# 50 of 244 hotels in Hurghada

Golden 5 Almas Resort(4.5 stars)

Sahl Hasheesh Road Hurghada View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.3
  • Service
    5.2
  • Location
    5.4
  • Gastronomy
    4.8
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    164
  • very good
    34
  • acceptable
    24
  • poor
    8
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.016666666666667

Our vacation we were in the al mas palace really enjoyed. Against the mostly bad reviews, which we read before, we were positively surprised. Unfortunately only a few german tourists, so that we do not Cairo-and pyramidenausflug make could. You can in 14 different restaurants eat out, this is a good offer. Complex and beach were very nice... And the smaller sites on the grounds didn't really bother us. Also with the mostly russian tourists we had no probl …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.914285714285714

For 5 stars i would have expected more Sand 3 days on the bathroom floor, Broken door handle only after 12 hours replaced (could not in our room without at the front desk someone with key to get) …  read hotel review

read more Acceptable, Poor, Terrible reviews
ANDREA JANISSOVÁ
Super
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
Nice hotel, good food, friendly and helpful staff. Beautiful beach and around hotel. In general we were very happy and we hope that we will come again. Thanks a lot to all of you who are cared for at the hotel. read hotel review
  • Room
    5.8
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Stefanie
3-great holiday week
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2014
Armas bus station is right on the beach, beach chairs and hand towels were plentiful and in good condition. The food in the panoramic restaurant is of a very good quality, plentiful, varied and freshly prepared. Our room was cleaned thoroughly every day, bed sheets and towels replaced. The ocean was super for snorkeling. We felt very comfortable and relaxing. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Gloria
Dream vacation in paradise.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
Large area, very large and clean rooms, mostly with ocean view the staff was very, very friendly and extremely tried eager to please When you go all-inclusive, you could do at all hotels in the area to at any time free of charge buffet food and drink. The selection is good. From fish to meat, grilled, salad and many sweet desserts, is everything which the heart desired. there are also additional restaurants in which one must reserve before, but still free food. Here one can select between russian, german, italian, sea food, mediterranean, bbq and asian there is also the ... entire day all bars in the hotel and at the beach for free alcoholic and non-alcoholic beverages and small snacks who during the time at the beach get hungry at the beach bar with burgers, hot dogs and fresh, at the stone oven baked pizza looked after. In the hotel there are a lot of russian tourists staying, that is why the staff especially german guests. with all questions and desires is available the friendly german speaking guest assistants with advice and act to the side and will do everything to you provide. better it hardly goes. in the hotel were from young to old represented all generations. read hotel review
  • Service
    6.0

    Absolutely friendly, attentive staff! very courteous, polite and tried. always a smile on the face, whether early in the morning or late in the evening.

  • Hotel
    6.0

    Large area, very large and clean rooms, mostly with ocean view the staff was very, very friendly and extremely tried eager to please When you go all-inclusive, you could do at all hotels in the area to at any time free of charge buffet food and drink. The selection is good... From fish to meat, grilled, salad and many sweet desserts, is everything which the heart desired. there are also additional restaurants in which one must reserve before, but still free food... Here one can select between russian, german, italian, sea food, mediterranean, bbq and asian there is also the entire day all bars in the hotel and at the beach for free alcoholic and non-alcoholic beverages and small snacks who during the time at the beach get hungry at the beach bar with burgers, hot dogs and fresh, at the stone oven baked pizza looked after. In the hotel there are a lot of russian tourists staying, that is why the staff especially german guests. with all questions and desires is available the friendly german speaking guest assistants with advice and act to the side and will do everything to you provide. better it hardly goes. in the hotel were from young to old represented all generations.

  • Gastronomy
    6.0

    Many restaurants, many bars - something for everyone.

  • Room
    6.0

    Very nice, large clean rooms most with sea view beautiful comfortable beds all rooms have terrace/balcony and are equipped with a television and telephone, the minibar is fully stocked and free of charge a water digester is available likewise with attached coffee and tea Great!

  • Location
    5.0

    On the grounds are several hotels, all are not far from the beach. We were in the al mas, this hotel is located in close proximity to the water. 1-2 minutes footpath. many shops are located directly on the premises, a large shoppinganlage up 2 o'clock at night opened is, is just a few minutes' drive away, and is easily reachable by taxi.

  • Sport & Leisure
    6.0

    Daily entertainment and evening shows on the area there was also a disco and several bars. there are, for example, local dances shown it run all day local around on the beach the trips... As safari, scuba diving, fishing trips, all wellnessngebote including massage

