# 18 of 190 hotels in Golden Sands

smartline Madara(4 stars)

Golden Sands 9007 Varna View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    4.7
  • Location
    4.7
  • Gastronomy
    4.7
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    99
  • very good
    54
  • acceptable
    29
  • poor
    9
  • terrible
    1
Read all hotel reviews

The most helpful positive review

4.833333333333333

The hotel has a pleasant size and number of beds betriefft. Alone the hotel was very clean, but we thought the cleaning lady in the room quiet more often than one time per week vacuum. About the food/drink we could no complaints. The guests were both of the origin but also very mixed ages. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

It could have been a really good holiday. The weather was great. 24-29°c and almost always sunshine. The rooms, we had a suite, were very nicely furnished and very spacious. A tv, which we didn't use, also had a few german channels for offer. In the lobby was wi-fi, with fairly weak signal strength, free for offer. 4 or 5 bars, and other facilities should be for the well-being of the guests concerns. The food in buffet form gave it to all three meals and …  read hotel review

read more Acceptable, Poor, Terrible reviews
Veronika
Bulgaria, Golden Sands, Madara Smartline Hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2015
Nice, clean hotel. Big variety of food. Snacks in between meals. Beverages were ok. Animation team very experienced and funny guys. Good comedy shows!! (People don't be afraid of taking part of the shows). Shopping close to the hotel. Grocery basicly around the corner, open 24h. 10-15min to the beach. Sunbeds and parasols charged. Everywhere fixed prices. McDonny and Subway near hotel if hotel food gets over your head :D. Over-all hotel area clean but outside the area not so good. read hotel review
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Maria
Everything was very beautiful and interesting
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
The hotel is very nice! I like the food and drinks! The pool is very clean, is very big and is good for jams! The room are clean and space! I like the Animation because they are crazy and fanny, they are my friends! read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Peter Braucht
Great resort with unusual flair
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
A dream destination for someone who wants to relax and be pampered for once. The hotel is new renovated, modern, stylishly furnished and very welcoming. The staff are very accommodating, the service excellent - no wish was left unfulfilled. Communication with staff is excellent in English and, depending on who you speak to at the Front Desk, good to very good in German. If you sit in the garden, stay by the pool or enjoy a massage, you'll not want to go anywhere else. The cuisine is varied, the food is very rich and tasty. The weather was excellent. We ... felt very comfortable and would definitely go there again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
shane
Grant-shaws holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Lovely hotel our room was fantastic could do with a little more choice on the drinks when on all lnclusive the animation team very friendly make a very good atmesphere with lots of activities for people to enjoy also the pool is a good size but not enough loungers for the amount of guests read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Lynn
Madara - lovely stay
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
The hotel is very clean and beautiful well kept gardens read hotel review
  • Room
    5.0

    All the facilities are there and if not are provided in request

  • Service
    5.0

    The staff are all very friendly and make every attempt to meet your needs. Alex in the restaurant is particularly helpful. He assisted me when there was limited dishes to eat as a vegetarian preparing me a separate meal - above and beyond

  • Gastronomy
    4.0

    Very good range of food and well presented, however as a vegetarian some days there were limited choices.

  • Location
    5.0

    Very convienient for the beach and local shops but not in the heart of everything so peaceful at night

  • Hotel
    5.0

    The hotel is very clean and beautiful well kept gardens

  • Sport & Leisure
    4.0

    The animation team work very hard all day and all night and meet most peoples requirements. the music around the pool, however is a little loud and could be more diverse music

Close
Liv
My holiday in Bulgaria
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Extremely clean, good food, nice rooms and lovely staff. Location is good, near shops and beach. read hotel review
  • Location
    4.0

    Very close to beach, good shops for tourists.

  • Room
    5.0

    Nice size, air con is average, tv has some English channels, fridge is good, clean. Bathroom is nice and clean.

  • Sport & Leisure
    5.0

    Pool is very nice, very clean and pool is attended to well by lifeguard. Internet is slow in lobby but is free so expected and wifi is not needed. The entertainment is good but music can be too loud when trying to relax. The animation team are very nice and encourage you to join in.

  • Hotel
    4.0

    Extremely clean, good food, nice rooms and lovely staff. Location is good, near shops and beach.

  • Gastronomy
    4.0

    Dining room very clean, some traditional food and those suited for everyone, good atmosphere. Would like to see more food for vegetarians.

  • Service
    5.0

    Very friendly, guest relations is very helpful and can speak good English. Room is cleaned very well. Complaints are handled well.

Close
Rachel
Excellent hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
I would highly recommend this hotel to anyone, the staff are very friendly and try their best to help you with anything they can. the guest relation woman helps with all needs and helps to make your holiday the best it can be. i would recommend going on trips that the hotel have to offer as we went on some and they were excellent. the rooms are clean and spacious. the food is great with a good selection for all. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Sean
Great holiday best hotel ever
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
The hotel is very excellent and I would stay here again 100% read hotel review
  • Room
    6.0

    Rooms are very spacious with good balconies

  • Service
    6.0

    The hotel staff are very helpful with everything and are very nice.

  • Gastronomy
    6.0

    The food here is excellent with a great selection and and excellent taste to everything

  • Location
    6.0

    Very Beautiful hotel with a lot of sunbeds. The pool is excellent and the area around the hotel is perfect for anything you could want

  • Hotel
    6.0

    The hotel is very excellent and I would stay here again 100%

  • Sport & Leisure
    6.0

    The entertainment, called the animation team here, is the best I have ever dealt with. The have both children's and adult entertainment and a variety of sports.

Close
justyna
Perfect hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
very good hotel,the food is a lot and very dilition,animation is so so fany,the reception deck and the host very helpfull and pleasant perfect hotel i am recommendet a hotel read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
trond
Family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
very clean hotel, the staff is helpfull and friendly. the wi-fi is nt so good. the food is good to a all inclusive hotell. and he activetise are great. team animation is doing a great job, bobby and petyo are the best read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    Family friendliness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about smartline Madara

