# 1 of 37 hotels in Anissaras

Hotel Aldemar Cretan Village(4 stars)

Limenas Hersonissou  Heraklion, Chersonissos 70014 Limenas Hersonissou View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.6
  • Location
    5.4
  • Gastronomy
    5.3
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    163
  • very good
    28
  • acceptable
    8
  • poor
    4
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.166666666666667

Already outdated house, but very nice grounds with a lot of green (lawn, hedges, flowers), the lovingly from the gardeners maintained. Secure and exit. On the complex various 2-3 story buildings, in which the not overly large rooms are. The building as all-inclusive area run, wearing a transparent small band was mandatory. They speak, very good or fluent in russian? Great, then you can 90% of the guests communicate. I am a long way away, any resentment to …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.8285714285714287

Large but need of area. The food was unfortunately little varied, tasted not particularly, but for children there was every day, pasta with tomato sauce and chips, they were at least lucky. The food in the theme restaurants was good, also nice atmosphere, in comparison to dining room. The view from the dining room is beautifully, but cleanliness and interior wasn't so great. The coverings of the chairs partly dirty, the glasses and silverware not always c …  read hotel review

read more Acceptable, Poor, Terrible reviews
Simon
Nice stay in resort with few points to improve
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
After couple of holidays spent in Turkey we searched for an alternate destination, ideally family friendly. All in all, Aldemar Cretan Village met our expectations as we knew it will be not above the ones from Turkey. Good mini club for kids. One dark side = small rooms. The same is valid for pools. We liked some of them with a salt water. read hotel review
  • Service
    4.0

    Very good guest relationship desk. Kind and helpful animation team. During lunch or dinner it happened quite a few times that they were empty tables waiting for food replacement. Would recommend some improvement here.

  • Hotel
    5.0

    After couple of holidays spent in Turkey we searched for an alternate destination, ideally family friendly. All in all, Aldemar Cretan Village met our expectations as we knew it will be not above the ones from Turkey. Good mini club for kids. One dark side = small rooms. The same is valid for pools. We liked some of them with a salt water.

  • Room
    4.0

    Overall good, apart from the size if not travelling as a couple only. The ones marked as "family rooms" are not large enough to accommodate more than 2+1 combination, although they are in the offer even as 3+1. So if 4 people, then only go for an appartment. Some renovation would be useful, bathrooms, etc., but overall clean, good service.

  • Sport & Leisure
    5.0

    Good offer of water sports in the area, the rest is standard. You can rent a bike as well.

  • Gastronomy
    4.0

    Probably the weakest element. Expected much more from 4* hotel, especially when comparing with Turkey. Given this is an island, we have expected variety of fish and sea food (the opposite was the case), also, although a "Crete corner" there, the offer repeated every 3-4 days, and again, very limited. Staying in such area, definitely not fancy to eat spaghetti every day - always in the offer. Lastly, grill not of a good quality, especially pork was always too well done...all in all, area for improvement.

  • Location
    6.0

    For someone who wants to avoid very noisy areas with disco, this is excellent. Definitely not for someone who likes shopping, etc. as either has to take taxi or rent a car. Very very nice beach. In the north, not many places such as this Blue flag awarded beach directly in the hotel area. 2km by walk to the centre of Hersonissos. Several car renting companies just in front of the hotel entrance. Also some bus services operating the route to Hersonissos, Heraklion or Agios Nicolaos.

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Madina
Ein sehr erholsamer Urlaub!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Mein Aufenthalt im Hotel war sehr gut und erholsam. Ich hatte einen guten Ausblick vom Hotelzimmer auf das Meer. Das Wetter war jeden Tag sonnig und warm. Der Weg zum Strand war kurz und er lag direkt am Hotel. Der Service in der Cafeteria hat mir auch gefallen. Zum Zimmer, es war sauber und ordentlich. Alles im Einen hat mir mein Urlaub auf Kreta im Aldemar Resorts sehr gut gefallen!!! read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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A good 3 star hotel
  • Hotel not recommended
  • Families
  • Proof of booking
  • Beach holiday
  • July 2015
Although we generally enjoyed our stay at the Aldemar Cretan Village, we cannot recommend it as a 4 star hotel. If we had booked as a 3 star hotel then it would have received our recommendation. The location is good, the beach could be better and cleaner but is acceptable. The sea is great for snorkelling and wonderfully clean. Every evening you can enjoy a beautiful sunset. Hotel itself is showing its age, although I do generally like the character of the rooms and the village style. Several of the pools and the furniture are also showing age and could ... do with a revamp. Although the area around the kids club is new and of a better standard. Staff were generally helpful and friendly, Animations team put some effort into the evening shows, and on occasion they did a good job, but if for some nights if they could bring in outside acts to offer something different and more professional, then I think that would help. Maybe more effort could have been made to involve children at the kids club also. Food was a disappointment, with little variety in the whole week we were there. The quality was also not up to much. Don't expect any service at your tables either, for example after taking a seat you will not be offered coffee or tea at your table for breakfast, or wine and drinks in the evening, it was purely a canteen feel where for everything you had to help yourself. Same at the bars, no service at the tables and often a long queue to get a cocktail from the bar ( beers and soft drinks you would pull yourself). So all in all, if you booked thinking you were visiting a 3 star hotel I am sure you will be happy with this hotel. But as it sells itself as 4 star you could like us be a little disappointed. read hotel review
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    5.0
  • Sport & Leisure
    3.8
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
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MAksym
Aldemar Cretan Village - super vacation!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Our family is spending the second year on a row in Aldemar Cretan Village. We like everything here: the personal, animation team, restaurants, service and the place itself. Children enjoy the children club very much. You know it can be said a lot about this place, but the best way to come and feel the atmosphere by yourself!!! The most remembered for us were tow persons: Helena from the beach bar - always gracious and smiling just a "paracalo" woman and Amin from the animation team - never serious, wonderful showman and a good person. Thank You to the whole ... Aldermar team - we are planning to come next year and see YOU ALL!!!!! read hotel review
  • Service
    6.0

