# 2 of 80 hotels in Lugano

Hotel International au Lac(3 stars)

Via Nassa 68 - Piazza Luini 6901 Lugano View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.8
  • Location
    5.7
  • Gastronomy
    5.5
  • Sport & Leisure
    5.3

Rating breakdown

  • excellent
    19
  • very good
    2
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
Krystyna
Krystyna Melbourne Australia
  • Recommended hotel
  • Singles
  • City break
  • July 2014
This hotel is in an excellent position in the old town with designer shops and very close to ever. It is a boutique hotel which I always love.l would go back there every time its absolutely gorgeous. read hotel review
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
Close
Rosemary
Lugano revisited after many years
  • Recommended hotel
  • Couples
  • Other stay
  • June 2014
It was good to stay in a traditional style Swiss Hotel. The location was excellent-near the old town ,the landing stage for the lake steamers and the funicular to the stations.. All the staff were always ready to help and provide information about the region.. I read hotel review
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Rainer
A charming hotel in a great location.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2013
A nice 3 star hotel with charm. The hotel has a great location, it is not far to the town center and the lake promenade is almost on the doorstep. Free wi-fi in the lobby, in the room, it must be paid. In Lugano prevails parkplatzmangel, so you must still additional costs to calculate. read hotel review
  • Sport & Leisure
    3.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.8
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
    Family friendliness
    3.0
Close
Oliver
Actually not more
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2013
Am quite back and forth torn. I think the hotel not cheap. It is just ageing. The carpets smell musty, especially in the room and at least our room (228) was so badly soundproofed, like i have never worse experienced. Breakfast had everything i need. Staff was very nice and the location is of course very good. We are going to come again? May be, if the alternative again manned is... But my 1st choice in Lugano is this hotel not. read hotel review
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Room
    4.0
    Size of the room
    4.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
Close
Paul
Wonderful stay
  • Recommended hotel
  • Couples
  • Other stay
  • June 2013
Such a warm welcome by the reception staff, especially a lady called Cornelia. She had a good sense of humour and was very explicit with her information. The rooms were clean and tidy with ample wardrobe space. Breakfast was also very enjoyable and once again the staff were so polite and helpful. Food selection was wide and good quality. My only minor complaint was to have to pay for Wu-Fi in the room. Seems so petty at these prices. read hotel review
  • Gastronomy
    5.0

    great breakfasts and all you need for the day

  • Hotel
    6.0

    Such a warm welcome by the reception staff, especially a lady called Cornelia. She had a good sense of humour and was very explicit with her information. The rooms were clean and tidy with ample wardrobe space. Breakfast was also very enjoyable and once again the staff were so polite and helpful. Food selection was wide and good quality. My only minor complaint was to have to pay for Wu-Fi in the room. Seems so petty at these prices.

  • Location
    5.0

    We were blessed with amazing weather. We also found that the shops, restaurants etc. were very friendly. We shall come back to Lugano again certainly and will look to stay at this hotel again.

  • Room
    5.0

    Everything was clean and tidy with ample toilet facillities

  • Service
    6.0

    Well trained staff always willing to help

  • Sport & Leisure
    4.0

    Did not use these facilities so unable to comment

Close
Michael Scheler
A charming hotel, in which everything is true
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • May 2013
Everything is good here. Price-performance ratio, parking garage (very important) rooms, facilities breakfast, hotelppo (outside ) location of the hotel. Please after the rooms 214, 215, 216 questions. Or the newly renovated. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Read all hotel reviews

Information about Hotel International au Lac

Hotel Information

hotel.de

hotel.de *

The Hotel International au Lac***Superior is located on the lake-promenade in the city center, in the heart of the shopping and historical district of Lugano next to a large variety of typical restaurants and other cosy dining locations. Make use of the hotel's own underground garage, choose from elegantly furnished, air-conditioned rooms and fully relax at the swimming pool in the lush green garden of the Hotel International au Lac. The charming restaurant offers an extensive breakfast buffet. You can end your day with a drink or a light meal in the cosy Blues Bar. An Internet workstation and WiFi/ W-Lan Internet are accessible free of charge at the Lobby-Bar. WiFi Internet in the rooms is available for free. The Hotel International au Lac is one of the most renowned hotels of Lugano and features an exhibition about its 100-year long history. By the ICOMS / UNESCO jury the hotel has been listed as a 'Historic Hotel with Honour'. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Charge

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Air conditioning
  • Safe
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurant seats altogether: < 100
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Cafe
  • Number of cafes altogether: 1
  • Packed lunches
  • Catering service

Other hotel information

  • 24 hour reception
  • Check in from: 15:00
  • Non-hotel guests can/cannot access the area: open
  • Eurocard/Mastercard
  • Multilingual
  • Information desk
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service