# 7 of 127 hotels in Wagrain

Grafenberg Resort Wagrain(0 stars)

Hofmark 5 5602 Wagrain View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.5
  • Location
    5.3
  • Gastronomy
    5.2
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    48
  • very good
    12
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Herbert
Highly recommended! Hospitality perfect!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • October 2013
Spacious apartment with about 40-50 square meter, including bedroom (opt. 2 bedroom in from 4 persons), toilet/shower (2 from 4 persons), balcony, kitchen, seating area, various tv (in the living room and 1 bedroom) in the best quality and very clean! Lots of closet space. Staff from the front desk (mrs. Linda) restaurant to nursing service (mostly hungarian and romanian) fully very friendly. Feel-good factor excellent! Every individual wish was always and friendly cared for. Furthermore, the 10% discount at the Wagrain-card. The universe inclusive offer was great. The dinner was very good. If you at this offer and the ... hotel still has something to complain about, a notorious complainers and you can not more right. The hotel can certainly be recommended! Bewertung lesen
  • Lage und Umgebung
    5.0

    The Wagrain resort hotel is located at the edge of Wagrain, at the cable car station of Wagrain. A special atmosphere the nearby mountain stream, the past the front of the hotel noisy. Also a tour with the cable car to the grafenberg is very worthwhile. Great view and overall for families with children a particularly extensive offer. We have a hike there very much. Unfortunately the cable cars (also the 2. = flying Mozart) in october closed, so that we only with our first stay in the middle of september will make use of them could. Also applies to the wagrain's water... The swimming pool, that from 1 october had closed.

  • Gastronomie
    6.0

    A großräumiges restaurant with capacity up to 180 people. In addition to - with the weather - the option with the clean, attractive terrace. Quality and quantity of the dishes were very good. Also the cleaning and hygiene in the restaurant fit. The food was often a country or different theme chosen. For example: bar-b-que or italian or hungarian evening. Considering also the all-inclusive offer the prices are good. We enjoyed to travelers tips, because both the kitchen, as well as the restaurant service -, as well as maintenance staff earned it. We would gladly come again.

  • Sport und Unterhaltung
    4.0

    Since we rather wanted a peace wanted, the hotel pool unfortunately for us not in question, since many children, as the hotel is a family-friendly enterprises. Also the swimming pool and the sauna is everything is still new and one smelled truly, that it is new. Pleasant holzgeruch.

  • Service
    6.0

    Excellent friendliness, also if the staff only partly spoke german, since there were mainly from Hungary & Romania. But we live in a global, multi-cultural society. For us it was not a disadvantage, since all very hospitable and courteous. Remarkable also, that the food timely fashion - and they cleaned up. The matches the general cleanliness.

  • Zimmer
    6.0

    The rooms are great. The size and the condition (also here the 'smell of the new' with the pleasant holzaroma ) fit. The balcony is pleasant. A kitchen is available with all needed utensils, even though we the in the all-inclusive package, which we had, didn't use. A kettle etc. Are there. Also a refrigerator. The cleanliness fit, the toilet and shower. The bathroom is rather small, but was fine for us.

  • Hotel
    6.0

    Spacious apartment with about 40-50 square meter, including bedroom (opt. 2 bedroom in from 4 persons), toilet/shower (2 from 4 persons), balcony, kitchen, seating area, various tv (in the living room and 1 bedroom) in the best quality and very clean! Lots of closet space. Staff from the front desk (mrs. Linda) restaurant to nursing service (mostly hungarian and romanian) fully very friendly. Feel-good factor excellent! Every individual wish was always and friendly cared for. Furthermore, the 10% discount at the Wagrain-card. The universe inclusive offer was great. The dinner was very good. If you at this offer and the hotel still has something to complain about, a notorious complainers and you can not more right. The hotel can certainly be recommended!

