# 1 of 52 hotels in Isla Cozumel

Iberostar Hotel Cozumel(4 stars)

Carretera Costera Sur Km 17782 77710 El Cedral View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.5
  • Service
    4.9
  • Location
    4.0
  • Gastronomy
    4.6
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    4
  • very good
    4
  • acceptable
    2
  • poor
    0
  • terrible
    0
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Tracy
Watch out for cell phone thieves!
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2014
Overall was a good vacation.but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night.filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same ... things served everyday! read hotel review
  • Location
    4.0

    Very pretty!! Grounds were well maintained!!

  • Service
    4.0

    Staff was very accommodating and helpful

  • Hotel
    4.0

    Overall was a good vacation...but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night...filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same things served everyday!

  • Room
    4.0

    We'll maintained and clean! Especially enjoyed the different towel animals on our beds every night! Maids were awesome and very helpful!

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Information about Iberostar Hotel Cozumel

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Cycling

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Eurocard/Mastercard
  • Information desk
  • Currency exchange