# 115 of 585 hotels in Dubai

Kempinski Hotel & Residences Palm Jumeirah(5 stars)

The Crescent West, Palm Jumeirah Show map
Hotel Pictures - Kempinski Hotel & Residences Palm Jumeirah
Average
Recommended
Trend

At a glance

  • Great hotel (4)
    "Great hotel" found in 4 reviews
    • " New, not yet completely great hotel . Unfortunately this hotel is not yet finished. The suite, we stayed in, we didn't do at home. ... " 
      5.325
      July 2011
    • " Everything is simply right ; facilities of the hotel, friendliness and cleanliness of the staff, location and so on and so ... " 
      5.769444444444445
      July 2012
    • " ... is simply right; facilities of the hotel, friendliness and cleanliness of the staff, location and so on and so on Who about this hotel something to complain about, the is also at all other five star hotel find something. " 
      5.769444444444445
      July 2012
    • " Great hotel without flair " 
      5.361111111111111
      August 2012
  • Pleasant staff (2)
    "Pleasant staff" found in 2 reviews
    • " Newly opened, several construction nearby. Pleasant staff and great room. Half board is worthwhile, price in the restaurant very expensive. Great fitness ... " 
      5.416666666666667
      August 2012
    • " ... the new Kempinski!-too little staff (staff totally overwhelmed)-drinks and food to expensive-hotel finishedBeach quality was rather limited (but at the artificial palm!)-hotel decor too bleak and the staff was very friendly and very spacious rooms and nice, green area conclusion: price/performance ratio is simply ... " 
      4.583333333333333
      December 2011
  • Great food (1)
    "Great food" found in 1 review
    • " Excellent room, great food " 
      5.416666666666667
      August 2012

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.3
  • Service
    5.0
  • Location
    4.5
  • Gastronomy
    5.0
  • Sport
    4.0

Rating breakdown

  • Excellent
    6
  • Very Good
    3
  • Acceptable
    0
  • Poor
    0
  • Terrible
    1
Read all hotel reviews

Summary of guest reviews by categories

Hotel in general
  • " New, not yet completely great hotel. Unfortunately this hotel is not yet finished. The suite, we stayed in, we didn't do at home. ... "  Read more
    5.325
    July 2011
  • " Everything is simply right; facilities of the hotel, friendliness and cleanliness of the staff, location and so on and so ... "  Read more
    5.769444444444445
    July 2012
  • " ... is simply right; facilities of the hotel, friendliness and cleanliness of the staff, location and so on and so on Who about this hotel something to complain about, the is also at all other five star hotel find something. "  Read more
    5.769444444444445
    July 2012
  • " Great hotel without flair "  Read more
    5.361111111111111
    August 2012
  • " A hotel with great location on the palm, but no flair, without restaurant and animation. Many rooms as condos used. Very ... "  Read more
    5.361111111111111
    August 2012
  • " Newly opened, several construction nearby. Pleasant staff and great room. Half board is worthwhile, price in the restaurant very expensive. Great fitness ... "  Read more
    5.416666666666667
    August 2012
  • " ... the new Kempinski!-too little staff (staff totally overwhelmed)-drinks and food to expensive-hotel finishedBeach quality was rather limited (but at the artificial palm!)-hotel decor too bleak and the staff was very friendly and very spacious rooms and nice, green area conclusion: price/performance ratio is simply ... "  Read more
    4.583333333333333
    December 2011
Gastronomy
  • " Excellent room, great food "  Read more
    5.416666666666667
    August 2012
  • " ... totally overwhelmed)-drinks and food to expensive-hotel finishedBeach quality was rather limited (but at the artificial palm!)-hotel decor too bleak and the staff was very friendly and very spacious rooms and nice, green area conclusion: price/performance ratio is simply right not. Kempinski simply ... "  Read more
    4.583333333333333
    December 2011
Heidi
Switzerland
  • Couple
  • Age 56-60
1 Other hotel reviews
1.7
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The manager of the hotel no interest whatsoever in your problems, for this has a structure, in other words hirarchie set up, now nobody is more responsible, you will be comforted, but one does something. It has no competence.It has just a restaurant, in the bar in the evening you can just sit, nobody far and wide. We tipped generously spread out, but hardly a to preserve. The placemat in the morning were every day dirty, ants on the table were on the agenda.The size is ok. The cleanliness leaves something to be desired. The expiration the shower didn't work, … read more
Anja
Germany
  • Family
  • Age 41-45
1 Other hotel reviews
5.8
Rated:  
  • 2 weeks
  • Beach
  • Hotel recommended
Everything is simply right; facilities of the hotel, friendliness and cleanliness of the staff, location and so on and so on Who about this hotel something to complain about, the is also at all other five star hotel find something. … read more
Wego
Germany
  • Family
  • Age 51-55
1 Other hotel reviews
5.4
Rated:  
  • 3 to 5 days
  • City trip
  • Hotel recommended
A hotel with great location on the palm, but no flair, without restaurant and animation. Many rooms as condos used. Very good German hotel manager. Directly at the lagoon of the palm. Beautiful pool. … read more
Klaus
Germany
  • Couple
  • Age 56-60
1 Other hotel reviews
4.1
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The new hotel is surrounded by derelict buildings or halt! (start-up?) significant problems with the implementation of complaints and orders! The very friendly and always open-minded (mostly German speaking) management is very attentive, but problems in the implementation by meter M. untrained staff! The beach (also at all other beaches Palme) is only recommended only with restrictions, because sometimes the man made sand out by boulders and bloody painful! … read more
4.6
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Oh well... For the seventh time in Dubai were rather disappointed with the new Kempinski!-too little staff (staff totally overwhelmed)-drinks and food to expensive-hotel finishedBeach quality was rather limited (but at the artificial palm!)-hotel decor too bleak and the staff was very friendly and very spacious rooms and nice, green area conclusion: price/performance ratio is simply right not. Kempinski simply can't jumeira! … read more
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Information about Kempinski Hotel & Residences Palm Jumeirah

Hotel own description

  • What the hotel offers
    Kempinski Hotel & Residences Palm Jumeirah is a Beach Hotel & Resort.
  • Location
    Hotel is located on the West Crescent of the renowned man-made Island Palm Jumeirah which is built in the shape of a Date Palm Tree.
  • Accommodation
    Hotel offers region's some of most spacious Suites, Penthouses and Villas.
  • Food and Drink
    Brunello - Italian Restaurant offers a contemporary yet authentic Italian cuisine and it also offers a fusion of Arabic cuisine with Italian touch.
  • Leisure
    Hotel has a temperature controlled 1200sqm swimming pool and separate kids swimming pool attached to it. Kids' swimming is also shaded on top.
  • Other facilities and services
    Hotel guarantees a five star Kempinski services with a remarkable European Flair.
read more see hotel amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Business Centre Use: charged
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • CD Player
  • Minibar
  • Minibar: unalcoholic
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Electronic room keys
  • Dressing room
  • Wake up call/Alarm clock
  • Fire alarm

Gastronomy

  • Restaurant
  • Number of restaurants altogether: 1
  • Vegetarian dishes
  • A la carte
  • Hotel bar
  • Breakfast buffet

A choice of sports

  • Outdoor pool
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Check out no later than: 12:00
  • English
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Eurocard/Mastercard
  • Multilingual
  • 24 hour security
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service
read hotel information