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Ingrid
Recommendable.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • September 2013
We loved this hotel. To be highlighted was the friendliness of the staff and the good food. Also the decor of the apartments perfectly. We love to stay there again. Bewertung lesen
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
    Familienfreundlichkeit
    6.0
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Ingrid
Detailed pros and cons!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Andere
  • September 2013
The hotel has apartments with living room/kitchenette, 2 bedrooms each with 2 bathrooms and a corridor. The kitchen is fully equipped with electric appliances such as a dishwasher, microwave, kettle etc. And dishes of any kind. Cleanliness is granted in all the areas. The living room and bedroom area has a carpeted floor. We had 6 days snuffs with all-inclusive offer. The guest structure at our time many older hikers and individual families. Wlan reception was very good and free. Bewertung lesen
  • Service
    5.0

    The friendliness was everywhere. Unfortunately, a lot of staff/waiters/cleaning/hungarian and one must slow german talk a bit understood. The room cleaning was done smoothly. The housekeeper Elisabeth makes every effort for requests of the guests to meet. Thank you very much! The main entrance is from 20 pm closed and you had to walk over a small side entrance with code to enter the hotel.

  • Hotel
    5.0

    The hotel has apartments with living room/kitchenette, 2 bedrooms each with 2 bathrooms and a corridor. The kitchen is fully equipped with electric appliances such as a dishwasher, microwave, kettle etc. And dishes of any kind. Cleanliness is granted in all the areas. The living room and bedroom area has a carpeted floor. We had 6 days snuffs with all-inclusive offer. The guest structure at our time many older hikers and individual families. Wlan reception was very good and free.

  • Zimmer
    6.0

    The apartments/rooms are excellent for families and several people. The bedroom, and a flat screen tv, in addition to the living room. There is a 1 star. However, the rooms to the backyard of the prospect rather modest. In the summer there could have been due to the terrassenlautstärke to difficulties going to sleep with children to come. A large balcony with 3 chairs is available. Bathrobes were from at home bring along. Here is a leihgebühr of 10 Euro applicable. In the bathroom are soap and shower gel in dispensers. Otherwise nothing. The check-out time is at 10 o'clock early show. There is in the wardrobe is a free safe available. Good try sometimes locks it is not. As well as lost the tv picture in the upper channels, but after and wiggled it is again there.

  • Sport und Unterhaltung
    4.0

    The indorpoollandschaft with jacuzzi area and chairs was very nice. Can, however, from the front desk and lobby full be inspected. Massage we didn't use. Massage for 30 Euro 25 minutes. Chiropody 35 Euro Everything after previous signing in at reception possible. Evening no entertainment possibilities. The service can only in the period from 12 to 21 hours used Sauna 16-18 hours.

  • Gastronomie
    3.0

    The main restaurant was not the all-inclusive be adjusted. Many people dam and it is very tight in the area. Coffee machine with different flavors is available throughout the day to the full applicable. From 10 am until 23 hours fulfill waiters in the front entrance/bar every drinks wish. Special things like cocktails etc. Are with an extra charge. Unfortunate was, the bar in the entrance area in winter only occupied. You had to be drinks in the 1 sten floor get, if you in the lobby wanted to sit. Drinks and food are prohibited with the room! The terrace of the restaurants through the door to be used, only few seat possibilities under roof if it rains. Well the offer of the meals! Breakfast: sausage, cheese, jams, yogurt, cereal, on our request boiled eggs, also this fertigrühreimischungen. Lunch: 1 soup Coffee: dry cake, smaller pieces with fruit and if you're lucky you catch of 6 small pieces black forest cherry slices a bit. :-) Dinner: every day there was a different motto/country. D. h silver warm retaining containers lead chicken, or meat, fish vegetables etc. Sometimes, in the end, there are also 2 boxes for children, noodles or chicken nuggets. Salad: tomatoes, cucumbers, maize in tartar sauce etc. Desserts 3 different things Soups: 2 different finished soups Full every, only gourmets should maybe avoid, since not all freshly cooked. Finished salads, fertigkuchen, fast food ala bofrost the only angebraten or will be heated. Good at schnupperangeboten you should not expect too much. But this concept there is yes in winter and maybe the hungarian chefs then even all dishes here. At the patio area are ashtrays scarce.

  • Lage und Umgebung
    5.0

    The resort is at the end of Wagrain. Very good proximity to the gondola and a few minutes walk to the center. Buses nearby from, at a discounted rate with the hotel card to use. In september the night life is rather sleepy, so nothing for young party people. With your own car in a few minutes you can visit monuments such as the flying Mozart/monorail, or of wagrain wasserweltresort /erlebnisbad drive.

