# 41 of 256 hotels in Playa Del Ingles

HD Bungalows Parque Cristobal Gran Canaria(3.5 stars)

C/ Holanda s/n Playa del Inglés, San Bartolomé de Tirajana 35100 Gran Canaria Islas Canarias (España) View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.8
  • Service
    5.2
  • Location
    4.6
  • Gastronomy
    4.6
  • Sport & Leisure
    4.9

Rating breakdown

  • excellent
    47
  • very good
    29
  • acceptable
    8
  • poor
    5
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.328571428571428

Guest structure: national quite well mixed; many british, but also dutch, german, spanish, a few italians and french. No russians...! :-) mostly families, with children from the infant to the teen-age. On the whole pleasant people, neither snobs still 'party people'. The bungalow area, the genially from the surrounding high-rise concrete flights, could very much potential for a family dream vacation: lots of space, lots of green, nice pools, in which …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.9583333333333335

For over 20 years, I am Resiseverkehrskauffau and wants to say something and that is why I understand some of the reviews here not at all and would like to say the following: So I had a great based on the reviews on holiday hoped. I knew from the distance to the beach, this wasn't really a problem, except that the beach is ugly and the lessor of the beach chairs and umbrellas totally unfriendly. With the taxi one comes for three euros each way to the beac …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

Walter
Great holiday.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2013
Great location, super good meal, ideal for families, service is the best, service director Paul is the best! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Anja
A shame...
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
In october we were 2012 and october 2013 in this area. Unfortunately, the area within this year to negative changed. We had the hotel in very good memories and are therefore also to the 2 time flown. But what we found, was not more the tui best family hotel from the previous year. Instead had thomas cook (tc) with british and especially loud entertainment, you could also say constant music, taken place. If one at the large animation pool, so that you also by the nonintrusive tui animation something with could, if one was the tc entertainment delivered. Especially in ... the more quiet fitnessanimationen is in a very nice fitness area were you during yoga or relaxing with intrusive 'british music' music. The entertainers themselves screaming, which things held. The animations from thomas cook were rather bad, every day the same and rather chaotic. Also had thomas cook but its own kids club with private entertainers. This raises the question, why you are not on the understanding and the kids together the multilingual (german, spanish, dutch and english) tui animation angliedert and instead the ages changed, because as a other tourists already mentioned, with 11 and 12 years, want the kids not more the whole day crafts. Liked the kids activities - in comparison to last year, more deteriorated. Since last year there were a lot more variety and action. We also have good tui evening shows missed. This was a result of ' doppelanimation'. Because now you had to the theaters and so it happened, that 2 weeks only 2 shows the tui entertainment was - especially practical, that you a 'show-cocktail' called, because the full show you don't get to see. Instead there were ' tänzchen and games' at the pool bar, while one of the in the basement nearby theaters with the fuss the tc-entertainers was subjected. read hotel review
  • Gastronomy
    5.0

    The food was tasty, but in the last year to whistle lost.

  • Sport & Leisure
    3.0

    See above. Tui any animation well, thomas cook. -animation awful!

  • Room
    6.0

    We had a bungalow with 2 bedrooms, this was functional and very clean.

  • Service
    5.0

    Staff always friendly, but especially at the pool bar and in the restaurant due to understaffing a bit stressed. The room cleaning was top, as well as the concierge service. Unfortunately we had this times also a doctor orders. This was spanish and came in with a very good german speaking dutchman. The communication worked great, the prescribed drugs that good and they gave us even a pharmacy rausgesucht, which no siesta made, so that we also immediately with the therapy start.

  • Hotel
    3.0

    In october we were 2012 and october 2013 in this area. Unfortunately, the area within this year to negative changed. We had the hotel in very good memories and are therefore also to the 2 time flown. But what we found, was not more the tui best family hotel from the previous year. Instead had thomas cook (tc) with british and especially loud entertainment, you could also say constant music, taken place. If one at the large animation pool, so that you also by the nonintrusive tui animation something with could, if one was the tc entertainment delivered. Especially in the more quiet fitnessanimationen is in a very nice fitness area were you during yoga or relaxing with intrusive 'british music' music. The entertainers themselves screaming, which things held. The animations from thomas cook were rather bad, every day the same and rather chaotic. Also had thomas cook but its own kids club with private entertainers. This raises the question, why you are not on the understanding and the kids together the multilingual (german, spanish, dutch and english) tui animation angliedert and instead the ages changed, because as a other tourists already mentioned, with 11 and 12 years, want the kids not more the whole day crafts. Liked the kids activities - in comparison to last year, more deteriorated. Since last year there were a lot more variety and action. We also have good tui evening shows missed. This was a result of ' doppelanimation'. Because now you had to the theaters and so it happened, that 2 weeks only 2 shows the tui entertainment was - especially practical, that you a 'show-cocktail' called, because the full show you don't get to see. Instead there were ' tänzchen and games' at the pool bar, while one of the in the basement nearby theaters with the fuss the tc-entertainers was subjected.

  • Location
    4.0

    Shuttle bus to the beach, supermarket around the corner

Close
Tanja
Still beautiful
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
We were the 5. time in the hotel. I don't know exactly, what i write is! On the one hand the hotel i find still good (but more on the people is, in the course of the years met and still at the same time as we are), on the other hand, i felt some things annoyed. Conclusion: it is now much negative listen, what i write will, but one writes mostly only the negative on... The hotel pleases me but also, am ambivalent. But you paid not much for this hotel! There bad value for money more so! read hotel review
  • Gastronomy
    4.0

    In the first week was the staffing level seem to be very thin, the dirty table-ware remained with the breakfast long on the tables. I therefore have the dishes yourself cleared, around outside to get a seat. But no problem! The pigeons were but one. They flew closely over the heads and the highlight was, as the neighboring table the food fan. It was disgusting! I would but not the service staff blame! They are very nice and were quick back and forth. It is probably rather the management! The food i can't say a lot! I always found something. Except for the bbq, but it was never my case! Definitely i would always all inclusive make!

