# 7 of 31 hotels in Hamburg - Altona

InterCityHotel Hamburg-Altona(3 stars)

Paul-Nevermann-Platz 17 22765 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • The hotel is great (4)
    "The hotel is great" found in 4 reviews
    • " The hotel is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much ... " 
      5.672222222222222
      July 2012
    • " For short breaks 100%. Bathroom was in a in need of renovation condition. For breakfast there were par baked instead of fresh rolls. Otherwise great hotel ... " 
      3.707142857142857
      June 2012
    • " Average hotel , to stay great! " 
      4.328571428571428
      August 2012
    • " Hotel is completely okay, however nothing special. Is right at the train station Altona. Everything clean and tidy . Room is not large, but absolutely sufficient. The bathroom was probably so a strange ... " 
      4.328571428571428
      August 2012
  • Very friendly staff (4)
    "Very friendly staff" found in 4 reviews
    • " ... is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much was the breakfast buffet, everything fresh, everything was there what you want, wide choice. Very friendly staff . I recommend the hotel in any case further. " 
      5.672222222222222
      July 2012
    • " ... only for sleeping needs, is here ideal conditions with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. " 
      5.172222222222222
      September 2012
    • " Centrally located, well-kept and friendly staff " 
      5.3999999999999995
      July 2012
    • " After a cruise with the ' Queen Elizabeth' we could already in the morning the room refer = great. In addition: location brilliant, traffic connection super, free use the HVV class, very friendly staff ( representatively Mrs Janine Schorradt at the front desk) and room- and bathroom-size ... " 
      5.3999999999999995
      July 2012
  • Very centrally located (1)
    "Very centrally located" found in 1 review
    • " Nice business hotel, very centrally located , especially for rail travels. Parking garage directly next to it. Supermarket and shops in the ... " 
      5
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.5
  • Service
    5.2
  • Location
    5.6
  • Gastronomy
    4.9
  • Sport & Leisure
    2.5

Rating breakdown

  • excellent
    48
  • very good
    29
  • acceptable
    5
  • poor
    1
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " The hotel is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much ... "  read hotel review
        5.672222222222222
        July 2012
      • " For short breaks 100%. Bathroom was in a in need of renovation condition. For breakfast there were par baked instead of fresh rolls. Otherwise great hotel... "  read hotel review
        3.707142857142857
        June 2012
      • " Average hotel, to stay great! "  read hotel review
        4.328571428571428
        August 2012
      • " Hotel is completely okay, however nothing special. Is right at the train station Altona. Everything clean and tidy. Room is not large, but absolutely sufficient. The bathroom was probably so a strange ... "  read hotel review
        4.328571428571428
        August 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Nice business hotel, very centrally located, especially for rail travels. Parking garage directly next to it. Supermarket and shops in the ... "  read hotel review
        5
        September 2012
  • Service
    Pros
    • Service Friendliness (4)
      Comments related to "Service" found in 4 reviews
      • " ... is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much was the breakfast buffet, everything fresh, everything was there what you want, wide choice. Very friendly staff. I recommend the hotel in any case further. "  read hotel review
        5.672222222222222
        July 2012
      • " ... only for sleeping needs, is here ideal conditions with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. "  read hotel review
        5.172222222222222
        September 2012
      • " Centrally located, well-kept and friendly staff "  read hotel review
        5.3999999999999995
        July 2012
      • " After a cruise with the ' Queen Elizabeth' we could already in the morning the room refer = great. In addition: location brilliant, traffic connection super, free use the HVV class, very friendly staff ( representatively Mrs Janine Schorradt at the front desk) and room- and bathroom-size ... "  read hotel review
        5.3999999999999995
        July 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Were already the second time in this hotel. Clean, but not big room. A good breakfast and friendly service. Traffic connection great. Every guest gets a free card for the public ... "  read hotel review
        5.158333333333333
        June 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Were already the second time in this hotel. Clean, but not big room. A good breakfast and friendly service. Traffic connection great. Every guest gets a free card ... "  read hotel review
        5.158333333333333
        June 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. "  read hotel review
        5.172222222222222
        September 2012
Carolin
Good hotel in top location.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is located next to the railway station Altona. Great location, if you like we are underway the whole day and not for a long time like to walk, the nearest s-bahn. Had a room with view to the station. Is a bit noisy in the morning, because one hears the loudspeaker announcements will be present, but if you were really tired the sleep also ☺. Unfortunately we had on arrival no light in the bathroom, unfortunately this was also only on the next morning. So was for us showers (.) With flashlight announced. The room was clean ... upon arrival and also during the stay was cleaned and the towels were changed. We didn't have breakfast. read hotel review
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Matthias
Good location, a bit small and old rooms.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel has several sides: On the one side of the hotel is in a great location right next to the train station Altona, super friendly staff and a breakfast like in 4 star hotel. Unfortunately, the rooms are a bit dated and very small, but functional and ok. The bed is also only 1,40m wide. At night it was surprisingly quiet despite room on train station side. But overall, for a short stay highly recommended. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    3.0
    Size of the room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Britta
Good location, but with technical problems.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2014
The location of the hotels could not be better - it is, one is noise sensitive. One side of the house is right on the railroad tracks, and the announcements are despite thick slices of clearly to be heard. In my room rattled also suddenly in the middle of the night the ventilation very loud, what the night's sleep ended. From the shower was not very hot water, and one of the elevators was broken, but the staff not to care seemed. The breakfast was ok. But overall the hotel is not in good condition. The carpets in the hallways ... are unacceptable. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
Close

