# 25 of 77 hotels in Varadero

Hotel Mercure Cuatro Palmas & Las Palmas Bungalows(4 stars)

Avenida 1ra entre 60 y 64, Matanzas, Varadero Show map
Hotel Pictures - Hotel Mercure Cuatro Palmas & Las Palmas Bungalows
Average
Recommended
Trend

At a glance

  • Great hotel (15)
    "Great hotel" found in 28 reviews
    • " Great beach, great hotel moderate the bungalow' s, " 
      4.258333333333334
      March 2012
    • " ... the sound was due to the loud air conditioning installations Tray (structurally) on ECHO. Many thanks to Alois (German manager of Mercure), the always willing to listen for all guests had. All in all a good hotel , with very good price-performance ratio, a great beach and the best water! The best drinks were ... " 
      4.522222222222222
      June 2011
    • " ... loud air conditioning installations Tray (structurally) on ECHO. Many thanks to Alois (German manager of Mercure), the always willing to listen for all guests had. All in all a good hotel, with very good price -performance ratio, a great beach and the best water! The best drinks were at it in the Cuba bar ... " 
      4.522222222222222
      June 2011
    • " A good hotel " 
      5.583333333333333
      April 2011
    • " Absolutely recommendable hotel (main building) " 
      5.277777777777778
      April 2011
    • " ... another hotel select, rather more pay, but also more, what cleanliness, ambience, Competence at the front desk subject. Afterwards we have throughout Cuba similar conditions experienced. So an appropriate hotel . " 
      3.5
      May 2012
    • " Great beach, great food, nice hotel " 
      4.8388888888888895
      March 2011
    • " ... In our view, and this is rather late erfahrungsgemäss. The cleanliness of the room has surprised us was positive, but the bath was in a very bad condition. Buffet was very small for such a large hotel , had also to few tables for so many guests. Some had to be left behind, until something was ... " 
      2.5
      May 2011
    • " Nice hotel on a dream beach, but no luxury " 
      4.338888888888889
      September 2012
    • " You know, that some drawbacks in Cuba must, what speed Subject. The shopping opportunities was the reception. Furthermore, it was a great holiday . The room, the beach, the meal were good, the rest of the staff friendly and helpful. " 
      4.325
      April 2011
    • " ... a car for three weeks. We had stayed in different hotels and except for the Hotel Mercure very good experience. Unfortunately we had this hotel said to our vacation on for eight days Meier's. The hotel is very suitable for a cheap holiday. The only problem is the staff at the front desk was rude and therefore the ... " 
      3.805555555555556
      November 2011
    • " ... in the June QUATRO Palmas, the beach was great, water was crystal clear and very warm ☺ The room was adequate and depending on the tip (the best right at the beginning) clean. The area is also clean and beautiful . now generally we get to the almost most important aspect of all including the hotel, the food: ... " 
      4.455555555555555
      June 2011
    • " Price-performance okay , but we'll be not again " 
      3.930555555555556
      June 2012
    • " All together is TRUE the value for money . If you however not on every penny watch out have/want, I would always another hotel ... " 
      3.930555555555556
      June 2012
    • " A good hotel for the price/performance ratio you must make its own experience and not be put off by bad ... " 
      4.958333333333333
      June 2011
  • The staff was very friendly (6)
    "The staff was very friendly" found in 6 reviews
    • " The hotel was very satisfactory for Cuba. The staff was very friendly (as one called in the forest, so treat it out). The food was good, plentiful and varied. Rooms ... " 
      4.833333333333333
      July 2011
    • " ... vacation on for eight days Meier's. The hotel is very suitable for a cheap holiday. The only problem is the staff at the front desk was rude and therefore the first impression is negative and the very friendly staff in the restaurant could make up for this. A bell boy would be desirable former. " 
      3.805555555555556
      November 2011
    • " ... unpleasant inner courtyard, 3 times the week from midnight live disco- music in the immediate area, not to be thought of sleep!). But: we have locally transferred and a dreamlike vacation worn. Friendly staff , delicious breakfast, great atmosphere the beach- restaurant, lunch and dinner not exaggerated ... " 
      5.333333333333333
      November 2011
    • " Very friendly and competent staff , with and without tip. " 
      5.333333333333333
      November 2011
    • " The hotel offers no bargeldwechsel at, this to the approximately 400 meters distant Barcelo and friendly questions, whether in May( pleasant staff , good fair course of CADECO). Travel time October - November not so crowded, beaches are still ... " 
      4
      November 2011
    • " very friendly staff , rooms were always clean, pool also! " 
      5.333333333333333
      January 2012
  • The food was good (6)
    "The food was good" found in 6 reviews
    • " The hotel was very satisfactory for Cuba. The staff was very friendly (as one called in the forest, so treat it out). The food was good , plentiful and varied. Rooms were clean. " 
      4.833333333333333
      July 2011
    • " Great beach, great food , nice hotel " 
      4.8388888888888895
      March 2011
    • " We were treated very nice and come again on each case. The beach is Fantastically beautiful, white sand and turquoise clear water. The food was great and tasty of all enough. We have felt very comfortable here and us the evening entertainment ... " 
      4.8388888888888895
      March 2011
    • " ... behind, until something was empty. Tables were for guests, the waiters gave the tips have, reserved. These tables for a long time unoccupied areas, in our opinion, what is a disgrace. Quality of the food was good , but the selection left a lot to be desired. The breakfast was it only a sort of, for example, ... " 
      2.5
      May 2011
    • " Nice beach but nothing for the honeymoon. The food was very poor always only the same not seasoned. Service in the restaurants was very bad often the ... " 
      3.569444444444444
      July 2011
    • " Restaurants: food was okay , in the presentation and the choice left to desire. Unfortunately very, very dark room, ... " 
      4
      November 2011
  • Dark room (1)
    "Dark room" found in 1 review
    • " Restaurants: food was okay, in the presentation and the choice left to desire. Unfortunately very, very dark room , therefore he participated quite uncomfortable and like a station concourse. Bars: nothing ... " 
      4
      November 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.7
  • Room
    3.9
  • Service
    3.9
  • Location
    5.0
  • Gastronomy
    3.7
  • Sport
    4.5

Rating breakdown

  • Excellent
    22
  • Very Good
    28
  • Acceptable
    13
  • Poor
    15
  • Terrible
    2
Read all hotel reviews

The most helpful favorable review

4.766666666666667
1 out of 1 people found this review helpful

We had a wonderful vacation. Had a bungalow rented, was always clean and fresh towels changed daily. Especially good I found: safe was free! Who to Cuba travels should however not forget in Cuba the clocks slow and Cuban facilities is different to see than at home. Who luxury should spend more money. People and hotel staff were always very friendly. Wonderful country with have fun to experience. Cuba is always worth a trip. Our hotel was top a good price. …  read more

The most helpful critical review

3.0555555555555554
1 out of 1 people found this review helpful

Mold in the room, Smell and stains on the wall Decor a disaster, loud air conditioning Service only for tip Food very one-sided, always the same, little choice Facilities incomplete, partly. Broken Polizeistaatmethoden Still time must not be …  read more

Summary of guest reviews by categories

  • " Great beach, great hotel moderate the bungalow' s, "  Read more
    4.258333333333334
    March 2012
  • " ... the sound was due to the loud air conditioning installations Tray (structurally) on ECHO. Many thanks to Alois (German manager of Mercure), the always willing to listen for all guests had. All in all a good hotel, with very good price-performance ratio, a great beach and the best water! The best drinks were ... "  Read more
    4.522222222222222
    June 2011
  • " ... loud air conditioning installations Tray (structurally) on ECHO. Many thanks to Alois (German manager of Mercure), the always willing to listen for all guests had. All in all a good hotel, with very good price-performance ratio, a great beach and the best water! The best drinks were at it in the Cuba bar ... "  Read more
    4.522222222222222
    June 2011
  • " A good hotel "  Read more
    5.583333333333333
    April 2011
  • " Absolutely recommendable hotel (main building) "  Read more
    5.277777777777778
    April 2011
  • " ... another hotel select, rather more pay, but also more, what cleanliness, ambience, Competence at the front desk subject. Afterwards we have throughout Cuba similar conditions experienced. So an appropriate hotel. "  Read more
    3.5
    May 2012
  • " ... In our view, and this is rather late erfahrungsgemäss. The cleanliness of the room has surprised us was positive, but the bath was in a very bad condition. Buffet was very small for such a large hotel, had also to few tables for so many guests. Some had to be left behind, until something was ... "  Read more
    2.5
    May 2011
  • " Nice hotel on a dream beach, but no luxury "  Read more
    4.338888888888889
    September 2012
  • " You know, that some drawbacks in Cuba must, what speed Subject. The shopping opportunities was the reception. Furthermore, it was a great holiday. The room, the beach, the meal were good, the rest of the staff friendly and helpful. "  Read more
    4.325
    April 2011
  • " ... a car for three weeks. We had stayed in different hotels and except for the Hotel Mercure very good experience. Unfortunately we had this hotel said to our vacation on for eight days Meier's. The hotel is very suitable for a cheap holiday. The only problem is the staff at the front desk was rude and therefore the ... "  Read more
    3.805555555555556
    November 2011
  • " ... in the June QUATRO Palmas, the beach was great, water was crystal clear and very warm ☺ The room was adequate and depending on the tip (the best right at the beginning) clean. The area is also clean and beautiful. now generally we get to the almost most important aspect of all including the hotel, the food: ... "  Read more
    4.455555555555555
    June 2011
  • " Price-performance okay, but we'll be not again "  Read more
    3.930555555555556
    June 2012
  • " All together is TRUE the value for money. If you however not on every penny watch out have/want, I would always another hotel ... "  Read more
    3.930555555555556
    June 2012
  • " A good hotel for the price/performance ratio you must make its own experience and not be put off by bad ... "  Read more
    4.958333333333333
    June 2011
  • " Perfectly good hotel with nice people! Weather unfortunately too hot water:)is at 32 degrees cooling means constant ... "  Read more
    4.988888888888889
    July 2011
  • " All-inclusive nice and good, but without tips in advance is almost nothing. The bungalow rooms are very worn. Staff was partly unfriendly. Weather, beach and sea, they made up for it. "  Read more
    3.4583333333333335
    July 2011
  • " ... food is in Tropi Palmas edible. The italian restaurant is really disgusting and inedible. Our conclusion to Cuba is the right holiday 2011: for gourmet QUATRO Palmas definitely nothing, but the central location and simply only great beach make some good again! ☺ All in all it was a very nice holiday in ... "  Read more
    4.455555555555555
    June 2011
  • " Great, central location directly at the beach. Offering a clear view complex. Possibilities for excursions are ... "  Read more
    4
    November 2011
  • " The location of the hotel is really great! In the middle of the town and no 20 meters from the beach! It was very noisy at night, since ... "  Read more
    5.333333333333333
    January 2012
  • " The location of the hotel is ideal. Centrally located in Varandero -great location right on the beach. The staff has tried to the cleanliness. Unfortunately it is a lot of ... "  Read more
    4.522222222222222
    June 2011
  • " Great beach, great hotel moderate the bungalow' s, "  Read more
    4.258333333333334
    March 2012
  • " ... Tray (structurally) on ECHO. Many thanks to Alois (German manager of Mercure), the always willing to listen for all guests had. All in all a good hotel, with very good price-performance ratio, a great beach and the best water! The best drinks were at it in the Cuba bar Abel "  Read more
    4.522222222222222
    June 2011
  • " ... The italian restaurant is really disgusting and inedible. Our conclusion to Cuba is the right holiday 2011: for gourmet QUATRO Palmas definitely nothing, but the central location and simply only great beach make some good again! ☺ All in all it was a very nice holiday in the Caribbean ☺ "  Read more
    4.455555555555555
    June 2011
  • " ... vacation on for eight days Meier's. The hotel is very suitable for a cheap holiday. The only problem is the staff at the front desk was rude and therefore the first impression is negative and the very friendly staff in the restaurant could make up for this. A bell boy would be desirable former. "  Read more
    3.805555555555556
    November 2011
  • " ... unpleasant inner courtyard, 3 times the week from midnight live disco- music in the immediate area, not to be thought of sleep!). But: we have locally transferred and a dreamlike vacation worn. Friendly staff, delicious breakfast, great atmosphere the beach- restaurant, lunch and dinner not exaggerated ... "  Read more
    5.333333333333333
    November 2011
  • " Very friendly and competent staff, with and without tip. "  Read more
    5.333333333333333
    November 2011
  • " The hotel offers no bargeldwechsel at, this to the approximately 400 meters distant Barcelo and friendly questions, whether in May( pleasant staff, good fair course of CADECO). Travel time October - November not so crowded, beaches are still ... "  Read more
    4
    November 2011
  • " very friendly staff, rooms were always clean, pool also! "  Read more
    5.333333333333333
    January 2012
  • " Very eintönigs food with very unfriendly staff. One is served only, if you gave them a tip. The beach is great, but full of cigarette butts, ... "  Read more
    4.086111111111111
    December 2011
  • " ... behind, until something was empty. Tables were for guests, the waiters gave the tips have, reserved. These tables for a long time unoccupied areas, in our opinion, what is a disgrace. Quality of the food was good, but the selection left a lot to be desired. The breakfast was it only a sort of, for example, ... "  Read more
    2.5
    May 2011
  • " Nice beach but nothing for the honeymoon. The food was very poor always only the same not seasoned. Service in the restaurants was very bad often the ... "  Read more
    3.569444444444444
    July 2011
  • " Restaurants: food was okay, in the presentation and the choice left to desire. Unfortunately very, very dark room, ... "  Read more
    4
    November 2011
  • " ... Hollywood box 1 Euro, Rum and really beautiful cheap Holzschnittzereien for example Figures and so on everything you with simple means and crafts make can. To the hotel again the people are nice, the room was okay, but what you plan, would be 30 to 50 Euro tip in two weeks, it is like everywhere with a ... "  Read more
