# 237 of 243 hotels in Side

Rainbow Castle Hotel(3 stars)

Kumkoy Cad. Bingesik Mevkii View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.8
  • Room
    3.4
  • Service
    3.1
  • Location
    4.5
  • Gastronomy
    2.8
  • Sport & Leisure
    3.3

Rating breakdown

  • excellent
    28
  • very good
    18
  • acceptable
    26
  • poor
    41
  • terrible
    32
Read all hotel reviews
Rana
Rainbow Castle
  • Recommended hotel
  • Singles
  • Beach holiday
  • October 2015
I stayed here start of the October. Hotel is fine and clean. Foods was fresh and delicious. For 3 nights good quality hotel and fine accommodation. read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Haward
Relaxing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2015
Nice and clean hotel complex. We had a relaxing time there. Food Quality and variety good, rooms big enough, clean bathroom, towels get changed every day. Reception very friendly at the check in. We would definitely come back. read hotel review
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.7
    Distance to the beach
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Martin
Good hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2015
There are only good things to say about Rainbow Castle Hotel in Side. We were there for 10 days and comparing to the price we paid the Quality is definitely good. Delicious food, very friendly staff, clean rooms. Nice pool area and beach. read hotel review
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.7
    Distance to the beach
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
Close
Jeremy
Very bad hotel
  • Hotel not recommended
  • Families
  • Beach holiday
  • August 2015
Just came from it. Was one of my worst experiences. We were 2 + 3 people. Got two standard room. The one for 2 people couldn't look more economish (they didn't want to show us the Economy rooms). For 4 days one of 3 people didn't have a towel. We told them every day. It smells like hell there. the trash is on the main entrance, the water from around pool is never cleaned and it smells really bad. The staff is not friendly. People were arguing with them each day. The phone in the room for 3 didn't work. ... They didn't change our soap (x2 room) for all week, we had to take the soap from other place to take a shower. They didn't change our towels for 5 days. The shower smells bad. There is almost never normal black tea available. after first wave they don't add more. Also most of the time there is not even tea in packs. They don't have a normal place where you can leave the baggage, they just tell you to leave them outside where anybody can have access to them. TV has only a few channels. Fridge doesn't work without the key so its almost useless. WiFi only works around the pool and its very. very. very slow. read hotel review
  • Sport & Leisure
    2.5
    Quality of the beach
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
  • Gastronomy
    3.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    2.0
  • Room
    1.5
    Size of the room
    1.0
    Cleanliness & linen change
    1.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
    Family friendliness
    1.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Location
    2.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
Close
Bied
Horror Hotel
  • Hotel not recommended
  • Families
  • Other stay
  • July 2015
We arrived at midnight in this hotel. The airco was not working and they would fix it the next day. The next day they came and told us they come back the next day! Breakfast was terrible, egg in water,old bread, chips! It smells like garbage around the pool,the pool had dirty water (milky), it's really slippery around the swimmingpool. We had a sheet with blood on the bed. After 2 days we change hotel but we have to pay extra. I think Ahmet from Bircetour itt-pur was filling his own pockets. There were a lot people changes ... to Oz Side hotel and had to pay extra. We put our complain at itt-pur, if you had the same please contact us. bied@live.com read hotel review
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
    Family friendliness
    1.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    1.0
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Quality of food and drinks
    1.0
    Atmosphere & furnishings
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
  • Room
    2.0
    Size of the room
    5.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    1.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    1.0
Close
Aldous
Our vacation
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
We are very satisfied. The hotel is nice and clean. There is always something to do in Side. You can go shopping, go to bars and clubs in the evening or you can just chill at the beautiful sandy beach. Just ask the nice staff at the reception, they are very friendly and helpful and gave us so good tips what to do. Also you should visit Manavgat Waterfalls. We will come back. read hotel review
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
Close
Taner
Great holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2015
Stayed here in May with my wife. Rooms were lovely, spacious and newly renovated. Housekeepers came daily, even left us flowers, spotlessly clean, new fluffy towels no complaints. We found the staff here to be excellent, male manager always around and a big help, phoning to confirm taxi's/pushchair hire ect. All staff always had time to give my toddler some extra attention, bar waiting staff also very good. Pool area clean and well maintained, plenty of chairs and sunloungers. Five min walk to a lovely beach with plenty of bars ect. Also lots of shops & restaurants just a min ... walk away. Look forward to staying again. Thank you all-) read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Sam
Excellent hotel, excellent staff
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
Just returned from a week at the rainbow castle hotel as a lone parent with a 3yr old and a 13yr old. We were a bit dubious after reading previous reviews, we were more than relived when we arrived. The property is under new management and previous old reviews should be ignored. We were checked in by the manager with no problems, very friendly and welcoming. Our suitcases were carried to our room and we were very impressed, the room had obviously been recently refurbished, lovely white modern with a hint of colour with modern artistic light boxes, we received ... a two bedrooms apartment on the first floor one twin room with two single beds and lots of storage, wardrobes/drawers and one very large beautiful double bedroom with fridge, dressing table,drawers and two balconies, one smaller one overlooking the children's park, and one large terrace overlooking the pool with table and chairs. Bathrooms could probably do with a little updating, small but perfectly adequate, clean and with everything you need. Housekeepers came every day and were faultless with fresh soft white towels replaced every day, they left the apartment/balcony spotless and we were even left fresh flowers on our first morning one cut much shorter for my toddler,very thoughtful. The food in the restauraunt was always hot and plentiful, we always found something to eat, plenty of fresh salad/fruit/bread. Plates were cleared away immediately and the barman provided table service during mealtimes, there was never a long wait for drinks. Small toddler pool with slide for the little ones as well as a small park, larger pool with water slide for adults/older children, pool area with plenty of sun loungers, always kept clean and tidy. There is a Turkish bath/spa onsite at very reasonable prices. Small convenience store right next door and shopping galore just a one min walk away, plenty of bars/restaurants ect at reasonable prices all on your doorstep.the beach is a short 5min walk away lovely beach with a great beach bar Fantasia beach bar which serves excellent food at reasonable prices and will serve you at your free subbed on the beach.staff here were fantastic.they also show all football matches. The thing that set the rainbow castle hotel apart was the staff, from the manager to the bar/waiting/kitchen/maintenance/housekeeping staff were all fantastic, some had excellent English, others a little broken but still we were able to communicate what we were trying to say. They were all fantastic with my young son and with us also, always taking time and couldn't do enough for us all week. The manager was always around and always ready to chat, he even called the Turkish company to confirm our return transfers to the airport and the company I hired a pushchair off. Newly refurbished hotel, excellent staff and we will definitely be returning, would recommend 100% thank you for the memorable holiday-) read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Rainbow Castle Hotel

Hotel Information

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Amenities

Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Menu
  • Hotel bar
  • Cafe

A choice of sports

  • Outdoor pool
  • Aqua park
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • Evening programs and entertainment
  • Information desk
  • Wifi
  • Laundry service