# 2 of 7 hotels in Sesto Fiorentino

Hotel Novotel Firenze Nord Aeroporto(4 stars)

Via Tevere 23 View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.8
  • Room
    4.3
  • Service
    4.8
  • Location
    3.4
  • Gastronomy
    3.9
  • Sport & Leisure
    3.3

Rating breakdown

  • excellent
    3
  • very good
    2
  • acceptable
    1
  • poor
    3
  • terrible
    0
Read all hotel reviews
Abhishek Hule
Extremely poor and unresponsive to guest complaint
  • Nicht empfohlen
  • Singles
  • Geschäftsreisen
  • October 2013
Had a really bad experience and that too in a Novotel group of hotels. the water in the bathrrom was dirty and muddy and when I complained it to the receptionist. he sent his person to check but did not do anything. He said it will be clear after some time which never happened. So I asked him to stay back and the situation did not improve nor was the guy at the reception ready to accept the fault. It was only after I went in the reception and made some noise about the room cleanliness then he agreed to ... shift my room. But by then I was not happy with this behaviour of the hotle staff and so decided to take pictures on my mobile but then this person who was with me during shifting informed the manger. The manager later apologized but I was not at all happy in the helpfulness of the hotel staff. Would not recommend even though this is Novotel.( Bewertung lesen
  • Gastronomie
    4.5
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    3.3
    Zustand des Hotels
    2.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Familienfreundlichkeit
    4.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    2.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Sonstige Freizeitmöglichkeiten
    2.0
  • Zimmer
    2.0
    Größe des Zimmers
    2.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    1.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    1.0
  • Service
    2.5
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    2.0
    Kompetenz (Umgang mit Reklamationen)
    1.0
  • Sport und Unterhaltung
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
Weniger anzeigen
Patrycja
Good for airport stay and still OK for city trip
  • Weiterempfohlen
  • Singles
  • Städtereisen
  • September 2013
I could recommend this hotel if you want to stay near the airport, It is bit far from the center, but still if you want certain quality for a reasonable price it is not a bad choice. If you want visit Florence you should know that to the train station it is about 35 minutes by bus + 3-5 minute walk to the bus stop. Hotel provides shuttle bus to/from the airport and to/from the city at certain hours (in Sept 2013: between 9-11 and 18-20 once per hour) and it is about 20 minutes ride. Taxis from the airport ... to the hotel I paid 17 euros, on the way back 23. Hotel is located in the industrial area, but still there are few restaurants around, look near the bus stop. Hotel itself modern and well maintained. My executive room was big with nespresso machine and safe. Bathroom with bath, comfortable bed though bit too hard for me. Varied good breakfast with local salumi sausage, mozarella, ham, bacon and eggs, jams and so on. Fresh and canned fruits. Dinner I would rather eat elsewhere as I was disappointed with food and not impressed by service. Reception staff was excellent - friendly and efficient. Bewertung lesen
  • Gastronomie
    3.3
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Atmosphäre & Einrichtung
    3.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    3.5
    Kinderbetreuung oder Spielplatz
    4.0
    Zustand und Qualität des Pools
    3.0
Weniger anzeigen
Cindy Benjamin
Convenient hotel close to airport
  • Weiterempfohlen
  • Singles
  • Andere
  • October 2012
Hotel is in a convenient location near the airport, especially for an early morning flight. Food and service in the hotel restaurant was good. I ordered pasta for dinner.. A large hinged box was brought table side. Inside there was a variety of different pasta shapes. I had the choice of which pasta I would like the chef to cook. Very cool idea. There were also coffee making supplies in the room. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel Novotel Firenze Nord Aeroporto

Hotel Information

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Other hotel information

  • 24 hour reception
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service