Hotel Riu Palace Mexico(5 stars)
Avda. Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar Show mapAt a glance
- Very well maintained hotel (15) "Very well maintained hotel" found in 55 reviews
- " Luxury at the beach, older but very well maintained hotel "November 2011
- " Already during the check in we have clearly noticed, that we are in a five star hotel with high levels. The lobby made a stunning, pompous impression. The lady at the front desk ... "November 2011
- " the hotel is perfect for a beach vacation, since this not so far away is. the lunch could quality of high quality ... "February 2012
- " ... since this not so far away is. the lunch could quality of high quality his. (for Americans but it seems to be enough) but you could always find something for the small Hunger. Apart from that a great hotel . "February 2012
- " Very pleasant hotel "August 2012
- " ... a band and sometimes in the restaurant located opposite also still Sung, you can no longer entertained -we knew this hotel with practically no choice children -now are a great many there. For a five star hotel there is no choice separate shower, separate toilet is available, no choice Slippers, no ... "January 2012
- " A great great hotel "February 2012
- " ... good. On a small tip you of course. With English one gets along very well. Cleaning of the rooms perfect. Laundry in the house, very good and affordable. Complaints we had no complaints in this great hotel "February 2012
- " ... hotel. Clouds and sun have alternated, the temperatures between 20 and 30 Degrees. It also times a short Rain showers given, the did not disturb us however. There is a very pleasant, dry climate. This hotel can only be recommended . I had the other guests also only positive belongs. Who here 'complain' is not more'normal' "February 2012
- " The saving grace for a great holiday ! "April 2011
- " The hotel was in good condition . It was very clean and constant well maintained, even the beach was daily of seaweeds freed and ... "January 2012
- " The hotel was in good condition. It was very clean and constant well maintained, even the beach was daily of seaweeds freed and the pool chairs' ... "January 2012
- " The location of the hotel was very good. Playa del Carmen was about 30 minutes on the beach along. You could very well at the beach, he was very clean and the areas of the hotel were not included very well maintained. The sand was as flour, and ... "January 2012
- " ... a lot of effort with the different guests and not annoying. the beach was perfect, as one would expect from. Clean beach, wavy sea and lots of plants gave a beautiful mood. the beach chairs were in good condition and the protection from the sun because of the palm trees was ideal. "January 2012
- " the hotel was great . Varied restaurants, to the part in the morning reserve must. The beach is very nice. It is ... "January 2012
- Delicious food (13) "Delicious food" found in 13 reviews
- " ... acted, is for the food simply nothing to complain about. Everything seemed always fresh and tasted excellent. In the various aluminum a carte's you could a table reserve and then evenings delicious food . It was really every day make even if in the catalog differently described was. Annoying is the ... "November 2011
- " ... curtain. Good bed. In the television unfortunately only 'Deutsche Welle Latin America' German speaking channels. Free and fast Wi-Fi - very good. Catering is the hotel very far in front with. Good food , good quality, good service, good taste. There is so far only the Voyage-chain, when we have ... "August 2012
- " the food is very good . One occurs oneself as in a star restaurant. There are 3 additional restaurants. You will in ... "February 2012
- " ... beautiful opportunities for excursions ( Chichén Chichen-Itza, cozumel, Tulum and so on). Area is very well maintained and in a great condition. Good options for shopping in Playa del Carmen. Good cocktails ( known Trade Marks). Each time would visit this hotel again. For all highly recommended! "January 2012
- " ... was daily of seaweeds freed and the pool chairs' well ' in just rows provided. the hotel was all in all very quiet and if you want to have party, you went into the club of riu hotels next door. the food was very good . There was everything you could imagine in a good quality. Grilled lobster were the great. ... "January 2012
- " The dining was perfect, lunch in the restaurant at the beach was in very good quality available. The cleanliness cleanliness and hygiene in the restaurants was good. "January 2012
