# 1 of 3 hotels in Nová Role

Hotel Riviera(3 stars)

Děpoltovice 127 362 25 Nová Role View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.2
  • Service
    5.3
  • Location
    4.4
  • Gastronomy
    5.2
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    67
  • very good
    24
  • acceptable
    8
  • poor
    5
  • terrible
    1
Read all hotel reviews
Werner & Käthe
Recommendable quality Karlovy Vary
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2014
We would like to once again thank you for a very pleasant stay in your hotel. The entire atmosphere was very good. The room was good. Breakfast and dinner were very good, plentiful and tasty. Their staff were courteous and friendly. So it was all around a successful stay. We will certainly return to the hotel and we will recommend to others. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Carola & Thomas
Good price ratio for relatively small money.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Good middle class hotel, in a somewhat remote area, but absolutely suitable for total chill out and relax. Very friendly staff with good german, good tasty home cooking with varied menu. Unbeatable price-performance ratio. Gladly again. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    3.7
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    2.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    4.5
    Size of the room
    5.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Jörg
Peace and relaxation; great value.
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • January 2014
Nice quiet location and also without snow and ice on the lake very relaxing! Variety of excursions, ski - and hiking destinations within 50 kilometer. The food, the rooms, pool +Bowling+sauna and hotelgesamteindruck for this price we are really more than adequate. The travel time and evaluation were in january 2014. goge 14. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
Close
Patricia & Martin
In no case again Hotel Riviera!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2014
My friend and i went for our 1st common holiday in this hotel and are left here! The cleanliness is just disgusting, hair on the shower head also on 2. day, lumpy beds, closet in the bathroom clean, the pool area is one of the soil firmly stains without end, food burned very little selection in the evening only warm food in the morning there were the leftovers from dinner and at the front desk or you do not really want to understand what we say. For the way to the hotel you should rent a jeep get the potholes ... are partly for normal cars so deep that you almost the subfloor alleys. A real letdown in this hotel! Everywhere dirt and trash. Behind the bed trash next to the bed unzwischen the bedside table only trash. On the balcony may be the tiles from the wall and it just left. The floor in the dining room is not vacuumed the table cloths on the table despite stains not changed. Stay away from this hotel. read hotel review
  • Gastronomy
    1.3
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    2.0
  • Location
    1.5
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Room
    2.3
    Size of the room
    3.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Service
    1.5
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
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Ralph
We were for 3 time there.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
We were for 3 time there and had a very nice time in the Riviera. We were very good, the service was excellent. We always liked the food, only the slaughter for us was a little ribald. Well-marked hiking trails of the hotel and buses run regularly to Karlsbad. We would love to come back. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
Close
Eva
Peace and relaxation in the Riviera.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Size of the room was enough, by courtesy We got one with a view of the lake, which was very nice Was. Through the quiet area and the peace and quiet in the hotel we found Peace and relaxation. read hotel review
  • Hotel
    5.0

    Size of the room was enough, by courtesy We got one with a view of the lake, which was very nice Was. Through the quiet area and the peace and quiet in the hotel we found Peace and relaxation.

  • Location
    2.0

    Apart from the sea there was nothing, only with the car is a bit tz Reach. No public transport even shops. Approach totally with potholes.

  • Sport & Leisure
    4.0

    Swimming pool small, jacuzzi very good. Sauna and Bowling Everything available.

  • Service
    5.0

    Very friendly staff, with advice and act with Problems and happy to help. Room cleaning was only after our stay 4 days, still everything was very clean. Towels were changed as needed.

  • Gastronomy
    6.0

    Quality and variety of the dinner was very good. There was each day something else very tasty cooked, Compliment from our side the chef and kitchen staff. Cleanliness in the restaurant was great. Tables were always nicely Set.

  • Room
    4.0

    For us, it was very well appointed and tastefully decorated. Everything was very clean, walls clean painted, lots of lamps. Television with some german programs.

