# 1 of 7 hotels in Saanen

Steigenberger Alpenhotel & SPA Gstaad-Saanen(4 stars)

Schönriedstrasse 74 CH - 3792 Saanen Show map
Hotel Pictures - Steigenberger Alpenhotel & SPA Gstaad-Saanen
Average
Recommended
Trend

At a glance

  • Top Hotel (15)
    "Top Hotel" found in 23 reviews
    • " Top Hotel in the Swiss mountains " 
      5.777777777777779
      July 2011
    • " Steigenberger Hotel Gstaad is a well run hotel with a personal service. The rooms and hotel are very clean and in good condition. Especially ... " 
      5.777777777777779
      July 2011
    • " Steigenberger Hotel Gstaad is a well run hotel with a personal service. The rooms and hotel are very clean and in good condition . Especially to be highlighted is the absolutely competent and friendly staff at the front desk, ... " 
      5.777777777777779
      July 2011
    • " ... very clean and in good condition. Especially to be highlighted is the absolutely competent and friendly staff at the front desk, which at any time of the day or night with advice and act stands. This hotel is definitely recommendable ! " 
      5.777777777777779
      July 2011
    • " Very pleasant stay " 
      5.35
      August 2011
    • " The hotel is very well run . The staff is professional, courteous and very friendly. The stay is as pleasant as ... " 
      5.35
      August 2011
    • " Nice Hotel " 
      5.4
      September 2011
    • " Nice hotel in a beautiful location, only negative, for the use of the Internet for half an hour 5, -SFR ... " 
      5.4
      September 2011
    • " Nice hotel , good food, but dark room " 
      4.883333333333334
      March 2011
    • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. ... " 
      4.883333333333334
      March 2011
    • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. But spacious. Bathroom was newly renovated -beautiful. hotel offers childcare (Monday-Friday) but makes no endorsement on the Internet?! ... " 
      4.883333333333334
      March 2011
    • " Rooms are strong ageing. Value for money is good not. Extra charges high. Discover bicycles must 35:00 CHF. p. Tag. Be paid extra. Customer ... " 
      3.444444444444444
      July 2012
    • " We were very satisfied ! We were a group of six people and a baby for the first time the steigenberger hotel traveled, ... " 
      5.555555555555556
      April 2011
    • " We were very satisfied! We were a group of six people and a baby for the first time the steigenberger hotel traveled, for a weekend and were very satisfied ! Very friendly and comfortable hotel! " 
      5.555555555555556
      April 2011
    • " Very good house - value for money vote " 
      5.513888888888888
      April 2012
  • Staff are very friendly (11)
    "Staff are very friendly" found in 11 reviews
    • " ... are not a problem. The hotel complex is architecture is very good, the view from The rooms or balconies is great. The village of Gstaad offers Exclusive shopping. The employee in the shops Staff are very friendly . " 
      5.35
      August 2011
    • " Service very good but unfortunately very worn " 
      4.683333333333334
      July 2012
    • " The hotel has a very good service . Unfortunately the rooms are very worn and in particular the carpet is very old. The service ... " 
      4.683333333333334
      July 2012
    • " ... with small balcony overlooking the valley towards, beautiful view of the valley, very small bath however appropriately with the charm and decor of the Sieebziger years. Otherwise very clean and the staff was very friendly and attentive service. " 
      5.25
      September 2011
    • " It was not my first visit to the Steigenberger hotel Gstaad-Saanen-but by far the best! A beautiful renovated room with a view of the Rüblihorn, wonderful weather and friendly, motivated staff of the hotel me for a wonderful weekend from the working life in/out privileges. Everything was ... " 
      5.916666666666667
      July 2012
    • " The hotel has us in p. week and our four kids fallen! The staff was very friendly and helpful, the food for the children and above all for us was very tasty itself. The area is ... " 
      5.472222222222222
      May 2011
    • " Excellent hotel- very friendly staff " 
      5.791666666666667
      March 2011
    • " ... was OK. The breakfast buffet left nothing to be desired and the four courses -dinner was excellent. Tea and cakes in the afternoon we could not every day, as we if the weather is nice Traveled. The staff were very friendly and accommodating . Gladly I would stay here again holidays. " 
      5.75
      July 2012
    • " The absolute strength the rise bergers! very friendly and helpful staff . service of the highest standard. Obviously well trained staff, Authentic and personal ... " 
      5.833333333333333
      January 2012
    • " Nice hotel with very friendly staff " 
      5.305555555555555
      August 2011
    • " Nice hotel with comfortable and well equipped rooms. Great breakfast buffet and pleasant a la carte restaurant. Friendly staff and director make you feel very welcome. Rooms on the south side have a beautiful view on the ... " 
      5.305555555555555
      August 2011
  • Good food (7)
    "Good food" found in 7 reviews
    • " Nice hotel, good food , but dark room " 
      4.883333333333334
      March 2011
    • " ... respectively rising, I think personally very difficult. Also for shopping or if you want to go out you must climb into the car. Teenagers reaching here probably extremely boring in the evening. Food was very good . In the evening 5-course menu, in the morning a rich breakfast, afternoon tea and cakes. " 
      4.883333333333334
      March 2011
    • " All around -comfort-service and excellent kitchen ! " 
      6
      June 2012
    • " The hotel has us in p. week and our four kids fallen! The staff was very friendly and helpful, the food for the children and above all for us was very tasty itself. The area is beautiful and you can do some skiing also other. The room were clean and ... " 
      5.472222222222222
      May 2011
    • " ... invited to a tour behind the scenes a, which was very interesting. Indoor pool and spa are recently renovated and except for the lack of smell in the aroma steam room, everything was OK. The breakfast buffet left nothing to be desired and the four courses -dinner was excellent. Tea and cakes in the afternoon we could not every ... " 
      5.75
      July 2012
    • " very good breakfast buffet with a big selection. cooking station with daily variable offers, for example with fresh ... " 
      5.833333333333333
      January 2012
    • " Nice hotel with comfortable and well equipped rooms. Great breakfast buffet and pleasant a la carte restaurant. Friendly staff and director make you feel very ... " 
      5.305555555555555
      August 2011
  • The rooms are shabby (2)
    "The rooms are shabby" found in 2 reviews
    • " Ageing complex, the rooms are shabby , the floor coverings worn and dirty.! Right on the main street located! Do not use the half ... " 
      3.402777777777778
      April 2012
    • " Nice hotel, good food, but dark room " 
      4.883333333333334
      March 2011
  • see more

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.2
  • Location
    4.7
  • Gastronomy
    5.4
  • Sport
    5.2

Rating breakdown

  • Excellent
    33
  • Very Good
    8
  • Acceptable
    5
  • Poor
    2
  • Terrible
    0
Read all hotel reviews

The most helpful favorable review

5.791666666666667
1 out of 1 people found this review helpful

The trails nber recrystallized hotel Gstaad-saanen is an excellent hotel, the you like at any time further recommends. I look me on my next visit. The breakfast and the à la carte restaurant left nothing to be desired. …  read more

The most helpful critical review

3.944444444444444
1 out of 1 people found this review helpful

The hotel is etwaqs dark and in the years come. Once again the room needed a facelift. Nevertheless, the hotel is pleasant, personally. The SPA is rather small and the quality of the hotel crowded. It is surely better hotels in Gstaad, but the price/performance ratio. …  read more

Summary of guest reviews by categories

  • " Top Hotel in the Swiss mountains "  Read more
    5.777777777777779
    July 2011
  • " Steigenberger Hotel Gstaad is a well run hotel with a personal service. The rooms and hotel are very clean and in good condition. Especially ... "  Read more
    5.777777777777779
    July 2011
  • " Steigenberger Hotel Gstaad is a well run hotel with a personal service. The rooms and hotel are very clean and in good condition. Especially to be highlighted is the absolutely competent and friendly staff at the front desk, ... "  Read more
    5.777777777777779
    July 2011
  • " ... very clean and in good condition. Especially to be highlighted is the absolutely competent and friendly staff at the front desk, which at any time of the day or night with advice and act stands. This hotel is definitely recommendable! "  Read more
    5.777777777777779
    July 2011
  • " Very pleasant stay "  Read more
    5.35
    August 2011
  • " The hotel is very well run. The staff is professional, courteous and very friendly. The stay is as pleasant as ... "  Read more
    5.35
    August 2011
  • " Nice Hotel "  Read more
    5.4
    September 2011
  • " Nice hotel in a beautiful location, only negative, for the use of the Internet for half an hour 5, -SFR ... "  Read more
    5.4
    September 2011
  • " Nice hotel, good food, but dark room "  Read more
    4.883333333333334
    March 2011
  • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. ... "  Read more
    4.883333333333334
    March 2011
  • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. But spacious. Bathroom was newly renovated-beautiful. hotel offers childcare (Monday-Friday) but makes no endorsement on the Internet?! ... "  Read more
    4.883333333333334
    March 2011
  • " Rooms are strong ageing. Value for money is good not. Extra charges high. Discover bicycles must 35:00 CHF. p. Tag. Be paid extra. Customer ... "  Read more
    3.444444444444444
    July 2012
  • " We were very satisfied! We were a group of six people and a baby for the first time the steigenberger hotel traveled, ... "  Read more
    5.555555555555556
    April 2011
  • " We were very satisfied! We were a group of six people and a baby for the first time the steigenberger hotel traveled, for a weekend and were very satisfied! Very friendly and comfortable hotel! "  Read more
    5.555555555555556
    April 2011
  • " Very good house - value for money vote "  Read more
    5.513888888888888
    April 2012
  • " Winter activities program very recommendable, as well as the hotel with the view behind the scenes. very good value for money "  Read more
    5.833333333333333
    January 2012
  • " Service very good but unfortunately very worn "  Read more
    4.683333333333334
    July 2012
  • " The hotel has a very good service. Unfortunately the rooms are very worn and in particular the carpet is very old. The service is very good! Unfortunately there was ... "  Read more
    4.683333333333334
    July 2012
  • " Very beautifully located house, under good management and kitchen! Bus station right at the house. Private car is however ... "  Read more
    5.638888888888889
    July 2012
  • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. But spacious. ... "  Read more
    4.883333333333334
    March 2011
  • " Steigenberger Hotel Gstaad is a well run hotel with a personal service. The rooms and hotel are very clean and in good condition. Especially to be highlighted is the absolutely competent and friendly staff at the front desk, which at any time of the day or night with advice and act stands. This hotel ... "  Read more
    5.777777777777779
    July 2011
  • " Very beautifully located house, under good management and kitchen! Bus station right at the house. Private car is however pleasant for the area. ... "  Read more
    5.638888888888889
    July 2012
  • " ... are not a problem. The hotel complex is architecture is very good, the view from The rooms or balconies is great. The village of Gstaad offers Exclusive shopping. The employee in the shops Staff are very friendly. "  Read more
    5.35
    August 2011
  • " Service very good but unfortunately very worn "  Read more
    4.683333333333334
    July 2012
  • " The hotel has a very good service. Unfortunately the rooms are very worn and in particular the carpet is very old. The service ... "  Read more
    4.683333333333334
    July 2012
  • " ... with small balcony overlooking the valley towards, beautiful view of the valley, very small bath however appropriately with the charm and decor of the Sieebziger years. Otherwise very clean and the staff was very friendly and attentive service. "  Read more
    5.25
    September 2011
  • " It was not my first visit to the Steigenberger hotel Gstaad-Saanen-but by far the best! A beautiful renovated room with a view of the Rüblihorn, wonderful weather and friendly, motivated staff of the hotel me for a wonderful weekend from the working life in/out privileges. Everything was ... "  Read more
    5.916666666666667
    July 2012
  • " The hotel has us in p. week and our four kids fallen! The staff was very friendly and helpful, the food for the children and above all for us was very tasty itself. The area is ... "  Read more
    5.472222222222222
    May 2011
  • " ... was OK. The breakfast buffet left nothing to be desired and the four courses -dinner was excellent. Tea and cakes in the afternoon we could not every day, as we if the weather is nice Traveled. The staff were very friendly and accommodating. Gladly I would stay here again holidays. "  Read more
    5.75
    July 2012
  • " The absolute strength the rise bergers! very friendly and helpful staff. service of the highest standard. Obviously well trained staff, Authentic and personal ... "  Read more
    5.833333333333333
    January 2012
  • " Nice hotel with very friendly staff "  Read more
    5.305555555555555
    August 2011
  • " Nice hotel with comfortable and well equipped rooms. Great breakfast buffet and pleasant a la carte restaurant. Friendly staff and director make you feel very welcome. Rooms on the south side have a beautiful view on the ... "  Read more
    5.305555555555555
    August 2011
Gastronomy
  • " Nice hotel, good food, but dark room "  Read more
    4.883333333333334
    March 2011
  • " ... respectively rising, I think personally very difficult. Also for shopping or if you want to go out you must climb into the car. Teenagers reaching here probably extremely boring in the evening. Food was very good. In the evening 5-course menu, in the morning a rich breakfast, afternoon tea and cakes. "  Read more
    4.883333333333334
    March 2011
  • " All around -comfort-service and excellent kitchen! "  Read more
    6
    June 2012
  • " The hotel has us in p. week and our four kids fallen! The staff was very friendly and helpful, the food for the children and above all for us was very tasty itself. The area is beautiful and you can do some skiing also other. The room were clean and ... "  Read more
    5.472222222222222
    May 2011
  • " ... invited to a tour behind the scenes a, which was very interesting. Indoor pool and spa are recently renovated and except for the lack of smell in the aroma steam room, everything was OK. The breakfast buffet left nothing to be desired and the four courses -dinner was excellent. Tea and cakes in the afternoon we could not every ... "  Read more
    5.75
    July 2012
