# 1 of 32 hotels in Nuevo Vallarta

Hotel Grand Palladium Vallarta Resort & Spa(5 stars)

C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734 Punta Mita Nayarit View on map
Average rating
Recommended
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At a glance

  • Friendly staff (2)
    "Friendly staff" found in 2 reviews
    • " Amazing trip! We lived like princesses for ten days in August! Huge rooms, friendly staff , super helpful and accommodating. Our room (for no additional cost) was overlooking the ocean. ... " 
      5.833333333333333
      September 2012
    • " ... Of the deposited Telefonkaution back to get, we had to 25 minutes wait! 18. The staff the front desk is absolutely incompetent. Questions are not under-utilised or beantwortrt. Good is the friendly and attentive staff in the restaurant and the bar. Good is of high quality room amenities. Good are also the four ... " 
      4.708333333333333
      April 2012
  • Flatscreen Tv (2)
    "Flatscreen Tv" found in 2 reviews
    • " Rooms: Huge. Great view. Bug Free. Well Maintained. Mini fridge in room. Flatscreen Tv , Free wireless in room (a giant storm took it out for most of our trip though), Ipod dock, and ... " 
      5.833333333333333
      September 2012
    • " ... and the bar. Good is of high quality room amenities. Good are also the four different Lieenflüchen from the pool to the sea. Since the beach here very varied is it here nice. I would a normal room in the Grand Palladium Vallarta hotel book here the complex is very nice. If necessary you ... " 
      4.708333333333333
      April 2012
  • Great view (1)
    "Great view" found in 1 review
    • " Rooms: Huge. Great view . Bug Free. Well Maintained. Mini fridge in room. Flatscreen Tv, Free wireless in room (a ... " 
      5.833333333333333
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.4
  • Location
    4.7
  • Gastronomy
    5.6
  • Sport & Leisure
    5.7

Rating breakdown

  • excellent
    8
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " My assessment I write on the sister hotel ' royal Punta Mitra Suite Hotel'. I list, which in a five star hotel might not be : 1. Verbindunstür to neighboring rooms can hear every word. 2. Weak shower 3. ... "  read hotel review
        4.708333333333333
        April 2012
  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " Rooms: Huge. Great view. Bug Free. Well Maintained. Mini fridge in room. Flatscreen Tv, Free wireless in room (a ... "  read hotel review
        5.833333333333333
        September 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Amazing trip! We lived like princesses for ten days in August! Huge rooms, friendly staff, super helpful and accommodating. Our room (for no additional cost) was overlooking the ocean. ... "  read hotel review
        5.833333333333333
        September 2012
      • " ... Of the deposited Telefonkaution back to get, we had to 25 minutes wait! 18. The staff the front desk is absolutely incompetent. Questions are not under-utilised or beantwortrt. Good is the friendly and attentive staff in the restaurant and the bar. Good is of high quality room amenities. Good are also the four ... "  read hotel review
        4.708333333333333
        April 2012
  • Room
    Pros
    • Facilities (2)
      Comments related to "Room" found in 2 reviews
      • " Rooms: Huge. Great view. Bug Free. Well Maintained. Mini fridge in room. Flatscreen Tv, Free wireless in room (a giant storm took it out for most of our trip though), Ipod dock, and ... "  read hotel review
        5.833333333333333
        September 2012
      • " ... and the bar. Good is of high quality room amenities. Good are also the four different Lieenflüchen from the pool to the sea. Since the beach here very varied is it here nice. I would a normal room in the Grand Palladium Vallarta hotel book here the complex is very nice. If necessary you ... "  read hotel review
        4.708333333333333
        April 2012
Cassandra
Fabulous experience
  • Weiterempfohlen
  • Paare
  • Geschäftsreisen
  • November 2013
The staff were very good! They all took the time to ensure that you were well taken care of. Alberto in the main dining room really went out of his way to look after us! I would look for his section! Thank you for our experience. Bewertung lesen
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
  • Zimmer
    5.5
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    6.0
  • Lage und Umgebung
    3.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Sonstige Freizeitmöglichkeiten
    4.0
  • Hotel
    4.8
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    5.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
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Lori
Great resort and beach
  • Weiterempfohlen
  • Familien
  • Badeferien
  • February 2013
This resort is a little far from other resorts but a cab ride or bus will get you where you need to go. It was great for us because we enjoyed being away from the crowds. I would not consider it a place for young individuals to go to party but for others it is an excellent location. I would go again. The beach was beautiful, the pool which i didn't spend much time was clean yet small. The staff was very friendly and the evening music and shows were great. Bewertung lesen
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    4.5
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Lage und Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
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Megan
Amazing trip! I would go again in a heartbeat!
  • Weiterempfohlen
  • Friends
  • Städtereisen
  • August 2012
Amazing trip! We lived like princesses for ten days in August! Huge rooms, friendly staff, super helpful and accommodating. Our room (for no additional cost) was overlooking the ocean. It was just my best friend and I traveling together, and the room would have easily fit four people. As two 18 year old females traveling alone, I felt completely safe and comfortable at the resort. All of the workers were super friendly and went out of their way to help you. Weather: August is rainy season in Puerto Vallarta. It would be sunny and cloud-free all day then around 4pm ... or 5pm it would rain nightly. Around 8 pm (when you are indoors eating supper anyways) the sky would dump buckets and buckets of water. We were unaffected by the rain, and it did not prevent us from doing anything. The weather during the day was amazing! I am still shocked that the resort could deal with all the water. (You might want to bring evening shoes that can get wet, no matter what resort you go to in Mexico during rainy season). The resort was amazing, the people were so friendly (even in the town) and the trip was a perfect getaway from reality. I would recommend it to anyone, from honeymooners to families, there is something for everyone. Bewertung lesen
  • Service
    6.0

