# 10 of 103 hotels in Bavaro

Hotel The Royal Suites Turquesa by Palladium(5 stars)

Playa Bavaro Punta Cana Calle El Cortecito Playa Bavaro 22000 Bavaro View on map
Average rating
Recommended
Trend

At a glance

  • Staff are very friendly (3)
    "Staff are very friendly" found in 3 reviews
    • " Staff are very friendly , very good food, clean " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff , great food, proximity to the beach, very peaceful location great for couples the want to ... " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect " 
      5.788095238095238
      September 2012
  • Very good food (2)
    "Very good food" found in 2 reviews
    • " Staff are very friendly, very good food , clean " 
      5.788095238095238
      September 2012
    • " A very successful beach vacation with very friendly staff, great food , proximity to the beach, very peaceful location great for couples the want to relax, good ... " 
      5.788095238095238
      September 2012
  • Very peaceful location (1)
    "Very peaceful location" found in 1 review
    • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect " 
      5.788095238095238
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.1
  • Location
    5.2
  • Gastronomy
    5.3
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    161
  • very good
    41
  • acceptable
    15
  • poor
    4
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.5

The hotel itself has been repeatedly described. We found it good overall. The room was brilliant and large (swim-up junior suite). The hotel was around the hour kept clean and our room was always nice clean and tidy (and from time to time it was also nicely decorated)! The entire complex is very generous. You can also do many things... However, we have little since we rather at the beach beach chairs (honeymoon and relaxing). The food there is also very g …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.1666666666666665

Actually it is a hotel chain. On the grounds are 3 different hotels. We stayed in the royal suites turquesa accommodated. All inclusive, even mini bar and room service. Cleanliness is a matter of opinion but for the country is the cleanliness good. Food was after 3 weeks fun as it is in the 28 restaurants really choice. The food was mostly really good, unfortunately also mostly only lukewarm to cold. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Location
    Pros
    • Surroundings (1)
      Comments related to "Location" found in 1 review
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to ... "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good service at the beach, everything perfect "  read hotel review
        5.788095238095238
        September 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " Staff are very friendly, very good food, clean "  read hotel review
        5.788095238095238
        September 2012
      • " A very successful beach vacation with very friendly staff, great food, proximity to the beach, very peaceful location great for couples the want to relax, good ... "  read hotel review
        5.788095238095238
        September 2012
Linda
40th wedding celebration
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
overall great vacation; they were very helpful with my husband who had mobility issues. Great transportation around the complex. Swim-up room fabulous. Great service with the butler in each building- especially Oskar and Karini in building 54 Biggest complaint is the food. Had four dinners- only two were considered good; meat overcooked and not of good quality on one occasion. Good dinners at the Japanese steakhouse and the La Parilla restaurant Another concern was that air conditioner condensation leaked onto the tile floor and this was a major spillage hazard- was not able to fix this but other issues dealt ... with satisfactorily. Not alot of privacy with bathroom and toilet area. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.3
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Willie & Letinza London
The best place to stay
  • Recommended hotel
  • Families
  • Other stay
  • May 2014
The Royal Suites Turquesa by Palladium our butler: Claritza was the best (young lady) who enjoyes her job and therefore making you vacaction experience the best. We started out badly due to American Airlines with her assistance we were able to get my husband his heart medication due to our luggage did not arrive with us. She assisted us with finding the medicaion going to pick it up for us and assisting with some clothing for us. CLARITZA YOUR THE BEST because of you I will recommend this hotel to all my friends and family. Thank you, Willie & Letinza ... May 25-May 30,2014 read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Kelly
An amazing holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2014
This was our second holiday to this resort and we loved it once again. Our butler Juan was amazing. The resort is gorgeous: pool, beach, and the grounds overall. The food was great, buffet included. read hotel review
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Cindy Hall
Wedding Anniversary In Punta Cana, D.R.
  • Recommended hotel
  • Couples
  • Other stay
  • March 2014
We went to Punta Cana to celebrate our 1 year anniversary. We were looking for a vacation that offered leisure and relaxation by the pool or ocean.on a tropical island! We got what we were looking for in this vacation. The Resort is beautiful, very well kept. The rooms were nice and cleaned daily with comfortable (memory foam) mattresses. The staff was always friendly and always helpful. Specifically Sachenca and Providencia, great gals who went the extra mile (along with other staff and the chef) to prepare our room on our anniversary with candles, flower pedals, towel art, chocolate ... covered strawberries and a bottle of champagne. There was a shop on site that offered souvenirs and other things that may be needed during your stay.a little pricey, but hey, to be expected. There were other activities to participate in if interested, live performance theater, casino, live bands, etc. We walked the grounds many of times just to enjoy the sites, foliage and animal life of the tropics. And every where we went, a cold drink was offered. All and all a very nice place and I would go there again. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.8
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    3.5
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    4.0
Close
Franz
Very nice hotel, pure picture book beach, good food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
We were 3 weeks in this hotel, and felt very comfortable. The service was very good. The staff was very friendly and helpful. The beach is a dream. The food is plentiful and very good. read hotel review
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Read all hotel reviews

Information about Hotel The Royal Suites Turquesa by Palladium

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Hiking

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service