  • " very good breakfast buffet with a big selection. cooking station with daily variable offers, for example with fresh ... "  Read more
    5.833333333333333
    January 2012
  • " Nice hotel with comfortable and well equipped rooms. Great breakfast buffet and pleasant a la carte restaurant. Friendly staff and director make you feel very ... "  Read more
    5.305555555555555
    August 2011
  • " Nice hotel with great view. Nice lobby, nice pool area. Room should be replaced-the gloomy dark wood from. But spacious. Bathroom was newly ... "  Read more
    4.883333333333334
    March 2011
  • " It was not my first visit to the Steigenberger hotel Gstaad-Saanen-but by far the best! A beautiful renovated room with a view of the Rüblihorn, wonderful weather and friendly, motivated staff of the hotel me ... "  Read more
    5.916666666666667
    July 2012
  • " Ageing complex, the rooms are shabby, the floor coverings worn and dirty.! Right on the main street located! Do not use the half ... "  Read more
    3.402777777777778
    April 2012
  • " Nice hotel, good food, but dark room "  Read more
    4.883333333333334
    March 2011
Brigitta & Werner
Switzerland
  • Couple
  • Age 66-70
8 Other hotel reviews
5.7
Rated:  
  • 3 to 5 days
  • Sports
  • Hotel recommended
The all of the staff is courteous and very friendly, as you rarely experiences.For breakfast they offer all you could ask for - one is from a to z with the finest spoiled. Free table. Tea and cakes in the afternoon - after the skiing was lovely. Very varied very good food-here, you could enjoy the dishes on the the court matching plates with the eyes a compliment to the kitchen! In the evening is a whole time the stay an assigned table. The front part of the restaurant is comfortable and nice. The rear part - especially if there are so many … read more
Johannes
China
  • Couple
  • Age 56-60
2 Other hotel reviews
4.7
Rated:  
  • 1 week
  • Sports
  • Hotel not recommended
A luxury hotel with zwiespältigem impression: the excellent sauna-/pool area contrasts with the ehrwürdigem charm of the 80. years, in the hotel built; the excellent cuisine and the fine restaurant/ breakfast fits hard to use as event -hotel for groups with mittwöchlicher disco until 02:00. Not at all go the standard rooms with the busy through road nearby balcony and only access via spiral staircase over the bar /lobby/front desk. Different rooms like probably be better, but this one should not do that to himself. … read more
Hans
Switzerland
  • Family
  • Age 41-45
1 Other hotel reviews
5.3
Rated:  
  • 1 week
  • Sports
  • Hotel recommended
If you want a typical swiss hotel, is available in the Steigenberger probably in the wrong place: there are hardly any swiss assisting and the ' pseudotracht' barely fit the swiss mountains. But if you are not disturbed, a great holiday in beautiful surroundings with a very good tourist offer. The always very friendly service the employees, the excellent food, the nice fireplace bar with piano music during tea time, the overall good atmosphere and the nice view make the outdated equipment in the rooms (clearly visible signs of wear) more than made up for it. The spa area has a large … read more
Sanne
Germany
  • Single
  • Age 31-35
1 Other hotel reviews
5.9
Rated:  
  • 1 to 3 days
  • Hiking / Wellness
  • Hotel recommended
It was not my first visit to the Steigenberger hotel Gstaad-Saanen-but by far the best! A beautiful renovated room with a view of the Rüblihorn, wonderful weather and friendly, motivated staff of the hotel me for a wonderful weekend from the working life in/out privileges. Everything was just right! Culinary no wishes are left unfulfilled: the dinner in the think beiz is a must ( food and view!) and the breakfast buffet the next morning can simply no wishes left. Many thanks to the whole team! … read more
Gabi
Switzerland
  • Couple
  • Age 51-55
1 Other hotel reviews
3.4
Rated:  
  • 1 week
  • Hiking / Wellness
  • Hotel not recommended
Rooms are strong ageing. Value for money is good not. Extra charges high. Discover bicycles must 35:00 CHF. p. Tag. Be paid extra. Customer service still leaves many wishes open. … read more
Read all hotel reviews