    Check in and out: super fast and easy. Room Cleaning: AMAZING!!! Our maid managed to turn what looked like a bomb went off (we are two 18 year old girls remember) into a clean, pristine room that my mother would have felt comfortable hosting guests in. Throughout the day when we would come back to get things, she would always work around us and get our room done somehow. All of the other maids we dealt with were super great too! We even were let into our room multiple times when keys were locked inside.

  • Hotel
    6.0

    Amazing trip! We lived like princesses for ten days in August! Huge rooms, friendly staff, super helpful and accommodating. Our room (for no additional cost) was overlooking the ocean. It was just my best friend and I traveling together, and the room would have easily fit four people. As two 18 year old females traveling alone, I felt completely safe and comfortable at the resort. All of the workers were super friendly and went out of their way to help you. Weather: August is rainy season in Puerto Vallarta. It would be sunny and cloud-free all day then around 4pm or 5pm it would rain nightly. Around 8 pm (when you are indoors eating supper anyways) the sky would dump buckets and buckets of water. We were unaffected by the rain, and it did not prevent us from doing anything. The weather during the day was amazing! I am still shocked that the resort could deal with all the water. (You might want to bring evening shoes that can get wet, no matter what resort you go to in Mexico during rainy season). The resort was amazing, the people were so friendly (even in the town) and the trip was a perfect getaway from reality. I would recommend it to anyone, from honeymooners to families, there is something for everyone.

  • Gastronomie
    6.0

    Food: Great! Ten days and still loving the food! There is a buffet, 5 a la carte restaurants, a snack bar, and an all night fast food restaurant. The a la carte’s would have two open per night, so you plan what nights to eat where. Long pants for men, no bathing suits etc as dress code but overall guests were not very fancy in attire, but we felt comfortable on the nights when we dressed up. One night there was even a sunset bbq on the beach - so romantic (too bad I was with my best friend not my boyfriend).

  • Zimmer
    6.0

    Rooms: Huge. Great view. Bug Free. Well Maintained. Mini fridge in room. Flatscreen Tv, Free wireless in room (a giant storm took it out for most of our trip though), Ipod dock, and more. The walls were quite soundproof - I never heard any of our neighbours. We blasted our music and went into the hall to check the volume and couldn’t hear it at all. We were in the cheapest bracket of room and it was amazing! They are all angled so you get a balcony overlooking the ocean, even if you are a few layers back.

  • Lage und Umgebung
    5.0

    Beach: The beach is nice but not wow. Sections are rocky, but there are designated areas where it is smooth and the rocks and coral are cleaned daily. There is an awesome shallow pool in the ocean- a must see!!! As tide drops, the pool is useable, and in high tide, you would never know a pool was hiding there. Smooth sand, nice and shallow for children (and super warm from the sun since it is so shallow). We went in stormy season so the waves were more rough some days, but still easily swimmable (maybe not for really small children on the rough days though). There are three tiers of beach for those who want to play in the sand but not go in the water, GREAT for children!!! If an area says NOT TO GO THERE because of rocks or whatnot, listen to it (my friend stepped on a sea urchin, completely her fault). There was plenty of rock-free, beautiful sandy beach. Location: I would have preferred if it was a bit closer to town. The drive to the town is anywhere from 25 minutes to 50 (just under 40 on average) depending on your cab. Money: Pesos are preferred and some places will not take US cash/credit. Canadian cash is useless so make sure to exchange your cash. US coins are also useless so bring bills not coins if planning to pay in US. Buses: Great bus system, felt totally safe, even as two teenage girls. I would feel fine taking a family on the buses. The local people are extremely friendly.

