# 1 of 33 hotels in Nuevo Vallarta

Hotel Grand Palladium Vallarta Resort & Spa(5 stars)

C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734 Punta Mita Nayarit View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.5
  • Location
    5.2
  • Gastronomy
    5.8
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    21
  • very good
    4
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Cydney
Beautiful!
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
Great food, various options! Plenty of choices for all likes (ie Mexican night, Italian night, etc). Great entertainment for all ages. Friendly staff, very helpful. Clean resort, well maintained read hotel review
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close

Excelent hotel in Punta de Mita
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
There are a couple of excellent bartenders at the secret bar their names are Matias and Victor they will make you feel like family . excellent facilities, great variety of drinks and attentive staff read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Stefan
Very relaxing holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
Clean and nice hotel. Beautiful garden, like a jungle. Very good performance by the room maids. Excellent food and great variety at the buffets. Outstanding service in the restaurants, especially by Armando Gutierrez, "Don" Pedro and Merly, the girl with the brightest smile, making delicious omelettes. Also excellent performance by barkeeper Matias V. at the Relax Bar. We went mostly to the "adult pool". Everyone reserved the pool chairs by putting down towels in the morning, so we had to do that as well. A bit annoying. Very attentive pool waiters. The music was at times a bit strange and ... often too loud What was a ittle bit weird: the lobby shop closed for more than a week for renovation, without prior notice!!! Even though we were there without kids, the entertainment for the little ones was great! Two thumbs up, we would recommend the resort for a relaxing holiday. We will be back! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    4.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ernest
Fabulous Mexican vacation!
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
We arrived for a week of relaxation on March 1st/2015. This resort offers a family pool with a water park for the kiddies it also has 2 adult pools. A small zoo adds to the tropical nature here. The bar at the adult pool we frequented has great staff, Elias, Carlos and Vincent gave us fabulous service! We also had good food and service in the main buffet restaurant, Alberto Alvarez was our waiter most days and alway,s started our day with his friendly efficient manner. Merrily was the grill cook preparing omelet,s etc she was always cheerful ... and helpful in preparing guests their breakfast {she has to be the fastest omelet cook in all of Mexico}. We also had fabulous service in the Hemingway bar our waiter most evenings was Giovani. Miquilena our chambermaid kept the room in top shape. We wish were back already. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
Close
Don
Fun Trip, Good Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We had a great time and Alberto and Nally went really up and above the call of duty! They made our trip memorable and really made the hotel worth staying at. Plus the people who took care of the rooms were fantastic! read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Gerry Dusessoy
Antonio at the beach bar is a super nice guy
  • Recommended hotel
  • Friends
  • Beach holiday
  • February 2015
Antonio is always smiling at the beach bar he had to put up with some ignorant people but always kept his smile and I would say the overall best person serving at that facility. Meals were so so but passable. The bars kept running out of so called branded booze and they needed extra help at busy times but nobody is in a rush there. Again tip Antonio if you get to this place as he is awesome. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Danielle
What a great time at the Palladium Vallarta
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We had great cleaning staff. Our room was pretty noisy though. We had kids next door and could hear everything. read hotel review
  • Room
    5.0

    Amazing views. We enjoyed a cleanly room every day. The beds were very comfortable.

  • Hotel
    5.0

    We had great cleaning staff. Our room was pretty noisy though. We had kids next door and could hear everything.

  • Sport & Leisure
    6.0

    Amazing! The stuff available on the beach was wonderful. And POP was amazing every night. The night entertainment we've experienced. Would love to see a hot tub at your resort.

  • Location
    6.0

    So beautiful ! We enjoyed the beach a lot. Saw whales every day we stayed there. Not something you see every day,.. so great!

  • Service
    6.0

    Ola, My name is Danielle. Myself and my husband stayed with you last week. We wanted to have a nice trip away together. We were expecting our trip to be wonderful.. but what we got was even more so... it was INCREDIBLE!! The high light for us was the staff! We met some amazing people that work for your resort. Tania- She was so friendly! The first person we met at the hotel. She was so sweet that she even gave me some of her sparkly lip stick she wore for the amazing shows they put on. I loved it. She has such a wonderful way about her... Amazing! Verry- We had the chance to get to know her. She was so sweet. She did such a great job of involving everyone in the games. We can honestly say she is a friend now. Also very good with english. Antonio - He was so funny and wonderful to be around. Made us laugh and cared about our experience. Poncho- He was the sweetest guy. He always made sure we were happy and having a great time. Abraham - HE was great every time we got our towels. He was so friendly. Martin - He was great at engaging everyone as well. Made sure the games were running smoothly. As you can tell.. we met a lot of great staff. We LOVED our stay with you and will for sure be back thanks to POP! Thanks so much for a great holiday. Danielle and Drew

Close
Ed
This resort is very relaxing. Just love it.
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
My wife and I have been at this resort 4 times and we find it very relaxing. But if you are wanting to go into P.V. by bus it is about 2 hrs by cab about 45 minutes but also costs about 50.dollars. enjoy read hotel review
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Debbie
First Time Travellers - Awesome Experience
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2014
This was out first time going on a Winter Vacation. From the moment we arrived until we left service was excellent. We were on the Royal Suites side of the resort (Adults only). Room was very nice and large. The restaurant staff and food were spectacular. I have a food allergy and the staff ensured that every meal was what I could eat. The bar staff around the pool were fantastic. We never had to wait for drinks. There were time when we had another drink before we even finished our current ones. Would recommend this resort. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Brianna
Amazing experience- would definitely go back!
  • Recommended hotel
  • Families
  • Other stay
  • October 2014
This was our first time to Mexico, and it was an awesome experience. The Grand Palladium definitely added to the great experience, I t made it just that much better. Very family friendly with a family pool basically in the middle of the resort, only steps away from the beach and the snack bar. Every night certain restaurants are open as well as the buffet. There was great variety and awesome service, especially in the buffet (ask for Alberto). The staff is the main reason I would return. They were so friendly and helpful, they were definitely a highlight of ... the trip. As well, they were great with the kids, always inviting us to activities going on. Just overall, amazing. read hotel review
  • Hotel
    4.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
    Family friendliness
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Grand Palladium Vallarta Resort & Spa

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Writing bureau
  • Cable TV
  • Air conditioning
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • Newspaper