# 7 of 107 hotels in Icmeler

Hotel Mersoy Exclusive(4 stars)

Kayabal cad. No: 60 İçmeler Marmaris Turkey View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    4.5
  • Location
    5.4
  • Gastronomy
    4.5
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    11
  • very good
    3
  • acceptable
    3
  • poor
    3
  • terrible
    0
Read all hotel reviews
Beth
Worst hotel ever
  • Hotel not recommended
  • Families
  • Beach holiday
  • June 2014
Too little space when to eat, some had to sit on sun beds and eat their food. read hotel review
  • Hotel
    2.0

    Too little space when to eat, some had to sit on sun beds and eat their food.

  • Room
    5.0

    The rooms were well soundproofed, and the beds good, but it was a nasty carpet you had to sleep with

  • Service
    1.0

    Not much exclusive to this 4-star hotel .... is totally untrue .... Max 2 stars. Firstly .... the hotel manager could not speak English. Only two people in the entire hotel could speak understandable English. Two waiters tried to grab our girls' Facebook profile, our girls are all only 12 and 16 years. They filmed our girls with their private mobiles while the girls tried on the scene of a belly dancer. One of the waiters came later and showed the girls he had filmed them. Getting unsolicited drink with them. Glared at them constantly. Got all the time ready to turn the big girl's cigarette, even though she rejected it, he pressed on. The two waiters tried to get our girls on the beach at night alone without other adults, fortunately the girls came to us. Hotel reaction; They had to have a foreign hairdresser in when they could not do enough English, they pretended they took it seriously, but the waiters were where they were!! Have not received an apology from the hotel....

  • Gastronomy
    1.0

    Regarding was the Russian default and certainly not European, which was dried fish and chicken almost every day, so we ate mainly chips and sometimes a little chicken. It was only on the last night there was good food. Too little space when to eat, some had to sit on sun beds and eat their food. No snacks included in all inclusive, as they write, not cake for coffee .... and no ice unless you paid. The food was very poor and there was very dirty, the floors in the dining venues could see leftovers from the day before.

  • Location
    5.0

    The hotel is super well in the city, close to everything and yet not in the middle of the city

  • Sport & Leisure
    3.0

    The pool was not clean in the morning ... cloudy water every day! But very god slides

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Waltraud
Beautiful holiday.
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2013
My sister and i enjoyed the stay in this hotel very much and would always come back to this place again. The staff was very helpful, as i a rollator i need. Food and drink selection was good. What more could you ask for, thank you for that. Kindest regards Waltraud and Helga. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Emre Can
Very nice vacation and very recommendable!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The location of the hotel is very good. In the proximity of the beach, city, public transport and shopping. Restaurants and bars are also nearby. The food is also recommended. Very clean and nice and courteous staff with good foreign language skills. I was very comfortable there. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Aylin
Always again with great pleasure!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
The parting fell hard, because the stay was very pleasant. One felt very well in the hotel. The staff was always friendly and tried hard (with english you always got good), it was constantly cleaned, so that no dirt lay on the floor, rooms were cleaned daily and the hand towels were always changed. The distance to the beach is on foot in 3 minutes back up and there are many shopping opportunities, and a wide selection of bars right nearby the hotel, which walk close-by are. In the hotel there is a bar and a restaurant. The food was ... rich at selection and drinks there were the classics Cola & co., and of course coffee and tea. There were four meals a day, which means that you never had a hunger felt. One could into internet free of charge and there was daily program by the entertainers (kid's show, bingo, darts, etc.). The rooms are spacious and clean. Air conditioning, safe, balcony, telephone and refrigerator available. In summary, i can say, that i was completely satisfied and no reason to complain had. My next vacation i will definitely go back there and i would recommend it to anyone! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Marc
Disappointing
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
An absolute horror. The room was tiny, a crib not available, the hotel was dirty and neglected. A small problem you, if you are on the balcony 3. to stop would like myself. It is so small, that you each other on the feet force. Our balcony was on the street to 'party' inclined and it was until about 1:00 extremely loud. If you like a little want to lose weight, because he of the cruel food (everything was cold, hardly seasoned and very unappetizingly) either don't want anything or get diarrhea, is here at the right address. The ... tables and chairs are made of plastic. That alone would have us didn't bother us, but if this a thousand times gewendete, extremely dirty tablecloth seems, after the last bite also ' noses' was, as you were as quick clearing and wants, then passed by some. A nice surprise was the meeting a cockroach and the friendly smile of zigarrenstummels in the olivenschale. From about 23 hours you should best leave the table, as this as soon as possible be cleared must. For two drinks you had to sometimes a quarter of an hour in line. The only consolation was the aquapark with the 5 slides. The staff was very friendly and one could something ease, while the baby amused. The beach is matter of taste, it was located in a bay, so there were no waves and no 'long', couch at couch, in my opinion also very poorly kept up. I have to say, that we do not expect much have, since we relatively cheap travel could, we are really no sensitive people. But 4 stars are the never, not even three. Never again will we book this hotel, but it is home to beautiful ☺ read hotel review
  • Location
    4.0
    Distance to the beach
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    3.0
  • Sport & Leisure
    2.0
    Quality of the beach
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    4.0
  • Service
    1.3
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    2.3
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    5.0
  • Room
    1.3
    Size of the room
    1.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
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Read all hotel reviews

Information about Hotel Mersoy Exclusive

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    Superbly located near Icmeler Bay, Mersoy Hotels are stylish in spirit, elegant finishing touches calming colors and make a Beautiful Green Mountain View retreat. The hotels offer All Inclusive concept with spacious Family Rooms and Standard rooms. The newly renovated Mersoy Exclusive Aqua Resort has Waterslides and Miniclub for Children which gives Families with Children a perfect vacation opportunity. There are 3 blocks and the family rooms are mainly located in the 3rd block which is nestled into the mountainside, and is where the slides and miniclub are located. The 3rd block is accessed by a short road and 1st and 2nd blocks are mainly twin/double rooms. There is a pool in each block area and meals (lunch and dinner)are taken in the bars and restaurants in the 2 main blocks. Breakfast and snacks are taken in all 3 blocks. The 3rd block is linked by a small road. Everything from Food to Waterslides to Animation is included in the price. Ride the slides as much as you want on splash holidays. We offer fun-filled entertainment for different ages, and sessions will Not cost you a penny.
  • Location
    Superbly located near Icmeler Bay, Mersoy Hotels are stylish in spirit, elegant finishing touches calming colors and make a Beautiful Green Mountain View retreat. Only 150 meters to the beach and in the city center.
  • Accommodation
    • Standard rooms: 95 std room in MERSOY EXCLUSIVE AQUA RESORT, Satellite TV, 16 channels, Minibar, Hairdryer, Balcony or terrace, Telephone, 27m2-32m2, Shower and Bath, Internet • Family room: 51 family rooms MERSOY EXCLUSIVE AQUA RESORT, Satellite room, 16 channel, Minibar, Hairdryer, Balcony, Telephone, 45 m2, Bath or Shower, Internet and Two separate rooms • Handicapped Room: 1 handicapped room, Satellite TV, ground floor, Minibar, Hairdryer, Telephone, 28 m2, Internet • Total rooms: 147 ROOMS
  • Food and Drink
    MERSOY EXCLUSIVE AQUA RESORT MEAL HOURS- ALL INCLUSIVE Breakfast At 2 venues 08.00 - 10.00 Late Breakfast (Limited Choice) At 2 venues 10.00 - 10.30 Lunch At Main Restaurant 12.30 - 14.00 Snacks At 2 venues 13.30 - 17.00 Coffee break- Cookies At 2 venues 17.00 - 18.00 Dinner At Main Restaurant 19.00 - 21.00
  • Leisure
    General Pools a) 120 m2 b) 125m2, 1.10 Depth: 1.45 cm to 1.80 cm depth (There are 2 pools) c) Pool with Water Slide: 50 m2, 1.10 c depth (extra pool with water slide) 2 Child Pool Sections: 5 m2, 50 cm depth d) Indoor Pool 100 m2 1.40 cm (which can be used through Mersoy Bellavista, our sister hotel) e) 5 Water Slides in MERSOY EXCLUSIVE AQUA RESORT: AQUAPARK ANIMATION: MERSOY EXCLUSIVE AQUA RESORT . Miniclub Night Shows Morning Activities Morning Soft Activities Mersoy Bella Vista SPA:Turkish Bath-Sauna-Massage
  • Other facilities and services
    RESTAURANT & BARS 1. Bistro Med A la carte 2. Main Restaurant for Pool 3. 2 Pool Bars & Snack Bar BELLAVISTA SPA & TURKISH BATH

Hotel News

12/11/2012:

To be able to provide an even better guest satisfaction, as of 2013, we decided that both Mersoy Exclusive and Mersoy Oriental will form MERSOY EXCLUSIVE AQUA RESORT. This also enabled us with more land to use and more facilities to serve to our guests.

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Air conditioning

Room amenities

  • Writing bureau
  • Safe
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • City hotel
  • 24 hour reception
  • Car hire
  • Information desk
  • Children welcome
  • Wifi
  • Laundry service