# 1 of 55 hotels in Isla Cozumel

Iberostar Hotel Cozumel(4 stars)

Carretera Costera Sur Km 17782 77710 El Cedral View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.5
  • Service
    4.8
  • Location
    3.6
  • Gastronomy
    4.6
  • Sport & Leisure
    4.4

Rating breakdown

  • excellent
    3
  • very good
    5
  • acceptable
    2
  • poor
    0
  • terrible
    0
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Tracy
Watch out for cell phone thieves!
  • Recommended hotel
  • Friends
  • Beach holiday
  • March 2014
Overall was a good vacation.but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night.filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same ... things served everyday! read hotel review
  • Location
    4.0

    Very pretty!! Grounds were well maintained!!

  • Service
    4.0

    Staff was very accommodating and helpful

  • Hotel
    4.0

    Overall was a good vacation...but shower water was very hard to regulate sometimes quite scalding hot!! Please watch your cellphones at all times! We were there for only 2 days and my daughters IPhone 5C was stolen by one of the staff in the disco club at night...filed a report not much done about it! Very disappointed to think that they would hire these kind of people on their resort!! Guy was bragging about it in Spanish about how he sold it! BEWARE!! Apparently he didn't think we knew Spanish!! Need more variety on the daily buffets! Same things served everyday!

  • Room
    4.0

    We'll maintained and clean! Especially enjoyed the different towel animals on our beds every night! Maids were awesome and very helpful!

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Gerd Und Anke
Good mitteklassen hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Good middle class hotel far outside, ( last hotel on the island). Good choice of meals - but unfortunately always only lukewarm! Very friendly staff. Because the hotel in green surroundings is, much trouble with sand fleas! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Information about Iberostar Hotel Cozumel

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Computer connection
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Spa centre
  • Sauna

Other hotel information

  • 24 hour reception
  • Information desk
  • Currency exchange