# 20 of 191 hotels in Golden Sands

Hotel Madara(4 stars)

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Average rating
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At a glance

  • A good hotel (5)
    "A good hotel" found in 5 reviews
    • " Up to the food a good hotel " 
      4.535714285714286
      June 2012
    • " Clean and right good hotel recommendable. " 
      3.2785714285714285
      June 2012
    • " A clean and good hotel . Food is greasy but tastes. We were assuming a towel to steal which we pay had (15 €O. 30 drive ... " 
      3.2785714285714285
      June 2012
    • " It is just important, which I for a one time vacation would... For party and fun the hotel is good and sufficient... For relaxation and beach vacation rather less... The hotel is close together ... " 
      3.8238095238095235
      July 2012
    • " ... from that many steps and stairs, for disabled and children not suitable... The rooms were really clean, no reason to complain... Apart from that I would not go there as a couple travel there... Value for money is in other resorts much better... Bulgaria very nice, but perhaps the increase a better hotel ... " 
      3.8238095238095235
      July 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    4.5
  • Location
    4.6
  • Gastronomy
    4.2
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    41
  • very good
    28
  • acceptable
    19
  • poor
    6
  • terrible
    2
Read all hotel reviews

The most helpful positive review

4.833333333333333

The hotel has a pleasant size and number of beds betriefft. Alone the hotel was very clean, but we thought the cleaning lady in the room quiet more often than one time per week vacuum. About the food/drink we could no complaints. The guests were both of the origin but also very mixed ages. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

It could have been a really good holiday. The weather was great. 24-29°c and almost always sunshine. The rooms, we had a suite, were very nicely furnished and very spacious. A tv, which we didn't use, also had a few german channels for offer. In the lobby was wi-fi, with fairly weak signal strength, free for offer. 4 or 5 bars, and other facilities should be for the well-being of the guests concerns. The food in buffet form gave it to all three meals and …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (5)
      Comments related to "Hotel in general" found in 5 reviews
      • " Up to the food a good hotel "  read hotel review
        4.535714285714286
        June 2012
      • " Clean and right good hotel recommendable. "  read hotel review
        3.2785714285714285
        June 2012
      • " A clean and good hotel. Food is greasy but tastes. We were assuming a towel to steal which we pay had (15 €O. 30 drive ... "  read hotel review
        3.2785714285714285
        June 2012
      • " It is just important, which I for a one time vacation would... For party and fun the hotel is good and sufficient... For relaxation and beach vacation rather less... The hotel is close together ... "  read hotel review
        3.8238095238095235
        July 2012
      • " ... from that many steps and stairs, for disabled and children not suitable... The rooms were really clean, no reason to complain... Apart from that I would not go there as a couple travel there... Value for money is in other resorts much better... Bulgaria very nice, but perhaps the increase a better hotel ... "  read hotel review
        3.8238095238095235
        July 2012
Krissi
Very nice and clean hotel
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2013
I (25) i traveled with my mother there. We were very pleased. The hotel is very clean, the room was made each day. However the room is a bit small, but very comfortable. The staff is very friendly and speak really good german. Always helpful. The food was very tasty. Very varied and something for everyone%. The pool area is also very nice, enough beach chairs available in the off season, however, the pool was a bit chilly. Also the entertainment and the evening entertainment was great. For children it gave evening against half 9 (bulgarian time) an evening program. ... Also on the day for kids and adults a good offer (morning exercises, water aerobics, Volleyball, water polo, table tennis and darts). I would always fly there again. It was very nice. Bewertung lesen
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    6.0
  • Zimmer
    4.3
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    5.7
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Hotel
    5.8
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    4.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Desislav Garov
Amazing place for any age
  • Weiterempfohlen
  • Familien
  • Badeferien
  • August 2013
This is the first time for me and my family in this hotel and the best place I've been so far around golden sands area and it is the fourth time in a row we went around golden sands area.the rooms were extremely clean and were checked every mourning,when i saw the breakfast i could not believe it there is probably about 30 different things as for the kids and adults the choice is massive and great quality fresh food all prepared in the mourning it was pretty obvious!! large swimming pool with separated area for the kids ... so not to worry about anything while having a mojito,it is very close to the beech about 4-5 min walk were the water is amazingly clean and worm,there is lobby BAR loaded with quality drinks for those who may need!!!For the kids there are professionals to entertain and play games!!!Lunch and dinner.is always freshly cooked and the most important different every day,not to forget that once a week there is a special traditional Bulgarian dinner OMG that was delicious!!! Well i am definitely going back!!! Bewertung lesen
  • Gastronomie
    6.0