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Eva
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
We booked this hotel at the beginning of the year with our son visited, because the new year relaxed start. I must say, we were not disappointed. The hotel is tucked away in a very quiet area, right on the lake. Here you can really let the spirits dangle. You can take a nice stroll and directly in the proximity there is a riding stable. In the summer you can swim in the lake or take a boat out. You are in the immediate area no high life expect, but the hotel has evenly very much variety. There were two ... bowling lanes, which one for a small fee can book, one can billiards and Kicker games, a sauna and a swimming pool. As well as in the hotel massages were offered. If you want shopping and strolling, you can reach Karlsbad in about 10 minutes with the car. The breakfast the hotel is also good. I have had better scrambled eggs eaten, but that is well known also a matter of taste. You had enough choice and is accordingly also full. On saturday there was a solo entertainer, the for the guests the music has. I think in the summer often various evening programs offered. The hotel has a restaurant, in the à-la-carte food. We enjoyed it, as we had booked bed and breakfast only, and the food was really very delicious and also by the prices really top! Drink prices both in the bar, as well as from the mini bar of the room were great! The rooms are nice and big and the beds very comfortable. The staff was very friendly and totally unobtrusive. We felt very relaxed and our son had a quantity fun with the whole hotel-offered. The herst back! Don't expect luxury, but you get for your money a clean, friendly hotel, l in nice relax and no boredom has. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Location
    3.8
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
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Andrea
Every year again in the new year.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
For many years we like to spend our new year holiday in this hotel. The says it all. The staff is very friendly, helpful and tried to complaints immediately to find a solution. Special thanks to mr Lev. He is simply great and very professional. We will definitely visit the hotel. Worth mentioning is, that since this year a lift in the hotel, so that also older people have the opportunity, to visit this hotel. The whole area is very clean and well maintained and we discover something new every year. For the children there were also numerous abendbeschäftigungen (pool ..., table football, Bowling, billiards.). Praiseworthy is also the raffle, the each year on new year's eve and the changing evening entertainment by prolonged length of stay. Thanks to the entire hotel team for the unforgettable stay. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Horst
Comfortable hotel on the lake.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
The hotel has been constantly updated. Cultivation bettenhaus, pool, bowling alley... , many events, family h. semsch read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    4.3
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    4.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Burghard & Bettina
New year's eve under regular guests.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
For many years we spend, with short term disruption, new year's eve in the 'Riviera' and also in summer or/and spring a few days there. We want to us as regular guests and thus emphasize, that you only regular is, if you feel, if the staff is friendly and you feel welcome, and of course if the price-performance ratio. We can all confirm this. The binding to the public transportation network is rather bad, since to the bus stop a long walk back only. By car you can reach everything good and excursions with pick-up at the hotel offered by ... the hotel. The staff is very attentive and helpful, even, if the pool bar is not yet opened, that is precisely arriving staff attentive and ask to be. Exceptional wishes were fulfilled. Highly recommended is the great massage, you should definitely not to be missed. A la carte food, we can fully recommend, we have daily lunch use of that and were never disappointed, both anrichteweise, and taste were great, a huge praise to the cuisine. We would also like to extend the warmest thanks to the entire staff and the chef mr Lev thank you, all have ensured, that it again an unforgettable new years eve trip has become. We are coming again. As always find something, what the attractiveness of the hotels improved. This time there was an elevator. read hotel review
  • Location
    4.3
    Transportation connection and available excursions
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
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Read all hotel reviews

Information about Hotel Riviera

Hotel Information

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Amenities

Hotel amenities

  • Non-smoking room
  • Hairdressers/Beauty salon
  • Playground
  • Hotel safe
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Additional childrens' bed
  • Air conditioning
  • Minibar
  • Safe
  • Bathroom
  • Pets allowed

A choice of sports

  • Outdoor pool

Spa offers

  • Sauna
  • Whirlpool

Other hotel information

  • City hotel
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones