# 7 of 31 hotels in Hamburg - Altona

InterCityHotel Hamburg-Altona(3 stars)

Paul-Nevermann-Platz 17 22765 Hamburg View on map
Average rating
Recommended
Trend

At a glance

  • Very friendly staff (4)
    "Very friendly staff" found in 4 reviews
    • " ... is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much was the breakfast buffet, everything fresh, everything was there what you want, wide choice. Very friendly staff . I recommend the hotel in any case further. " 
      5.672222222222222
      July 2012
    • " ... only for sleeping needs, is here ideal conditions with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. " 
      5.172222222222222
      September 2012
    • " Centrally located, well-kept and friendly staff " 
      5.3999999999999995
      July 2012
    • " After a cruise with the ' Queen Elizabeth' we could already in the morning the room refer = great. In addition: location brilliant, traffic connection super, free use the HVV class, very friendly staff ( representatively Mrs Janine Schorradt at the front desk) and room- and bathroom-size ... " 
      5.3999999999999995
      July 2012
  • The hotel is great (3)
    "The hotel is great" found in 3 reviews
    • " The hotel is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much ... " 
      5.672222222222222
      July 2012
    • " Average hotel , to stay great! " 
      4.328571428571428
      August 2012
    • " Hotel is completely okay, however nothing special. Is right at the train station Altona. Everything clean and tidy . Room is not large, but absolutely sufficient. The bathroom was probably so a strange ... " 
      4.328571428571428
      August 2012
  • Very centrally located (1)
    "Very centrally located" found in 1 review
    • " Nice business hotel, very centrally located , especially for rail travels. Parking garage directly next to it. Supermarket and shops in the ... " 
      5
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.5
  • Service
    5.1
  • Location
    5.6
  • Gastronomy
    4.9
  • Sport & Leisure
    2.8

Rating breakdown

  • excellent
    47
  • very good
    30
  • acceptable
    4
  • poor
    1
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " The hotel is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much ... "  read hotel review
        5.672222222222222
        July 2012
      • " Average hotel, to stay great! "  read hotel review
        4.328571428571428
        August 2012
      • " Hotel is completely okay, however nothing special. Is right at the train station Altona. Everything clean and tidy. Room is not large, but absolutely sufficient. The bathroom was probably so a strange ... "  read hotel review
        4.328571428571428
        August 2012
  • Location
    Pros
    • Is Central (1)
      Comments related to "Location" found in 1 review
      • " Nice business hotel, very centrally located, especially for rail travels. Parking garage directly next to it. Supermarket and shops in the ... "  read hotel review
        5
        September 2012
  • Service
    Pros
    • Service Friendliness (4)
      Comments related to "Service" found in 4 reviews
      • " ... is great suitable for city breaks and you a very good traffic connection. Very good in the hotel much was the breakfast buffet, everything fresh, everything was there what you want, wide choice. Very friendly staff. I recommend the hotel in any case further. "  read hotel review
        5.672222222222222
        July 2012
      • " ... only for sleeping needs, is here ideal conditions with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. "  read hotel review
        5.172222222222222
        September 2012
      • " Centrally located, well-kept and friendly staff "  read hotel review
        5.3999999999999995
        July 2012
      • " After a cruise with the ' Queen Elizabeth' we could already in the morning the room refer = great. In addition: location brilliant, traffic connection super, free use the HVV class, very friendly staff ( representatively Mrs Janine Schorradt at the front desk) and room- and bathroom-size ... "  read hotel review
        5.3999999999999995
        July 2012
  • Room
    Pros
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... with. All sights from Hamburg are comfortable with the S-Bahn or subway to reach. The ticket for the public transport is in Zimmerpresi included. The staff were always friendly and helpful and the rooms were always clean and prepared. "  read hotel review
        5.172222222222222
        September 2012
Carolin
Good hotel in top location.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • January 2014
The hotel is located next to the railway station Altona. Great location, if you like we are underway the whole day and not for a long time like to walk, the nearest s-bahn. Had a room with view to the station. Is a bit noisy in the morning, because one hears the loudspeaker announcements will be present, but if you were really tired the sleep also ☺. Unfortunately we had on arrival no light in the bathroom, unfortunately this was also only on the next morning. So was for us showers (.) With flashlight announced. The room was clean ... upon arrival and also during the stay was cleaned and the towels were changed. We didn't have breakfast. read hotel review
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Matthias
Good location, a bit small and old rooms.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
The hotel has several sides: On the one side of the hotel is in a great location right next to the train station Altona, super friendly staff and a breakfast like in 4 star hotel. Unfortunately, the rooms are a bit dated and very small, but functional and ok. The bed is also only 1,40m wide. At night it was surprisingly quiet despite room on train station side. But overall, for a short stay highly recommended. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Room
    3.0
    Size of the room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Britta
Good location, but with technical problems.
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2014
The location of the hotels could not be better - it is, one is noise sensitive. One side of the house is right on the railroad tracks, and the announcements are despite thick slices of clearly to be heard. In my room rattled also suddenly in the middle of the night the ventilation very loud, what the night's sleep ended. From the shower was not very hot water, and one of the elevators was broken, but the staff not to care seemed. The breakfast was ok. But overall the hotel is not in good condition. The carpets in the hallways ... are unacceptable. read hotel review
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
Close