- " A great hotel with very friendly staff, the always around the well-being of its guests effort. The service in the restaurants and bars is very good, one is very quick and accommodating served. The food is very delicious and varied. The hotel complex is very well-maintained and beautifully landscaped. At ... "April 2012
- " The hotel is sharpened, there is everything you could want, great food and diverse, specialties restaurants there are 5, I recommend especially the crystal and the ... "May 2012
- " ... kept. The best places were from 09:00 o'clock no longer to be had. The beach chairs were also visited by the guests of the riu Tequila used Hotel, therefore it was always very full at the beach. Food and drinks good diversity of food and beverage choices. four special-restaurants including all ... "March 2011
- " The hotel has excellent service and an usually good food . Amazing, this hotel is definitely recommend. One of the best hotels in the Caribbean. "November 2011
- " ... we all would recommend. The complex is super, the rooms huge and everything is great neat and clean. The beach is right on the hotel and you get and by the pool to Each time of day a Liege. The food is very extensive and there is something for everyone. Since about 70% Americans and Canadians in the ... "April 2012
- " Even if the hotel already somewhat older is, is beautiful. The staff are friendly and always helpful, the food is very good and if you want something undertake would, all possibilities. We spent our honeymoon in the Riu ... "May 2012
- " ... high praise to the staff in the whole hotel! Even without tip they are very hard to fulfill every wish. We had the premium package, this includes the private transfer to the hotel, a romantic great food at the beach, room ( to availability) to departure and return transfer. Is worthwhile oneself, ... "July 2012
- Pleasant staff (12) "Pleasant staff" found in 12 reviews
- " ... Souvenir stores, etc.. A clean beach with numerous beach bars, which partly great Chillout- music and pants games, rounded the whole thing off. At the blue Parrot we had at the first visit pleasant staff and a beautiful experience with the second visit we felt not so welcome... Because the hotel ... "November 2011
- " ... the television unfortunately only 'Deutsche Welle Latin America' German speaking channels. Free and fast Wi-Fi - very good. Catering is the hotel very far in front with. Good food, good quality, good service , good taste. There is so far only the Voyage-chain, when we have better ate. Travel support ... "August 2012
- " the hotel was great. Varied restaurants, to the part in the morning reserve must. The beach is very nice. It is worthwhile in the morning time and go to the beach. The staff are very friendly overall if you from time to time a tip. The rooms the quality and taste of the food towels were ... "January 2012
- " Large commodious suites; the 'best': the minibar inclusive coffee machine. The minibar was Täflich filled, it wasn't missing anything. daily cleaning the rooms, of friendly staff . "January 2012
- " A great hotel with very friendly staff , the always around the well-being of its guests effort. The service in the restaurants and bars ... "April 2012
- " The complete staff was always very friendly - The cleaning of the rooms always in the best way- There is the possibility, Laundry- At the ... "November 2011
- " A great hotel-especially the beach and the pool had loved it. The room was huge and clean! The buffet was varied and plentiful- the staff was very friendly and efficient. If it weren't for the long flight, I would come back every year! "August 2011
- " The hotel has excellent service and an usually good food. Amazing, this hotel is definitely recommend. One of the best hotels ... "November 2011
- " We would come back any time the Riu Palace book! Very tidy and clean. Lovingly laid out green areas. Great service at front desk and restaurants. The beach is every day cleaned. Just about everything was perfect! "August 2012
- " Even if the hotel already somewhat older is, is beautiful. The staff are friendly and always helpful, the food is very good and if you want something undertake would, all ... "May 2012
- " friendly staff where you look. Always a friendly smile and a question also without tips being paid. Room ... "January 2012
- " Really nice hotel with a great service and a great beach. The hotel offers various possibilities, so that no boredom arises. We found, ... "August 2011
- The worst room (1) "The worst room" found in 1 review
- " ... beach, this is however in the hotel not arrived). On arrival, was completely surprised. The room was only for 2 people prepared, for the 3 person everything was missing, bed, towels, bathrobe. The worst room get, directly opposite the restaurant, loud, on the balcony you will constant observed. On the ... "February 2012
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Hotel review overview
The most helpful favorable review
Which unfortunately is getting a bit old. One notices this at the decor and the buildings. The operator does however much, for the building freshly to get. So during our stay the facade painted respectively also to be smoothed over newly. Which we appreciated a lot, was the Christmas decorations. Unfortunately we have the official opening of the advent season only a few hours missed-but nothing with this review to Do ;-) The room was spacious. King-size … read more
The most helpful critical review
The Riu Palace Mexico is purely optically a great hotel for the, the style like. For those who love action and volume may, and everywhere in the hotel and at the beach, there is surely satisfied, the loud sound of wasserfontainen in the courtyard the hotel, the evening entertainment on the Piazza (incomprehensibly loud), the nachmittagsdrinkkommunikation by the pool, the noise level in the a huge restaurant or the almost hear sound at the beach of jetskis … read more
Summary of guest reviews by categories
- April 2012
- " Great hotel, what we all we all would recommend. The complex is super, the rooms huge and everything is ... " Read moreApril 2012
- " the hotel was great. Varied restaurants, to the part in the morning reserve must. The beach is very nice. It is ... " Read moreJanuary 2012
- April 2011
- " A great hotel-especially the beach and the pool had loved it. The room was huge and clean! The buffet was ... " Read moreAugust 2011
- August 2012
- " Very nice and clean hotel. Dining is simply brilliant and the highlight. Any negative -reviews I simply do not ... " Read moreMarch 2012
- March 2011
- " ... is getting old. The room was very spacious and clean, unfortunately, (in need of renovation) the bathroom had no shower, but just a small bath. The grounds were very well maintained and clean. The beach was beautiful, the pool with pool bar, nice but very noisy (entertainment, drunk). The reservation of the ... " Read moreMarch 2011
- " the hotel is perfect for a beach vacation, since this not so far away is. the lunch could quality of high quality ... " Read moreFebruary 2012
- " ... since this not so far away is. the lunch could quality of high quality his. (for Americans but it seems to be enough) but you could always find something for the small Hunger. Apart from that a great hotel. " Read moreFebruary 2012
- " Great hotel with a very pleasant flair. Both room staff, front desk and the service staff in the main ... " Read moreMarch 2012
- " We would come back any time the Riu Palace book! Very tidy and clean. Lovingly laid out green areas. Great service at front desk and restaurants. The beach is every ... " Read moreAugust 2012
- April 2012
- " The hotel area is large but well arranged. Outside of the hotel you can without any problems stop. To Playa del Carmen ... " Read moreJuly 2012
- " March 2011: the hotel is getting old. The room was very spacious and clean, unfortunately, (in need of renovation) the bathroom had ... " Read moreMarch 2011
- " ... for breakfast, dirty cutlery and dishes, as well as table Linen. Waiter through a lot of tip for sale. Maid service was very unfriendly. Dirty pillows from previous guest. Dirt under the beds. Bad hotel management. " Read moreMay 2012
- " The location of the hotel was very good. Playa del Carmen was about 30 minutes on the beach along. You could very well at the beach, he ... " Read moreJanuary 2012
- April 2012
- " Really nice hotel with a great service and a great beach. The hotel offers various possibilities, so that no boredom arises. We found, the possibility ... " Read moreAugust 2011
- " Even if the hotel already somewhat older is, is beautiful. The staff are friendly and always helpful, the food is very good and if you want something undertake would, all ... " Read moreMay 2012
- " the hotel was great. Varied restaurants, to the part in the morning reserve must. The beach is very nice. It is worthwhile in the morning time and go to the beach. The staff are very friendly overall if you from time to time a tip. The rooms the quality and taste of the food towels were ... " Read moreJanuary 2012
- " A great hotel-especially the beach and the pool had loved it. The room was huge and clean! The buffet was varied and plentiful-the staff was very friendly and efficient. If it weren't for the long flight, I would come back every year! " Read moreAugust 2011
- " ... the television unfortunately only 'Deutsche Welle Latin America' German speaking channels. Free and fast Wi-Fi - very good. Catering is the hotel very far in front with. Good food, good quality, good service, good taste. There is so far only the Voyage-chain, when we have better ate. Travel support ... " Read moreAugust 2012
- " We would come back any time the Riu Palace book! Very tidy and clean. Lovingly laid out green areas. Great service at front desk and restaurants. The beach is every day cleaned. Just about everything was perfect! " Read moreAugust 2012
- " A great hotel with very friendly staff, the always around the well-being of its guests effort. The service in the restaurants and bars ... " Read moreApril 2012
- " The hotel has excellent service and an usually good food. Amazing, this hotel is definitely recommend. One of the best hotels ... " Read moreNovember 2011
- " Really nice hotel with a great service and a great beach. The hotel offers various possibilities, so that no boredom arises. We found, ... " Read moreAugust 2011
- " The complete staff was always very friendly- The cleaning of the rooms always in the best way- There is the possibility, Laundry- At the ... " Read moreNovember 2011
- " Large commodious suites; the 'best': the minibar inclusive coffee machine. The minibar was Täflich filled, it wasn't missing anything. daily cleaning the rooms, of friendly staff. " Read moreJanuary 2012
- " friendly staff where you look. Always a friendly smile and a question also without tips being paid. Room ... " Read moreJanuary 2012
- " ... that specializes in weekend-tourist of America, the no expectations have, only that the alcohol in masses flows. One occurs oneself as on the nightlife district. Of Monday up until Thursday very bad service and very small Choice of food, the weekend to improved. The Europeantourist therefore, be ... " Read moreFebruary 2012
- " Even if the hotel already somewhat older is, is beautiful. The staff are friendly and always helpful, the food is very good and if you want something undertake would, all possibilities. We spent our honeymoon in the Riu ... " Read moreMay 2012
- " ... we all would recommend. The complex is super, the rooms huge and everything is great neat and clean. The beach is right on the hotel and you get and by the pool to Each time of day a Liege. The food is very extensive and there is something for everyone. Since about 70% Americans and Canadians in the ... " Read moreApril 2012
- " ... beautiful opportunities for excursions ( Chichén Chichen-Itza, cozumel, Tulum and so on). Area is very well maintained and in a great condition. Good options for shopping in Playa del Carmen. Good cocktails( known Trade Marks). Each time would visit this hotel again. For all highly recommended! " Read moreJanuary 2012
- " ... curtain. Good bed. In the television unfortunately only 'Deutsche Welle Latin America' German speaking channels. Free and fast Wi-Fi - very good. Catering is the hotel very far in front with. Good food, good quality, good service, good taste. There is so far only the Voyage-chain, when we have ... " Read moreAugust 2012
- " ... kept. The best places were from 09:00 o'clock no longer to be had. The beach chairs were also visited by the guests of the riu Tequila used Hotel, therefore it was always very full at the beach. Food and drinks good diversity of food and beverage choices. four special-restaurants including all ... " Read moreMarch 2011
- " A great hotel with very friendly staff, the always around the well-being of its guests effort. The service in the restaurants and bars is very good, one is very quick and accommodating served. The food is very delicious and varied. The hotel complex is very well-maintained and beautifully landscaped. At ... " Read moreApril 2012
- " ... high praise to the staff in the whole hotel! Even without tip they are very hard to fulfill every wish. We had the premium package, this includes the private transfer to the hotel, a romantic great food at the beach, room ( to availability) to departure and return transfer. Is worthwhile oneself, ... " Read moreJuly 2012
- " The hotel has excellent service and an usually good food. Amazing, this hotel is definitely recommend. One of the best hotels in the Caribbean. " Read moreNovember 2011
- " The hotel is sharpened, there is everything you could want, great food and diverse, specialties restaurants there are 5, I recommend especially the crystal and the ... " Read moreMay 2012
- " the food is very good. One occurs oneself as in a star restaurant. There are 3 additional restaurants. You will in ... " Read moreFebruary 2012
- " ... was daily of seaweeds freed and the pool chairs' well ' in just rows provided. the hotel was all in all very quiet and if you want to have party, you went into the club of riu hotels next door. the food was very good. There was everything you could imagine in a good quality. Grilled lobster were the great. ... " Read moreJanuary 2012
- " The dining was perfect, lunch in the restaurant at the beach was in very good quality available. The cleanliness cleanliness and hygiene in the restaurants was good. " Read moreJanuary 2012
- " ... very good, therefore we twice ate there. Brazilian (la bodega): also very good and Europeans somewhat new. You have to meat like, there is practically only meat, but very delicious. Steakhouse: good restaurant, especially the dessert. This restaurant is in the open (covered). If it's windy, it can quite ... " Read moreNovember 2011
- " ... Hungarian) who spoke perfect German, very competent and nice is! Staff are very nice friendly and accommodating also if you have them no tip returns, it is of course, because you really deserve! Entertainment is good but not pushy, particularly praiseworthy are Cindy, Eddy and Sandra. The events in the evening ... " Read moreMay 2012
- " ... style and a large garden area, with wonderful Palmenalleen , as well as a water feature in the middle, already the first range simply dreamlike work. After the garden the spacious pool Area with enough sunbeds, a Jacuzzi, as well as children Area. After this it goes on a wonderful with real palm trees ... " Read moreDecember 2011
- " A great hotel-especially the beach and the pool had loved it. The room was huge and clean! The buffet was varied and plentiful-the staff was very friendly and efficient. If it ... " Read moreAugust 2011
- " ... newly. Which we appreciated a lot, was the Christmas decorations. Unfortunately we have the official opening of the advent season only a few hours missed-but nothing with this review to Do ;-) The room was spacious. King-size bed and massive balcony. Unfortunately no shower in the bathroom, only bath with ... " Read moreAugust 2012
- " ... to departure and return transfer. Is worthwhile oneself, already because of the food at the beach. Big praise to our ' Strandbuttler ' Christopher - he gave us very well maintained. The rooms are huge. We had one on the outside and it was nice and quiet. Our Maid Sarina was very clean, in our ... " Read moreJuly 2012
- " As the name suggests; a Palace hotel! great hotel area, very spacious rooms, wonderful laid out beach, fantastic laid out pool area, very well maintained Green areas. ... " Read moreJanuary 2012
- " March 2011: the hotel is getting old. The room was very spacious and clean, unfortunately, (in need of renovation) the bathroom had no shower, but just a small bath. The ... " Read moreMarch 2011
- " ... diverse, specialties restaurants there are 5, I recommend especially the crystal and the Japanese, the steakhouse needs getting used to! It daily the bed linen changed, 2 XP ro day the towels! Rooms are very clean. It is the whole day cleaned! Mattresses are hard, but great to sleep on! There is a lady at ... " Read moreMay 2012
- " ... beach, this is however in the hotel not arrived). On arrival, was completely surprised. The room was only for 2 people prepared, for the 3 person everything was missing, bed, towels, bathrobe. The worst room get, directly opposite the restaurant, loud, on the balcony you will constant observed. On the ... " Read moreFebruary 2012
- 2 weeks
- Beach
- Hotel recommended
- 2 weeks
- Beach
- Hotel recommended
- 2 weeks
- Beach
- Hotel recommended
- 1 week
- Beach
- Hotel recommended
- 2 weeks
- Beach
- Hotel recommended
Information about Hotel Riu Palace Mexico
Hotel amenities
- Meeting/Banquet Facilities
- Shops in the hotel
- Hairdressers/Beauty salon
- Cash machine on site
- Hotel safe
- Air conditioning
Room amenities
- Satellite TV
- Fan
- Minibar
- Safe
- Balcony
- Terrace
- Bathroom
- Hair dryer
- Dressing room
- Wake up call/Alarm clock
Gastronomy
- Restaurant
- Hotel bar
- Breakfast buffet
A choice of sports
- Fitness centre
- Outdoor pool
- Tennis court
- Volleyball
Spa offers
- Spa centre
- Massages
- Beauty treatments
- Sauna
- Whirlpool
Other hotel information
- Evening programs and entertainment
- Babysitting/Child services
- Eurocard/Mastercard
- Car hire
- Information desk
- Children welcome
- Wifi
- Laundry service































