# 14 of 65 hotels in Kardamena

Mitsis Family Village Beach Hotel(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    5.1
  • Service
    5.0
  • Location
    4.3
  • Gastronomy
    4.8
  • Sport & Leisure
    4.5

Rating breakdown

  • excellent
    35
  • very good
    23
  • acceptable
    8
  • poor
    1
  • terrible
    4
Read all hotel reviews
Nicola cowdell-murray
Lovely but very hilly
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The hotel is situated hillside, with very lovely view. The grounds, hotel rooms and restaurant were kept very clean. We stayed all inclusive and stayed as a family with 2 adults and children ages 11 months, 14 years and 15 years in one of the upper rooms (882) with the swim up pool. To be honest as this is sold as a family resort i think that the hills really are awful especially if you have a little one in a push chair or like me are disabled. read hotel review
  • Sport & Leisure
    5.0

    There was a main pool and several private swim up pools, as well as a pool with water slides. Each of these were salt water and quite cold which wasnt very nice for our baby but my older children and ourselves loved them. There was a small fresh water pool for little ones next to the main pool. There was free wifi in the lobby which at busy times was pretty much unaccessable, but if you went early or dinner time you could use.

  • Gastronomy
    3.0

    The food was limited and seemed to run out quite often if something was popular. My husband and eldest daughter lived on soup and chips via our stay as they wasnt keen on much of the food on offer. Myself and my son seemed to find most of the food quite nice although there wasnt very much variety. The selection of deserts on offer were excellent. The dining area was run well with the waitresses and waiters taking you to tables which were empty and bringing over a high chair for our little one. There was also a bar near the restaurant which got quite busy but the bar tender worked hard and was always cheery.

  • Room
    6.0

    Really clean, we had two single beds pushed together to make a good size double bed and a cot in the main bedroom then to a room at the rear there was two settees which doubled up as single beds. There was a little balcony with 2 chairs and a table and the steps to enter the pool. There was a fridge in the room and we asked for a kettle to be brought so we could make our baby's bottles up. I was a little concerned with the kettle as it had lots of limescale so didnt end up using it. There was plenty of storage in the room and a hairdryer in the bedroom.

  • Service
    6.0

    All the staff were pleasant and made special effort to be friendly to our 11 month old. The rooms were cleaned to an excellent standard and the free wifi in the lobby was great.

  • Location
    6.0

    The beach is about 5 mins away although it is down very steep hills. There is a free shuttle bus which takes you down to the beach and back it is about every 30 mins. There is an on site shop, which is very expensive!!! It would be cheaper to get a taxi into Kardemena town centre and use the supermarkets there. You can book excursions from the town centre of via the holiday reps. We chose to do a 3 island boat trip which was wonderful.

  • Hotel
    5.0

    The hotel is situated hillside, with very lovely view. The grounds, hotel rooms and restaurant were kept very clean. We stayed all inclusive and stayed as a family with 2 adults and children ages 11 months, 14 years and 15 years in one of the upper rooms (882) with the swim up pool. To be honest as this is sold as a family resort i think that the hills really are awful especially if you have a little one in a push chair or like me are disabled.

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Martin
Beautiful beach holiday with optical defects
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
This hotel is part of a complex consisting of 4 hotels. The 'Family Village' has 4 star, the other hotels in the complex have at least 5. the hotel has about 250 rooms, of which probably about half were full. The public consisted of a mixture of east europeans, english and german. Gleichsprachige guests you had the whole time in each age group found. Wlan was in the lobby and in the pool area available, also most of the time flawlessly and was free. The all-inclusive service included breakfast/lunch/dinner in bufettform. From 10:00 until 00:00 there was local ... drinks. At the beach you could the latter also at the bar. The furniture the lobby and bar, as well as of the restaurants could be better, since dated and quite worn. This has the cosy atmosphere is however no abort. read hotel review
  • Service
    6.0

    Spotless. Always friendly and attentive staff. English knowledge was necessary, since no german-language staff available. Room cleaning, as well as towels every day very thoroughly. Reception each time equally courteous available. Top. Beach towels for a deposit.

  • Sport & Leisure
    4.0

    Limited entertainment consisting of beach volleyball, water aerobics and Bocce. Could have been a little more and inspired can be. In the evening in the hotel no animation, but in the neighboring hotel. Enough beach chairs, these in good condition and umbrellas available. Shower was next to the bar. Sand/pebble beach was mostly from gravel, this were not a nuisance. Crystal-clear, clean water. Plenty of swimming pools are in the complete hotel area, there are everywhere couches and screens is required. All pools are salzwasserschwimmbaden.

