# 10 of 109 hotels in Bavaro

Hotel The Royal Suites Turquesa by Palladium(5 stars)

Playa Bavaro Punta Cana Calle El Cortecito Playa Bavaro 22000 Bavaro View on map
Average rating
Recommended
Trend

At a glance

  • Staff are very friendly (3)
    "Staff are very friendly" found in 3 reviews
    • " Staff are very friendly , very good food, clean " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff , great food, proximity to the beach, very peaceful location great for couples the want to ... " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect " 
      5.788095238095238
      September 2012
  • Very good food (2)
    "Very good food" found in 2 reviews
    • " Staff are very friendly, very good food , clean " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff, great food , proximity to the beach, very peaceful location great for couples the want to relax, good ... " 
      5.788095238095238
      September 2012
  • Very peaceful location (1)
    "Very peaceful location" found in 1 review
    • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect " 
      5.788095238095238
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.1
  • Location
    5.2
  • Gastronomy
    5.3
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    168
  • very good
    42
  • acceptable
    15
  • poor
    3
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

The hotel itself has been repeatedly described. We found it good overall. The room was brilliant and large (swim-up junior suite). The hotel was around the hour kept clean and our room was always nice clean and tidy (and from time to time it was also nicely decorated)! The entire complex is very generous. You can also do many things... However, we have little since we rather at the beach beach chairs (honeymoon and relaxing). The food there is also very g …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.1666666666666665

Actually it is a hotel chain. On the grounds are 3 different hotels. We stayed in the royal suites turquesa accommodated. All inclusive, even mini bar and room service. Cleanliness is a matter of opinion but for the country is the cleanliness good. Food was after 3 weeks fun as it is in the 28 restaurants really choice. The food was mostly really good, unfortunately also mostly only lukewarm to cold. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to ... "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good ... "  read hotel review
        5.788095238095238
        September 2012
Lise
Perfect romantic getaway
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
We stayed in the swim up at the Royal Suites Turquesa. If you are looking for a romantic holiday this is the perfect place. Access to the pool right outside your room with bar service right on your patio is definitely a plus. A short walk to the beach and fantastic restaurant. We especially love the cheese fondue, chateau brian for two and crepe suzette at the Chanterelle Restaurant. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Linda
40th wedding celebration
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
overall great vacation; they were very helpful with my husband who had mobility issues. Great transportation around the complex. Swim-up room fabulous. Great service with the butler in each building- especially Oskar and Karini in building 54 Biggest complaint is the food. Had four dinners- only two were considered good; meat overcooked and not of good quality on one occasion. Good dinners at the Japanese steakhouse and the La Parilla restaurant Another concern was that air conditioner condensation leaked onto the tile floor and this was a major spillage hazard- was not able to fix this but other issues dealt ... with satisfactorily. Not alot of privacy with bathroom and toilet area. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.3
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Willie & Letinza London
The best place to stay
  • Recommended hotel
  • Families
  • Other stay
  • May 2014
The Royal Suites Turquesa by Palladium our butler: Claritza was the best (young lady) who enjoyes her job and therefore making you vacaction experience the best. We started out badly due to American Airlines with her assistance we were able to get my husband his heart medication due to our luggage did not arrive with us. She assisted us with finding the medicaion going to pick it up for us and assisting with some clothing for us. CLARITZA YOUR THE BEST because of you I will recommend this hotel to all my friends and family. Thank you, Willie & Letinza ... May 25-May 30,2014 read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close

Another amazing trip!
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
The royal is the adults only section of the Grand Palladium complex and has about 350 rooms. The resort is very clean and the workers are constantly working to maintain the resort. All meals at the royal suites are a la cart but there is buffet items available if you wish. All nationalities enjoy this resort but they do have a higher percentage of Europeans. read hotel review
  • Hotel
    6.0

    The royal is the adults only section of the Grand Palladium complex and has about 350 rooms. The resort is very clean and the workers are constantly working to maintain the resort. All meals at the royal suites are a la cart but there is buffet items available if you wish. All nationalities enjoy this resort but they do have a higher percentage of Europeans.

  • Gastronomy
    6.0

    The royal has 2 dedicated adult only restaurants, the French and the Royal Gourmet, both are excellent! On the sister properties there is a further 8 a la carts and 6 buffets as well as a sports bar and a snack bar.

  • Service
    6.0

    We find the staff extremely friendly! Quite a few speak many languages. I always use the laundry service and they do a great job, especially getting white items very white (fee for this service).

  • Sport & Leisure
    6.0

    We love the pool, but we don't go in for the activities, preferring to relax.

  • Room
    6.0

    We had room 5041 (older section, but renovated room) and it was awesome! Great bed slept great! Really loved the ocean view!

  • Location
    6.0

    Love the location! Small village next door (along the beach) great for shopping, exiting the main gate and a short walk you will have more shopping and dining available.

Close
Susan and Patrick
Warm and welcoming
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
Our stay started with a very speedy check-in. This was our third visit and we were greeted with hugs and happy faces. This resort always goes out of their way to make sure all your needs and wishes are fulfilled. We have stayed in most of the room offering and we enjoyed all the rooms. Everything is clean and comfortable. We have never had any problem with differences in language, a smiling face speaks volumes. read hotel review
  • Room
    6.0

    Loved all our rooms. I know there are renovations going on to update the rooms which will be beautiful once finished. The beds were always comfortable and we like having ceiling fans in case you don't want to have the air conditioning on. They were cleaned twice a day and never had to ask for extra towels. Even gave me extra sleepers to take home cause I just love them.

  • Location
    6.0

    Ah, this is heaven on earth. The location of the resort is on a beautiful beach and the grounds are tropical with very large palms. Everything is natural and the resort is very conscience about recycling products and the impact it makes to the surroundings. There is always a warm soft tropics breeze with wonderful smells and pretty plants.

  • Service
    6.0

    Best service we have ever had which covers all aspects of our stay. Everyone from management to guardiners treat themselves and visitors with respect and care. We changed rooms after one week in our 2 week stay, which was what we had requested, to a swim-up room. I asked how big of a step it was from the deck into the pool in our room. The day before we moved to our new room one of the guys came over to me and told me he had gone over and measured three different rooms and felt that I would not have any problems getting into the pool and I would be safe. What more do I have to save, SERVICE!

  • Sport & Leisure
    6.0

    Love the main pool and enjoy everyone we meet while floating around with a drink in my hand. The swim up bar is fun and the bar tenders can make all kinds of great drinks. One thing we noticed was they keep a look out for anyone who might have had a bit to much and are very careful that no one gets hurt or had an unpleasant experience. The water in the pool was always clean and very warm. A fun thing was that because I am so short there were always lots of laughs when I would try to carry a drink across the pool to my chair. Not that I would have to really do that because they will come right to your chair either around the pool or beach.

  • Gastronomy
    6.0

    Food is different for everyone. Something you might like may not be what other propel like. I would like to say that three things are important for me in vacationing....clean, food and top quality alcohol. We feel The Royal Suites meet all of our needs. The food is great!

  • Hotel
    6.0

    Our stay started with a very speedy check-in. This was our third visit and we were greeted with hugs and happy faces. This resort always goes out of their way to make sure all your needs and wishes are fulfilled. We have stayed in most of the room offering and we enjoyed all the rooms. Everything is clean and comfortable. We have never had any problem with differences in language, a smiling face speaks volumes.

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Read all hotel reviews

Information about Hotel The Royal Suites Turquesa by Palladium

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Hiking

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service