Hotel Blue Side Family Club(3 stars)

Kumkoy Cad. Bingesik Mevkii View on map
Average rating
Recommended
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At a glance

  • Private beach (3)
    "Private beach" found in 3 reviews
    • " The hotel is very big, however therefor is the pool clearly too small and not really welcoming. The hotel has also a private beach , but you have to with the shuttle bus ( where only 4 people fit purely) 2 kilometer drive. The ... " 
      2.935714285714286
      September 2012
    • " ... especially the breakfast. If you are not full board had, have to during dinner the water pay. For example costs 1 liter Cola 4 €! Oh and I have twice the jams with a hair caught! In general good hotel location close to the great beach and side, but the hotel isn't the greatest. " 
      2.935714285714286
      September 2012
    • " ... since the bathroom totally dirty and moldy was. Room were not cleaned, towels, blankets and toilet paper were also repeated ask not come. Hair dryer was missing and TV didn't work. Conditions on the hotel's own beach were unacceptable. Three rows sun loungers, more was not possible, since the condition section ... " 
      2.0357142857142856
      September 2012
  • Great beach (1)
    "Great beach" found in 1 review
    • " ... you are not full board had, have to during dinner the water pay. For example costs 1 liter Cola 4 €! Oh and I have twice the jams with a hair caught! In general good hotel location close to the great beach and side, but the hotel isn't the greatest. " 
      2.935714285714286
      September 2012
  • The staff were very friendly and eager to help (1)
    "The staff were very friendly and eager to help" found in 1 review
    • " ... spartan; little variety. For this the dinner ok, but unfortunately for the quantity of the guests often longer waiting times at the buffet, because the staff with the rush overburdened was. The staff were very friendly and eager to help . " 
      4.321428571428571
      September 2012
  • The rooms are very simple (1)
    "The rooms are very simple" found in 1 review
    • " Because the hotel in shortest two renovated, you can't complain. The rooms are very simple but big. - The breakfast in the breakfast room rather spartan; little variety. For this the ... " 
      4.321428571428571
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.3
  • Room
    2.7
  • Service
    2.9
  • Location
    3.8
  • Gastronomy
    2.5
  • Sport & Leisure
    2.8

Rating breakdown

  • excellent
    6
  • very good
    3
  • acceptable
    4
  • poor
    10
  • terrible
    10
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " The hotel is very big, however therefor is the pool clearly too small and not really welcoming. The hotel has also a private beach, but you have to with the shuttle bus ( where only 4 people fit purely) 2 kilometer drive. The ... "  read hotel review
        2.935714285714286
        September 2012
      • " ... especially the breakfast. If you are not full board had, have to during dinner the water pay. For example costs 1 liter Cola 4 €! Oh and I have twice the jams with a hair caught! In general good hotel location close to the great beach and side, but the hotel isn't the greatest. "  read hotel review
        2.935714285714286
        September 2012
      • " ... since the bathroom totally dirty and moldy was. Room were not cleaned, towels, blankets and toilet paper were also repeated ask not come. Hair dryer was missing and TV didn't work. Conditions on the hotel's own beach were unacceptable. Three rows sun loungers, more was not possible, since the condition section ... "  read hotel review
        2.0357142857142856
        September 2012
    Cons
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " The most terrible hotel i have ever seen. Dirty rooms, no towels, no cleening, mold in the refridgerator and ... "  read hotel review
        1.3285714285714287
        August 2012
  • Location
    Pros
    • Beach (1)
      Comments related to "Location" found in 1 review
      • " ... you are not full board had, have to during dinner the water pay. For example costs 1 liter Cola 4 €! Oh and I have twice the jams with a hair caught! In general good hotel location close to the great beach and side, but the hotel isn't the greatest. "  read hotel review
        2.935714285714286
        September 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... spartan; little variety. For this the dinner ok, but unfortunately for the quantity of the guests often longer waiting times at the buffet, because the staff with the rush overburdened was. The staff were very friendly and eager to help. "  read hotel review
        4.321428571428571
        September 2012
  • Room
    Cons
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Because the hotel in shortest two renovated, you can't complain. The rooms are very simple but big. - The breakfast in the breakfast room rather spartan; little variety. For this the ... "  read hotel review
        4.321428571428571
        September 2012
Kim
Hotel from hell
  • Hotel not recommended
  • Couples
  • Beach holiday
  • September 2013
dirty filthy hotel no room for us when arrived and they try to put you in the complex across the road which are the hotel workers rooms stinking and soaking wet walls and bedsheets and the ceiling in the bathroom was hanging down and so much mold on the walls we couldn't stay in there,after refusing that room they said they didn't have a room for us the staff didn't speak English so they couldn't understand you,after staying in reception for a day and a half and a lot of complaining and tears we were taken to another ... hotel which was fantastic, we would never recommend this hotel to anyone,we have stayed in some very basic hotels but have never stayed in such a hell hole which was supposed to be a 4 star but they were not starred and they admitted that, if you go then its your own fault you have been warned read hotel review
  • Gastronomy
    1.0

    restaurant was like a prison canteen except that there was no crockery or cutlery the Russians would take bowls of bread and the cutlery to their table so there wasn't any more for you the food was dreadful slop in bowls there was cockroaches crawling amongst the bowls of food the man serving didn't know what he was serving when you asked him so reassuring not

  • Hotel
    1.0

    dirty filthy hotel no room for us when arrived and they try to put you in the complex across the road which are the hotel workers rooms stinking and soaking wet walls and bedsheets and the ceiling in the bathroom was hanging down and so much mold on the walls we couldn't stay in there ,after refusing that room they said they didn't have a room for us the staff didn't speak English so they couldn't understand you ,after staying in reception for a day and a half and a lot of complaining and tears we were taken to another hotel which was fantastic , we would never recommend this hotel to anyone ,we have stayed in some very basic hotels but have never stayed in such a hell hole which was supposed to be a 4 star but they were not starred and they admitted that , if you go then its your own fault you have been warned

  • Location
    4.0

    location not too far from the beach plenty of buses and you can hire a bike which is great

  • Room
    1.0

    room they gave us was mouldy walls ceiling literally falling down in the bathroom the bed we had to sleep in the first night was wet

  • Service
    1.0

    staff had a very limited English vocabulary so any problems you had they couldn't understand you 99 per cent of the guests were Russian so you felt quite alienated , rooms were not cleaned on talking to other guests and were smelly

  • Sport & Leisure
    1.0

    poolside was dangerous cracks and tiles missing from around the pool people were cutting their feet walking around the pool would never take children there and the water was green

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Roland
Very bad be careful
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The worst hotel in because we were not recommended would not be offered. The food every day the same rice and meat. We have seen the guests who complained was not removed. 5 minutes after the beginning of the food often not eat there. We noticed as a couple with a child loudly complained the staff. Went as far as the plates flew as for the child no longer food was there. Went as far as the often the police there was, all in all very bad... read hotel review
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Sport & Leisure
    3.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    3.0
  • Room
    3.0
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Service
    2.0
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
  • Hotel
    1.3
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Family friendliness
    2.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
Close
Ksandra
Worst hotel in history
  • Hotel not recommended
  • Friends
  • Beach holiday
  • September 2013
went there as 2 friendly families, hotel stuff decided to put us all in one room (didn't mind that we paid for 2). And the room itself was in the attic. Wet, dirty, green-gray walls cause of moisture... When we refused for this offer and wanted normal rooms, they just kicked us off. "Have your money back and bye-bye". read hotel review
  • Room
    1.0

    Rooms are ready to have loads of fungi in them. Only by a miracle it isn't so. Wet, dirty, never cleaned, with cracked paint on the walls... I suppose some centers for homeless look better that that.

  • Hotel
    1.0

    went there as 2 friendly families, hotel stuff decided to put us all in one room (didn't mind that we paid for 2). And the room itself was in the attic. Wet, dirty, green-gray walls cause of moisture... When we refused for this offer and wanted normal rooms, they just kicked us off. "Have your money back and bye-bye".

  • Service
    1.0

    Staff complained that there are no people there. Like, cleaning lady is trying to cook. Photographer is the barmen. Security is in the kitchen... Already said about rooms - mostly dirty and dying with scary barthrooms. And as for staff friendliness... They kicked us out, what kind of friendliness is that? They were also trying to give worst rooms to any other newcomers, however really had kinca nice ones - there are loots or rooms. Reception people are terribly rude.

  • Location
    2.0

    It is located quite close to the beach and other hotels so you have a choice where to run from this nightmare. Hovewer, road to the beach is quite smelly... There is no problem in reaching bus stations and other cities. You can also walk to the historical part of the city (what we did a couple of times!). Little shops are all around there.

  • Gastronomy
    1.0

    There are bar and restaurant. Drinks are terrible in taste. Chip alchohol and so. And restaurant... You cannot call it so. People rushing to the dinning room, grabbing plates and forks or knives, bread, and run back outside so cockroaches would not steal last bits of food. The things that we considered edible were fruits and vegetables. Cooked food was old, maybe days or weeks old. People said they are not given new food before they finish old. There were also lack of plates and forks, so I was eating with a knife alone. When tried to take some pics of everything, staff gone mad and kicked us out completely...

  • Sport & Leisure
    1.0

    There is a pool. And for entertainment they open loud Russian songs. People seemed to enjoy that.

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Rikke
Good Atmosphere
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2013
+ I have just returned home from a week in Side at the hotel Blue Side Family Club. The rooms were fine. It was a great relief that there was a fridge in the room, a functioning air conditioning and a good shower. The pool area was bigger and greater than expected! I had a good stay and will recommend the hotel, especially to families =) read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
  • Location
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
Close
Katja & Bernd
Should be concluded!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Once and never again. We had an apartment. The sofas were so good you hardly have liked. The tv and the phone did not. The kitchen cabinets were completely empty. No dishes, after multiple requests we got finally a kettle (of course broken). The beds were really dingy. And the bathroom was the hit. Only mold and no shelves. The food was totally bad. The breakfast always the same dry bread. We have only coffee. For dinner, there were dishes when you really didn't know what there inside. From the french fries of the vortag was salad. We were often ... hungry. To the beach one with an old van brought. There was a small beach section to the hotel. If you do nothing to drink ordered the staff also hurly abuse. Just outrageous! And the construction site on the doorstep, so that the window had to close, so that one could sleep. We are really disappointed, can only advise against to book here! Never again! read hotel review
  • Location
    3.3
    Distance to the beach
    2.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
  • Sport & Leisure
    2.0
    Quality of the beach
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    4.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Room
    1.0
    Size of the room
    1.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
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Information about Hotel Blue Side Family Club

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Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • Safe
  • Bathroom
  • Wake up call/Alarm clock

Spa offers

  • Spa centre

Other hotel information

  • Information desk
  • Wifi
  • Laundry service