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Niels
Recommendation, super satisfied, next year again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2014
All in all it was a very successful holiday! The locals and all workers in the hotel are super friendly, courteous, and always helpful. The rooms (on the back of the building with a direct view of the beach and the sea) are large and well furnished. It is a safe and a tv are also available. The meal is various and more delicious! Food and drinks were all inclusive everywhere on the grounds at any time of day free. The beach eat really very clean and very nice, the water blue and crystal clear. This hotel is for me ... a clear recommendation! Next year gladly again! read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Elisabeth+Gery
Feel-good factor 100%
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
One of our most beautiful vacation. The 7 times in Egypt, the 1 times in armas bus station palace golden 5. our bellmen ashraf gaber were all our wishes from our eyes and the german guests on hands carried. It made this holiday to dream vacation. The russians many us then also no longer so on. Austrians. German, swiss. It is worthwhile in this hotel to spend the holidays. The price performance ratio fits in any case. Sincere thanks once again to the whole team of the hotel especially on our already dear friend, ashraf. Greetings from Austria Elisabeth and ... gary P. s who seek error will a find but you're on vacation. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Petra
Hotel Golden 5 Al Mas Palace
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2013
A holiday in this hotel was good.The food was delicious, great selection .Total rooms tidy.The beach was clean and pleasant atmosphere.We had a direct view of the sea.The hotel are very positive.I like to come back here. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Tanya
Wonderfull vacation of last summer
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
Really good hotel, friendly workers, wonderful and clean territory of the hotel. Very clean territory of the beach. Our room was not bad with a balcon, which go on the beach. The furniture of the room was good and clean. The room was cleaned every day. The hotel is situated near the teritory of the beach. I can recommend this hotel. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Bärbel
5 stars are something different
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Even if the size of the rooms and the furnishing of the rooms are very good, that was deceptive not get over, that the hotel is somewhat past its time. Unfortunately, very little to maintenance done. Complaints are immediately (on the same day) done. Unfortunately, the all-inclusive of many, mainly russian tourists, misunderstood and an improbable verschwendung of food you have to see. Such a behavior in a rich country is an impertinence. In our group was agreed, that you do must. read hotel review
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Markus
Hotel without flair
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
Unfortunately in the whole complex very run down. We had a few times power failure, which in fact would be a problem, if not all the sidewalks broken would be. In the stairwell the tiles high, and as there is no lighting in the hotel, was the walk in and from the room a considerable stolprige matter. The corridors were pitch, and only, because the maid with the mobile phone the number lit had, we have our room. No matter where we were on the way, you had to be careful, not on broken stages, or sidewalk plates stumbles. The ... rooms. As there are serious differences. At first we were above, in a very old room, with a stinky carpet, an air conditioner which only now and then worked, and broken fixtures so calcified were, the hardly any water came out. After a week we could then down change, and see as it could have been different. Great room, you feel comfortable. Unfortunately, there was only very few renovated rooms, it seemed, the in the whole complex started construction simply not be able to keep. Room cleaning was top and also the staff very friendly. Beach. A gorgeous beach, which is kept very clean. Bath shoes should not one but with. There are several beach bars, where one at noon various snacks could eat. We were always completely right on the Helgoland bar, because there was quiet, and also here the staff was mostly very pleasant and accommodating. Restaurant. You could almost all restaurants, only the not, because there was almost always the same. The selection was small and rarely delicious, but in the 2. week better. There was a restaurant only for german, where we twice ate. The ambience was better, the food was much worse. We enjoyed the food at the al mas tasted better. In my opinion, the german restaurant nothing more than a psychological warfare, so that the german travel guest the feeling, it would better treated. Otherwise we never for a long time in the restaurant anyway, the ambience was impersonal, and which we personally very disturbed, there wasn't an outdoor terrace where you take breakfast. For us, it was just in the holiday. Sinai bar. In advance, it is also the staff was very friendly and eager to help, can her also nothing on the maladministration change. There was a terrace with dirty and broken chairs, where one to sit in the evening could. Unfortunately were far from enough tables and chairs since, so many guests on the wall had to sit. There was also far from enough glasses, so that you have a beer in wine glasses got, or in the 0.1 plastic cups. Since one anyway only plastic cups had seen, one wishes oneself least in the evening a little urlaubsflair. A cold beer, in a decent glass, is probably not too much requires. Hotel general. Unfortunately the hotel is very down economized. There are unfinished construction projects, but probably already forever not be able to keep. As a german guest you get black armbands, so that the staff not in russian destination. We found it very convenient, as it recognized more quickly, not alone hundreds of russian. We are without prejudice against russians to this hotel dangers, but unfortunately i must admit, i after a week from the behavior of some annoying. The already mentioned 0.1 plastic cups are a joke. On the beach it is very understandable, but please do not be used in a bar or even partly in the restaurant. The staff is mostly very friendly, but i have already in other hotels experienced, and there is no reason for us again this resort to visit. If you have a little holiday feeling to have would like, one should avoid this hotel better. Here is quantity instead of quality. A shame, because with a little effort, you could be significantly feel better. read hotel review
  • Service
    3.5
    Staff's knowledge of foreign language
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    2.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
    Family friendliness
    3.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Gastronomy
    2.3
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    1.0
  • Location
    4.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Proximity to shopping areas
    4.0
Close
Katja
Bad food in the hotel, many russians
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
We spent a week nile cruise and a week's swimming vacation in hotel almas palace behind us, the nile cruise was very good, we have only the food not be postponed, the food in the hotel in hurghada Was a disaster, no variation, in all 6 hotels, where we go eating could, there was every evening the same food, we are very disappointed and 80% russians. read hotel review
  • Location
    3.3
    Distance to the beach
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    2.0
  • Gastronomy
    2.8
    Variety of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    3.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    3.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    3.8
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
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Read all hotel reviews

Information about Golden 5 Almas Resort

Hotel Information

Amenities

Hotel amenities

  • Garden
  • Playground
  • Lift
  • Number of lifts: 1
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Single bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Free minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Toiletries

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 5 Stars
  • Check in from: 14:00
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: closed
  • English
  • Early check in
  • Family
  • Late check out
  • Express check in and check out
  • Cash payment
  • German
  • 24 hour security
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Dry cleaning