain about. read hotel review
  • Service
    6.0

    The staff is friendly and helpful way through the bank and not demanding. No tip is expected and still worked well. Everything was great. Foreign languages are english and french spoken. A little german. But everything was sufficient. In dealing with ' complaints' everything was great. Immediately remedied.

  • Sport & Leisure
    4.0

    A lot of entertainment, but we didn't use it, wanted my peace, but others had a lot of fun. Otherwise rest see above. Description.

  • Location
    4.0

    Distance to the beach 0. direct beach location To the airport a bit further about 90 minutes and the next place? Well uvero alto 10 minutes, bavaro 30-40 minutes. Shopping not available, only an overpriced hotel store. Excursions are possible, but costs a surcharge due to the distance. But offered. But situation you knew before. Only nearby is the tropicial treasure of Gundula, a german emigrant. Very nice atmosphere and cheaper than at the hotel.

  • Hotel
    5.0

    Very beautiful area, the gardeners afford great work. The service is correct and one feel welcome as a guest. The food is good and varied. The area has a lot of space and was clean. The aquapark is good and roomy and a nice alternative to the pool and the beach. The beach as well as the pool area are well maintained, only disturbing this eternal reserving of the beach chairs. This is really not more beautiful. As this place could be more careful. Also the quantity of beach chairs and towels should be increased. The advertised watersports was not available. The staff had usually not in the mood and were unmotivated. Except it was the banana or ringfahren. What costs! Otherwise good. Plastic plates at the pool was, but the buffet in the main restaurant wasn't appropriate. But tolerable. The room was spacious and clean, as there was hardly anything to complain about. And if nevertheless, it was fixed quickly. Theme restaurants were good and delicious. Daily cleaning. Wi-fi not included and if you want to take, it is quite expensive. Disturbing was the guest structure. Too many russian tourists and especially their behavior. Little german. From the ages were very mixed and not to complain about.

  • Gastronomy
    6.0

    6 restaurants. Unfortunately were 2 closed, but not decisive. Food and drink were great. Everything was delicious and varied. Cleanliness was also ok. Kitchen style was mixed. Something for everybody available.

  • Room
    5.0

    Large room, bathroom, air conditioning, tv, balcony. Everything was fine.

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Michael
Only for relaxing, stress free, but off the beaten path
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2013
Very large area, more than 20 buildings, about 2000 beds. Area 12 years old, average well-kept. No extraordinary all-inclusive services. Wlan relatively expensive, half hour 5 $. Very many guests from the ex-soviet regions, many english. But some south american (brazil, venezuela) on weekends many dominicans the getaway. Old mixed. From very young to about 70 years. Everything very green, lots of palm trees and the beach also trees with a kind of grapes which many corvidae house. read hotel review
  • Service
    5.0

    The people from the staff were already without tips and spanish skills very friendly. But with a few words in spanish or a few dollars tip fold the people! Of the staff only speak a few english, otherwise almost only spanish. German... Well, if you expected in the caribbean in german from the locals to be addressed? If you expected, the should please germany not leave! The rooms are cleaned daily. The towels -, although a klber on the wall of the bathroom to say, that only towels on the floor to be changed - changed every day... The entertainers walked on a regular basis by the area and look for children together. A doctor, i have seen, but fortunately never needed. With complaints or questions is a happy to help. But remember, as one occurs, so it comes back. Nice, friendly and businesslike stay, but not immediately give way.

  • Sport & Leisure
    4.0

    There is a super chilled gym. The entertainers offer much, such as football, volleyball, archery, mini-golf on a board ☺ tennis, pool games, in the evening kids disco, then for adults. Palmwedelschirme at the beach and pool, everywhere free beach chairs. The pool chairs, but often at the upper kopfteilrand of the corvidae different. Showers are available at the pool

  • Gastronomy
    4.0

    There are 2 main restaurants, saona and macau. The 2. but in my 2.5 week stay completely closed. So sometimes very strong rush in the saona. Places and cutlery/plates were partly from... Then there are special restaurants. Chinese, mexican, italian and a steakhouse. But mexican and steakhouse are not recommended. Drinks - i have stayed in the caribbean have never been so disgusting cocktails. All finished touch, bappsüss, partly slush moderate as püriertes ice cream. I could not to drink... But praise in the main restaurant! The food was really good. Every day i what new delicious ones found. Especially the 'mero' fish in different variant is brilliant! The cleanliness in the restaurants was good. There was enough staff. For questions was always a help. Every day there was one or several local dishes. Great desserts and great fruit! But there were also typical german food. But since lacked partly on the preparation and on the local taste. As i said, the people are even without a tip nice, but with lukewarm served. And many have a great good at remembering people.

