# 15 of 53 hotels in Costa Calma

SBH Crystal Beach Hotel & Suites(4 stars)

Avenida LTU 3 35627 Costa Calma View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    5.2
  • Service
    5.3
  • Location
    4.9
  • Gastronomy
    4.7
  • Sport & Leisure
    4.6

Rating breakdown

  • excellent
    149
  • very good
    83
  • acceptable
    40
  • poor
    4
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.05

%blank% for 21 years after fuerte, had now the 4. time Hotel Crystal because of the small number of beds is selected. The level of the hotel sinks unfortunately, would this hotel only with breakfast book, but since it is a TUI hotel is, is this offer hardly come. We must therefore after a new domicile look elsewhere. By the car directly from airport we are always mobile. Unfortunately. The front desk is very hard, you know the crew, but unfortunately is a …  read hotel review

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The most helpful negative review

3.8333333333333335

A shame, it was once a very nice hotel. Unfortunately we had problems with our room. We have a room with a direct view of the sea booked (1-5 floor) got but unfortunately one on the 8 floor with partial megabyte. These rooms sindleider something bad location as you are before 23 o'clock no peace if the atrium events are. Unfortunately ireland standard time neither the competent travel line still the organizer TUI in the location us for this reason a reise …  read hotel review

read more Acceptable, Poor, Terrible reviews
Antje
Relaxation at it's finest!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2014
Very nice holiday! The staff could not be more friendly. The mechanic, the cleaning staff, service in the restaurant, the front desk to management only friendly faces you looked. Courtesy and service written in big letters over here. The food is very good and always optically very attractively arranged. The rooms are very clean and tidy. read hotel review
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
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Sylvia Gabriele Heidi
Super hotel
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
We'll be back! Hotel, staff, and cleanliness is absolutely fine. One can really further recommendable! We will definitely go back to this hotel, however not suitable for small children! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Peter
The hotel has unfortunately not more than 2 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2014
The first room was completely moldy and it sometimes smelled strongly of feces on the terrace. (room 110) The first two floors have water damage and partly (room 1. + 2.) strong mold. The second room was situated directly at the road, from 6 hours was the night. (522) If you want to eat his meals in a cave in the summer is here exactly correct. (restaurant has no windows or. Daylight) Beach chairs and umbrellas in a desolute condition. beach towel exchange is for the money. (small tip, get in the morning towel, deposit and demand deposit and ... evening give back to do. read hotel review
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
  • Room
    2.8
    Size of the room
    3.0
    Cleanliness & linen change
    2.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    2.0
  • Gastronomy
    3.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    2.0
  • Service
    4.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
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Holger
45
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Great holiday, food/water 3 times last year as beach hotel good/very good probably in 15 the abflussdes bidet has esleicht smell, the ladies were so discreet but that we never saw abflussdeckel well locked again after use read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
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Doris
Only with drawbacks
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Hello, the Crystal Beach as 4☆+ 3 of us but only offered with☆assessed. The food was ok, but we expect more than out of a tin and fruit salad from the olives gleichigen. Also a decoration for the eye would not be bad. The elevator remains putting and often sounds like the Titanic the sink. Also there is only the toilets in the beach bar 5 floor and can only be used from the neighboring hotel, because it has no. The cocktails are mini, but otherwise would probably too expensive good all-inclusive! 1 week was enough, so all in all ..., and no demands, this hotel is very good.-) read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Hotel
    3.8
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    2.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
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Detlef
Pure relaxation.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
We wanted a week in a quiet, clean and well-kept hotel relax - and have Crystal Beach found! Who would like a pure sick leave, is in the cb well cared for. Will definitely come again. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
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Rolf
Review of Mars-people.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Booked last minute, the partly bad reviews HolidayCheck read, wanted to transfer which did not work) and would then have to be extended. We were surprised about the really grossly excessive and inappropriate reviews. Food was good, the selection was good, hygiene (plumbing etc.) perfect. And the beach was great! Airline Germania from Düsseldorf for decades not so pleasant servicereichen flight experience. %singlelinebreak % All around a perfect holiday. Criticism comes only from other star. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
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Sabine
A hotel for well-being feeling meter friendly staff.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
A hotel with very friendly and helpful staff %singlelinebreak % The rooms are very spacious and clean. %singlelinebreak % To the beach it was only two or three minutes to walk and you are in the water. %singlelinebreak % The food is rich always freshly prepared. Something for everyone. %singlelinebreak % We can nothing negative to say we were very pleased with everything and we will definitely come back spend our holidays there. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Gustav
Very relaxing and enjoyable holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Hotel is definitely further recommendable We will be happy to return here again. Very quiet and well-kept area. Food was great. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
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Susanne
Good hotel with potenzial for improvement!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel has 170 rooms, an outdoor pool, a sauna, 2 restaurants and a bar as well as a Midget Golf-, tennis court and a very old gym. General is to say the following: the average age was 60 for adventurous families and young people and from the hotel is pretty good. However, if you would like a relaxing holiday and outside the hotel move and only to sleep and food is, for the this hotel is great. We had booked half board. The food overall was much on the german adjusted. Amenities such as wlan cost specially and are ... very expensive. As well as costs of the safe 23 Euro per week and 1 0 €deposit. The towels we could rent for 5 €deposit. A change costs 1 €. read hotel review
  • Room
    4.0

    When we entered the room we were about the size of the room very surprised. Although we booked a room without sea view had, we could still see the sea (room 705). The room had an air conditioning system and tv (tube), 2 king-size beds, a desk, a very spacious terrace and a bathroom with shower, plenty of space for cosmetics and toilet/bidet. The beds were very comfortable. However it seems so, as if the furniture still the initial supply of the hotel. If you design and colors value, is rather go wrong here. For us it wasn't too important, since we were hardly in the hotel anyway. However one saw, that the furniture partly not more cleaned were. The chair in the room had many disgusting stains on, as well as the lamp by the bed. Positive was however, that the calls from the phone in all destinations only €0.19 (fixed) cost. Altogether was the cleaning of the room was good, but now and again, a little bit careless. Under the bed was not vacuumed and one day the trash forget.

  • Hotel
    5.0

    The hotel has 170 rooms, an outdoor pool, a sauna, 2 restaurants and a bar as well as a Midget Golf-, tennis court and a very old gym. General is to say the following: the average age was 60 for adventurous families and young people and from the hotel is pretty good. However, if you would like a relaxing holiday and outside the hotel move and only to sleep and food is, for the this hotel is great. We had booked half board. The food overall was much on the german adjusted. Amenities such as wlan cost specially and are very expensive. As well as costs of the safe 23 Euro per week and 1 0 €deposit. The towels we could rent for 5 €deposit. A change costs 1 €.

  • Service
    5.0

    The staff from the front desk was consistently german and always very friendly. On 2. night i wanted to have a 2. ceiling, the housekeeping within a few minutes. We could from the staff at the reception information and advice about the surrounding area. The room cleaning took place daily, the bedsheets were changed every 3 days. Generally the housekeeping was always around the cleanliness of the areas hard.

  • Location
    6.0

    The hotel is located directly on the beach of Costa Calma. From the airport Puerto del Rosario we were with the shuttle bus picks you up and drove about an hour to the hotel. Costa Calma was generally a very big place with lots of shopping and restaurants/bars. However we have fast noticed, that the prices in the supermarkets directly at the hotel were very much more expensive, than in a supermarket, the 10 - minute walk away is. Generally are lots of nice places to eat and drink about 10-15 - minute walk away. But worth it. We were eat somewhere else every day. At first we were on the first day very much shocked, as many nearby restaurants very 'germanized' were. There was a currywurst and german beer. One runs however a little further, you will find other local. The excursions we could look over our travel agent. With all the excursions we were very satisfied. Generally one has also the possibility of a rental car for about 35 Euro per day to rent. The driving in fuerte is not a problem, but you got so no information on towns and cities, the you look at.

  • Gastronomy
    5.0

    The hotel had 2 restaurants and a bar. We had booked half-board, as we were not all day long in the hotel wanted. The breakfast buffet had a wide variety of cold and warm dishes. Breakfast was until 10 hours. But also for late risers was until 12 o'clock a small breakfast in the other restaurant. The dinner was basically always the same. There was a fish dish, one or two nudelspeisen, a meat dish, in addition much hot vegetables and vegetarian dishes, as well as salads and sweets for dessert. A small points deduction, as there were hardly any local dishes. Positive bewertden but the waiters and chefs, who tried very hard, the tables quickly and reset. Likewise, the cooks the buffet very quickly refilled. The beverages had in the evening with half board to be paid extra. The prices were for soft drinks in order. But be careful with the alcoholic beverages. On the first evening we have a Cuba Libre ordered for €4.90. the price is once okay, we thought. Then came the drinks. It was only 0.2 liter and 3 ice cubes in the glass. We decided the other evenings outside some bars to visit. This fulfilled then also our expectations. At the tips, it is very different. Some restaurants estimate has an adequate tip already on the bill. With a total of 2 1 €has bspw. A Euro tip added. Otherwise it was mostly voluntarily. Important to mention i think rather the prices in the supermarket. The prices in the supermarkets, the right on the hotel beach chairs, mostly much more expensive, than in the supermarkets, the 10 - minute walk away.

  • Sport & Leisure
    3.0

    The hotel had a small minigolf area (free of charge), a tennis court (2 €/ rackets), a pool and a volleyball court. The pool was in relation to the size of the hotel was small. Opposite the restaurants was a blackboard with animation and entertainment. However it seemed so, as the entertainer no 'want' to work. One day should it afternoon a volleyball game soutenant. But formed the 2 teams rather alone, by the entertainer no trace... The angeschriebene disco in the evening was rather dance music for the dominant older audience. For young people, the dancing wanted, was within the hotel offered nothing. The pool and the terrace was very well-kept, but also here you could see again, that the beach chairs and umbrellas still the initial supply of the hotel were. At the beach there were also beach chairs and umbrellas for each 4 Euro per day.

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Information about SBH Crystal Beach Hotel & Suites

Hotel Information

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Amenities

Hotel amenities

  • Hotel safe
  • Internet
  • Lift
  • Air conditioning

Room amenities

  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Table tennis

Spa offers

  • Sauna
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Eurocard/Mastercard
  • Car hire
  • Wifi
  • Laundry service