# 13 of 135 hotels in Bavaro

Hotel The Royal Suites Turquesa by Palladium(5 stars)

Avda. Francia s/n Playas de Bavaro Higuey View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    4.9
  • Location
    5.2
  • Gastronomy
    5.2
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    203
  • very good
    49
  • acceptable
    21
  • poor
    7
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.828571428571428

Another Vacation in Paradise was completed yesterday. I woke up this morning to snow falling what a difference to the weather I have enjoyed for the past ten days (November 2014) at the Royal Suites Turquesa, Grand Palladium Bavaro Beach Punta Cana. It was warm high 27 plus Celsius most days along with sun. The rain predicted just did not arrive to spoil our time on the beach. My husband and I have been to this resort numerous times and we still ret …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.1666666666666665

Actually it is a hotel chain. On the grounds are 3 different hotels. We stayed in the royal suites turquesa accommodated. All inclusive, even mini bar and room service. Cleanliness is a matter of opinion but for the country is the cleanliness good. Food was after 3 weeks fun as it is in the 28 restaurants really choice. The food was mostly really good, unfortunately also mostly only lukewarm to cold. …  read hotel review

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Kendall
Christmas vacay at Royal Suites
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
Friendly, attentive staff Extremely clean Beautiful, luxurious room Absolutely beautiful resort read hotel review
  • Gastronomy
    6.0

    Amazing, tasty variety of foods Restaurants were very clean Many different types of food Overall...great food

  • Location
    6.0

    Breatktaking views Nice shops with friendly staff Beach is clean

  • Service
    6.0

    Attentive, friendly staff Rooms were spotless everyday Doctor on site

  • Sport & Leisure
    6.0

    Pools were large and warm Staff around pool was attentive and friendly Plenty of comfortable seats

  • Hotel
    6.0

    Friendly, attentive staff Extremely clean Beautiful, luxurious room Absolutely beautiful resort

  • Room
    6.0

    The rooms are beautiful! Tastefully decorated Welcoming Air conditioned Very clean

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Minou
Palladium addicted Punta Cana November 12-22, 2015
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
The Royal Suites Turquesa is an adults-only section of the Palladium resort. The swim-up section allows the guest the benefits of both the pool and the ocean. The Royal Suites has recently been renovated (2014 and 2015). read hotel review
  • Service
    6.0

    The Royal Suites Butlers did an excellent job satisfying all of our requests. I never met a Butler who did not have a welcoming smile or a friendly “Hola” greeting. Melky deserves a Special “Gracias” for making our stay extra special. If you have a concern, ask your building Butler. Often they can solve concerns and provide useful information.

  • Room
    6.0

    Honeymoon Suite: Room 5142 Building 51 provides the visitor with a central location to the beach section of the Royal Suites Turquesa and a lovely ocean view. This building is attached to the lobby and faces the main Royal pool. The Honeymoon Suite is perfect for the newlyweds, those celebrating a special anniversary, and others who wish a large room with a great view of the ocean. Everything about this room is fantastic … starting with two tubs (one inside as well as the jacussi tub on the large balcony); the décor; the large shower; and ending with a king sized bed. The closet area has ample space for suitcase storage as well as clothes storage (hanging, drawers) for extended stays. The maid service was great, as was the minibar, liquor and winebar (additional charge) service. If you have forgotten items contact the front desk; items may be available through housekeeping.

  • Sport & Leisure
    6.0

    The Beach and the Ocean. I am a beach person, so the Palladium beach area is paramount for a great vacation. I walk the beach and enjoy the ocean every day. During our 10 days were encountered unusually strong winds and wave action (more so than normal. Few people were able to make use of the “floaties” in the ocean. Seaweed, present most days, was cleaned up regularly by the beach support staff. The waves reduced the beach walking area between the tree line and the ocean. Pools. The main Royal Suites pool and the Adults pool were clean and well populated. The towel game was evident at both pools. I thoroughly enjoyed the heated adult pool, especially at night. There is a towel hut (behind the bar by the washrooms), but it is not open at night. The renovations made to the Swim-up area pools are lovely (new wooden decking, new pool tiling). While some of the main pool staff remain the same, the lobby bar staff has changed. Some of the employees can be found at Palace lobby bar. I enjoyed the Jazz player, who entertained us most nights as we enjoyed an after-dinner nightcap. As always, our Royal bar family were friendly and very knowledgeable. Thank you Danny, Gabina, Sandy, and all the others who made Punta Cana a fantastic experience. The Imperial rum was mixed with a wide variety of juices and liquids to produce unique libations.

  • Gastronomy
    6.0

    A la Cartes. Le Chanterelle (Royal Suites) is still the best a la carte at the resort for service and cuisine. Try the Chateaubriand for two, accompanied by the Cheese fondue. The Crepes Suzette is by far the best dessert at the resort. The beef and seafood selections at the Royal Gourmet (Royal Suites) are delicious. Other favourite a la cartes include the Rodizio (Brazilian: Palace) where a variety of barbequed meats and pineapple are presented on skewers and sliced at your table. The Tapeo (Spanish: Bavaro) presents 15 tapis selection, as well as a wide assortment of appetizers. The Steakhouse (Punta Cana) is a must for the beef lover.

  • Location
    6.0

    This resort is located on the Bavaro Beach, approximately 20 minutes from the Punta Cana airport. The Royal Suites Turquesa is one of four sections of the Palladium. While it is self-contained, the guest can access the activities contained within all four sections.

  • Hotel
    6.0

    The Royal Suites Turquesa is an adults-only section of the Palladium resort. The swim-up section allows the guest the benefits of both the pool and the ocean. The Royal Suites has recently been renovated (2014 and 2015).

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Will
Great Holiday in the Sun!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
We came here on our honeymoon and had a really lovely time. The Royal Suites is the adults only area of the resort and we loved it, you have access to all the other area as well though so all restaurants are available to you. The pools are lovely and clean and the beaches are long and lovely to stroll along. read hotel review
  • Sport & Leisure
    6.0

    Pools are lovely and there is no end of entertainment available throughout the entire resort all day every day.

  • Hotel
    6.0

    We came here on our honeymoon and had a really lovely time. The Royal Suites is the adults only area of the resort and we loved it, you have access to all the other area as well though so all restaurants are available to you. The pools are lovely and clean and the beaches are long and lovely to stroll along.

  • Room
    6.0

    We had a honeymoon suites which was very lovely. A jacuzzi out on our large balcony was used alot! And the bed was huge. The maid was very good and always cleaned the room with a smile on her face. The mini fridge is restoked every day with beers and soft drinks, so no complaints there!

  • Service
    6.0

    Our butler Ynando (King Kong!) was extremely helpful, even helping us out when he wasn't even on shift. He sorted our restaurant bookings and really made our holiday special with all his help. Any problems we had he sorted out. Room service was great and came in a short amount of time no matter the hour.

  • Gastronomy
    6.0

    There is a wide variety of restaurants which at the royal suites you can easily get your butler to book. The Japanese and steak house were our favourites, but there is a large array of restaurants so all tastes will be catered for.

  • Location
    5.0

    We went out on a boat and snorkeling trip which King Kong helped us organise, it was a great day out and Punta Cana seems like a lovely place in general.

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Peter
Very disapointing
  • Hotel not recommended
  • Families
  • Beach holiday
  • July 2015
this resort call himself a 4-5 star hotel. quality for adults... it's the opposite. dont go there when the groups of yelling black americans with no respect for other guest are in there in the pool. Nobody stops them.... anyway there is no competent and responsible survisor nowhere. no boss noone who tell the service personal how to treat well also all-inclusive guest. waiting for coffee in the morning, waiting for drinks at dinner buffet. never saw so many demotivated employes in a hotel..... and i have seen a lot. It's not worth even not 3 star niveau. read hotel review
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
  • Service
    1.3
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    2.0
    Quality of the beach
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    2.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
    Family friendliness
    1.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
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Hopelin
Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
We spend ten days at the Grand Palladium Palace (Royal Suites Turquesa), Beautiful Hotel Grand Palladium Palace Royal Suites Turquesa one word to describe it BEAUTIFUL.We enjoyed our stay great variety of food and drinks,very clean and don't forget the friendliness and helpfulness of the staffs. Thanks to our maid Jacquelin and also Israel and Yassemenia at restaurant by the beach thanks guy. read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Maureen
Perfect refuge
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
So very pleased with the elite facilities and friendly, accommodating staff. Special thank you anf recognition to Carlos Gonzalez our Butler for our stay. He was incredible resource and his service was the best we have ever had. He made our stay most enjoyable.if ever we had a question or a need it was answered to our extreme satisfaction. We will return annually for the service alone! We also appreciated the pool-bar personnel Marco, Sandy and Manuel The rooms, restaurants, and grounds are immaculate and the washrooms were always, always clean and fully stocked. Best BEACH of all resorts ... we´ve visited. read hotel review
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Another great vacation!
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
A great resort! the royal suites turquesa is the adults only section of the grand palladium complex, the royal has about 300 rooms ( the entire complex has about 1200 rooms) that said it is possible not to leave the royal suites adult only area ( we only did twice in one week, once for the Mexican a la cart and another time to go to the SPA) the hotel and grounds are very clean and beautiful. read hotel review
  • Service
    6.0

    We always find the staff to be very friendly, and no request is too small ( I asked for an extra garbage can in my room and it was there almost instantly) the room was kept very clean,

  • Gastronomy
    6.0

    The royal its self has 2 restaurants both a la cart, one serves all 3 meals and has a small buffet the larger complex has 8 more a la carts, 5 buffets, 2 beach snack bars and there is 1 sports bar. Royal guests also have access to room service.

  • Hotel
    6.0

    A great resort! the royal suites turquesa is the adults only section of the grand palladium complex, the royal has about 300 rooms ( the entire complex has about 1200 rooms) that said it is possible not to leave the royal suites adult only area ( we only did twice in one week, once for the Mexican a la cart and another time to go to the SPA) the hotel and grounds are very clean and beautiful.

  • Sport & Leisure
    6.0

    pools are great. the complex has a new adults only pool located next to the royal and it is for use by all the guests of the grand palladium..

  • Location
    6.0

    We were in Building 51 and everything was central to this location. there are many excursions available ( see Kelly or Johnathon in the royal lobby, both are great guys and have many many excursions, both speak excellent English. You have many places to shop on the resort as well as many places off the resort that are walking distance as well as many shops that will send a car for you, just ask a butler.

  • Room
    6.0

    We had a royal honeymoon suite and it was awesome! 3rd floor building 51, so nice to wake up in the morning and look out the sliding doors and see the pool and the ocean from the bed!

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Kelly
3rd time glory
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
We booked a newly renovated room next to the pool and beach. The room was gorgeous, all color coordinated and inviting.The hotel and grounds are kept immaculate. read hotel review
  • Service
    6.0

    The staff are extremely helpful and pleasant. Karina T. served us almost every day for breakfast and dinner at the buffet. She was always smiling and more than happy to make our stay as pleasant as possible. Tomas kept the ship (royal suites) running so smooth. He was the first person to greet you every morning and the last person we saw every night. I believe he deserves a raise. He drove us anywhere we wanted to go and was eager to pick you up. If you do go to Palladium Punta Cana bring a pin for his hat. He wears the most amazing hat with pins from all over the world, that is how highly Tomas is thought of. A train runs through all the sister resorts and is a great way to spend part of your evening.

  • Location
    6.0

    There were people their to book excursions but we preferred to stay right there at the beach and hotel. The pool was right outside our window and the beach was about a block away. Couldn't have been any more convenient. There are shops on the resort and a strip of local merchants on the beach for all your shopping needs.

  • Hotel
    6.0

    We booked a newly renovated room next to the pool and beach. The room was gorgeous, all color coordinated and inviting.The hotel and grounds are kept immaculate.

  • Sport & Leisure
    6.0

    The pool was kept immaculate. We watched as one of the workers scrubbed all between the tiles with a brush. I have never seen such a clean pool. I have never seen such a clean resort. The ladies at the beach showers kept them so clean. The gentleman at the pool handing out towels is so friendly and keeps quite an eye out for dirty towels or beach chairs that have towels that have been vacant most of the day.

  • Room
    6.0

    Our room was beautiful. The colours were extremely tasteful and comforting. When we arrived there were multiple cushions on the bed matching the sofa and chairs. Gorgeous. The air conditioner worked great and we didn't even have to keep a card in the slot to keep the room lit and cool.

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Minou
Another Week in Paradise January 30-February 6
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
This is an adults only segment of a the Grand Palladium complex. The hotel has a fantastic beach, great cuisine, and fabulous staff. There are a variety of room types ranging from the junior deluxe suite, to swim-up varieties, to larger Master and Presidential suites. read hotel review
  • Location
    6.0

    We love the beach with it’s lovely sand, shaded palapas, on-shore breeze, and of course the sounds and sights of the ocean.The Bavaro beach is fantastic! Long strengths of beautiful white sand are easy to walk, explore, and are safe for children (with parental guidance). The beach can have steady winds, ocean waves breaking over off-shore reefs, and slight undertows. Punta Cana’s Royal Suites pools (new and old section) are easily accessible from the Royal Suites buildings. Balibeds, loungers and palapas surround the pools in the new section; while padded loungers and palapas are found in the old section. The new adult pool adjacent to Palace building 96 is a welcome addition. This “quiet haven” services the entire resort.