  • Sport und Unterhaltung
    6.0

    Activities: TONS! Great family resort! A children’s club and a teen club and generic activities for anyone. There was even free archery and catarmaranning and surfing lessons. Yes free! Dance lessons, pool games, bingo, an air conditioned gym...the list goes on! The activities were great! I would have loved if they were a bit more spaced out (some occurred at the same time every day so then you had to choose between them). The spa even has a private pool (with two WATERFALLS) that you can book to rent out FOR FREE! So relaxing, what a perfect way to relax after activities. Spa: Free pool with waterfalls, steam room, sauna, gym and more, plus the usual spa things such as massages on the beach. Hammocks and sun beds (and obviously lawn chairs) are everywhere for relaxing as well. Shows: Different show each night, fun and entertaining, nice for after dinner. Start at 9:45 most nights (early enough that children can still come - (lots of places shows start at 11)) Pools: There is a main pool (divided into two with a sitting area in between, open until 8 pm) and an adults only pool (though the age limits were questionable, lots of children were in there and were allowed as long as they didn’t rough house). The adult pool is open until midnight and looks upon the ocean. There is also a pool in “The Royal Suites”, an area that is upcharged. We never went in, but their two pools (also attached) seemed very nice. With the other pools being so great there was no need for us to use it. There is also a small fenced in kids pool designed for super small kids, about ankle deep (or less). There is also the spa pool (I included it because it is not advertised at all at the resort. We didn’t even find out about it until two days before we were leaving). And the ocean pool described above. Lots of bars beside the pools, but no actual swim-up-bar. Excursions in Puerto Vallarta: AMAZING! There is an Adventure Center in Nuevo Vallarta (right beside Puerto Vallarta) that runs a lot of different excursions. We went SCUBA Diving, Swimming with Dolphins (and a sea lion), and zip lining (included repelling down a waterfall!). Amazing excursions! Opportunities of a lifetime. They provided transport for two of them even with a bus picking us up right at the resort. No bus = don’t worry, taxis are easy to get. The resort even has permanent taxis that will take you off the resort, wait for you all day (for no additional cost) and bring you back.

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Ulf
Five stars but many inconsistencies
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • April 2012
My assessment I write on the sister hotel ' royal Punta Mitra Suite Hotel'. I list, which in a five star hotel might not be 1. Verbindunstür to neighboring rooms can hear every word. 2. Weak shower 3. Stained Ausgusstöpsel was also not cleaned if one it on the washstand 4. A few land for storage space for clothes 5. Very bad tv program. No sport tv 6. Loungers by the pool with bird excrement. Were never cleaned 7. Table with leftovers by the pool was not cleaned. 8. In the restaurant only 3-4 dishes. 9. Up to an hour ... wait on the food. 10. The food was rarely warm 11. Very small salad offer at the buffet 12. The dishes, the cakes and the bread by the lunch were on the evening still always there. Now with insects in the Dressing 13. Artificial flowers on the table 14 the 'dress code' by some Canadians and they came evenings in trunks. 15. Check in took an hour 16 as our suitcase not in the room came, we have gotten. 17. Of the deposited Telefonkaution back to get, we had to 25 minutes wait! 18. The staff the front desk is absolutely incompetent. Questions are not under-utilised or beantwortrt. Good is the friendly and attentive staff in the restaurant and the bar. Good is of high quality room amenities. Good are also the four different Lieenflüchen from the pool to the sea. Since the beach here very varied is it here nice. I would a normal room in the Grand Palladium Vallarta hotel book here the complex is very nice. If necessary you can my travelogue on my private website www. Shellsundreisen. De reading Bewertung lesen
  • Service
    2.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Kompetenz (Umgang mit Reklamationen)
    2.0
  • Hotel
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    5.5
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Lage und Umgebung
    4.3
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
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Information about Hotel Grand Palladium Vallarta Resort & Spa

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Lying amidst fabulous gardens, this comfortable beachside hotel is situated at the northern end of Banderas Beach. Puerto Vallarta is approximately 12 km and Gustavo Diaz Ordaz airport some 8 km from the hotel.
  • Opened in the year 2000 and later renovated in 2005, this hotel comprises a main building as well as 2 annexe blocks with a total of 355 rooms of which 20 are suites. Amongst the facilities count a 24-hour reception desk, a safe and a currency exchange bureau in addition to a café, shops, a hairdresser's salon, a bar, a nightclub, a theatre hall, a games room, 4 air-conditioned restaurants with non-smoking areas, a conference room and a public Internet terminal. Those arriving by car may make use of the car park and garage facilities and room, laundry and medical services round off the offerings. Children may let off steam in the hotel car park or participate in the kids' club activities (4 to 12 years of age).
  • The comfortable rooms each come with an en suite bathroom with a shower, a hairdryer, a direct dial telephone, satellite/ cable TV, Internet access, a minibar/ fridge, a double or king-sized bed, air conditioning, a hire safe and a terrace.
  • In the sprawling outdoor complex are 3 swimming pools with children's pools, a poolside snack bar and sun loungers and parasols that have been laid out ready for use. Further leisure options include a Jacuzzi, sauna, steam baths and a massage service and sports enthusiasts may play tennis, or beach volleyball as well as make use of the in-house gym. A regular entertainment programme provides some variation for guests both young and old. The nearest golf course is 45 minutes drive away.
  • Guests may select their breakfast from an ample buffet; it is possible to book an all-inclusive stay.
  • Diners Club, MasterCard and VISA are all accepted as methods of payment.
  • Wheelchairs are available for use.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Newspaper