# 3 of 69 hotels in Georgioupolis

Hotel Pilot Beach(5 stars)

Crete Chania 73007 Georgioupolis View on map
Average rating
Recommended
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At a glance

  • Great hotel (2)
    "Great hotel" found in 2 reviews
    • " Great hotel , very recommendable! " 
      5.838095238095238
      September 2012
    • " We were very satisfied , great fine cuisine, very friendly staff. The location of the room respectively bungalows in ... " 
      5.838095238095238
      September 2012
  • The good food (1)
    "The good food" found in 1 review
    • " We have our week pilot beach hotel very much enjoyed. The furnishing and cleanliness of the hotel, the proximity to the beautiful beach and the good food to the successful holiday contributed. We will definitely come back again. " 
      5.778571428571429
      September 2012
  • Smaller room (1)
    "Smaller room" found in 1 review
    • " Our booked room was not available; we had to a much smaller room move. At the front desk the guest was often a necessary evil! The toilet' s in the public area ... " 
      3.792857142857143
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.3
  • Service
    5.6
  • Location
    5.0
  • Gastronomy
    5.4
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    338
  • very good
    49
  • acceptable
    11
  • poor
    1
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.828571428571428

Too narrow for 3 children . Evening entertainment was a bit boring, the soft drinks are too expensive. But overall very nice and for children a paradise, since the child services on the children is received, - all day, until late in the evening, including table at lunch (for free!). Super friendly staff, which also at the end of the season still gladly works. , …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

the first impression when entering the chic and generous designed reception range was: wow what a hotel! this wow factor had on entering our room but soon disappeared. We had rather a ' oh my God feeling! our room ( ground floor ) was dark and small and had charm a waiter-Lofts, because a room with gardenand pool view! The beds was old with two individual feather beds and a musty brown blanket, the body through a bed sheet separated! Who likes it! the bat …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Great hotel, very recommendable! "  read hotel review
        5.838095238095237
        September 2012
      • " We were very satisfied, great fine cuisine, very friendly staff. The location of the room respectively bungalows in ... "  read hotel review
        5.838095238095237
        September 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " We were very satisfied, great fine cuisine, very friendly staff. The location of the room respectively bungalows in the whole complex very well distributed. No ... "  read hotel review
        5.838095238095237
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " We have our week pilot beach hotel very much enjoyed. The furnishing and cleanliness of the hotel, the proximity to the beautiful beach and the good food to the successful holiday contributed. We will definitely come back again. "  read hotel review
        5.778571428571428
        September 2012
    • Atmosphere (1)
      Comments related to "Food" found in 1 review
      • " We were very satisfied, great fine cuisine, very friendly staff. The location of the room respectively bungalows in the whole complex very ... "  read hotel review
        5.838095238095237
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Our booked room was not available; we had to a much smaller room move. At the front desk the guest was often a necessary evil! The toilet' s in the public area ... "  read hotel review
        3.792857142857143
        September 2012
Arve
A perfect holiday in a wonderful resort
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The hotel was relaxing and the food was briliant. I have a daughter with a food allergy and she can not eat gluten. It was easy to ask for, and every dinner at the bufet the chef was showing her what she could eat. It was a short way the the beach and the sunbeds were free of charge and it was enough to all of the guests no mather what time we got there. The staff at the hotel were very helpful. We have been there three times now and are very happy with it. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Viktoria
Hotel Pilot Beach
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
We have been in the hotel for about 15 years and we will chose the house again in the next year. For us all is perfect! To mention is, that the staff rarely doesn't change, and this fact is speaking for Pilot Beach Resort. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Pauline
One of the two best hotels we have ever stayed in.
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
It's impossible to find fault with this wonderful multi-cultural, multi-age group hotel. A choice of between 3 and six restaurants (more open in high season), with a vast selection of food choices. Lovely gardens and good sized, spotlessly clean rooms. We had a superior pool view bungalow with all the extras one would expect from a 5 star hotel. This was our second visit and will certainly not be our last. When you are leaving you are presented with a half-litre cannister of their own wonderful Olive Oil, so be sure to check out before locking your cases! Treat yourselves ... - you will not regret it! read hotel review
  • Gastronomy
    6.0

    Three excellent restaurants - more in high season. Large variety of foods including, thankfully, some traditional Greek choices, not always available in large hotels.

  • Hotel
    6.0

    It's impossible to find fault with this wonderful multi-cultural, multi-age group hotel. A choice of between 3 and six restaurants (more open in high season), with a vast selection of food choices. Lovely gardens and good sized, spotlessly clean rooms. We had a superior pool view bungalow with all the extras one would expect from a 5 star hotel. This was our second visit and will certainly not be our last. When you are leaving you are presented with a half-litre cannister of their own wonderful Olive Oil, so be sure to check out before locking your cases! Treat yourselves - you will not regret it!

  • Service
    6.0

    Service in this hotel is second to none. All of the extremely friendly staff seem to be multi-lingual and nothing is too much trouble. We had a couple of very minor problems which were dealt with and put right immediately. The Guest Relations Manager dealt with sorting our boarding passes and airport transfers.

  • Room
    5.0

    Good sized room with tea and coffee making facilities, fridge, safe, telephone, air-conditioning, large flat screen TV. Spotlessly clean with fresh linen and towels, each day. Robes and slippers. Aminibar can be requested.

  • Location
    6.0

    Wonderful location with a Blue Flag beach and a fabulous mountain backdrop. About one mile from the town of Georgiopolis which can be reached by a walk along the beautiful beach or a quiet supply road off the main highway.

  • Sport & Leisure
    6.0

    We didn't take advantage of the many leisure activities due to some minor disabilities but thoroughly enjoyed the evening entertainment for the children which is held between 8.00 and 9.00pm. The many swimming pools are lovely with plenty of sunbeds and towels available.

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Siobhan
A little piece of heaven
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2014
All i can say is this hotel is a must !!!....... it was fantastic i would say it was like a little piece of heaven... we went 22nd April just as the season starts... temperature was good in the twenty's and its not to busy ! well for the first few days i think the hotel was full by day four... all the rooms had a beautiful view ... three pools to chill around, and the beach was 2 minutes away..... and all the management and staff were brilliant !!! 10/10 we will be going back! Siobhan jeff mo & swiffy read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Graham
A Wonderful Week in Crete Pilot Beach Resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
This was a brilliant holiday, with hotel facilities that enhanced the week. Staff were very friendly and helpful, rooms were spotless and the food was superb. The hotel is very close to the beach (no more than two minutes walk) and all facilities were provided. The hotel has very easy access to public transport with regular buses to all major towns. All excursions can be arranged through the hotel. The grounds are well maintained and all outdoor pools are spotless. We are looking forward to returning again next year. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Pilot Beach

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Outdoor
  • Horse riding

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • Rehabilitation centre
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids clubs (10-13 years)
  • English
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service