# 1 of 55 hotels in Isla Cozumel

Iberostar Hotel Cozumel(4 stars)

Carretera Costera Sur Km 17782 77710 El Cedral View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.5
  • Service
    4.8
  • Location
    3.6
  • Gastronomy
    4.6
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    3
  • very good
    5
  • acceptable
    2
  • poor
    0
  • terrible
    0
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Tracy
Watch out for cell phone thieves!
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2014
Overall was a good vacation.but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night.filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same ... things served everyday! read hotel review
  • Location
    4.0

    Very pretty!! Grounds were well maintained!!

  • Service
    4.0

    Staff was very accommodating and helpful

  • Hotel
    4.0

    Overall was a good vacation...but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night...filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same things served everyday!

  • Room
    4.0

    We'll maintained and clean! Especially enjoyed the different towel animals on our beds every night! Maids were awesome and very helpful!

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Gerd Und Anke
Good mitteklassen hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Good middle class hotel far outside, ( last hotel on the island). Good choice of meals - but unfortunately always only lukewarm! Very friendly staff. Because the hotel in green surroundings is, much trouble with sand fleas! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Information about Iberostar Hotel Cozumel

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This hotel lies by the southwest coast of Cozumel Island, right by a bay with extensive coral reefs and a sand beach. The famous Palancar Reef offers excellent conditions for extensive snorkelling as well as diving trips and is only 3 km from the hotel. The transfer time is approximately 3 hours to Cancun airport by bus. In addition, the picturesque town of San Miguel de Cozumel is roughly 20 km from the hotel.
  • The hotel features 306 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Amenities include a safe and currency exchange facilities. Internet access (for a fee) and wireless internet access (for a fee) are available in the public areas. Gastronomic options include a restaurant, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the hotel feature a playground and an attractive garden. A newspaper stand is also among the amenities at the hotel. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a babysitting service, medical assistance, a laundry and a hairdressing salon.
  • All rooms feature air conditioning, a fan and a bathroom. The balcony or terrace found in most rooms offers additional comfort. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. Features include a mini-fridge and tea and coffee making equipment. A telephone and a TV are provided as standard. In each of the bathrooms, guests will find a shower and a hairdryer.
  • The hotel offers an outdoor pool and a children's pool. A terrace, sun loungers and parasols are available. The hot tub offers revitalisation. There is also a poolside snack bar. The hotel offers an extensive outdoor sport and leisure programme, with tennis, bocce, beach volleyball, volleyball, handball, basketball and archery. Guests of the hotel have a wide range of watersports to choose from, including windsurfing, a motorboat, canoeing, sailing, catamaraning, kayaking, aqua aerobics and aquafit, or for a fee, diving. A gym, table tennis and pool/billiards are some of the sports and leisure options available at the hotel. Additional leisure options available to guests include an entertainment programme, an entertainment programme for adults, an entertainment programme for children, a disco and a kids' club.
  • The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, full board and All-inclusive. The hotel additionally offers snacks. Drinks are included for guests. The establishment serves alcohol-free drinks.
  • The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Phone
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Information desk
  • Currency exchange