# 45 of 218 hotels in Hurghada

Golden 5 Almas Resort(4.5 stars)

Sahl Hasheesh Road Hurghada View on map
Average rating
Recommended
Trend

At a glance

  • We really enjoyed it (4)
    "We really enjoyed it" found in 4 reviews
    • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, snorkeling in the sea, fun in the pool - we really enjoyed it . We would gladly come again " 
      5.764285714285714
      July 2012
    • " We were for the 2, time in the golden 5 complex, last year in another hotel, and this year we were with our room very satisfied , had a room right on the lagoon, thus view to the beach and in 2 minutes on foot to reach. For ... " 
      5.65952380952381
      May 2012
    • " ... the is better not advised this hotel to book... Staff is great nice, friendly and helpful! Big praise at the management and all of the staff! I think it is only really unfortunately, this great hotel the guests has adjusted and not vice versa... " 
      5.269047619047619
      July 2012
    • " ... inclusive So all together, a really great cheaper beach vacation with super large room, view of the sea, great beach and water, good food for the small price. Gladly again. A praise goes to the great staff " 
      5.257142857142857
      April 2012
  • Great beach (3)
    "Great beach" found in 3 reviews
    • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, ... " 
      5.764285714285714
      July 2012
    • " Great beach vacation! " 
      5.269047619047619
      July 2012
    • " ... also constantly some Actions instead of for example BBQ on the aqua park etc./ mini bar inclusive So all together, a really great cheaper beach vacation with super large room, view of the sea, great beach and water, good food for the small price. Gladly again. A praise goes to the great staff " 
      5.257142857142857
      April 2012
  • Very good service (3)
    "Very good service" found in 3 reviews
    • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service , snorkeling in the sea, fun in the pool - we really enjoyed it. We would gladly come again " 
      5.764285714285714
      July 2012
    • " ... is in the right place here! You will not disturb anybody, because to 98% Russians in the hotel are... But if you contact other guests wishes, the is better not advised this hotel to book... Staff is great nice, friendly and helpful! Big praise at the management and all of the staff! I think it is ... " 
      5.269047619047619
      July 2012
    • " The Al MAS is located directly at the beach and something away from the hustle and bustle. Front desk, guest service and the majority of of the staff were very friendly and helpful . Some employee ( specially the beach bar Helgoland) were the German opposite just rude and ... " 
      4.485714285714286
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.2
  • Service
    5.2
  • Location
    5.3
  • Gastronomy
    4.8
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    229
  • very good
    47
  • acceptable
    28
  • poor
    14
  • terrible
    3
Read all hotel reviews

The most helpful positive review

5.016666666666667

Our vacation we were in the al mas palace really enjoyed. Against the mostly bad reviews, which we read before, we were positively surprised. Unfortunately only a few german tourists, so that we do not Cairo-and pyramidenausflug make could. You can in 14 different restaurants eat out, this is a good offer. Complex and beach were very nice... And the smaller sites on the grounds didn't really bother us. Also with the mostly russian tourists we had no probl …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.914285714285714

For 5 stars i would have expected more Sand 3 days on the bathroom floor, Broken door handle only after 12 hours replaced (could not in our room without at the front desk someone with key to get) …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, snorkeling in the sea, fun in the pool - we really enjoyed it. We would gladly come again "  read hotel review
        5.764285714285714
        July 2012
      • " We were for the 2, time in the golden 5 complex, last year in another hotel, and this year we were with our room very satisfied, had a room right on the lagoon, thus view to the beach and in 2 minutes on foot to reach. For ... "  read hotel review
        5.65952380952381
        May 2012
      • " ... the is better not advised this hotel to book... Staff is great nice, friendly and helpful! Big praise at the management and all of the staff! I think it is only really unfortunately, this great hotel the guests has adjusted and not vice versa... "  read hotel review
        5.269047619047619
        July 2012
      • " ... inclusive So all together, a really great cheaper beach vacation with super large room, view of the sea, great beach and water, good food for the small price. Gladly again. A praise goes to the great staff "  read hotel review
        5.257142857142857
        April 2012
  • Location
    Pros
    • Beach (3)
      Comments related to "Location" found in 3 reviews
      • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, ... "  read hotel review
        5.764285714285714
        July 2012
      • " Great beach vacation! "  read hotel review
        5.269047619047619
        July 2012
      • " ... also constantly some Actions instead of for example BBQ on the aqua park etc./ mini bar inclusive So all together, a really great cheaper beach vacation with super large room, view of the sea, great beach and water, good food for the small price. Gladly again. A praise goes to the great staff "  read hotel review
        5.257142857142857
        April 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, snorkeling in the sea, fun in the pool - we really enjoyed it. We would gladly come again "  read hotel review
        5.764285714285714
        July 2012
      • " ... is in the right place here! You will not disturb anybody, because to 98% Russians in the hotel are... But if you contact other guests wishes, the is better not advised this hotel to book... Staff is great nice, friendly and helpful! Big praise at the management and all of the staff! I think it is ... "  read hotel review
        5.269047619047619
        July 2012
      • " The Al MAS is located directly at the beach and something away from the hustle and bustle. Front desk, guest service and the majority of of the staff were very friendly and helpful. Some employee ( specially the beach bar Helgoland) were the German opposite just rude and ... "  read hotel review
        4.485714285714286
        September 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... Actions instead of for example BBQ on the aqua park etc./ mini bar inclusive So all together, a really great cheaper beach vacation with super large room, view of the sea, great beach and water, good food for the small price. Gladly again. A praise goes to the great staff "  read hotel review
        5.257142857142857
        April 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " Great beach vacation for families, spacious rooms ( often 2 with connecting door ), very good service, snorkeling in the sea, fun in the pool - ... "  read hotel review
        5.764285714285714
        July 2012
    • Cleanliness (1)
      Comments related to "Room" found in 1 review
      • " ... by the pool is unbearable (at least not for me, a people who want to relax). The animation was a catastrophe. The announcements came on 3 languages, but apart from that only Russian spoken... The rooms are clean and big, the bathroom functional and Egyptian conditions okay. Towels were changed daily and the funny ... "  read hotel review
        4.485714285714286
        September 2012
Elisabeth+Gery
Feel-good factor 100%
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
One of our most beautiful vacation. The 7 times in Egypt, the 1 times in armas bus station palace golden 5. our bellmen ashraf gaber were all our wishes from our eyes and the german guests on hands carried. It made this holiday to dream vacation. The russians many us then also no longer so on. Austrians. German, swiss. It is worthwhile in this hotel to spend the holidays. The price performance ratio fits in any case. Sincere thanks once again to the whole team of the hotel especially on our already dear friend, ashraf. Greetings from Austria Elisabeth and ... gary P. s who seek error will a find but you're on vacation. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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Petra
Hotel Golden 5 Al Mas Palace
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2013
A holiday in this hotel was good.The food was delicious, great selection .Total rooms tidy.The beach was clean and pleasant atmosphere.We had a direct view of the sea.The hotel are very positive.I like to come back here. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Tanya
Wonderfull vacation of last summer
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2013
Really good hotel, friendly workers, wonderful and clean territory of the hotel. Very clean territory of the beach. Our room was not bad with a balcon, which go on the beach. The furniture of the room was good and clean. The room was cleaned every day. The hotel is situated near the teritory of the beach. I can recommend this hotel. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Bärbel
5 stars are something different
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Even if the size of the rooms and the furnishing of the rooms are very good, that was deceptive not get over, that the hotel is somewhat past its time. Unfortunately, very little to maintenance done. Complaints are immediately (on the same day) done. Unfortunately, the all-inclusive of many, mainly russian tourists, misunderstood and an improbable verschwendung of food you have to see. Such a behavior in a rich country is an impertinence. In our group was agreed, that you do must. read hotel review
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Flo
Never ever 5 stars, not worth the money!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel has 3 floors with about ever 20-25 rooms. The state of the hotel is in need of renovation, as the whole of the golden 5 hotel area. The elevator brings back little confidence and the stairs a few broken pieces. At the main pool are missing some tiles in the pool. The list with the renovations still continue. Directly next to the bar is about 2 years a construction site. The spa was being renovated and was not usable. Wlan gives it only in the lobby and only temporary, because it from time to time side. With all ... inclusive everything is there, whereby the quality of the meals and drinks to be desired leaves. The guest structure is about 95% russians and 5% german, therefore is also the entertainment mostly in russian. Good at the plant is, you in all hotels everything can be used, the restaurants and bars. The staff is very hard-working a to make everything right, especially Hassan, the hotel manager. read hotel review
  • Location
    4.0

