# 87 of 614 hotels in Dubai

Hotel Kempinski Mall Of The Emirates(5 stars)

Sheikh Zayed Road View on map
Average rating
Recommended
Trend

Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.9
  • Service
    5.7
  • Location
    5.8
  • Gastronomy
    5.5
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    12
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Jolie
A must stay hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
The hotel is fantastic! The customer service is great. I always order breakfast in bed and they never fail to disappoint. Definitely recommended for anyone who is looking for an outstanding hotel to stay in. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Nelly
Anytime.... love Kempinski Hotels
  • Recommended hotel
  • Couples
  • City break
  • March 2014
Very exciting experience, great Hotel, friendly staff. Especially the Lebanese girl at the check in was great, she gave us an upgrade! We enjoyed the suite very much. Outstanding shopping, since the Mall of Emirates is right attached to the Hotel. Super choice of all sort of Restaurants and food. The only "thumb down": pool is small and pool area poor. If you plan a bathing holiday - choose a beach hotel. read hotel review
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Paolo
Amazing hotel!
  • Recommended hotel
  • Friends
  • City break
  • December 2013
This hotel is simply amazing! Its part of the Mall of the Emirates Comples with the indoor skying slope and shopping center... A real luxurious experience in the heart of Dubai.. Of course luxury is expensive!! read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Ahmed
A fantastic place to stay in while in Dubai
  • Recommended hotel
  • Singles
  • Business trip
  • December 2013
My stay there was amazing, the hotel is full of luxuries. I had a lot fun staying there. It is connected to the mall of emirates, so you can make all of your shopping easily as well as eating. The room view was amazing, was very clean. And the room service was excellent read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close

Perfect city hotel with comfort factor.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2013
A very nice hotel right in the center. Still however one has a great view of Palm Jumeirah and the sea. In general the hotel is very well maintained and clean. read hotel review
  • Gastronomy
    4.0

    We were in the restaurant food and have also ordered room service. The quality of the food was very different.

  • Service
    4.0

    The service in the entire hotel was very good. Only the breakfast service and the hostesses could have been a bit friendlier and more attentive,.

  • Location
    6.0

    The hotel is located next to the big shopping mall. The city centre with Burj Khalifa etc. is easily reachable by taxi.

  • Hotel
    5.0

    A very nice hotel right in the center. Still however one has a great view of Palm Jumeirah and the sea. In general the hotel is very well maintained and clean.

  • Room
    6.0

    We got a great upgrade to a corner suite in the 11. floor. It was a spacious suite with separate living/dining area, bedroom, bathroom, guests toilet... The windows were huge and the bed we could on the Burj Al Arab, the sea... Look.

Close
Read all hotel reviews

Information about Hotel Kempinski Mall Of The Emirates

Hotel Information

hotel.de

hotel.de *

Business hours of reception: 24 hours Attached to the largest Mall and largest indoor-ski slope in the Middle East and Europe.Direct access from the hotel to the Mall, the ski slope and only Community Theatre in Dubai. Close to two major golf courses. Closest city hotel to Jebel Ali Free Zone and Abu Dhabi Airport. Dedicated exit from Sheikh Zayed Road. Close proximity to Internet and Media City as well as the Jumeirah Beach area.The main category, the Grand Deluxe, is the largest room product in the area with an average of 60 sqm (640 SF). Wireless internet connection in all rooms and all public areas. Service pantry in all rooms. Featuring unique Ski Chalets overlooking the ski slope reflecting a charming Alpine design.One of three Softouch Ayurvedic Centers in the United Arab Emirates. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Newspaper