# 1 of 3 hotels in Nová Role

Hotel Riviera(3 stars)

Děpoltovice 127 362 25 Nová Role View on map
Average rating
Recommended
Trend

At a glance

  • The hotel was clean (1)
    "The hotel was clean" found in 1 review
    • " We felt very relaxed. The rooms were big enough, in a was even a small fridge. That would be in every room nice. The hotel was clean , the food always fresh, tasty and plentiful. It would be beautiful, if the dock on the lake ... " 
      5.109523809523809
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.3
  • Location
    4.5
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    58
  • very good
    24
  • acceptable
    8
  • poor
    3
  • terrible
    1
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " We felt very relaxed. The rooms were big enough, in a was even a small fridge. That would be in every room nice. The hotel was clean, the food always fresh, tasty and plentiful. It would be beautiful, if the dock on the lake ... "  read hotel review
        5.109523809523809
        August 2012
Werner & Käthe
Recommendable quality Karlovy Vary
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2014
We would like to once again thank you for a very pleasant stay in your hotel. The entire atmosphere was very good. The room was good. Breakfast and dinner were very good, plentiful and tasty. Their staff were courteous and friendly. So it was all around a successful stay. We will certainly return to the hotel and we will recommend to others. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Ralph
We were for 3 time there.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
We were for 3 time there and had a very nice time in the Riviera. We were very good, the service was excellent. We always liked the food, only the slaughter for us was a little ribald. Well-marked hiking trails of the hotel and buses run regularly to Karlsbad. We would love to come back. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
Close
Eva
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
We booked this hotel at the beginning of the year with our son visited, because the new year relaxed start. I must say, we were not disappointed. The hotel is tucked away in a very quiet area, right on the lake. Here you can really let the spirits dangle. You can take a nice stroll and directly in the proximity there is a riding stable. In the summer you can swim in the lake or take a boat out. You are in the immediate area no high life expect, but the hotel has evenly very much variety. There were two ... bowling lanes, which one for a small fee can book, one can billiards and Kicker games, a sauna and a swimming pool. As well as in the hotel massages were offered. If you want shopping and strolling, you can reach Karlsbad in about 10 minutes with the car. The breakfast the hotel is also good. I have had better scrambled eggs eaten, but that is well known also a matter of taste. You had enough choice and is accordingly also full. On saturday there was a solo entertainer, the for the guests the music has. I think in the summer often various evening programs offered. The hotel has a restaurant, in the à-la-carte food. We enjoyed it, as we had booked bed and breakfast only, and the food was really very delicious and also by the prices really top! Drink prices both in the bar, as well as from the mini bar of the room were great! The rooms are nice and big and the beds very comfortable. The staff was very friendly and totally unobtrusive. We felt very relaxed and our son had a quantity fun with the whole hotel-offered. The herst back! Don't expect luxury, but you get for your money a clean, friendly hotel, l in nice relax and no boredom has. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
Close
Patricia & Martin
In no case again Hotel Riviera!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2014
My friend and i went for our 1st common holiday in this hotel and are left here! The cleanliness is just disgusting, hair on the shower head also on 2. day, lumpy beds, closet in the bathroom clean, the pool area is one of the soil firmly stains without end, food burned very little selection in the evening only warm food in the morning there were the leftovers from dinner and at the front desk or you do not really want to understand what we say. For the way to the hotel you should rent a jeep get the potholes ... are partly for normal cars so deep that you almost the subfloor alleys. A real letdown in this hotel! Everywhere dirt and trash. Behind the bed trash next to the bed unzwischen the bedside table only trash. On the balcony may be the tiles from the wall and it just left. The floor in the dining room is not vacuumed the table cloths on the table despite stains not changed. Stay away from this hotel. read hotel review
  • Gastronomy
    1.3
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Location
    1.5
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Room
    2.3
    Size of the room
    3.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Service
    1.5
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
Close
Carola & Thomas
Good price ratio for relatively small money.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Good middle class hotel, in a somewhat remote area, but absolutely suitable for total chill out and relax. Very friendly staff with good german, good tasty home cooking with varied menu. Unbeatable price-performance ratio. Gladly again. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    3.7
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Riviera

Hotel Information

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Amenities

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Shower
  • Pets allowed

A choice of sports

  • Outdoor pool

Spa offers

  • Sauna

Other hotel information

  • City hotel
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones