# 1 of 22 hotels in Flores

Hotel Villa Maya(4 stars)

5ta avenida Sur No 21 View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.0
  • Location
    4.4
  • Gastronomy
    5.3
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    2
  • very good
    0
  • acceptable
    1
  • poor
    0
  • terrible
    0
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Melanie
Nice hotel right on the lake.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2013
Hotel is located about 4 kilometer away from the main street directly in the forest and on the lake with some crocodiles (therefore swimming prohibited). One sees these in the morning breakfast from the restaurant. On the way to the hotel one drives at a rehgehege and in the hotel there is even a parrot reserve. The pool area was nicely laid out with individual multi-storey bungalows but very slippery when it rained. The rooms are nice and big, with large balcony (wooden beach chairs available) and the lake (by trees/shrubs a little hidden). Room very sparse without tv but ... with mini bar (however against fee ) soda 16 Quetzal, water 12 Quetzal. Open bathroom area only the toilet had a door. Many windows with vorhangen, all open (screens before). Especially great i found the rocking chair in the room. It is next to a pool also a children's pool with direct lake view. The restaurant is offengestaltet and the atmosphere was ok. The friendliness of the staff could be improved. Perhaps it was in addition, because the whole time was bad weather. read hotel review
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    5.0
  • Location
    1.3
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    2.0
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
    Family friendliness
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
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Information about Hotel Villa Maya

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Air conditioning

Room amenities

  • Private entrance
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar