# 7 of 73 hotels in Esens

Hotel Benser Hof(4 stars)

Hauptstrasse 9 26427 Bensersiel Niedersachsen View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.1
  • Location
    5.0
  • Gastronomy
    5.2
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    11
  • very good
    5
  • acceptable
    2
  • poor
    0
  • terrible
    0
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WS
carnival getaway 2014.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • March 2014
As this hotel 4 * is beyond me, service in the restaurant unfriendly, snippish, overstrained. Complaints were ignored. Wait for dinner about 1 hour, portions' very clear '. Beverages had several times be ordered. Dogs in the breakfast room allows. From the bathroom constantly rotten smell. No shower stall, just a curtain. read hotel review
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    3.0
  • Gastronomy
    2.8
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Room
    3.8
    Size of the room
    5.0
    Cleanliness & linen change
    3.0
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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Information about Hotel Benser Hof

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