# 1 of 32 hotels in Houmt Souk

TUI MAGIC LIFE Penelope Beach(4 stars)

Zone Touristique P.O. Box 257 4180 Houmt Souk Djerba View on map
Average rating
Recommended
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At a glance

  • A great hotel (1)
    "A great hotel" found in 1 review
    • " Generally a great hotel , the we only recommend it. The animation has us very well fallen. They were very friendly and ... " 
      5.6000000000000005
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.5
  • Location
    4.8
  • Gastronomy
    5.1
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    295
  • very good
    63
  • acceptable
    17
  • poor
    8
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.358333333333333

To 2-year-old abstinence (2011 because of revolution, 2012 because of renovation) i had to unfortunately say, that middle january 13 in millilitres penelope unusual few guests were (around 70 to 100). Subject to was because, for the first time for traveling alone an allowance for the use a double room had to be paid. From the point of view of the traveling alone guests, the this year in large number to neighbouring, cheaper hotels establishments, it would …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.728571428571428

Compared to last stay in November 2010: Everything was used since then but never renovated. Quality of food was not as good as before. Friendliness of employees, management, entertainment team was rather low. I did not feel beeing welcome, as it was last time. I will not come again. For the management in case you want to countercheck my opinion: Stayed in room 1154, Apr. 20 o Apr. 27, 2015 …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " Generally a great hotel, the we only recommend it. The animation has us very well fallen. They were very friendly and ... "  read hotel review
        5.6000000000000005
        June 2011
Wayne
Had one of best holidays I've been on
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
was dubious about this holiday when I booked it with all the negative stories I,d heard but was very pleasantly surprised. Had 1 of the best holidays I,v had just wanted to get away and relax and did exactly that,there,s plenty of entertainment if you want it also.staff were really welcoming and friendly,loved the variety of food if you can't find something you like your very fussy. We had a bungalow near the pools,very spacious and comfyi really hope what went on in souse doesn't have too much negative affect on Tunisia ... bcos The people made us feel more than welcome and hope to return next year. read hotel review
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
Close
Jane
I would highly recommend this hotel.
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
I don't have one single thing I could complain about at this hotel, the staff were so lovely and very helpful, nothing was to much troubled or them, always smiling, the food was very good, the maid cleaned the room everyday and was very nice, happy to help in any way asked, everywhere you look there are cleaners, toilets cleaned constantly and they are kept very clean. read hotel review
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
Close
Sam
Chilled week
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
Just back. Had such a restful and chilled out week. All staff were just great and so hardworking but I have to mention the entertainment team who are fabulous, just the right balance of fun and friendly (but not in your face) and, in particular, Christel, who was just brilliant with the youngsters (including my Son) and a credit to the Hotel. Will be looking at other MagicLife Hotels now for future holidays. read hotel review
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Volker
Magic Life quality?
  • Hotel not recommended
  • Couples
  • Beach holiday
  • April 2015
Compared to last stay in November 2010: Everything was used since then but never renovated. Quality of food was not as good as before. Friendliness of employees, management, entertainment team was rather low. I did not feel beeing welcome, as it was last time. I will not come again. For the management in case you want to countercheck my opinion: Stayed in room 1154, Apr. 20 o Apr. 27, 2015 read hotel review
  • Gastronomy
    3.5
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Room
    3.8
    Size of the room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
Close
Susan Brophy
Wonderfully relaxing family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2015
Spacious and well laid out, so although the hotel was fully booked, we never had a sense of being overcrowded or of it being too noisy. read hotel review
  • Hotel
    6.0

    Spacious and well laid out, so although the hotel was fully booked, we never had a sense of being overcrowded or of it being too noisy.

  • Sport & Leisure
    6.0

    The water slides pool kept he children entertained for ages, whilst we could read, relax, eat or drink. Great variety of entertainment for children.

  • Gastronomy
    6.0

    Huge variety of food at meal times and it varied every day

  • Service
    6.0

    Fantastically friendly and helpful staff, without anyone 'being in your face.' Lots of sunny smiles!

  • Room
    5.0

    Very comfortable beds, clean rooms.

  • Location
    5.0

    Great care had been taken to ensure Tunisian look village in complex. Water facilities on offer were wonderful and my son in law and grandson enjoyed a trip to see where Star Wars was made.

Close

Pleasant stay
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2014
It was a very nice vacation. A great resort, which however is showing its age. Especially the service in the À-la-carte restaurants was outstanding! Really, really great staff! read hotel review
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    4.5
    Distance to the beach
    6.0
    Proximity to shopping areas
    3.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Justin Tighe
A good hotel made great by a top team
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2014
The hotel has a lot of facilities and is nicely laid out. The hotel feels very spacious you never feel that it is crowded even though the hotel was full. The hotel offers all inclusive and nearly all activities are free. The guests were multi-national and ranged from families to couples. The hotel was clean, but it could do with some renovations to maintain a 5* standard read hotel review
  • Service
    6.0

    The staff without exception were very friendly. The major European languages were spoken, the rooms were clean as was all the hotel. Any issues the duty manager would do their best to resolve the issue

  • Hotel
    5.0

    The hotel has a lot of facilities and is nicely laid out. The hotel feels very spacious you never feel that it is crowded even though the hotel was full. The hotel offers all inclusive and nearly all activities are free. The guests were multi-national and ranged from families to couples. The hotel was clean, but it could do with some renovations to maintain a 5* standard

  • Room
    6.0

    The room was spacious and clean. The rooms were laid out very well, the air conditioning worked and there was a fridge in the room which was stocked on your arrival with water and soft drinks

  • Location
    5.0

    The hotel is on the beach, 35 minutes from the airport, 3 hours from Europe so an excellent choice for a sunshine break. Unfortunately the island of Djerba itself is not the prettiest of places with limited shopping facilities and excursions.

