# 73 of 621 hotels in Dubai

Hotel Kempinski Mall Of The Emirates(5 stars)

Sheikh Zayed Road View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.8
  • Service
    5.6
  • Location
    5.6
  • Gastronomy
    5.2
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    15
  • very good
    3
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Nelly
Anytime.... love Kempinski Hotels
  • Recommended hotel
  • Couples
  • City break
  • March 2014
Very exciting experience, great Hotel, friendly staff. Especially the Lebanese girl at the check in was great, she gave us an upgrade! We enjoyed the suite very much. Outstanding shopping, since the Mall of Emirates is right attached to the Hotel. Super choice of all sort of Restaurants and food. The only "thumb down": pool is small and pool area poor. If you plan a bathing holiday - choose a beach hotel. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Ahmed
A fantastic place to stay in while in Dubai
  • Recommended hotel
  • Singles
  • Business trip
  • December 2013
My stay there was amazing, the hotel is full of luxuries. I had a lot fun staying there. It is connected to the mall of emirates, so you can make all of your shopping easily as well as eating. The room view was amazing, was very clean. And the room service was excellent read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close

Perfect city hotel with comfort factor.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2013
A very nice hotel right in the center. Still however one has a great view of Palm Jumeirah and the sea. In general the hotel is very well maintained and clean. read hotel review
  • Gastronomy
    4.0

    We were in the restaurant food and have also ordered room service. The quality of the food was very different.

  • Service
    4.0

    The service in the entire hotel was very good. Only the breakfast service and the hostesses could have been a bit friendlier and more attentive,.

  • Location
    6.0

    The hotel is located next to the big shopping mall. The city centre with Burj Khalifa etc. is easily reachable by taxi.

  • Hotel
    5.0

    A very nice hotel right in the center. Still however one has a great view of Palm Jumeirah and the sea. In general the hotel is very well maintained and clean.

  • Room
    6.0

    We got a great upgrade to a corner suite in the 11. floor. It was a spacious suite with separate living/dining area, bedroom, bathroom, guests toilet... The windows were huge and the bed we could on the Burj Al Arab, the sea... Look.

Close

Good stay
  • Recommended hotel
  • Families
  • City break
  • June 2013
I like the hotel .And I had a wonderfully time .Special the view from the room on sky Dubai make nice sense also if you not get out of the room you will feel good and you will enjoi it . One thing need to find solution to it . The wet smell in the rooms . I think if the hotel aply some machine in the rooms to take of this bad smell and make the air little dry ..that's it Thank you read hotel review
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
Close
Alyazi adel al ameri
Quick visit, wonderful hotel and very helpful people
  • Recommended hotel
  • Couples
  • Business trip
  • March 2013
the most wonderful thing about the hotel that its connected to the mall of emirates, the location of the mall is excellent. the only obsticale about driving to the hotel is the road it self, it needs to go all around the mall to get to the entrance of the hotel. i didn't like the hotel food honestly as it is with poor quality and with very high prices. but overall, the rooms and hotel staff are just wonderful. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Gastronomy
    2.7
    Variety of food and drinks
    2.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
Close
Read all hotel reviews

Information about Hotel Kempinski Mall Of The Emirates

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Phone
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Welcome cocktail
  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service