Hotel in a great location and included public transport tick
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
We had the hotel in the context of our musical weekend (phantom of the opera) booked. The hotel is very centrally located and in the immediate proximity of a shopping center and the train station. We had our car in the garage of the basement is possible. 24h cost 12 Euro totally great we found the day ticket for the public transport, which the hotel free of charge got. So we could easily Hamburg look at. To the theaters' new flora ' one drives with the train a station. Even in the night you got really good to Reeperbahn and ... back. Our room was a business room with a view of the train station. There were no noise, so we could easily sleep. The bathroom, shower/sink, was in our opinion a bit small, but clean. Was a kettle with various teas and coffee. Overall we found the room clean and tidy, but a bit too small. read hotel review
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Christina
Good location - no free wi-fi!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2013
Location is great! Great access to public transport. Although train station is right next door - no noise. Staff was friendly. Unfortunately the promised free wi-fi for guests not for foreign guests very disadvantage was, there you various info from the internet did not use. It was offered us a wireless key for 5,- Euro per hour to buy - which i thought overpriced. Stayed on advice of the receptionist again and again tried in the free wi-fi to be - but it worked never. On the departure day they requested from us 5,- Euro to pay, since ... we apparently the pay wireless used - but we did not and had to despite all 5,- Euro pay. I found that already very rude, since during our stay never worked! read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
Close
Read all hotel reviews

Information about InterCityHotel Hamburg-Altona

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This modern hotel is located directly beside Altona train station, near the lively harbour. Hamburg’s most famous district, St. Pauli, lies about 2 km away.
  • The establishment was renovated in 2009. The establishment comprises a total of 133 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services and facilities at the hotel include a safe, wireless internet access, a restaurant, a breakfast room, a bar and a laundry. Parking facilities available to guests include a garage and a car park (for a fee).
  • All accommodation units feature air conditioning, central heating and a bathroom. The accommodation units each feature a king-size bed. A minibar is also available. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Each of the bathrooms is equipped with a shower and a hairdryer.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and full board.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning

Room amenities

  • Computer connection
  • Air conditioning
  • Minibar
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • International
  • Hotel bar
  • Packed lunches

Other hotel information

  • 24 hour reception
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Dry cleaning