    Personal and service deserve 5 STARS!!!

  • Gastronomy
    6.0

    Everything is fresh, tasty and delicious

  • Location
    6.0

    We came with children - no comments!!!!

  • Sport & Leisure
    6.0

    5++++++++++

  • Room
    6.0

    Clean, nice and comfortable!

  • Hotel
    6.0

    Our family is spending the second year on a row in Aldemar Cretan Village. We like everything here: the personal, animation team, restaurants, service and the place itself. Children enjoy the children club very much.... You know it can be said a lot about this place, but the best way to come and feel the atmosphere by yourself!!! The most remembered for us were tow persons: Helena from the beach bar - always gracious and smiling just a "paracalo" woman and Amin from the animation team - never serious, wonderful showman and a good person. Thank You to the whole Aldermar team - we are planning to come next year and see YOU ALL!!!!!

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Shesterikov Nikolay
Sea, air, Greece- Aldemar
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
No free Wi-Fi everywhere!!!!!! Family rest recommended. The beach is rocky, be careful. Nice garden, fine to walking, big territory, nice staff, quick reaction for asking)))))))) Highly recommended))) read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Distance to the beach
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Barbara
Perfect
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
It's more than ten years that we come back to this hotel every year. It`s a very relaxing place, the staff at the reception will always try to help you if you have a problem, expecially the Director Mr. Gasparis together with Mrs. Eva and Mr. Sarantavgas. We highly reccomend the Beach restaurant, just in front of the sea, where the responsable Mrs. Helene will suggest you the best Greek dishes. In the main restaurant the chefs will prepare very good and different dishes every day. The waiters are all very active, especially Vagalis Softsis. The bedrooms are wide and ... the one with the sea view are fantastic. If you have children, there are bedrooms at the ground floor with a small garden in the front. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Armen
The best hotel I have ever stayed in Europe
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We had family vacation in Aldemar Cretan Village in July 2015. This was one of the best hotels we have ever stayed in Europe. Hotel accommodation, food, animation team and staff were very open, friendly and pleasant. We travel a lot as a family but I can assure that this was one of the best we have ever stayed. I would recommend Aldemar Cretan Village to everybody, either family or couple because it offers the most advanced leisure features in the business. This hotel is also environmentally friendly since it uses various modern environmentally based features for its air-conditioning, electricity ... and other functions. Using this opportunity I would like to extend our family gratitude to hotel management and staff for making our stay so pleasant and enjoying. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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NICOLE
A pleasant journey in Crete
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Corrects rooms ,cleanliness generally good, very good meals with great choice. International guests. All the staff is very professional and welcoming read hotel review
  • Service
    6.0

    perfect staff but not enough people speaking French.

  • Gastronomy
    6.0
  • Sport & Leisure
    6.0
  • Room
    5.0
  • Location
    5.0

    Beach is very close , we can find everything in shopping facilities in the hotel area and it s possible to visit the country with a great choice of excursions

  • Hotel
    5.0

    Corrects rooms ,cleanliness generally good, very good meals with great choice. International guests. All the staff is very professional and welcoming

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Elvisa
Amazing Stay!
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2015
The hotel offers a wide variety of activities, staff very friendly and welcoming. Beautiful Resort to stay in. very family friendly with different entertainment every night. good food and drinks. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
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Shkilnyak Elena
Super holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
i am coming 5th time to this hotel,i suggest also to our friends for their holidays,think that this hotel is the best for holidays with kids,the only thing to open next to the hotel a pharmacy... read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Information about Hotel Aldemar Cretan Village

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Gift shop
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • Minibar
  • Safe
  • Fridge
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service