    4.338888888888889
    September 2012
  • " ... the bed and so on belongs, then immediately a different room ask! They have a main building and a page with newer bungalows are OK, only the side with the old bungalows is probably hit and Miss a good room there get on the side. To the excursions I can only say, that the not Like in other countries ... "  Read more
    4.338888888888889
    September 2012
  • " Who joints in the bathroom and German standard, should the Caribbean avoid tunlichst, actually he should stay at home or a night 200 to 300 euros plan. We had big room, nice service, small complaints were handled immediately. "  Read more
    5.333333333333333
    November 2011
  • " Restaurants: food was okay, in the presentation and the choice left to desire. Unfortunately very, very dark room, therefore he participated quite uncomfortable and like a station concourse. Bars: nothing ... "  Read more
    4
    November 2011
Andrea
Germany
  • Couple
  • Age 36-40
6 Other hotel reviews
3.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Unpleasant surprise on the way there: booked bungalow room was in the 2. number on the other side of the street next to a disco and a nightclub. Rooms dirty, moldy and partly demolished-simply not acceptable. Upgrade for a room in the hotel costs then again 20 cuc per day. The rooms there are also not the hit, but at least clean and not broken. Facilitities are quite outdated, however the waiters (except reception ) very friendly. The 24-hour bar is dirty and smells, there are beverages only in plastic cups. Recommendable is the bar Cuba with a beautiful terrace … read more
5.1
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
First of all : the beach was great! Fine white sand, blue water, flat and the front of the hotel not too deep, so even for children adequate. No currents, high waves, reefs or pollution. The extra charge for our bungalow was not at all worth it. 1. it was not a bungalow, but another, smaller hotel building on the other side of the street. So you had only a longer way to the beach/ pool/ bars/ restaurant, 2. you couldn't night sleep since it from 20 o'clock to 4 hours in the morning on both sides of a hard rock … read more
Dagmar
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
5.4
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
We were satisfied all around despite some irritation because of our ' bungalowanmietung' -the appropriate object turned out to be an additional house on the other side of the street out, our room was unfortunately to a very loud disco. As we are early birds and mostly on the day weren't in the hotel, bothered us this nocturnal disturbance of the peace. This problem was done by the staff on site righlty adressed and we were given a room in the next to the main building located area. If you even at night to party is however also the room … read more
Sandra
Germany
  • Friends
  • Age 26-30
1 Other hotel reviews
4.3
Rated:  
  • 2 weeks
  • Other
  • Hotel recommended
Great hotel with charm and flair with the best location in Varadero. Here and there small faults ( shabby house) but one can at the beach and the atmosphere what the cubans (, whether entertainer, waiter or security) there spread be overlooked. The food was always sufficiently available and even if you don't want to main restaurant has are enough possibilities lunch, as well as evenings available eating in all inclusive are included. Cocktails very tasty and also in varied choice available, Animation oK, not pushy, all very pleasant... Greetings to the whole team;-), also a massive praise goes to the showdancer of Caribbean. … read more
Rene
Germany
  • Single
  • Age 36-40
1 Other hotel reviews
5.3
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
If you are as true you want again and again there! Because the people very friendly are and helpful. Very nice and good … read more
Read all hotel reviews

Information about Hotel Mercure Cuatro Palmas & Las Palmas Bungalows

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Hotel amenities

  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Satellite TV
  • Fan
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Massages
  • Sauna

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Multilingual
  • Car hire
  • Information desk
  • Wifi
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