Information about Steigenberger Alpenhotel & SPA Gstaad-Saanen

Hotel own description

  • What the hotel offers
    The Steigenberger Alpenhotel and SPA in Gstaad-Saanen is a 4-star hotel in a rustic chalet style with 134 rooms and suites, overlooking the breath-taking scenery of the Bernese Alps. It has six bright conference rooms and several event locations ("Cheese Chalet" for Fondue & Raclette, fireplace-piano-lounge with panoramic views, event location "Stollen") for up to 130 people. Two restaurants and a bar offer culinary delights and the Spa World Luxury a swimming pool, panoramic sauna, herbal steam bath and Kneipp basin.
  • Location
    The views are amazing; from the Steigenberger Alpenhotel and SPA in Gstaad-Saanen, 1100 meter above sea level you will enjoy magnificent panoramas of the Bernese Alps. Also impressive is the charming hotel architecture, the comfortable ambience, and the diverse leisure options available that allow you to forget your daily stresses.
  • Accommodation
    Indoors you will be treated to cosiness and comfort. The 125 rooms and 9 suites are all furnished in rustic Swiss style and feature cosy corner seating units and all modern comforts such as satellite TV, minibar and dressing gown service.
  • Food and Drink
    In the restaurant “Sonnenhalte" gourmet's creations are as served as well as 5-course menus. The team of the rustic “Halte Beiz” spoils you with tastes from the “Saanenländer” kitchen. The chalet next door can be used for sociable evenings with Raclette or fondue. At the hotel bar the evening will be completed by live piano music.
  • Leisure
    Those who want to recover after a busy day will be spoilt properly in the spa World – not least by the panoramic sauna, herbal steam bath, swimming-pool or Kneip washbasin. For the small ones is provided too, in the first and only kids spa in Switzerland.
  • Other facilities and services
    At the Steigenberger Alpenhotel and SPA Gstaad-Saanen your seminar ideas find a lot of space – 6 bright conference rooms and several event locations ("Cheese Chalet" for Fondue & Raclette, fireplace-piano-lounge with panoramic views, event location "Stollen") offer capacities for up to 130 people. The clear air, the quiet location of the hotel and the numerous leisure activities in the region create the ideal environment for effective and pleasant conferences.
read more see hotel amenities

Hotel description *

  • Location
    The hotel is situated at an altitude of 1,100 m on a south-facing slope with a beautiful view over the Waadtlönder Alps.
  • Facilities
    The family-friendly, air-conditioned ski hotel is designed in a typical chalet style, giving a charming impression of a mountain village. Guests are welcomed in the lobby, which offers a 24-hour reception and a 24-hour check-out service, as well as a hotel safe, cloakroom, currency exchange and lift access to the upper floors. Additional amenities include a newspaper stand and a children’s playground. Guests can enjoy a drink at the café and bar, and dine in the restaurant. Business travellers can make use of the conference facilities. Wireless Internet access is available for a fee and guests can also take advantage of room service. There is a car park and a garage for a fee for those arriving by car. Bicycle hire is also available.
  • Rooms
    All rooms are en suite and feature a shower, bath and hairdryer, as well as a double or king-size bed, a direct dial telephone, satellite/cable TV, a radio and Internet access. Further features include tea and coffee making facilities, individually regulated air conditioning/heating and a balcony or terrace.
  • Sports/Entertainment
    The hotel houses an indoor swimming pool with a solarium, as well as a gym and spa with a hot tub, a sauna and massage treatments. Additional activities include diving, canoeing, table tennis, horse riding, biking and an entertainment programme for children. Fans of the fairway can visit a golf course for a fee about 3 km from the hotel.
  • Meals
    Breakfast is served each morning, while lunch and dinner can be taken à la carte or selected from a set menu.
  • Payment
    American Express, Diners Club, MasterCard and VISA are accepted at this hotel.
read more see hotel amenities
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • CD Player
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Cafe
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service
read hotel information