# 1 of 33 hotels in Nuevo Vallarta

Hotel Grand Palladium Vallarta Resort & Spa(5 stars)

C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734 Punta Mita Nayarit View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.5
  • Service
    5.5
  • Location
    5.2
  • Gastronomy
    5.6
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    17
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Gerry Dusessoy
Antonio at the beach bar is a super nice guy
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
Antonio is always smiling at the beach bar he had to put up with some ignorant people but always kept his smile and I would say the overall best person serving at that facility. Meals were so so but passable. The bars kept running out of so called branded booze and they needed extra help at busy times but nobody is in a rush there. Again tip Antonio if you get to this place as he is awesome. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Danielle
What a great time at the Palladium Vallarta
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We had great cleaning staff. Our room was pretty noisy though. We had kids next door and could hear everything. read hotel review
  • Room
    5.0

    Amazing views. We enjoyed a cleanly room every day. The beds were very comfortable.

  • Hotel
    5.0

    We had great cleaning staff. Our room was pretty noisy though. We had kids next door and could hear everything.

  • Sport & Leisure
    6.0

    Amazing! The stuff available on the beach was wonderful. And POP was amazing every night. The night entertainment we've experienced. Would love to see a hot tub at your resort.

  • Location
    6.0

    So beautiful ! We enjoyed the beach a lot. Saw whales every day we stayed there. Not something you see every day,.. so great!

  • Service
    6.0

    Ola, My name is Danielle. Myself and my husband stayed with you last week. We wanted to have a nice trip away together. We were expecting our trip to be wonderful.. but what we got was even more so... it was INCREDIBLE!! The high light for us was the staff! We met some amazing people that work for your resort. Tania- She was so friendly! The first person we met at the hotel. She was so sweet that she even gave me some of her sparkly lip stick she wore for the amazing shows they put on. I loved it. She has such a wonderful way about her... Amazing! Verry- We had the chance to get to know her. She was so sweet. She did such a great job of involving everyone in the games. We can honestly say she is a friend now. Also very good with english. Antonio - He was so funny and wonderful to be around. Made us laugh and cared about our experience. Poncho- He was the sweetest guy. He always made sure we were happy and having a great time. Abraham - HE was great every time we got our towels. He was so friendly. Martin - He was great at engaging everyone as well. Made sure the games were running smoothly. As you can tell.. we met a lot of great staff. We LOVED our stay with you and will for sure be back thanks to POP! Thanks so much for a great holiday. Danielle and Drew

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Ed
This resort is very relaxing. Just love it.
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
My wife and I have been at this resort 4 times and we find it very relaxing. But if you are wanting to go into P.V. by bus it is about 2 hrs by cab about 45 minutes but also costs about 50.dollars. enjoy read hotel review
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Debbie
First Time Travellers - Awesome Experience
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
This was out first time going on a Winter Vacation. From the moment we arrived until we left service was excellent. We were on the Royal Suites side of the resort (Adults only). Room was very nice and large. The restaurant staff and food were spectacular. I have a food allergy and the staff ensured that every meal was what I could eat. The bar staff around the pool were fantastic. We never had to wait for drinks. There were time when we had another drink before we even finished our current ones. Would recommend this resort. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Brianna
Amazing experience- would definitely go back!
  • Recommended hotel
  • Families
  • Other stay
  • October 2014
This was our first time to Mexico, and it was an awesome experience. The Grand Palladium definitely added to the great experience, I t made it just that much better. Very family friendly with a family pool basically in the middle of the resort, only steps away from the beach and the snack bar. Every night certain restaurants are open as well as the buffet. There was great variety and awesome service, especially in the buffet (ask for Alberto). The staff is the main reason I would return. They were so friendly and helpful, they were definitely a highlight of ... the trip. As well, they were great with the kids, always inviting us to activities going on. Just overall, amazing. read hotel review
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
    Family friendliness
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Maria del Refugio
A nice place for the family
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
is a very nice place to spend a good and relaxing vacations, the resort is under construction but is ok, the noise and the work are very quiet you dont know it if you dont see it, the only think is that we travel with a person in a willchair and is very dificult to move it and go to diferent areas but the people of the resort help us a lot specially the guys from the pool and activities read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
    Family friendliness
    5.0
Close
Tamara maxim
Awesomesauce!
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
This resort is one of the best places i have taken a vacation, anywhere in the world. I love all of the entertainment and animation staff. They all work very hard to make sure we have had an excellent time. I cant wait to come back here again...and teach yoga! read hotel review
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Steve
A memorable holiday, we will return!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
My daughter was married on the beach at the resort, a memorable and beautiful day! Very private and quite in the adults only suites area of the resort! Outstanding overall even though we travelled from Australia it was very much worthwhile! read hotel review
  • Gastronomy
    6.0

    Variety and quality was outstanding.

  • Service
    6.0

    We cannot speak highly enough of the level of service in all areas including housekeeping, butler service, bar and restaurants. One feature was the the butlers actually walked the whole area of the resort enquiring with guests whether everything was ok and could they do anything for each guest!

  • Room
    6.0

    Very roomy and had all the services and quality bedding.

  • Location
    6.0

    Perfect location away from the hustle and bustle but close enough to experience the local culture with a short cab ride.

  • Sport & Leisure
    6.0

    Availability of sport equipment was made very easy and the pools were outstanding, very clean and well maintained. May I suggest that the pools somehow should be a little cooler!

  • Hotel
    6.0

    My daughter was married on the beach at the resort, a memorable and beautiful day! Very private and quite in the adults only suites area of the resort! Outstanding overall even though we travelled from Australia it was very much worthwhile!

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Cassandra
Fabulous experience
  • Recommended hotel
  • Couples
  • Business trip
  • November 2013
The staff were very good! They all took the time to ensure that you were well taken care of. Alberto in the main dining room really went out of his way to look after us! I would look for his section! Thank you for our experience. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    4.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    4.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
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Lori
Great resort and beach
  • Recommended hotel
  • Families
  • Beach holiday
  • February 2013
This resort is a little far from other resorts but a cab ride or bus will get you where you need to go. It was great for us because we enjoyed being away from the crowds. I would not consider it a place for young individuals to go to party but for others it is an excellent location. I would go again. The beach was beautiful, the pool which i didn't spend much time was clean yet small. The staff was very friendly and the evening music and shows were great. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    6.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Hotel Grand Palladium Vallarta Resort & Spa

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Newspaper