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Ramona
Nice location, nice hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • September 2013
The grafenberg resort has 57 apartments. The hotel is a non-smoking hotel. The hotel is new and therefore in very good condition. Everything is very clean. We had booked all inclusive (breakfast buffet, lunch: soup, in the afternoon: cakes and dinner buffet). Mid/end of september (outside of school holidays), there are naturally very many older guests, and a few younger with small children. Most came from Germany. The hotel was not fully booked, which was very pleasant. The hotel has a underground parking garage. Bewertung lesen
  • Gastronomie
    5.0

    There is only one restaurant. The bar in the lobby in winter only opened. Breakfast buffet (8-10 hours): there was everything, what one can imagine and need. However there was every morning just the cheap white rolls, as well as dark bread. That was it! Lunch (12-13 hours): stock pot with the rolls of the breakfast Afternoon (15:30 until 4:30 p. m.): the daily marmorkuchen was ready bought! The you noticed, what a treat that was. Only at the arrival day there were still 2 other cakes. Dinner (18-20 hours): there were different theme buffets. Starters, salads, warm dishes and dessert's. the food was good, but unfortunately the plates were cold and the main meal itself around 18 hours not hot. That was above all because of the fact, that the door to the terrace constantly through the smokers was open and therefore the warming trays and the plates cold were. Otherwise it was very clean in the restaurant. Drinks were from 10 to 23 o'clock inclusive. The restaurant is nicely decorated. The here often to kantienenatmosphäre came, was also because of the guests themselves. Because in the evening raft the alcohol plentiful. You should not believe, what older guests so way drink, if it is already paid.

  • Service
    6.0

    The staff was very friendly (reception, restaurant and cleaning staff). Most of the staff are Hungary. Except for the cleaning staff all spoke german. The cleanliness of the room was very good. When a misfortune for our part, we were helped immediately.

  • Zimmer
    6.0

    In our apartment could be up to 8 persons. However, from the bettengröße was a maximum of 4 adults and 4 children capacity. The apartment consisted of the 2 bedrooms and 2 adjacent bathrooms, and a living room (small 2. sofa) with a dining area and a fully equipped kitchenette including utensils for 8 people. There were in total 3 flat screen tv's, large balcony (4 chairs), underfloor heating and safety deposit box. The bathroom was large enough. However, it lacks sufficient storage space. A hair dryer is available. At showering one had to watch out, otherwise the bathroom under water, because it to one side is open. Everything was very clean.

  • Hotel
    6.0

    The grafenberg resort has 57 apartments. The hotel is a non-smoking hotel. The hotel is new and therefore in very good condition. Everything is very clean. We had booked all inclusive (breakfast buffet, lunch: soup, in the afternoon: cakes and dinner buffet). Mid/end of september (outside of school holidays), there are naturally very many older guests, and a few younger with small children. Most came from Germany. The hotel was not fully booked, which was very pleasant. The hotel has a underground parking garage.

  • Lage und Umgebung
    6.0

    The hotel is right opposite the valley station grafenberg. The center is within walking distance. There are various restaurants, shops and cafe's and 2 major supermarkets (spar and Billa). The next larger place (st. Johann) is easy to reach, also with the bus. From Wagrain you could very many trips around the island (for example, liechtensteinklamm gorge, eisriesenwelt ice caves and adventure throw, salzbregwerk Hallein etc.)

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Klaus
Good facilities, poor food!
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • August 2013
Nicely decorated hotel with big apartments but cleaner may. Wi-fi in all rooms, nice pool in the morning is closed, nice sauna with very short benutzungszeit. Only prepared dishes, all-inclusive vacation on the lowest low flame. Bewertung lesen
  • Lage und Umgebung
    5.0

    The location of the hotel is for excursions and skiers good, since the gondola lift, right across the street.

  • Sport und Unterhaltung
    5.0

    The hotel has a children's playroom, a teen lounge and a children's cinema (flat screen tv). The kids liked it. The beautiful pool was big enough and even a hot tub is for everyone. Unfortunately the pool only open from 12:00 o'clock (until 9:00 p. m.) There is also a sauna with a steam bath, and a large sauna. Sauna towels were on demand at the reception available. Unfortunately the sauna hours very short (4:00 p. m. until 6:00 p. m.). If you have a trip or skiing is the sauna hardly use. If at times something be changed.

