# 10 of 106 hotels in Bavaro

Hotel The Royal Suites Turquesa by Palladium(5 stars)

Playa Bavaro Punta Cana Calle El Cortecito Playa Bavaro 22000 Bavaro View on map
Average rating
Recommended
Trend

At a glance

  • Staff are very friendly (3)
    "Staff are very friendly" found in 3 reviews
    • " Staff are very friendly , very good food, clean " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff , great food, proximity to the beach, very peaceful location great for couples the want to ... " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect " 
      5.788095238095238
      September 2012
  • Very satisfied (3)
    "Very satisfied" found in 3 reviews
    • " ... wanted to directly to the management go but unfortunately without success. Pol facilitities are very dirty and the bar were sticky our Hende of dirt. Room would not cleaned properly... Where we very satisfied is royal gurme restaurant staff and food was sensational. " 
      3.057142857142857
      August 2012
    • " ... example when Reinigungsfachkraft ). Nevertheless is the staff consistently really friendly! At the front desk one strives but also there is English not always of course. Apart from this, the a magnificent hotel , which we can highly recommend. The mini market on the hotel area about the 2-fold of the ' ... " 
      5.464285714285714
      May 2012
    • " ... the 'palladium travel club- Mitgliedsjäger ' mentioned. They have been sometimes annoying. The beach chair reservers were also there-but the hotel can but nothing! All together we had a great holiday and a fantastic stay in the hotel. Many thanks of all the go-getting and attentive staff of ... " 
      5.464285714285714
      May 2012
  • The staff are attentive (2)
    "The staff are attentive" found in 2 reviews
    • " We were now already 12 times on the complex and were lucky to get a free upgrade to the royal suites to get. We feel on the complex really great, the staff are attentive and extremely friendly and nice. Since we were already regular guests include, and hardly any ... " 
      5.807142857142857
      September 2012
    • " ... annoying. The beach chair reservers were also there-but the hotel can but nothing! All together we had a great holiday and a fantastic stay in the hotel. Many thanks of all the go-getting and attentive staff of the hotel, the US great vacation brought. " 
      5.464285714285714
      May 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.1
  • Location
    5.3
  • Gastronomy
    5.3
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    141
  • very good
    35
  • acceptable
    12
  • poor
    3
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

The hotel itself has been repeatedly described. We found it good overall. The room was brilliant and large (swim-up junior suite). The hotel was around the hour kept clean and our room was always nice clean and tidy (and from time to time it was also nicely decorated)! The entire complex is very generous. You can also do many things... However, we have little since we rather at the beach beach chairs (honeymoon and relaxing). The food there is also very g …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.1666666666666665