  • Gastronomy
    6.0

    The Royal Gourmet offers an excellent specialized breakfast menu (ex: Eggs Benedictine, Eggs Florentine) as well as a self-serve breakfast buffett (omelette, bacon, sausage, cold cuts, cheese, fruit, smoked salmon, crepes as well as traditional breakfast foods). Breakfast offers a wide variety of fresh juices ranging from the more traditional orange and pineapple, to more unique ones like banana and papaya. Lunch at the Royal Gourmet included culinary delights which changed on a daily basis. Selections varied from duck to beef, to seafood, as well as vegetarian and angus burger choices. A seafood chowder, laced with a wide variety of seafoods (clams, shrimp, lobster tails), was a constant beginning to my Royal lunches. Two restaurants (Royal Gourmet and Le Chanterelle) are open for dinner at the Royal Suites. Le Chanterelle provides excellent samplings of French culinary flavours, while the Royal Gourmet focusses on seafood and beef selections. My favourite Le Chanterelle meal commences with the Manchego cheese fondue, followed by Chateaubriand for two, and with the cointreau-laden crepes suzettes for dessert. An after dinner cognac is an excellent way to finish a delightful meal. Royal Suites cheese selection tends to be more European in nature, with an excellent selection of cheese available as an appetizer or for after dinner cheese consumption. We enjoyed other a la cartes for dinner. While lobster and steak were my entrees of choice most nights, a multitude of culinary delights were available. Dinner presentation was fantastic. Appetizers through dessert were artfully presented with colourful designs and with food strategically placed. Lobster at the Mare Nostrum (Mediterrean) was exceptional. We received excellent service during this well-paced dining experience.. Dinner at the Grand Cantina Mariachi (Mexican) was awesome! I was especially impressed with the passion fruit margarita and the new fajitas cooked on the cast iron skillet. Other a la cartes include the Japanese, Italian, Spanish, Steakhouse, and Asian.

  • Room
    6.0

    The Royal Suites rooms offer a variety of accommodations from which to choose (Junior deluxe suites, deluxe suites, cabanas, one Presidential suite, master suites, as well as romance and honeymoon suites). The rooms are tastefully designed and decorated, with the older section recently being renovated (fall 2014). While Royal Suites ocean views are available in the older section, the ocean cannot be seen from the newer section. We stayed in a Royal Junior Deluxe Swim-up Suite (5303). The room contains an open concept bathroom (shower and toilet have frosted glass doors for privacy) and the double sink areas are separated from the rest of the room by a privacy barrier. The Jacuzzi tub is located beside the bed and is open to the room. The 4-poster king size bed was often tastefully decorated with towel art designs and flower petals arrangements each day. Immediately outside the sliding doors was a wooden deck (table and chairs). On a submerged pool platform sat two loungers in a few inches of water. Stairs lead to the pool from this platform. Some buildings get the morning or afternoon sun. I particularly enjoy the longer pool. Excellent for swimming (water is chest deep) or floating around in the light breeze.

  • Hotel
    6.0

    This is an adults only segment of a the Grand Palladium complex. The hotel has a fantastic beach, great cuisine, and fabulous staff. There are a variety of room types ranging from the junior deluxe suite, to swim-up varieties, to larger Master and Presidential suites.

  • Service
    6.0

    Butlers provide many services which help make a holiday unique. They helped make dinner reservations, got golfcart transportation, as well as sorted out minor room issues. Whenever you need anything, ask your butler … they frequently have the answers to your inquiries.Our maid, Vicenta Rijo, was simply fantastic. She did everything within her power to make our vacation a memorable event. Any request was immediately responded to with a smile.Kerlan is an unique and outstanding member of the Royal Suites restaurant staff. His positive and friendly manner, accompanied by his willingness to make your meal a wonderful experience, are just two of his many traits. No request goes unanswered. Other memorable staff included Juan Edwardo, Johnny, and Rueben

  • Sport & Leisure
    6.0

    Punta Cana’s Royal Suites pools (new and old section) are easily accessible from the Royal Suites buildings. Balibeds, loungers and palapas surround the pools in the new section; while padded loungers and palapas are found in the old section. The new adult pool adjacent to Palace building 96 is a welcome addition. This “quiet haven” services the entire resort. The bar and pool are open until midnight.

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15th trip!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
The resort is always clean and well kept . ages and nationality of guests differ depending on time of year, but if I had to say, I would say there are slightly more Europeans then people from North America and that the average age would be 40-60 although we have met many in their 20s and 30s as well. read hotel review
  • Service
    6.0

    staff is always friendly, While Spanish is the language of the country the staff who interact with the guests speak English well enough for their jobs

  • Location
    6.0

    25 min from the airport ( awesome) beach front, shopping and dining available off resort if you wish

  • Sport & Leisure
    6.0

    pools are great! we do not use the sports facilities but there are many

  • Room
    6.0

    awesome room with mini bar, coffee machine safe ( included in cost) we had a honeymoon suite which had the most awesome balcony.

  • Gastronomy
    6.0

    2 royal restaurants , 8 other a la carts, 5 buffets , 2 snack bars and 1 sports bar too many bars to count, Royal guests also have the option of room service

  • Hotel
    6.0

    The resort is always clean and well kept . ages and nationality of guests differ depending on time of year, but if I had to say, I would say there are slightly more Europeans then people from North America and that the average age would be 40-60 although we have met many in their 20s and 30s as well.

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Information about Hotel The Royal Suites Turquesa by Palladium

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Lounge
  • TV
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Pets allowed
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Volleyball

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service