  • Location
    3.0

    The extensive beach with lots of trees and palms is right in front of the houses. Depending on the building you are in 1-5 minutes away from the beach. Airport in direct a hour on incomplete streets and gravel roads. The next town is about 20 minutes away. But nothing special. If you use the serenis is, should have to be aware, that one the vacation on the grounds anyway. Also all trip goals are hour away and reasonably priced for the caribbean very overpriced. I personally have the road not promised, the breakneck trips the locals drivers were with abhorrent. Restaurants are all in the area. Italian, mexican, chinese, and steakhouse except the 2 (one was but during my entire stay of 17 days completely closed) standard restaurants macao and saona are in the area. The resort is located on the edge of the zivilisationsgrenze. The area is about 1 kilometer garbage beach and then a smaller plant in about 1.5 kilometer. public transport is limited to taxis.

  • Hotel
    4.0

    Very large area, more than 20 buildings, about 2000 beds. Area 12 years old, average well-kept. No extraordinary all-inclusive services. Wlan relatively expensive, half hour 5 $. Very many guests from the ex-soviet regions, many english. But some south american (brazil, venezuela) on weekends many dominicans the getaway. Old mixed. From very young to about 70 years. Everything very green, lots of palm trees and the beach also trees with a kind of grapes which many corvidae house.

  • Room
    5.0

    I had a junior suite with a living area with couch, fridge, coffee maker, tv and air conditioning - bedroom with 2 king-size beds, a large wardrobe, dresser, chair, tv, air conditioning and ceiling fan. There was also a telephone. Balcony, and bathroom with shower, in the bathroom the toilet. The cleanliness was ok, however one saw, that the hotel already 12 years old.

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Anne-Kathrin
Good successful holiday for caribbean newcomers
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel complex consists of the cocotail beach resort, and from the tropical suites -, because the cocotail beach some renovations walk, we were in a suite in the tropical hotel. The room was very large, per block were altogether then 16 suites. The room was ok, the decor is not the newest ☺ The garden plant is largely, gorgeous and very well maintained. Internet is very expensive, 5 american dollar per half hour - if you really needed internet, must evenly are charged. Us that was not important. The public was quite mixed, average age was at our travel ... time rather on 'young' - some also with small children. read hotel review
  • Location
    5.0

    The outside rum is actually nothing - except palm trees. If you really get away from it all and to ease wants feels comfortable - if you in the evening party or similar searches, is here wrong. Transfer from the airport to the hotel was, thanks to the adventurous driving on very short but maybe not for sensitive stomachs suitable ☺ a moguls runs currently still to the hotel, the street is probably still finishing this year will be. There is the possibility to bavaro drive (shopping center with a pick-up at the hotel), otherwise only taxi or car remain. But since we mainly wanted to relax, the location was right for us, we had this also already informed in advance.

  • Gastronomy
    5.0

    There were two main restaurants, during our holiday but it was only one open, the was partly quite crowded. The waiters are with drinks very courteous and polite, cleanliness and hygiene was always super. There were theme nights (saturday for example, dominican food) but also 'standard food' such as fries, pizza and pasta. There is also still speciality restaurants, we only had the mexican tried and were unfortunately so disappointed, we the steakhouse didn't tried. The italian restaurant is very good.

  • Room
    5.0

    As already mentioned above, we were in the tropical suites building. Room was good and was in order - we mostly just slept there and were the whole day on the beach. Air conditioning worked great - no mildew or something like that. Furniture was alright - only not stop super new. Bathroom was also ok. We had two televisions in the room and a coffee maker. Balcony was a good size. Unfortunately, there was no 220 v socket, therefore absolutely adapters carry forward ☺

  • Service
    6.0

    The whole staff is very friendly, with tip it becomes better. Speaks english almost everyone, smattering of spanish damage but also not. German is hardly ever mentioned, is on holiday ☺ Room cleaning was always top, mini bar was daily, upon request also several times without problems replaced. There was a doctor in the hotel, but we luckily not needed. Child care is available, as we traveled without kids, we can the quality of the care rate. Safe is relatively expensive - which is unfortunate (3 american dollars per day + 50 dollar deposit), this could be better/cheaper.

  • Sport & Leisure
    5.0

    The entertainment was actually the same every day but that was fine with us - we won almost nothing. The entertainers were all great mood and nerves not, if you are not cooperating. The evening shows were various. On the beach you can find super snorkeling (either bring their own or per day 30 minutes free of charge). Other activities are offered, some are included. The beach chairs at the beach were partly a bit shabby - but there was plenty of it, you have also at noon still found a spot. Pool to be able we not to judge (except that the water there was very warm; because we stayed in the sea). Showers at the pool are available.

  • Hotel
    4.0

    The hotel complex consists of the cocotail beach resort, and from the tropical suites -, because the cocotail beach some renovations walk, we were in a suite in the tropical hotel. The room was very large, per block were altogether then 16 suites. The room was ok, the decor is not the newest ☺ The garden plant is largely, gorgeous and very well maintained. Internet is very expensive, 5 american dollar per half hour - if you really needed internet, must evenly are charged. Us that was not important. The public was quite mixed, average age was at our travel time rather on 'young' - some also with small children.

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Information about Sirenis Cocotal Beach Resort Casino & Aquagames

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Amenities

Hotel amenities

  • Hotel safe
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Hotel bar

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange
  • Laundry service