    amazing quality as already explained above!!!

  • Hotel
    6.0

    This is the first time for me and my family in this hotel and the best place I've been so far around golden sands area and it is the fourth time in a row we went around golden sands area...the rooms were extremely clean and were checked every mourning,when i saw the breakfast i could not believe it there is probably about 30 different things as for the kids and adults the choice is massive and great quality fresh food all prepared in the mourning it was pretty obvious!! large swimming pool with separated area for the kids so not to worry about anything while having a mojito,it is very close to the beech about 4-5 min walk were the water is amazingly clean and worm,there is lobby BAR loaded with quality drinks for those who may need!!!For the kids there are professionals to entertain and play games!!!Lunch and dinner...is always freshly cooked and the most important different every day,not to forget that once a week there is a special traditional Bulgarian dinner OMG that was delicious!!! Well i am definitely going back!!!

  • Lage und Umgebung
    6.0

    excellent surroundings... many shops around to buy whatever you need and toys for the kids!!!

  • Zimmer
    6.0

    excellent condition,very good sized!! also there is tv with many channels !!!

  • Service
    6.0

    excellent service...the perfect care is provided nothing else to say!!!

  • Sport und Unterhaltung
    6.0

    nice and very clean swimming pool!!!

Weniger anzeigen
Filip Todorov
Really good place for summer holiday
  • Weiterempfohlen
  • Familien
  • Badeferien
  • August 2013
Very good family hotel atmosphere, the pool is good size , drinks and food pretty much allday round . The seafront is about ten minutes walk from the hotel , and if you are keen going out in the evenings, the restaurants bars and clubs are within 5mins walk from the hotel . At the end we highly recommend Golden Sands and hotel "Madara" in specific Bewertung lesen
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.8
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    6.0
Weniger anzeigen
Lene
Beach top, hotel huge flop!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2013
Unfortunately the rooms are not quite as clean, as i expected - especially the bath left much to be desired. The condition of the whole hotel is at first glance in order, however, one of several things constantly annoyed; for example, the elevator (of a room in the 6. floor is necessary), the constantly is broken, or the door knob, the inside (!) No longer open. The power outage of entire floor (with 'can wait until tomorrow' have commented), makes no great fun. The buffet was edible, but unfortunately after the 3. day boring, because everything tasted the same, no ... matter, whether fish, noodles, pork, beef or side dishes. Also the staff was sometimes quite unfriendly. The distance to the beach (350 metres) was smooth lied-with 1 kilometer and about 15 minutes walk you had to be expected! All in all it was already auszhalten, but again i would definitely not go to this hotel! Bewertung lesen
  • Lage und Umgebung
    5.0

    Distance to the beach as described, much too long (more than advertised). The beach itself is however beautifully, hardly dirty and is beautifully sandig. Also the water is clean. Shopping and night life very pronounced available, thus rather which for young people. 'cheap saufen' is offered on every corner.

  • Sport und Unterhaltung
    4.0

    The pool was in really good condition, the water was so cold, that it not for a long time to work. Beach chairs were available. Entertainment etc. I can't rate, since i didn't attended.

  • Service
    3.0

    Mostly friendly, but some surly and entnervte faces available, if you have a request or a complaint. Foreign languages: english and german at the reception masters, otherwise but rather spartan. The room cleaning was every day, does not however cleaned everything! Even the carpet was only after good 6 days for first time vacuumed, and that is with the sand in the room then nevertheless sometime unpleasant.

  • Zimmer
    2.0

    Good sized room in a good condition, if you can get over the numerous stains on the carpet, walls and on the chair apart. Normal tv with a good selection of german programs. Balcony was large enough, in order in the evening still briefly to relax. Bathroom and toilet is a small disaster, because they are not well maintained or cleaned well was! The toilet was on the bottom of the toilet seat nasty yellow marks on, the faucet, the drain and the drain in the sink were green blackish, and also with dreckrändern mistake. In the shower you had to a good hour wait, until the water completely drained off was, and the old, calcified shower head sprayed water in all directions, but not in the, in the it should.

  • Gastronomie
    2.0

    Bars: those were in the travel catalogue it said quite informative and welcoming view, but that was not the reality was. The burgers and pizzas in the sailorbar you can smooth forget! The food was like already above said itself enjoyable, but not long unbearable, because everything was seasoned and you came, as if you every day the same meal. Were the food was varied, but just right seasoned and thus always the same ' pampfe'. The restaurant was quite clean, the used plates etc. Were quickly was worn.

  • Hotel
    2.0

    Unfortunately the rooms are not quite as clean, as i expected - especially the bath left much to be desired. The condition of the whole hotel is at first glance in order, however, one of several things constantly annoyed; for example, the elevator (of a room in the 6. floor is necessary), the constantly is broken, or the door knob, the inside (!) No longer open. The power outage of entire floor (with 'can wait until tomorrow' have commented), makes no great fun. The buffet was edible, but unfortunately after the 3. day boring, because everything tasted the same, no matter, whether fish, noodles, pork, beef or side dishes. Also the staff was sometimes quite unfriendly. The distance to the beach (350 metres) was smooth lied-with 1 kilometer and about 15 minutes walk you had to be expected! All in all it was already auszhalten, but again i would definitely not go to this hotel!

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Nadja
The most impudent hotel, which i ever experienced!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2013
We had a savings room and were 2. The size end of the room was sufficient for 2 people, especially if you are only there to shower & sleep was. The hair dryer in the bathroom is for the hair drying long hair right after showering not suitable, its performance is too weak & if you want to do, you would have very much time. The sink and the showers were ok. If you properly showers sprayed the water only through the whole bathroom and one had a small private lake ☺ in my opinion the shower was only 1 ... times properly cleanly made & the before we in the room have moved. The other days it should always only seem. Although the cleaning lady was there every day, but hung old towels for example also only again tidy, although these were dirty. After some days the drain clogged, it was discreet ignored ☺ if one does not give exactly hinguckt, you can live with it, but sometime you can't get more way look. I would like to say, that you not only feel like it was cleaned, it should also be cleaned. & if you every day showers, one notices stop, if the shower not cleaned & it is not pleasant. If you get a room in the 6 floor, as we, use but mostly the elevator &, often & wait any longer, this is a big minus, because some people simply unbelievably are lazy. The elevator from the 2 in the first stick, & no bags or a stroller in tow. Sorry, but as lazy one must not be ☺ - oh, forgot to mention, that it only 2 elevators gives. We had all inclusive. It has not felt. The drinks were from 22 o'clock in the evening only against money and also back from (i think) 10 o'clock in the morning free of charge. In the lobby you can however at any time a cup of water free to take. But no bottles fill. This means: if you on the room what drink. Buy which ☺ the mini bar is empty. In the lobby there was also wlan, but not work anymore if several people this used. Very sad for 'all in'. If you just 5 minutes which online check wanted, or its faimie write, you could the often forgotten. Only a wireless access point for the hotel is too few, in my opinion, but good, used certainly not everyone. We come to the food: it gives to each day. Almost the same every day. You get the feeling, what yesterday over remained, the next day with a new sauce again was offered. Potato salad is, in fact, potato salad with cheese oo. The food at the lunch and evening almost the same. There is every tuesday a meeresfrüchteabend. I liked it (& it was pretty much the only good thing about the food was, that it was), but there were also many people so don't eat. The dessert was also always the same, little fruit. Never fresh berries or so, which surely times would do well and bad tasting sweets. With the breakfast there is cold meat, eggs in any form and omelets and pancakes freshly prepared. The button on the coffee automat where one would have allegedly coffee with milk gets, is a only coffee ☺ general the drinks are all. Well a. ☺ you can drink it but not for long. The meal cannot one 1-3 days bear and then missed already be at home. Of guests, there is a bit of everything: children, teenagers, adults & aältere people. Families, couples, friends. Oh and Bulgaria you pay everything with lewa, not with Euro. Welchselt your money only at the airport or at the hotel. Poor course! Bewertung lesen
  • Service
    1.0

    Horrible and rude service! What cheek like in this hotel i have never experienced something like that! So, as already mentioned above, the work of the cleaning lady only at the beginning well looked. After a few days one noticed, that the actually only the bed ready,. The trash cans were not emptied, you got not always fresh towels, the shower was not cleaned. Oh yes sometimes just a few towels were taken ☺ But the largest insolence was only on the last day. 2 days before departure, we the holifestival participated. If you don't know: you beschmeißt with colored powder, which even from white clothing out. Yes, it sounds incredibly, but i have my white things washed and i have now seen, that it is, although i had to honestly admit, i have not believed. My things are again snow ☺ so after the festival we were showers. Well the powder not to 100% with the superb showers subduct. The hotel towels are provided for, that you after the showers so abtrocknet... Have we done & the towels were purple & pink. Sah first awful. The sleeping hinterliß it was paint on the sheets. Well, and the next day everything was normal, we were as always no fresh towels. The next day, we should our bus to 8:45 pick-up. We checked in at 8:15 and left of course you things so, as they were. We were with the holifestival finally also assured, that the colors to 100 out. Well, around 8:30 rufte us the man at the reception and said and, that we had to pay... Yes all inclusive. Probably not. 5 minutes later, the cleaning lady came with the towels and the bed sheets down which we now pay. The argument was' the cleaning lady has just found and it is not rauswaschbar'... We discussed it with the man, that rauschwaschbar is. Meanwhile 8:40 a. m. and the man called a laundress at, the claimed, that you not rauswaschen could... Ehm? When should you should try out? We have some minutes ausgechekct and already had the things a run in the washing machine behind or how? I understood nothing more... That cannot be nevertheless, that shortly before we were picked up this dirty towels at once noticed, although they were on the day before, so dirty from the cleaning lady were seen? The man at the reception true, he would not want to understand us and was rude. He started us to address with the familiar du-form. He claimed furthermore, that this color not out would. He was not willing to try it and demanded a few minutes before our departure my opinion too much money from us. In the last moment, as we also no leva more. I think it is a joke the guests to treat. It was obvious, that not even try had these things to wash, they wanted the money of us and we were still really rude. Our arguments were not considered and has been done as if they didn't understand. I see this as very rude and would never come back to this hotel, after we have been treated in such a way. You have to the things actually only pay, if you broken power. But they were filthy and i have been home seen, that these color the things rauswaschen can! It was a joke and an insolence us at the end of in such a way abzuzocken and so rude to be... We will this hotel in bad memories, after we have been treated in such a way, and finally we have money for nothing to spend and even a professional cleaning would have cost less. I am simply immernohc really upset! We were not even consulted and totally ignored, you really noticed, that it was only the money wanted. I recommend this hotel not further! Very poor guest relations!

  • Gastronomie
    1.0

    The dining room mentioned above, the other things we didn't use.