  • Service
    3.0

    At the front desk, you got very friendly welcome and advice. The staff (predominantly from Poland) is very friendly and efficient, as may the kitchen and cleaning staff somewhat crib itself from. On the one the cleaning staff stood '1st floor every room suck' on the one was nice the heels made, the first 4 days but it was't vacuumed! There were daily 1-2 towels too little provided. Upon arrival we got the files on the beds before the grant only dust must (it was several millimetres dust on it)! Complaints, the hotel manager friendly, but they were not always implemented.

  • Gastronomie
    1.0

    There's a restaurant the nicely decorated and the staff are very friendly. Drinks like water, sodas, Cola, wine were already poured ready, others such as, for example, beer were immediately poured. In the restaurant there was for breakfast a few jams (but only from the fridge laid out without prior to be seen to be, once an empty marmeladenbottich laid out only after a request refilled. There was also 2-3 kinds of (every day the same) a few cheeses, scrambled eggs with and without ham, cereal, toast and only tiefkühlsemmeln the cheapest sort of. For the children there was only cold milk. Only on my insistence was a cup of milk in the microwave stay warm! In summary: a very sparse breakfast buffet with keinerler fresh pastries. At lunch there was a snack or lunch soup. (12:00 until 1:00 p. m.) once we wanted lunch and found around 12:30 two empty suppenwärmebehälter before! After questions when the staff was told: sorry, there is no cook anymore, we have only two dishwashers here! However, there are still rolls and butter as (the tiefkühlsemmeln from the breakfast), so it was as lunch buttersemmeln. The coffee was in the afternoon, marmorkuchen-always! The dinner was from 18:00 until 8:00 p. m.. Since the restaurant not enough spaces for a fully booked hotel you had to if you don't have more space it got later try again. To the selection stood a couple of salads, soup, white bread and a short series aufgestellter warming with 2-3 various food and side dishes (in my opinion everything frozen foods, fresh was nothing) What i particularly unpleasant was the fact that despite two dishwashers at about each 5a 10. plates were still leftovers stuck! So if you after 7:00 p. m. a clean plates got it seemed quite often that empty food container were not any longer filled up, or only after repeated requests! That food ran out was at the agenda. Once even before it came, that after an hour the chips went out and it was said that from the kitchen there are no more! After some guests solid weighted there was chips (odd). If you then more to the food needed had unfortunately pitch. Exactly at 20:00 o'clock the dishes were cleared away! In summary: nonsense and lazy kitchen staff. As rating for the kitchen will be rich, that we seriously thought about despite universe inclusive once eating out or pizza service to call.

  • Hotel
    4.0

    Nicely decorated hotel with big apartments but cleaner may. Wi-fi in all rooms, nice pool in the morning is closed, nice sauna with very short benutzungszeit. Only prepared dishes, all-inclusive vacation on the lowest low flame.

  • Zimmer
    5.0

    We had an apartment the size and furnishing nothing to complain about. The apartment was a spacious wardrobe, a fully equipped kitchen (with stove, refrigerator, microwave, dishwasher, coffee maker) In the living room was a large corner bench for 6 people, a 2. fold out sofa bed and a coffee table. There were 2 times tv (living room and bedroom). The bedroom had a double bed and a bunk bed equipped. The bathroom was large enough, however there was no counter space except the sink available. With the cleanliness in the room and bathroom was not far away. The cleaning lady was in the bathroom and in 2 minutes ready. The carpet was the first 4 days not vacuumed and the counter space on the kid had our arrival a thick staubbelag. The wi-fi in the room was the best.

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Information about Grafenberg Resort Wagrain

Hotel Information

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Amenities

Hotel amenities

  • Play rooms
  • Hotel safe
  • Lift
  • Central heating
  • Free parking

Room amenities

  • Double bed
  • TV
  • Safe
  • Coffee and tea
  • Balcony
  • Standard balcony
  • Bathroom
  • Shower
  • Inside access
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Diabetic menu
  • International
  • Vegetarian dishes
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet

A choice of sports

  • Indoor pool

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath
  • Rest room

Other hotel information

  • Family
  • Visa
  • English
  • Mountains
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi