# 5 of 76 hotels in Georgioupolis

Hotel Pilot Beach(5 stars)

Crete Chania 73007 Georgioupolis View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.2
  • Service
    5.6
  • Location
    5.0
  • Gastronomy
    5.4
  • Sport & Leisure
    5.6

Rating breakdown

  • excellent
    316
  • very good
    55
  • acceptable
    9
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.828571428571428

Too narrow for 3 children . Evening entertainment was a bit boring, the soft drinks are too expensive. But overall very nice and for children a paradise, since the child services on the children is received, - all day, until late in the evening, including table at lunch (for free!). Super friendly staff, which also at the end of the season still gladly works. , …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

the first impression when entering the chic and generous designed reception range was: wow what a hotel! this wow factor had on entering our room but soon disappeared. We had rather a ' oh my God feeling! our room ( ground floor ) was dark and small and had charm a waiter-Lofts, because a room with gardenand pool view! The beds was old with two individual feather beds and a musty brown blanket, the body through a bed sheet separated! Who likes it! the bat …  read hotel review

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Elaine
A place to come again
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • October 2014
Only one negative point was on arrival - the receptionist was not informative enough,but the Bellboy made up for it. Other than that the hotel and it's staff were excellent. read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Arve
A perfect holiday in a wonderful resort
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
The hotel was relaxing and the food was briliant. I have a daughter with a food allergy and she can not eat gluten. It was easy to ask for, and every dinner at the bufet the chef was showing her what she could eat. It was a short way the the beach and the sunbeds were free of charge and it was enough to all of the guests no mather what time we got there. The staff at the hotel were very helpful. We have been there three times now and are very happy with it. read hotel review
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Viktoria
Hotel Pilot Beach
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
We have been in the hotel for about 15 years and we will chose the house again in the next year. For us all is perfect! To mention is, that the staff rarely doesn't change, and this fact is speaking for Pilot Beach Resort. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Pauline
One of the two best hotels we have ever stayed in.
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
It's impossible to find fault with this wonderful multi-cultural, multi-age group hotel. A choice of between 3 and six restaurants (more open in high season), with a vast selection of food choices. Lovely gardens and good sized, spotlessly clean rooms. We had a superior pool view bungalow with all the extras one would expect from a 5 star hotel. This was our second visit and will certainly not be our last. When you are leaving you are presented with a half-litre cannister of their own wonderful Olive Oil, so be sure to check out before locking your cases! Treat yourselves ... - you will not regret it! read hotel review
  • Gastronomy
    6.0

    Three excellent restaurants - more in high season. Large variety of foods including, thankfully, some traditional Greek choices, not always available in large hotels.

  • Hotel
    6.0

    It's impossible to find fault with this wonderful multi-cultural, multi-age group hotel. A choice of between 3 and six restaurants (more open in high season), with a vast selection of food choices. Lovely gardens and good sized, spotlessly clean rooms. We had a superior pool view bungalow with all the extras one would expect from a 5 star hotel. This was our second visit and will certainly not be our last. When you are leaving you are presented with a half-litre cannister of their own wonderful Olive Oil, so be sure to check out before locking your cases! Treat yourselves - you will not regret it!

  • Service
    6.0

    Service in this hotel is second to none. All of the extremely friendly staff seem to be multi-lingual and nothing is too much trouble. We had a couple of very minor problems which were dealt with and put right immediately. The Guest Relations Manager dealt with sorting our boarding passes and airport transfers.

  • Room
    5.0

    Good sized room with tea and coffee making facilities, fridge, safe, telephone, air-conditioning, large flat screen TV. Spotlessly clean with fresh linen and towels, each day. Robes and slippers. Aminibar can be requested.

  • Location
    6.0

    Wonderful location with a Blue Flag beach and a fabulous mountain backdrop. About one mile from the town of Georgiopolis which can be reached by a walk along the beautiful beach or a quiet supply road off the main highway.

  • Sport & Leisure
    6.0

    We didn't take advantage of the many leisure activities due to some minor disabilities but thoroughly enjoyed the evening entertainment for the children which is held between 8.00 and 9.00pm. The many swimming pools are lovely with plenty of sunbeds and towels available.

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Siobhan
A little piece of heaven
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2014
All i can say is this hotel is a must !!!....... it was fantastic i would say it was like a little piece of heaven... we went 22nd April just as the season starts... temperature was good in the twenty's and its not to busy ! well for the first few days i think the hotel was full by day four... all the rooms had a beautiful view ... three pools to chill around, and the beach was 2 minutes away..... and all the management and staff were brilliant !!! 10/10 we will be going back! Siobhan jeff mo & swiffy read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Graham
A Wonderful Week in Crete Pilot Beach Resort
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
This was a brilliant holiday, with hotel facilities that enhanced the week. Staff were very friendly and helpful, rooms were spotless and the food was superb. The hotel is very close to the beach (no more than two minutes walk) and all facilities were provided. The hotel has very easy access to public transport with regular buses to all major towns. All excursions can be arranged through the hotel. The grounds are well maintained and all outdoor pools are spotless. We are looking forward to returning again next year. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Horst
Herbstsonne on Crete.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2013
The hotel is a very large hotel complex with a main building and several other buildings on a wide area spread out. Right through the area, the busy main road from east to west. We found the street very often disturbing. We were there in the autumn holidays there, with us nearly only german guests, lots of families with kids. Wlan was in the room, we had booked half-board. There are rooms in the upper area and also right on the beach. read hotel review
  • Service
    5.0

    Very friendly staff in the hotel. Both at the reception and in the restaurant one is very friendly served. Many of the staff speak english, some also german. Room was always cleaned well and tidy.

  • Hotel
    5.0

    The hotel is a very large hotel complex with a main building and several other buildings on a wide area spread out. Right through the area, the busy main road from east to west. We found the street very often disturbing. We were there in the autumn holidays there, with us nearly only german guests, lots of families with kids. Wlan was in the room, we had booked half-board. There are rooms in the upper area and also right on the beach.

  • Location
    4.0

    From the airport Heraklion needs one with the bus two hour up to the hotel. Without a rental car one can only little. With the public bus is probably in the neighbouring cities, but otherwise, the rental car already better. To foot in the proximity gives it nothing special. From the main building, is a five-minute walk to the beach. This could be reached through an underpass under the main street.

  • Room
    3.0

    We had booked a suite. There were better two rooms next to each other have been. The room was with a double bed, the other room with couch, armchair and table and a small kitchen. We wanted because of our friend who travelled with us son two rooms right next to each other. Under a suite, you have something else before. Doors were neugestrichen, the color hardened but not from. The türgummis remained so sticky. In the bathroom smelled from the floor drain strongly after waste water. Even the fill with water, nothing. We found the trash on it, so was the smell problem solved. The bed was under the mattress cover a inkontinenzplane inserted. This plastic covering makes a temperature equalization at night with sleep not easy. With the windows open you can hear at night clearly the traffic noise in the room 4122. Size of the room with balcony was through the two rooms were very pleasant. Chair was the purchase was very fatty.

  • Sport & Leisure
    5.0

    Beach is very nice. Beach chairs and umbrellas are excellent, everything was really well maintained. On the beach you can relax. Pools are sufficiently in the plant present, water was in october already quite cold. At lunch there were always sport.

  • Gastronomy
    3.0

    There are several possibilities to eat in the complex. There are in the rooms already masses of guests together. We found it overall too crowded. Quantity and selection was amazing, the quality was not especially. Meat dishes were always not more warm, side dishes then partly zerkocht. In the parliament, there was mostly the same side dishes.

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Sascha
Lots of holiday with high recreational value - for all
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
Too narrow for 3 children . Evening entertainment was a bit boring, the soft drinks are too expensive. But overall very nice and for children a paradise, since the child services on the children is received, - all day, until late in the evening, including table at lunch (for free!). Super friendly staff, which also at the end of the season still gladly works. , read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Gudrun
Again any time!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We always enjoy spending our vacations at this hotel! We were there for the first time in 1997 and it attracts us there again and again. A vacation at the Pilot Beach is pure relaxation! read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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Ute
An upper-class hotel - super vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
The vacation at the Pilot Beach Resort was super. For us as adults, as well as all the options for children. My granddaughter could run about safely and I didn't have to worry. The room cleaning was great. Our wishes were always considered, whether it was about the clothes racks, a gecko that strayed into my granddaughter's room, or special requests at the bar. Everything was to our fullest satisfaction. The rooms could do with being refreshed a bit, like having pictures on the walls. Otherwise, i can only say that this vacation was one of the best in the ... past few years. Hotel, service, room. all just super. Thanks a lot to the entire team at the Pilot Beach Resort. We will gladly come back read hotel review
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about Hotel Pilot Beach

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Number of conference and banquet facilities: 5
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • English
  • Eurocard/Mastercard
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service