  • Lage und Umgebung
    2.0

    From the airport one drives something 40 minutes by bus & also stops at other hotels. But bearable. To the beach it was about a 10 minutes' walk & you can go to so many stores and a young man about every 2 seconds addressed on you this evening time and since want to go. It nervt very soon ☺ the beach is really nice, only if you want to lie on the sea, it will cost money. A liege 8 leva, parasol 8 leva, edition 3 leva... The sea is august very pleasant. With the full moon, there was very strong waves. Nothing for small children, since even adults against this didn't stand a chance. All unterhaltungsmöhlcihketen you could want sindauf the way to the beach or the beach itself to find. If one at the beach, which cold to drink: there young girls around, the bring the drinks to the spot ☺ Back to the hotel: if i went back to the gold beach go, i would select a hotel, that closer to the beach is, because after a few days to a very annoying, the way to go, and so many people being approached.

  • Hotel
    1.0

    We had a savings room and were 2... The size end of the room was sufficient for 2 people, especially if you are only there to shower & sleep was. The hair dryer in the bathroom is for the hair drying long hair right after showering not suitable, its performance is too weak & if you want to do, you would have very much time. The sink and the showers were ok... If you properly showers sprayed the water only through the whole bathroom and one had a small private lake ☺ in my opinion the shower was only 1 times properly cleanly made & the before we in the room have moved. The other days it should always only seem. Although the cleaning lady was there every day, but hung old towels for example also only again tidy, although these were dirty. After some days the drain clogged, it was discreet ignored ☺ if one does not give exactly hinguckt, you can live with it, but sometime you can't get more way look... I would like to say, that you not only feel like it was cleaned, it should also be cleaned. & if you every day showers, one notices stop, if the shower not cleaned & it is not pleasant. If you get a room in the 6 floor, as we, use but mostly the elevator &, often & wait any longer, this is a big minus, because some people simply unbelievably are lazy. The elevator from the 2 in the first stick, & no bags or a stroller in tow. Sorry, but as lazy one must not be ☺ - oh, forgot to mention, that it only 2 elevators gives. We had all inclusive... It has not felt. The drinks were from 22 o'clock in the evening only against money and also back from (i think) 10 o'clock in the morning free of charge. In the lobby you can however at any time a cup of water free to take. But no bottles fill. This means: if you on the room what drink. Buy which ☺ the mini bar is empty. In the lobby there was also wlan, but not work anymore if several people this used. Very sad for 'all in'. If you just 5 minutes which online check wanted, or its faimie write, you could the often forgotten... Only a wireless access point for the hotel is too few, in my opinion, but good, used certainly not everyone. We come to the food: it gives to each day. Almost the same every day. You get the feeling, what yesterday over remained, the next day with a new sauce again was offered. Potato salad is, in fact, potato salad with cheese oo... The food at the lunch and evening almost the same. There is every tuesday a meeresfrüchteabend. I liked it (& it was pretty much the only good thing about the food was, that it was), but there were also many people so don't eat... The dessert was also always the same, little fruit. Never fresh berries or so, which surely times would do well and bad tasting sweets. With the breakfast there is cold meat, eggs in any form and omelets and pancakes freshly prepared. The button on the coffee automat where one would have allegedly coffee with milk gets, is a only coffee ☺ general the drinks are all. Well a... ☺ you can drink it but not for long. The meal cannot one 1-3 days bear and then missed already be at home. Of guests, there is a bit of everything: children, teenagers, adults & aältere people. Families, couples, friends... Oh and Bulgaria you pay everything with lewa, not with Euro. Welchselt your money only at the airport or at the hotel. Poor course!

  • Zimmer
    1.0

    Already described above... Not very pleasant.

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Information about Hotel Madara

Hotel Information

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Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Capacity of conference and banquet facilities: < 100
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Safe
  • Fridge
  • Balcony
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 2
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Menu
  • Hotel bar
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Sauna
  • Number of saunas: 2

Other hotel information

  • Family hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • Babysitting/Child services
  • German
  • Early check in
  • Family
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Cash payment
  • English
  • Car hire
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service