Hotel in a great location and included public transport tick
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
We had the hotel in the context of our musical weekend (phantom of the opera) booked. The hotel is very centrally located and in the immediate proximity of a shopping center and the train station. We had our car in the garage of the basement is possible. 24h cost 12 Euro totally great we found the day ticket for the public transport, which the hotel free of charge got. So we could easily Hamburg look at. To the theaters' new flora ' one drives with the train a station. Even in the night you got really good to Reeperbahn and ... back. Our room was a business room with a view of the train station. There were no noise, so we could easily sleep. The bathroom, shower/sink, was in our opinion a bit small, but clean. Was a kettle with various teas and coffee. Overall we found the room clean and tidy, but a bit too small. read hotel review
  • Room
    4.3
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Christina
Good location - no free wi-fi!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2013
Location is great! Great access to public transport. Although train station is right next door - no noise. Staff was friendly. Unfortunately the promised free wi-fi for guests not for foreign guests very disadvantage was, there you various info from the internet did not use. It was offered us a wireless key for 5,- Euro per hour to buy - which i thought overpriced. Stayed on advice of the receptionist again and again tried in the free wi-fi to be - but it worked never. On the departure day they requested from us 5,- Euro to pay, since ... we apparently the pay wireless used - but we did not and had to despite all 5,- Euro pay. I found that already very rude, since during our stay never worked! read hotel review
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Room
    4.3
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
Close
Read all hotel reviews

Information about InterCityHotel Hamburg-Altona

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This modern hotel is located directly beside Altona train station, near the lively harbour. Hamburg’s most famous district, St. Pauli, lies about 2 km away.
  • The establishment was renovated in 2009. The establishment comprises a total of 133 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services and facilities at the hotel include a safe, wireless internet access, a restaurant, a breakfast room, a bar and a laundry. Parking facilities available to guests include a garage and a car park (for a fee).
  • All accommodation units feature air conditioning, central heating and a bathroom. The accommodation units each feature a king-size bed. A minibar is also available. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Each of the bathrooms features a shower and a hairdryer.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and full board.
  • The following credit cards are accepted in the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The InterCityHotel Hamburg-Altona is located next to the ICE station of the same name, Hamburg Altona, in the very heart of the city. The Hamburg city centre is only 4 km away and can be easily reached by the S-Bahn (city railway). The exhibition grounds are located only 3.5 km away from the hotel. Positioned between the theatre, musical stages, the exhibition grounds and the harbour, the InterCityHotel provides the ideal starting point for business, scene and culture. Experience Hamburg’s city mix of state opera, shopping paradise, museums and variety theatres. With the FreeCityTicket we offer our guests the possibility of using local public transport in Hamburg and the HADAG Elbe ferries free of extra charge. In your overnight stay in Hamburg-Altona you will find 133 comfortable air-conditioned rooms with a pleasant ambience for a relaxed period of time. In addition, there are 4 air-conditioned conference rooms with daylight illumination and modern multimedia conference technology.
  • Location
    · Hamburg-Altona station 0 km · Motorway (A 7) 3.5 km · Hamburg Fair and Exhibition Centre 3.5 km · City centre 4 km · Hamburg Airport 10 km · Motorway (A 1) 17 km
  • Accommodation
    133 rooms, air conditioning, minibar, desk, seating area, hairdryer, free WiFi with a bandwidth of > 256 kb/s, SAT TV (with Sky channels free of charge), telephone with voicemail, room for disabled guests, smoking rooms
  • Food and Drink
    On the ground floor of our building you will find our chic new BistroLounge. Our guests might start their day here with a fresh, rich breakfast buffet and in the afternoons and evenings we offer a diverse selection of warm and cold snacks which can be enjoyed in exceptional ambiance.
  • Other facilities and services
    4 conference and function rooms for up to 70 people, Internet terminal, free WiFi with a bandwidth of > 256 kb/s, FreeCityTicket for local public transport in Hamburg, shopping arcade, public car park 0.1 km from hotel (extra charge) Room for visions and space for a constant exchange of ideas of participants: The Hamburg-Altona InterCityHotel guarantees for both in its appealing conference area. Three air-conditioned meeting rooms with natural daylight and a business corner with a capacity of up to 70 guests are at your disposal. The FreeCityTicket already included in the room price is your key to greater mobility. InterCityHotel guests can use local public transport completely free of charge during their stay in the respective city or region. Get to your customer meeting without the stress of traffic and the worry of finding a parking space, criss-cross the city or travel on a schedule from one museum to the next – the FreeCityTicket saves the environment and your wallet in the long run. · FreeCityTicket included in the room price · Valid throughout your stay · A flexible, environmentally-friendly way to get from A to B

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Central heating
  • Minibar
  • Bathroom
  • Shower
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Hotel bar
  • Packed lunches

Other hotel information

  • City hotel
  • 24 hour reception
  • Business travellers
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service