# 3 of 222 hotels in Cairo

Hotel Fairmont Heliopolis(5 stars)

Uruba Street Cairo View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.1
  • Location
    3.9
  • Gastronomy
    5.4
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    8
  • very good
    3
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Fabio
Very nice business hotel
  • Recommended hotel
  • Singles
  • Business trip
  • November 2013
Very nice hotel very close to the airport and quite far from the main tourist attractions (it's also to be considered the terrible traffic jam of Cairo for your moving). The hotel is quite big with several resturants and nice relaxing area. The food is very good and the staff is very friendly. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Vera
Business in Cairo
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • March 2013
The fairmont in heliopolis with 850 rooms a large hotel in the entry lane. There are 15 restaurants and bars. The staff is very friendly and helpful. During our stay was one of the outdoor pools renovated, which makes it at the other pool also times loud and dusty was. As a hotel for a business trip absolutely recommendable. read hotel review
  • Room
    5.0
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    3.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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VINAY
Disappointing Short Stay
  • Hotel not recommended
  • Families
  • City break
  • December 2012
I have stayed many times at the Fairmont Nile Towers in Cairo and had hoped that the Fairmont Heliopolis would be of a similar standard. Unfortunately this is disappointing in comparison. The hotel is great if you want to make a no-fuss short stay but don't expect the modern facilities. The rooms are nice but small and clearly are in a worn out state feel. This used to be old Sheraton. Rooms were very cold and we had to ask for portable heaters. The room key wouldn't work upon check-in and had to make 2+ trips up and down to ... fetch new keys. The breakfast buffet spread is not bad as are the number of restaurants on site and this makes up somewhat for the below average room experience. The only plus point is the proximity to the airport. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Service
    2.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    1.0
  • Room
    3.0
    Size of the room
    3.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
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Miro
Luxury Hotel very close to Cairo Airport
  • Recommended hotel
  • Couples
  • Other stay
  • September 2012
I have stayed at fairmont Hotel Cairo for 1 night, it was enjoyable stay, staff are really friendly, the luxury hotel has many fantastic view to take pictures, the pool is really nice and you can find diffrent resturant inside which provide good food but a bit expensive menu, the room was comfortable with a view to the pool, i chose it because it is very close to Cairo airport to avoid traffic, the breakfast was generally good with varity of food, i really enjoyed my stay and would like to back there one day. read hotel review
  • Location
    4.7
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Service
    4.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Read all hotel reviews

Information about Hotel Fairmont Heliopolis

Hotel Information

Information from the hotel

Information from the hotel *

  • The establishment features various services and facilities for a comfortable and relaxing stay, including a restaurant, a café, a bar, room service, a laundry, a conference room and a business centre. The grounds of the establishment feature a playground and an attractive garden. Guests arriving in their own vehicles can park in the car park.
  • All accommodation units feature air conditioning and a bathroom. Guests will also find a balcony in most accommodation units. A safe, a minibar and a desk also feature. The rooms offer a range of amenities, including tea and coffee making equipment. An ironing set is also available to guests. Convenient features include a telephone, a TV, a radio, a stereo system and wireless internet access. Each of the bathrooms features a shower, a bath and a hairdryer.
  • The establishment offers an outdoor pool and a children's pool. A hot tub provides an opportunity for relaxation. Those wishing to enjoy sports whilst on holiday can have fun on-site with tennis. A gym, table tennis and pool/billiards are some of the sports and leisure options available at the establishment. Various spa options are offered, including a spa, a sauna, a steam bath and massage treatments.
  • The establishment offers the following bookable meals and board options: breakfast, dinner and half board.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Sauna
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service