    The way to the beach about 1 minute. Highly recommended is the section 4, where the helgolandbar there (delicious burger). However, bathing shoes necessary since the reef directly at the beach and there is practically no possibility to get into the water except over stones. The beach is from gravel, but very nice for beach chairs and umbrellas. The airport is approximately 15 minutes away with bus. Directly in front of the hotel there are several stores for shopping, if you (approximately 100 meters) after leaving the plant runs to the left, you will find a supermarket with fixed prices. Taxis stop dirke before the plant (about 10 minutes on foot the hotel) The night life is good, every 3 days we had a party at the beach which however circa 1 0 $extra costs. But you can also from behind reinschleichen. An on-site there was a disco in the main building (paradise hotel)

  • Sport & Leisure
    1.0

    The number of beach chairs and chairs on the beach is more than enough. At the pool i can't rate since i was rarely there. But the slides in the aquapark are good. The animation is actually only in russian. For german guests there was 1 times a week half an hour bingo.

  • Service
    4.0

    The staff is very friendly and hard-working. The sprachkenttnisse are rather modest. At the front desk with german no progress and english was also on by the staff sometimes hard to understand. With russian you could however no problems, the could scheinbaar everyone. The room was cleaned thoroughly. On demand and a little tip was sometimes even the water refilled. Otherwise you sit in the hotel, after the erstauffüllung all is on the dry. Complaints were mostly acted quickly, since one was very hard, the few german guests, which still not succeeded. We could but without problems 2 times change the room.

  • Gastronomy
    1.0

    Each of the 7 hotels in the area has its own restaurant. In addition, there were many à la carte restaurants (the german, egyptian and international are recommended). Normally 2 days in advance, but if you with Hassan speak and about the food weighted, is also a faster reservation possible ☺. The quality of the food is mostly badly. From time to time you are lucky, but all in all, every imbussbude in Germany better and delicious. The german restaurant has however from time to time a few delicious things to meal quality like the Gulasch, it then but also every 3 days and again. The change it was within the limits. The breakfast everyday the same and dinner varies in one of 8 dishes. The drinks are from a machine and tasted about as the Aldi products from Cola& co. The juices are all such a chemical stuff and fresh juices you have to pay extra, 2 $the glass (tastes however very more delicious) On demand at the bar one gets however original Cola&co. ( this can however also times all) The atmosphere is acceptable. You feel like in a cafeteria and shortly before the end of the waiters and questions 1000 times finish? Finished?

  • Hotel
    2.0

    The hotel has 3 floors with about ever 20-25 rooms. The state of the hotel is in need of renovation, as the whole of the golden 5 hotel area. The elevator brings back little confidence and the stairs a few broken pieces. At the main pool are missing some tiles in the pool. The list with the renovations still continue. Directly next to the bar is about 2 years a construction site. The spa was being renovated and was not usable. Wlan gives it only in the lobby and only temporary, because it from time to time side. With all inclusive everything is there, whereby the quality of the meals and drinks to be desired leaves. The guest structure is about 95% russians and 5% german, therefore is also the entertainment mostly in russian. Good at the plant is, you in all hotels everything can be used, the restaurants and bars. The staff is very hard-working a to make everything right, especially Hassan, the hotel manager.

  • Room
    3.0

    The rooms are really spacious. The condition is fluke. The 1 room was the toilet about 10 centimeter from the floor lift, because they are not more entrenched was. So complaint, new room with a view of the sea. Was relatively ok, but air conditioning not working and bathroom very in need of renovation. After we heard that there were renovated room we again complained and got a decent room, where everything was ok. What fun was, was that the shower curtain lets was, so that the actually function whose was. Every day flooding in the bathroom ^ ^. The furnishing is good. Minibar, flat screen tv ( RTL II,RTL,ZDF), kettle with an instant coffee and tea (no milk), telephone, safe. Recommendation: at check-in after renovated rooms verlangen

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Information about Golden 5 Almas Resort

Hotel Information

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Playground
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Air conditioning
  • Minibar
  • Free minibar
  • Minibar: unalcoholic
  • Safe
  • Balcony
  • Standard balcony
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms

Gastronomy

  • Restaurant
  • International
  • Hotel bar
  • Number of hotel bars altogether: 4
  • Cafe
  • Number of cafes altogether: 1
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Bicycle hire

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Number of stars/domestic category: 5 Stars
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: closed
  • English
  • Early check in
  • Late check out
  • Express check in and check out
  • Cash payment
  • 24 hour security
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Dry cleaning