Actually it is a hotel chain. On the grounds are 3 different hotels. We stayed in the royal suites turquesa accommodated. All inclusive, even mini bar and room service. Cleanliness is a matter of opinion but for the country is the cleanliness good. Food was after 3 weeks fun as it is in the 28 restaurants really choice. The food was mostly really good, unfortunately also mostly only lukewarm to cold. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " ... wanted to directly to the management go but unfortunately without success. Pol facilitities are very dirty and the bar were sticky our Hende of dirt. Room would not cleaned properly... Where we very satisfied is royal gurme restaurant staff and food was sensational. "  read hotel review
        3.057142857142857
        August 2012
      • " ... example when Reinigungsfachkraft ). Nevertheless is the staff consistently really friendly! At the front desk one strives but also there is English not always of course. Apart from this, the a magnificent hotel, which we can highly recommend. The mini market on the hotel area about the 2-fold of the ' ... "  read hotel review
        5.464285714285714
        May 2012
      • " ... the 'palladium travel club- Mitgliedsjäger ' mentioned. They have been sometimes annoying. The beach chair reservers were also there-but the hotel can but nothing! All together we had a great holiday and a fantastic stay in the hotel. Many thanks of all the go-getting and attentive staff of ... "  read hotel review
        5.464285714285714
        May 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
      • " ... of course. Apart from this, the a magnificent hotel, which we can highly recommend. The mini market on the hotel area about the 2-fold of the ' normal' price takes is still worth mentioning. The location is perfect and the Sicherhait is through the Dauerwache in every corner and end of the grounds provided. ... "  read hotel review
        5.464285714285714
        May 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to ... "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
    • Service in general (2)
      Comments related to "Service" found in 2 reviews
      • " We were now already 12 times on the complex and were lucky to get a free upgrade to the royal suites to get. We feel on the complex really great, the staff are attentive and extremely friendly and nice. Since we were already regular guests include, and hardly any ... "  read hotel review
        5.807142857142857
        September 2012
      • " ... annoying. The beach chair reservers were also there-but the hotel can but nothing! All together we had a great holiday and a fantastic stay in the hotel. Many thanks of all the go-getting and attentive staff of the hotel, the US great vacation brought. "  read hotel review
        5.464285714285714
        May 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good ... "  read hotel review
        5.788095238095238
        September 2012
Kelly
An amazing holiday!
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
This was our second holiday to this resort and we loved it once again. Our butler Juan was amazing. The resort is gorgeous: pool, beach, and the grounds overall. The food was great, buffet included. Bewertung lesen
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
    Familienfreundlichkeit
    6.0
Weniger anzeigen
Cindy Hall
Wedding Anniversary In Punta Cana, D.R.
  • Weiterempfohlen
  • Paare
  • Andere
  • March 2014
We went to Punta Cana to celebrate our 1 year anniversary. We were looking for a vacation that offered leisure and relaxation by the pool or ocean.on a tropical island! We got what we were looking for in this vacation. The Resort is beautiful, very well kept. The rooms were nice and cleaned daily with comfortable (memory foam) mattresses. The staff was always friendly and always helpful. Specifically Sachenca and Providencia, great gals who went the extra mile (along with other staff and the chef) to prepare our room on our anniversary with candles, flower pedals, towel art, chocolate ... covered strawberries and a bottle of champagne. There was a shop on site that offered souvenirs and other things that may be needed during your stay.a little pricey, but hey, to be expected. There were other activities to participate in if interested, live performance theater, casino, live bands, etc. We walked the grounds many of times just to enjoy the sites, foliage and animal life of the tropics. And every where we went, a cold drink was offered. All and all a very nice place and I would go there again. Bewertung lesen
  • Zimmer
    5.5
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Größe des Badezimmers
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    4.8
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
  • Gastronomie
    4.8
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    6.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Lage und Umgebung
    3.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Sue
Another Great Visit
  • Weiterempfohlen
  • Paare
  • Badeferien
  • February 2014
We have visited the Royal Suites 9 times so far. On arrival we were welcomed home by Tomas.a true gentleman. he efficiently looked after our bags as we went to check in. the beautiful Charlyn ensured check in was smooth. Ronny had assigned us the Presidential suite. so nice.room5042 excellent views. We were happy to see Nicholas and Ricky also. Most of our time was spent on the beautiful beach. plenty of shade and excellent service from Dolores. Leandro is a great workerwe saw him at his different jobs nearly everyday. During the evenings we would go ... to the main pool bar where Sandy and Manuel took excellent care of us. Most of our dinners were at The Gourmet or Le Chanterelle. Good variety of food. Staff very pleasant and try hard to please everyone. We are looking forward to our next visit.hopefully soon!! Bewertung lesen
  • Lage und Umgebung
    5.5
    Nähe zum Strand
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Zimmer
    5.8
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    5.8
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
    Familienfreundlichkeit
    6.0
Weniger anzeigen
Jean-Denis
Highly recommandable hotel
  • Weiterempfohlen
  • Paare
  • Badeferien
  • February 2014
Very satisfying all-included stay that we recommend without hesitation. Why? We sleep well. Food and service in the very-diversified restaurants we tried range from good to excellent (+++++ for «Mare Nostrum» and «Les Chanterelles»), with good Spanish house-wines. Also, we enjoyed the beach reserved for RST clients, because there are more shadow areas than elsewhere. Finally, we appreciated calm and beautiful green surroundings of the building #55, where our room was located. Bewertung lesen
  • Lage und Umgebung
    5.3
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    5.5
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Familienfreundlichkeit
    6.0
  • Gastronomie
    5.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    6.0
Weniger anzeigen
Elaine
Royal treatment
  • Weiterempfohlen
  • Paare
  • Badeferien
  • February 2014
Just returned from two weeks at RST in a Romance Swim-Up Suite (5401). Having read lots of reviews before going, we knew exactly what to expect and we were not disappointed. (We stayed previously at the Royal Suites Yucatan in Mexico and loved the laid-back relaxed atmosphere of the Canadian/Bubba friendly Palladium resort). We appreciated and enjoyed everything about our recent trip to The Royal Suites Turquesa in Punta Cana from the beach to the pools and the food. The thing that really meant the most this time, however, was the people who worked there. First of all, everyone was ... so cheerful - always smiling - always singing. The service was outstanding and there was always a ride waiting, someone to top up the drinks or see to our needs. One of the folks who made our stay wonderful was Angel, our butler. If we needed anything, all we had to do was ask.but this trip was intended for solitude and rest and that was respected as well. The most outstanding person of all was our maid, Gertrudis S., who deserves a special recognition. She worked all but one day of our 14 day stay and she was exceptional. By the end of our trip, we considered her a real friend. I have never seen anyone work so hard. The attention to detail, professionalism and the care she put into her job really lifted our hearts and made us feel special. Everyone has expectations and opinions about food, beaches, accommodations and other amenities but as an older couple, the human connections are the memories we brought home with us and these are the reasons we will return again soon! Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel The Royal Suites Turquesa by Palladium

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Gift shop
  • Business centre
  • Casino
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court
  • Minigolf

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service