  • Gastronomy
    6.0

    A main restaurant. There was breakfast/lunch/dinner served in buffetform. Breakfast was international, not particularly. Lunch and dinner with large salad selection. Of course tzatziki, different pastes, and so on. Prepared dishes in buffet form, as you from other hotels knows. Evening came every day freshly prepared Gyros, grilled meat/vegetables, freshly prepared pasta and freshly made pizza in addition. Something that was missing, was fresh fish. A bit monotonous, but i personally have seldom eaten so well. Therefore top. Cleanliness and service in the restaurant was wonderful. The old furniture was already mentioned above. Cosy, although partly a bit too loud atmosphere.

  • Location
    5.0

    The transfer from the airport took about 20 minutes. The hotel has a more or less direct beach location. The 'Family Village' is located on a hill and you had to go uphill to the beach to climb, has therefore naherzu all rooms a nice view of the ocean. After some meters walk leads however without problems at the beach. A shuttle service runs as well. For people, those badly to foot is, could the course but a small problem. There were in the complex several small souvenir stores and supermarkets, the until into the night were open. Also in the area there was a disco, during the day as sports bar herhielt. From there, you could all sporting events in the television of them. After Kos (city) runs directly from the hotel several times daily a shuttle bus, about 3 Euro for the simple travel per person. The same goes for the shuttle after kardamena, about 2 Euro for the simple travel per person. From the hotel one arrives on an asphalt street within an hour's walking also there. From there on you can all excursions cheaper price, as it offered in the hotel. From Kos from there are regular buses to the various parts of the island.

  • Hotel
    5.0

    This hotel is part of a complex consisting of 4 hotels. The 'Family Village' has 4 star, the other hotels in the complex have at least 5. the hotel has about 250 rooms, of which probably about half were full. The public consisted of a mixture of east europeans, english and german. Gleichsprachige guests you had the whole time in each age group found. Wlan was in the lobby and in the pool area available, also most of the time flawlessly and was free. The all-inclusive service included breakfast/lunch/dinner in bufettform. From 10:00 until 00:00 there was local drinks. At the beach you could the latter also at the bar. The furniture the lobby and bar, as well as of the restaurants could be better, since dated and quite worn. This has the cosy atmosphere is however no abort.

  • Room
    5.0

    Room and bathroom spacious and clean. Only small tv with one german channel (ZDF). Safe against fee.

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Robert
Worst holiday ever
  • Hotel not recommended
  • Couples
  • Beach holiday
  • September 2013
Food terrible liver every second day with burgers main mealFruit poor no choice melon or banana. Sweets the same every night different toppings. No comfy chairs to relax in after meals no entertainment. Every thing was up hillswe were sold holiday as on the beach by sunmasters we could see beach 650meters down cliffsunmasters completely sold us the worst holiday we have ever been onone good thing we will never have a worse one The bar was in corridor between reception and dining room three bottles on a shelf and what can only be called a ... sideboard read hotel review
  • Gastronomy
    1.0

    Terrible food so repetitive after 4days we could tell what was on menu

  • Hotel
    1.0

    Food terrible liver every second day with burgers main meal .Fruit poor no choice melon or banana. Sweets the same every night different toppings. No comfy chairs to relax in after meals no entertainment. Every thing was up hills .we were sold holiday as on the beach by sunmasters we could see beach 650meters down cliff .sunmasters completely sold us the worst holiday we have ever been on .one good thing we will never have a worse one . The bar was in corridor between reception and dining room three bottles on a shelf and what can only be called a sideboard

  • Location
    1.0

    Up side of mountain .no free bus into town .no shopping facilities except snacks and cigs.

  • Room
    2.0

    Dirt and rubbish blew under door used towels to stop

  • Service
    5.0

    Staff excellent just nothing to work with

  • Sport & Leisure
    1.0

    None at poolside or hotel could not use other hotels unless you payed extra

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Kevin
Small Hotel am Berg with good service and kitchen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel is a small intimate area and is located on the mountain. That meant, that the paths in the area very hilly and steep are. The premises, such as a restaurant, bar and lobby were all always well-kept and looked good. With the rooms it seems renovated and non-renovated room. Wlan was in the small lobby included, partially on the patio as well to receive. The guest structure was from age and nationalities very mixed, in the hotel were both older people, but also families with children there. I would recommend a ratio of 50% eastern europeans, 25% english ... and 15% germans, and 10% dutch/italian /. Estimate. read hotel review
  • Service
    6.0

    The friendliness and attentiveness of the service we were impressed. Even if it was in the restaurant once hectic was asked the waiter, if we still beverages and cleared efficient the plates. Also at the bar, the service was great, we needed after a few days already only door enters and the bartender made our drinks. Particularly worth a mention are the waiters Angelo, dimitris, as well as the bartender juliano and tas. The most used language was english, i think, however, that many of the most important words in german understand. The room was cleaned properly every day and offered so that also a good service.