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    LOCATION Hotel complex smartline Madara Hotel is located in the Golden Sands resort set amidst forest vegetation 400 m. from the sea. Near the hotel there is a bus stop, hotel is located 18 km from Varna and 28 km from Varna Airport. The hotel is with one building with 6 floors, central air conditioning and has 242 rooms, including 162 doubles, 10 singles, 20 family rooms (with connecting door), 20 rooms studios equipped with 2 extra beds and 10 apartments with one standard bedroom. Rooms are comfortable and spacious, with balcony, modern equipped with mini-bar, telephone, television, air conditioning. All bathrooms have a shower, hairdryer. There are services according 4-star category. The guests of the hotel can use : restaurant, lobby bar, outdoor terrace overlooking the lobby, Sailor Bar, shop, sauna, fitness, massage, hairdresser, tangentor , doctor. The hotel also has an outdoor pool for adults and children, and an indoor heated pool, sunbeds and parasols by the pool, multipurpose playground, table tennis, darts, billiards, boccia. For business meetings Madara hotel offers a conference room with 60 seats. Smartline Madara is open for guests from May to October and offers services that meet the 4-star category. All rooms in the hotel have balconies. In the hotel there is a spacious foyer with a lobby bar, decorated in a fresh and new design. SERVICES Hotel complex smartline Madara offers the following services: - Post - Phone - Internet Free WI-FI connection in lobby area , there is available WI-FI Internet in the rooms of the hotel, against a payment . For more information please contact the hotel reception. - Wake-up call - Safe There is safe in the most of rooms and at the reception. The service is paid extra. For more information contact the reception. - Currency exchange Next to the reception there is currency exchange, which work every day . - Electricity Mains hotel is 220 V / 50 Hz. - TV Each room has cable TV with over 40 programs. - Mini - bar refrigerator Guests of the hotel have the opportunity to use a mini-bar refrigerator placed in their rooms. - Laundry The linen in the hotel rooms is changed on request –daily , towels in the bathroom on request - daily. For our guests we offer laundry services and / or ironing for an extra paid . For VIP guests of the hotel provides service with fruit, mineral water, beverages and special bath amenities. - Kids Club For children aged 4 to '14 care specially children‘s animators. - Items for rent • At the Reception for guests is provided iron with deposit. • Beach towels available with deposit as well. • Umbrellas you can take from reception against deposit too. • With deposit you can use and chess, playing cards , billiards, table tennis - Doctor The hotel offers 24 hours medical service. - Pharmacy The nearest pharmacy to the hotel is 200 m. - Shop On the territory of the hotel complex there is a shop for small souvenirs, gifts, snacks food and drinks. - Hairdresser - Manicure - Sauna The services is offered with extra payment, for more information contact the hotel reception. - Parking The hotel has limited parking spaces in front of the hotel . The Hotel not accept reservations for parking and service is provided subject to availability on the day of arrival . The service is extra paid . For more information you can ask at the hotel reception. - Pets are welcome for a fee. Enjoy your moments and relaxation in the SPA smartline Madara ! Our highly qualified team with extensive experience not only in the standard classical and healing massages, aroma therapy will give you wonderful relax and joy of rebirth of your body. Spa centre in smartline Madara offers conditions for a relaxing SPA break. Its thermal area includes a sauna, relaxation area, massage rooms .Take your time for yourself! The hotel complex works qualified and well-trained staff with experience of tourism and services. All they create and they are part of a whole, whose main principles are high quality of service . With the implementation and maintenance of Management System Quality and Safety of services, the company complies with its objectives. Our policy in quality management and service safety is the duty and responsibility of every employee in the company. We wish you to visit our hotel and let us to have opportunities to offer you rest and wonderful holiday. We will be honored to welcome you and we believe that we can make your stay pleasant and helpful! Upon arrival at reception, guests receive a bracelet for All Inclusive, the wearing of it is mandatory during the stay. In time of leaving the hotel you have to leave your bracelet to the reception. Check - In - 14.00h Check – Out - 12.00h For more information: +359 52389400 +359 884 30 22 22 Team of smartline "Madara" wishes you a pleasant stay and unforgettable moments!
  • Location
    Hotel complex smartline Madara Hotel is located in the Golden Sands resort set amidst forest vegetation 400 m. from the sea. Near the hotel there is a bus stop, hotel is located 18 km from Varna and 28 km from Varna Airport.
  • Accommodation
    Room Description: The hotel is with one building with 6 floors, central air conditioning and has 242 rooms, including 162 doubles, 10 singles, 20 family rooms (with connecting door), 20 rooms studios equipped with 2 extra beds and 10 apartments with one standard bedroom. Rooms are comfortable and spacious, with balcony, modern equipped with mini-bar, telephone, television, air conditioning. All bathrooms have a shower, hairdryer. There are services according 4-star category. The guests of the hotel can use : restaurant, lobby bar, outdoor terrace overlooking the lobby, Sailor Bar, shop, sauna, fitness, massage, hairdresser, tangentor , doctor. The hotel also has an outdoor pool for adults and children, and an indoor heated pool, sunbeds and parasols by the pool, multipurpose playground, table tennis, darts, billiards, boccia.
  • Leisure
    Outdoor swimming pool, indoor heated pool, sun beds and parasols by the pool, free Internet in the reception area and lobby bar, billiards, boccia, table tennis, chess, baby cot, multifunctional playground - volleyball, basketball, football , darts, water gymnastics, Outdoor amphitheater for animation,kids club
  • Other facilities and services
    SERVICES Hotel complex smartline Madara offers the following services: - Post - Phone - Internet Free WI-FI connection in lobby area , there is available WI-FI Internet in the rooms of the hotel, against a payment . For more information please contact the hotel reception. - Wake-up call - Safe There is safe in the most of rooms and at the reception. The service is paid extra. For more information contact the reception. - Currency exchange Next to the reception there is currency exchange, which work every day . - Electricity Mains hotel is 220 V / 50 Hz. - TV Each room has cable TV with over 40 programs. - Mini - bar refrigerator Guests of the hotel have the opportunity to use a mini-bar refrigerator placed in their rooms. - Laundry The linen in the hotel rooms is changed on request –daily , towels in the bathroom on request - daily. For our guests we offer laundry services and / or ironing for an extra paid . For VIP guests of the hotel provides service with fruit, mineral water, beverages and special bath amenities. - Kids Club For children aged 4 to '14 care specially children‘s animators. - Items for rent • At the Reception for guests is provided iron with deposit. • Beach towels available with deposit as well. • Umbrellas you can take from reception against deposit too. • With deposit you can use and chess, playing cards , billiards, table tennis - Doctor The hotel offers 24 hours medical service. - Pharmacy The nearest pharmacy to the hotel is 200 m. - Shop On the territory of the hotel complex there is a shop for small souvenirs, gifts, snacks food and drinks. - Hairdresser - Manicure - Sauna The services is offered with extra payment, for more information contact the hotel reception. - Parking The hotel has limited parking spaces in front of the hotel . The Hotel not accept reservations for parking and service is provided subject to availability on the day of arrival . The service is extra paid . For more information you can ask at the hotel reception. - Pets are welcome for a fee.

Hotel News

21/03/2015:

For the upcoming summer season we are changed. The renewed Hotel Smart Line Madara is waiting you and offer you summer moments, relaxing days and carefree moments ..... and many many smiles smile ! Wonderful Day dear friends!!!

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Number of conference and banquet facilities: 1
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock
  • Connecting rooms
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Early check in
  • Honeymoon
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Visa
  • English
  • Car hire
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Post service