# 1 of 1322 hotels in Istanbul

Hotel Niles Istanbul(3 stars)

Ordu Caddesi Dibekli Cami Sokak No:19 Beyazit/Fatih İSTANBUL View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.8
  • Room
    5.3
  • Service
    5.9
  • Location
    5.7
  • Gastronomy
    5.5
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    65
  • very good
    4
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Henriette
Great customer service!
  • Recommended hotel
  • Couples
  • City break
  • August 2015
The hotel looks authentic and quaint, location could hardly be better, facilities are good (free wifi, gym, 2 elevators, etc), the rooms are clean, beds are very comfortable and shower is powerful, the rooftop bar has amazing views over the city and the water behind it. The breakfast bar has good choice and there is free water, coffee and tea (in-room facilities) any time. Customer services include the free tea and biscuits served in the afternoon, and the laptop and printer which are freely accessible in the lobby. The customer service of the staff is what makes this hotel so ... special though and really helped us make the most of our stay. read hotel review
  • Room
    5.0

    We had a twin room with very comfortable beds, sufficient wardrobe space, a tv, free wifi, minibar, coffeemachine, safe, telephone and a well-equipped bathroom. The room was big enough, was kept very clean and the airconditioning worked very well.

  • Location
    6.0

    The hotel is located in the buzzing Sultanahmet district, surrounded by bars, shops and restaurants. It is a short 2 minute uphill walk to the main street with the tram which easily takes you to any part of the city. The bazaar is a 5 minute walk, the Hagia Sophia and other historic sites a 10-15 minute pleasant walk and even the Galata bridge and Taksim are all i walking distance.

  • Service
    6.0

    The customer service in this hotel is great. The staff are reception and all areas is exceptionally welcoming and go out of their way to provide advice and help to make the most of your time in the city. Staff speak very good english and the daily welcome from the customer relation lady, who doesn't try to sell excursions, but gives invaluable tips on what (not) to do to make your trip special, is a great added service in this place.

  • Sport & Leisure
    4.0

    the hotel has a gym, which is a nice touch.

  • Hotel
    6.0

    The hotel looks authentic and quaint, location could hardly be better, facilities are good (free wifi, gym, 2 elevators, etc), the rooms are clean, beds are very comfortable and shower is powerful, the rooftop bar has amazing views over the city and the water behind it. The breakfast bar has good choice and there is free water, coffee and tea (in-room facilities) any time. Customer services include the free tea and biscuits served in the afternoon, and the laptop and printer which are freely accessible in the lobby. The customer service of the staff is what makes this hotel so special though and really helped us make the most of our stay.

  • Gastronomy
    5.0

    We only had breakfast in the rooftop bar. The breakfast buffet is good, with a selection of cold and warm dishes, fresh fruit, unlimited coffee/tea, Turkish breads and delicacies as well food which is more common to Western tastes.