  • Hotel
    5.0

    The hotel is a small intimate area and is located on the mountain. That meant, that the paths in the area very hilly and steep are. The premises, such as a restaurant, bar and lobby were all always well-kept and looked good. With the rooms it seems renovated and non-renovated room. Wlan was in the small lobby included, partially on the patio as well to receive. The guest structure was from age and nationalities very mixed, in the hotel were both older people, but also families with children there. I would recommend a ratio of 50% eastern europeans, 25% english and 15% germans, and 10% dutch/italian /... Estimate.

  • Location
    4.0

    As already described the Hotel am Berg and you have to to the beach a few meters stairs. This was mentioned, that the hotel offers a shuttle service. The hotel is quite close to the airport (about 15-20 minutes), is not from the planes concerned. To the next town (kardamena) one drove the best with the bus the each way 1,80 Euro costs. Here you get a bit better shopping than in the hotel and along the portside avenue a lot of restaurants.

  • Room
    6.0

    We had the large luck a free upgrade to get, so we had a normal double room a family room with sharing pool. On the last day we left but late from, so that we the normal double showers and our suit-cases specially booked. Both rooms were both in the bath, and the bedroom was sufficient from the size perfectly. The double room was the balcony and bedroom slightly larger. The rooms were equipped with a small mini bar and air-conditioning, electricity, there are but only if the magnet the key the electric circuit run is enables. (the wall in this' station ' hung will). The cleanliness of the rooms was very good. The family room was new and renovated, the double rooms however somewhat older.

  • Sport & Leisure
    4.0

    There is a large outdoor swimming pool in the main area with the restaurant and the bar. This was perfectly satisfactory, for the children there was still a small fresh water swimming pool. There is the main pool also freshwater showers. Some rooms also feature a sharing pool (8 units share a pool) the you wonderful afternoon to cool off use. The beach was located a little deeper, and the partner hotel Norida Beach associated. The umbrellas were massive metal (they had to because of the wind also), the beach chairs seemed less massive and a bit smaller than in our previous holidays. Besides one had to watch out, that you a slightly newer couch got, the not worn out. The only major criticism remains in my opinion the entertainment. During the normal was open, was otherwise above in the hotel no animation program takes place. The evening shows we found rather average, which however due to the mixed audience is a little difficult. Secret tip: in the area is a great hotel (Blue Domes) which is only a few steps away. Here you should in the evening once a detour and see the show, it was really great!

  • Gastronomy
    6.0

    The hotel only has a restaurant and a bar. In the restaurant one on his table, unfortunately gives it however also guests those obviously in the holiday too stressed are a minute to wait and thus chaos at the entrance cause by my yourself a place to search. The quality and quantity of the food was very good. There are different departments (salad bar, grill, pizza, pasta...) The daily the dishes change. Especially the pizza was very good and was before the eyes of the stone oven prepared. There is also a gyrosspieß, the unfortunately but also quite fast empty and then not new, etc. It is next to the local dishes including pizza and pasta, also special days such as chinese and mexican in the week. To the cleanliness in the restaurant was good, only the furniture seemed a little dated.

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Swetlana
No 4 star hotel!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2013
In this hotel a bug spray for everyone, because small ants everywhere crawl. Kos is beautifully, the sea were very clean, but nearly each day was wind. Kos yes! This hotel no! read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Service
    3.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Room
    3.8
    Size of the room
    4.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    3.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    1.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Information about Mitsis Family Village Beach Hotel

Hotel Information

Information from the hotel

Information from the hotel *

  • A lobby and a reception are available to guests. The hotel offers internet access, wireless internet access, a restaurant, a bar, a TV room and a childcare service. Guests can visit the supermarket to purchase daily necessities. The grounds of the hotel feature a playground and an attractive garden. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.
  • Special family rooms are available for families with children. All rooms feature air conditioning and a bathroom. Most rooms come with a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambience. The accommodation units each feature separate bedrooms. A safe is also available. The kitchenette features a fridge. A telephone and a TV are provided as standard. A hairdryer can also be found in each of the bathrooms.
  • The hotel offers an outdoor pool and a children's pool. A terrace, a sun terrace, sun loungers and parasols are available. For those wishing to enjoy some exercise, cycling/mountain biking, tennis and beach volleyball are offered onsite. Guests of the hotel have a wide range of watersports to choose from, including water skiing, pedal boat hire, a banana boat and canoeing, or for a fee, diving. Windsurfing is organised by third-party operators. Table tennis and darts are some of the sports and leisure options available at the hotel. There are excellent relaxation opportunities and ways to enjoy free time at the hotel, with options such as an entertainment programme, live music, a disco and a kids' club.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner and All-inclusive. The hotel additionally offers snacks. The show cooking is a particular attraction. Alcohol-free drinks and alcoholic drinks are available at the establishment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Vegetarian dishes
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches

A choice of sports

  • Outdoor pool
  • Aqua park
  • Tennis court
  • Number of tennis courts: 2

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 4 Stars
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • Early check in
  • Late check out
  • Express check in and check out
  • Cash payment
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Laundry service