# 10 of 189 hotels in Sanur

Hotel Mercure Sanur Resort(4 stars)

Jl. Mertasari, P.O. BOX 3476 Show map
Hotel Pictures - Hotel Mercure Sanur Resort
Average
Recommended
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At a glance

  • Ce stay on  (6)
    "Ce stay on " found in 6 reviews
    • " ... to see anything was. As we only have bed and breakfast, and evening always typical Indonesian wanted to eat, we enjoyed a cafe on the beach or Kesuma often been in diversity. All in all a ni ce stay on the island of the gods. " 
      4.791666666666667
      May 2011
    • " Very nice, quiet hotel . In the vicinity plenty of possibilities to go out. Also they gave us the wrong room category ... " 
      5.1305555555555555
      June 2011
    • " Hotel is very recommendable . Nearby there are several restaurants with very good prices. Nice courteous staff. Many ... " 
      5.777777777777779
      December 2011
    • " ... recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff. Many possibilities for excursions with destinations throughout the island at a good price it was great holiday ! " 
      5.777777777777779
      December 2011
    • " ... then we have completed our island discoveries in the Mercure. We discover Bali, in which we basically our vacation in several hotels spend. The conclusion at the Mercure for us 2 reasons: a) we liked the hotel as a whole b) we have short ways to the airport " 
      5
      February 2012
    • " the staff the hotel is friendly and mostly multi-lingual. The rooms to be daily tidy and cleaned. " 
      5
      February 2012
  • The staff was very friendly (4)
    "The staff was very friendly" found in 4 reviews
    • " ... a possibility of a drink at the hotel pool bar to take, to 22 o'clock tattoo and the chairs are rare. Strangely you got no receipts if food and drinks on the room have been posted. Otherwise the staff was very friendly and tried hard. The whole garden is very well maintained. In the area of the restaurant the ... " 
      4.533333333333333
      November 2011
    • " Good hotel in a good location with great service " 
      5.777777777777779
      December 2011
    • " Hotel is very recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff . Many possibilities for excursions with destinations throughout the island at a good price it ... " 
      5.777777777777779
      December 2011
    • " Was OK but in the room it was very varied (or it was on tip). the staff were friendly , complaints but were not always eliminated. " 
      3.6666666666666665
      November 2011
  • Good hotel in a good location (2)
    "Good hotel in a good location" found in 2 reviews
    • " Good hotel in a good location with great service " 
      5.777777777777779
      December 2011
    • " Hotel in a central location " 
      5.625
      April 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.3
  • Room
    4.4
  • Service
    4.8
  • Location
    4.7
  • Gastronomy
    4.6
  • Sport
    4.0

Rating breakdown

  • Excellent
    8
  • Very Good
    6
  • Acceptable
    2
  • Poor
    0
  • Terrible
    2
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Summary of guest reviews by categories

Hotel in general
  • " ... to see anything was. As we only have bed and breakfast, and evening always typical Indonesian wanted to eat, we enjoyed a cafe on the beach or Kesuma often been in diversity. All in all a nice stay on the island of the gods. "  Read more
    4.791666666666667
    May 2011
  • " Very nice, quiet hotel. In the vicinity plenty of possibilities to go out. Also they gave us the wrong room category ... "  Read more
    5.1305555555555555
    June 2011
  • " Hotel is very recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff. Many ... "  Read more
    5.777777777777779
    December 2011
  • " ... recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff. Many possibilities for excursions with destinations throughout the island at a good price it was great holiday! "  Read more
    5.777777777777779
    December 2011
  • " ... then we have completed our island discoveries in the Mercure. We discover Bali, in which we basically our vacation in several hotels spend. The conclusion at the Mercure for us 2 reasons: a) we liked the hotel as a whole b) we have short ways to the airport "  Read more
    5
    February 2012
  • " the staff the hotel is friendly and mostly multi-lingual. The rooms to be daily tidy and cleaned. "  Read more
    5
    February 2012
  • " Good hotel in a good location with great service "  Read more
    5.777777777777779
    December 2011
  • " Hotel in a central location "  Read more
    5.625
    April 2011
  • " ... a possibility of a drink at the hotel pool bar to take, to 22 o'clock tattoo and the chairs are rare. Strangely you got no receipts if food and drinks on the room have been posted. Otherwise the staff was very friendly and tried hard. The whole garden is very well maintained. In the area of the restaurant the ... "  Read more
    4.533333333333333
    November 2011
  • " Good hotel in a good location with great service "  Read more
    5.777777777777779
    December 2011
  • " Hotel is very recommendable. Nearby there are several restaurants with very good prices. Nice courteous staff. Many possibilities for excursions with destinations throughout the island at a good price it ... "  Read more
    5.777777777777779
    December 2011
  • " Was OK but in the room it was very varied (or it was on tip). the staff were friendly, complaints but were not always eliminated. "  Read more
    3.6666666666666665
    November 2011
  • " A great low budget hotel, a perfect kitchen-very varied, tasty perfect, a big and very good breakfast buffet. The service of the staff very well organized. For entertaining in the evening is ... "  Read more
    5.625
    April 2011
  • " Service and quality meet a variety of needs. There is a varied breakfast buffet. lunch and dinner in the hotel and in the room possible, but just average. "  Read more
    5
    February 2012
Jana
Germany
  • Couple
  • Age 36-40
1 Other hotel reviews
4.3
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
To 5 times spent we our vacation here. The outdoor area in their botanical variety unique. Unfortunately the the old fashioned rooms do not match. Mold on the ceiling. Except one 50 centimeters wide towel rack in the bathroom or room no possibility to hang up something, in the closet are only 10 hangers. The service deserves favorable three stars. Fridge, TV in need of renovation. Staff always very friendly, willing to help and courteous. Outdoor area and the kind staff earn 6 stars. Breakfast asian/ American varied. … read more
Volker
Germany
  • Couple
  • Age 56-60
2 Other hotel reviews
5.0
Rated:  
  • 2 weeks
  • Other
  • Hotel recommended
the staff the hotel is friendly and mostly multi-lingual. The rooms to be daily tidy and cleaned.Service and quality meet a variety of needs. There is a varied breakfast buffet. lunch and dinner in the hotel and in the room possible, but just average.the rooms are large room with balcony (view into the green). The rooms are in small Groups of individual houses with mostly 4 rooms per in the extensive green area of the hotel area was arranged, however the paths were short. We basically only hotels, where per hotel guest a large number of square hotel area available is … read more
4.5
Rated:  
  • 3 weeks
  • Beach
  • Hotel recommended
If you like it quieter, should choose the Mercure. Unfortunately there is hardly a possibility of a drink at the hotel pool bar to take, to 22 o'clock tattoo and the chairs are rare. Strangely you got no receipts if food and drinks on the room have been posted. Otherwise the staff was very friendly and tried hard. The whole garden is very well maintained. In the area of the restaurant the staff a bit to swim if there was really a lot going on for breakfast. The seemed a bit uncoordinated and haphazard, but I do not think the … read more
3.7
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Was OK but in the room it was very varied (or it was on tip). the staff were friendly, complaints but were not always eliminated.We had only breakfast, which was okay but always exactly the same. Always a kind of sausage, cheese zero variety.the rooms are getting very old, broken tiles, old decor (little storage space), wood was peeling off, the mattress was a disaster (worn out) and after 2 complaints not changed. But they were always so good it is cleaned. It just missed a wenih flair.the hotel in a beautiful Green and looks well maintained. the beach as … read more
Eva
Germany
  • Family
  • Age 36-40
6 Other hotel reviews
5.2
Rated:  
  • 3 to 5 days
  • Beach
  • Hotel recommended
Staff are very friendly and speaks good english. Room always clean. Kids club with beautiful outside area, very nice carers there, also could kid in the club to be ordered. My children were otherwise loved the außenschach, bocce ball, the ping pong table, the pool table.The breakfast offered much selection, but tasted rather bland. Only once did in the restaurant eaten, my fish was outstanding, but for Bali very expensive.I found the rooms are rather small. The small couch in the room work base for one child up to a maximum of 6 years. Nevertheless nice, since modern, particularly the bathroom. And everything very clean.Large area directly … read more
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Information about Hotel Mercure Sanur Resort

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Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • CD Player
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service
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