  • Sport & Leisure
    6.0

    The entertainment team was exceptional. Led by Daniel and Aurora they provided a lot of fun and energy and all the team came across as very genuine and enjoyed the company of the guests. I know that the group I went with were very sad to leave. I spent most of my time cycling round the island as part of the mountain bike club. The tours were led by the amazing Arsen Agasyan. He was very professional, new the best places and routes to go around the island and would cater each tour to the ability of the group. He was fantastic company and I would be happy to go back just for the cycling. The island of Djerba is great for beginners to intermediate cyclists as it is very flat, but be warned it is very hot in august even at 08:00 in the morning. The club could really push themselves as an all year round fitness club if they improved the gym which was poor and built a better running track. The other sports activities were excellent

  • Gastronomy
    6.0

    This was my first all inclusive and I was taken aback by the quality, range and presentation of the food. Each day was a different theme, but there was always a wider choice of food available if you didn't like that days theme. Unlimited drinks 24/7 both alcoholic and non-alcoholic, although the alcoholic drinks were of a cheap local variety so the quality was not great. I would have been happy to have had the option to have paid extra for better quality alcoholic drinks.

Close
Frederic
Fantastic holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We had very nice Holiday. Thank you. The Club is very nice and the Service is very good. We enjoyed our Holiday. Without any Problem at all. The Entertainment Team make our Holiday unbelevible. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Sonja
Great active holidays
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
Generally a great hotel, the we only recommend it. The animation has us very well fallen. They were very friendly and not pushy at all! Everything was very well organized. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about TUI MAGIC LIFE Penelope Beach

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach
  • What the hotel offers
    Hotel Club Magic Life Penelope Beach Imperial is a four star hotel located in Djerba Island. It is mainly popular among families with children and young couples. In the hotel there is a 24-hours reception desk, offering early check-in and late check-out. Free Wi-Fi internet access is available.
  • Location
    Hotel is located in a magnificent white sandy beach in a fantastic Djerba Island in Tunisia. Djerba Airport can be reached within a 30minuted drive from the hotel. The facility is located near the village of Midoun, small, charming town with nice restaurants, coffee shops, and boutiques. The capital city of Houmt Souk is located approximately 18km away from the hotel.
  • Accommodation
    Hotel features several types of accommodation, including family rooms, bungalows, and suites. Every room is air conditioned. All rooms come with a private balcony and a separate bathroom with a bathtub with integrated shower. General amenities in all types of rooms include LCD screen with satellite TV, minibar, safety deposit box, telephone, and a hairdryer. Bungalows include spacious and comfortable rooms, two separate bathrooms, and two balconies or terraces. Suites have two separate bedrooms and spacious living room. Food and drinks Main restaurant of the hotel serves buffet breakfast, lunch, and dinner. Restaurant features green fit corner and baby's corner with microwave and baby bottle heater. Additionally there are three a la carte restaurants, “Sofra” offering oriental tastes, “Al Baccio” serving Italian specialties, and “Mai Thai” introducing fusion of Asian gourmets. Guests may enjoy a variety of alcohol and non alcohol drinks in many of the hotel bars and lounges.
  • Leisure
    Hotel includes two activity pools, relax pool, and three separate children's swimming pools. There is also an aqua park with five waterslides. Hotel also has access to a private beach with sun loungers and parasols. For guests wishing to spend their time actively hotel offers a variety of exercises, such as yoga, zumba, aqua fitness, fat burning, pilates, salsa, Nordic walking, and aerobics. For water sports enthusiasts hotel provides a wide range of activities, including windsurfing, water skiing, wakeboard, and catamaran sailing. Guests are welcome to take tennis courses in every skill level granted by professional instructors. Facility includes basketball court and beach volleyball field.
  • Other facilities and services
    Hotel offers currency exchange service. Car and bike rental services are available. Hotel provides laundry services. Hotel is well adapted for hosting large conferences and banquets. Free on site parking is available.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

Hotel News

20/06/2014:

Mein Club auf dieser magischen Insel erfüllt jedem seinen ganz individuellen Urlaubstraum: raffinierte Kreationen aus der Küche, feinster Sandstrand, einzigartige Wasserrutschen, modernes Spa und zahlreiche Sportaktivitäten für Jung und Alt. Endecken Sie die Urlaub ......Magic Life "Where Magic Happens" Rahmi GÜDEN Geberal Manager

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Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Free minibar
  • Safe
  • Balcony
  • Bathroom
  • Electronic room keys
  • Private entrance
  • Wake up call/Alarm clock
  • Shower

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Aqua park
  • Tennis court
  • Equipment rental
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Non-hotel guests can/cannot access the area: closed
  • Early check in
  • Late check out
  • Express check in and check out
  • English
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Laundry service