# 79 of 610 hotels in Dubai

Hotel Kempinski Mall Of The Emirates(5 stars)

Sheikh Zayed Road View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.9
  • Room
    5.9
  • Service
    5.7
  • Location
    5.7
  • Gastronomy
    5.7
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    14
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Alim
This is your place
  • Recommended hotel
  • Families
  • Other stay
  • December 2015
Hi I am proud to stay at the Kempinski, Mall of Emirates. I really enjoyed myself there and I think you will enjoy it too!!! There are lots of activities there and in each room there is an Ipad and a Coffee maker. The pool is also great. I Hope this review will help you where to stay in DUBAI read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close

Shopping on a different level!
  • Recommended hotel
  • Friends
  • City break
  • August 2015
The hotel's great location gives you direct access to one of Dubai's biggest malls, where you can shop, dine and ski! The rooms are beautifully designed and I highly recommend Salero, the tapas bar! Overall a great experience. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Jolie
A must stay hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
The hotel is fantastic! The customer service is great. I always order breakfast in bed and they never fail to disappoint. Definitely recommended for anyone who is looking for an outstanding hotel to stay in. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Nelly
Anytime.... love Kempinski Hotels
  • Recommended hotel
  • Couples
  • City break
  • March 2014
Very exciting experience, great Hotel, friendly staff. Especially the Lebanese girl at the check in was great, she gave us an upgrade! We enjoyed the suite very much. Outstanding shopping, since the Mall of Emirates is right attached to the Hotel. Super choice of all sort of Restaurants and food. The only "thumb down": pool is small and pool area poor. If you plan a bathing holiday - choose a beach hotel. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Read all hotel reviews

Information about Hotel Kempinski Mall Of The Emirates

Hotel Information

hotel.de

hotel.de *

Business hours of reception: 24 hours Attached to the largest Mall and largest indoor-ski slope in the Middle East and Europe.Direct access from the hotel to the Mall, the ski slope and only Community Theatre in Dubai. Close to two major golf courses. Closest city hotel to Jebel Ali Free Zone and Abu Dhabi Airport. Dedicated exit from Sheikh Zayed Road. Close proximity to Internet and Media City as well as the Jumeirah Beach area.The main category, the Grand Deluxe, is the largest room product in the area with an average of 60 sqm (640 SF). Wireless internet connection in all rooms and all public areas. Service pantry in all rooms. Featuring unique Ski Chalets overlooking the ski slope reflecting a charming Alpine design.One of three Softouch Ayurvedic Centers in the United Arab Emirates. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    A favourite destination for families and business travellers, being attached to one of the city’s biggest malls, Kempinski Hotel Mall of the Emirates offers its guests limitless possibilities for world-class shopping, dining and entertainment, including over 520 stores, a 14-screen multiplex cinema and numerous food and beverage outlets. Guests can indulge at the renowned Softouch Spa, go skiing, shopping or simply sit back and relax by the outdoor infinity edge pool. The hotel has some of the most unique and stylish room products in the region, including 15 stunning Ski Chalets that marry sand and snow, offering views of the Arabian Gulf on one side and the ski slopes on the other.
  • Location
    Al Barsha, Sheikh Zayed Road, P.O. Box 120679, Dubai
  • Accommodation
    393 rooms & suites including 15 ski chalets
  • Food and Drink
    Salero Tapas & Bodega - Spanish Cuisine Aspen by Kempinski - European Elegance Mosaic Chill - Relaxing Pool-bar Olea - Levant Cuisine Noir - Cocktail Lounge Bar
  • Leisure
    K Wellness Health Club Softouch Spa Maison de Joelle Beauty Salon Infinity Pool Tennis court
  • Other facilities and services
    Room service, Car hire, Shuttle service (surcharge), Airport shuttle (surcharge), 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Ticket service, Luggage storage, ATM/cash machine on site, Concierge service, Private check-in/check-out, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Shoeshine, Trouser press, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, VIP room facilities

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Clothes shop
  • Business centre
  • Play rooms
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Complementary bottle of water
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • Design hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service