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Liz
This is how all hotels should be!
  • Recommended hotel
  • Couples
  • City break
  • August 2015
There are so many good things to say about this hotel. Let me try and capture them all; perfect location, a short stroll from the Grand Bazaar, we also walked to the Blue Mosque, Eminonu for the Bosphorus boat trips and to the spice market. It's also near the tram stop if you prefer it. The room was lovely, not huge but beautifully decorated. The roof terrace is perfect for breakfast, we also had afternoon tea there and a beer in the evening as the sun set. And lastly, and most important, the team who work there. They genuinely love ... working there, and Camille is a mine of information. They are never intrusive but always helpful. read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
    Family friendliness
    6.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
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Jon
Charming hotel, impeccably clean, friendly staff
  • Recommended hotel
  • Couples
  • City break
  • July 2015
Really nice hotel. The staff was very friendly and helpful. The room and bathroom were really nicely done, well maintained, and super clean.. Stable wifi in the lobby and the room. We couldn't have been happier with our stay--especially for the price! Only quibble: tiny shower. read hotel review
  • Room
    5.0
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Stephanie
Perfect Staff, Location & Accommodation
  • Recommended hotel
  • Friends
  • Other stay
  • July 2015
Hotel Niles was perfect for our two week holiday and first time in Istanbul It was perfect location to see the Blue Mosque, Hagia Sophia and the Grand Bazaar The hotel its lovely with an antique-style look and the most lovely and helpful staff the rooms were small but lovely, big enough for two friends to share with room for our luggage and to not get in each others way. The staff are so lovely and helpful in all areas including speaking to taxi drivers who cannot understand us. We will definitely be back here soon it was just perfect! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
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Peter
Great hotel, great location, great service
  • Recommended hotel
  • Singles
  • City break
  • July 2015
Had a great two night stay at Hotel Niles. The location was perfect--less than 15 minute walk from most attractions and very close to the tram--and the staff exceedingly friendly and helpful. The architectural details were quite nice, particularly in the lobby. The rooms were small, but a good size for a building of its age. They were also very clean and functional. The shower heads are on the ceiling and are very high pressure. Perhaps my favorite part was the rooftop bar area where you can enjoy afternoon tea or a drink. Breakfast was also served up there. I'd ... recommend for any sort of traveler except for those with young kids. There was not a pool and, as mentioned, the rooms were a little tight. There is a small gym in the basement, however. The front desk staff, in particular Attila, was very helpful in arranging tours and excursions. My only quibble was that the Wifi in my particular room was a little slow. I attribute it to some quirk with the building or signal. All in all, it was a great stay. I have recommended it to several of my friends who are looking to visit Turkey. Should I return to Turkey someday, I certainly will stay in Hotel Niles. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Allan
Great hotel, great location
  • Recommended hotel
  • Singles
  • City break
  • June 2015
Great staff. Great service. Great views. Great location. Clean, comfortable rooms. Would stay at the Hotels Niles again without hesitation. The hotel is very close the the Grand Bazaar (5 minute walk) and the tram stop is a 4 minute walk. The Blue Mosque and Aya Sophia are a short tram trip away. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    4.8
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Lauren
Could not recommend more highly!
  • Recommended hotel
  • Couples
  • Other stay
  • June 2015
The rooms are comfortable, quiet, and clean, and the location is great, but the thing that makes Hotel Niles the ONLY place we would consider recommending in Istanbul is the service. We have never stayed anywhere - much less somewhere so affordable - with this kind of individual care and attention. From hot tea when we arrived to personal attendants to help us navigate sight-seeing in town, we felt pampered from beginning to end. A special thanks to Camille, a young French woman, who was a delight helping us plan our time in Istanbul. And the rooftop restaurant gave us ... the quiet we really needed before and after long days in the busy city. We cannot recommend this hotel highly enough! read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Sibel
The best stay for a shopping trip in Istanbul
  • Recommended hotel
  • Families
  • Other stay
  • June 2015
If you are planning a trip to Istanbul and you would like to have a hotel for having a rest from the big city, in a very clean, peacefull hotel, in a hotel with a relaxing athmosphere, then will be this hotel the right decision: location is just 10min. distance to the shops around the grand bazar (kapali carsi), the next tram station just 2min walk, bank and next useful shops around the area available by walk. Hotel staff pick you up from the airport, the very friendly and helpfull staff who is just there to be in your assistance ... and they make your stay unforgetable. And if you take the time to go for a 4pm cup of tea with cake on the terrace of the hotel, you will sit there and you will see the ships on the sea. Ses, for me this hotel was the right decision! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Katalin
Great Staff
  • Recommended hotel
  • Couples
  • City break
  • June 2015
My husband and I stayed in one of the junior suites, which includes a Turkish bath. Our accommodations were excellent - daily thorough cleaning of our room (including washing the floor) and good breakfast on the terrace. There is a small gym (2 treadmills, 2 bikes and hand weights). The hotel is very close to several major sites (Grand Bazaar, Hagia Sophia, Blue Mosque, Gulhane Park, Topkapi Palace. The tram runs close by, which you can take to go to the Spice Market or to the Galata Bridge, or Taksim Square. YOu can also walk to these locations (my husband ... and I did it, but we love to walk and discover new cities). The staff at the hotel is a real gem. They are very accommodating and helpful. They will check in with you to make sure you are doing well and will make suggestions on places to go and see. We would highly recommend the hotel. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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David
A wonderful and unusual hotel
  • Recommended hotel
  • Couples
  • Other stay
  • June 2015
The Niles Hotel was a truly wonderful experience. It is beautifully situated in the heart of the old city, a short walk from the Blue Mosque and the Hagia Sophia. The rooms are lovely; indeed, every inch of the hotel shows loving attention and good taste. Above all, the staff are warm and welcoming, eager to help in any way, friendly and efficient. The Niles ranks among the very best hotels I have known in a lifetime of travel. I hope to return sometime soon. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Read all hotel reviews

Information about Hotel Niles Istanbul

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    Hotel Niles Istanbul is a family owned and managed small hotel located in the Grand Bazaar district of the old city.
  • Location
    Located 3 minutes of walk away from the Grand Bazaar, 5 minutes of walk from Süleymaniye Mosque,12 minutes of walk from the Blue Mosque, St Sophia,Topkapi Palace,Hipodrome and the Basilica Cistern.
  • Accommodation
    There are 39 rooms at Niles.29 of them Single and Double rooms,7 of them are the Suites,1 of them is the Penthouse Suite and the 2 of them are the maisonnettes.
  • Food and Drink
    There is a Terrace Cafe at the roof top and it is open 24 hours for the Hotel Guests.
  • Leisure
    There is a Gym at the Hotel and it is open 24 hours.

Amenities

Hotel amenities

  • Total number of rooms: < 50
  • Garden
  • Meeting/Banquet Facilities
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Single bed
  • Mobile phone reception
  • Satellite TV
  • Air conditioning
  • Safe
  • Coffee and tea
  • Bathroom
  • Wake up call/Alarm clock
  • Toiletries

Gastronomy

  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Cafe

A choice of sports

  • Fitness centre

Other hotel information

  • 24 hour reception
  • Family
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • City
  • German
  • Car hire
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Dry cleaning