  • Service
    4.0

    Room cleaning was good. Good communication. Reception speaks german.

  • Sport & Leisure
    5.0

    Well, Thomas Cook uk has become 60% in this hotel purchased. The british i did not bother us, as long as there are not more! Am curious how it next year, and, if we then go to this hotel. Under TUI it should not in the catalog! And only english animation must i don't! The evening entertainment in the basement of the english i found not bad at all, especially since they themselves sang. However, whether in the sports program or on the terrace in the evening, from all sides played. I especially for the yoga noticed. Music from the TUI, music of Thomas Cook and the lawn mowers (the seem a preference for the lawnmowers to have). I have nothing against noise throughout the day, but please not mess! From the sports program i was a bit disappointed! Usually there was only two things in the day, that was much more... We come to the kids club! Maybe you should visit the age limits review! The maxiclub from 7a 12 years. The didn't match at all! Which 10-12 - year-old wants to still crafts or paint. The really interesting things begin with 13 years. Then one may on the darts, scolback, water polo, clubspiel, etc. Join in. For our child we had to thus other leisure facilities can be found.

  • Room
    2.0

    The furniture will be so slow in the years! Some is already a little apart. The closet smelled extremely on the day of arrival. No idea! Mothballs?! But only for sleeping!

  • Hotel
    5.0

    We were the 5. time in the hotel. I don't know exactly, what i write is! On the one hand the hotel i find still good (but more on the people is, in the course of the years met and still at the same time as we are), on the other hand, i felt some things annoyed. Conclusion: it is now much negative listen, what i write will, but one writes mostly only the negative on... The hotel pleases me but also, am ambivalent. But you paid not much for this hotel! There bad value for money more so!

  • Location
    5.0

    The beach is about 2 kilometers away, shuttle connection worked but very good. In the Jumbo, the shopping center is very quick and 4,50 Euro you can go to Maspalomas the drive.

Close
Daniela
TUI family friendly
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
The bungalow are spacious, furnished, self-catering and clean. Very suited for families with children in the age between 0 and 16. read hotel review
  • Location
    5.0

    The hotel is located in good location, shopping possibilities nearby. To the beach a shuttle bus service regularly free. Restaurants many in the environment- There are also many excursions possible.

  • Gastronomy
    3.0

    Were two restaurant. We had all inclusive, but what was missing in the described was the snacks. In the afternoon coffee and cake there was only leftovers from the breakfast and lunch! We had all-inclusive, the food wasn't my taste, the quality of the food is high quality but the preparation leaves something to be desired. The pasta cooked without salt, the chips were full of grease, everything breaded was had to much parnade... The vegetable was half raw, the cut fruit had always a next to taste, as if it with a dirty knife or boards cut. For example in the risotto alla milanese were grapes, peas, carrots in it, only no mushrooms and no zaferan! With the desserts, everything was very sweet and all different creams had the same taste.

  • Room
    6.0

    Nicely decorated bungalow, with kitchen and fridge. Rooms are large and clean. Had coffee maker, toaster, telephone.

  • Service
    5.0

    Staff very friendly and nice, were always hard guests' wishes to meet. TUI entertainment very good.

  • Sport & Leisure
    5.0

    Activities and entertainment at the pool there was enough. Pool very clean, beach chairs it had sufficient and functional.

  • Hotel
    4.0

    The bungalow are spacious, furnished, self-catering and clean. Very suited for families with children in the age between 0 and 16.

Close
Christian
Family friendly hotel in a good place
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
Family friendly hotel with tree swimming pools one big and two kids pools. beach is near and there is a big shopping centre and If you're looking for a nice place to spend your holiday together with your family, Parque Cristobal is a good... read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close

Still nice Parque Cristobal
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
Were in the Parque Cristobal for the 2. time. Had a little concerned because of the negative evaluations in the last time, but were unfounded. As last year very mixed german (Schwaben and Bayern, since last ferienabschnitt ), english, dutch and many spanish (nice playmates for our son). Everything was very pleasant and friendly to each other. read hotel review
  • Location
    4.0

    Bus to the beach runs on time during the indicated times. Actually quiet location, you can hear no car at the pool, restaurant etc. But neighboring hotel (Barcelo) very loud entertainment, was in the evening to night on bungalow extremely loud.

  • Sport & Leisure
    5.0

    This year was in the pool still the Thomas Cook entertainment and also in the evening in the area in the basement. Was annoying if above the german animation was and below you with the english of Thomas Cook sonicated, if one at the bar sat. Sportprogram was great for the adults, water polo, Volleyball... Unfortunately our son liked the kids club this year didn't like it. In the morning you were only in the room for painting, arts and crafts. And in the great weather. You should reconsider. Last year the entertainers always again to cool off with the kids in the pool or on the water playground. Also there is for six-year-old no chance of a football game and in the great sports court. The kids even together kicked, without kids club. Super is the lifeguard at the pool and for restoring order.

  • Service
    6.0

    The entire staff was always friendly, many of the same staff member. We visited all the nine days outside food. Tables were always immediately cleared and the table cloths were changed. Contrary to other ratings. But many left the table ' as the pigs' really, the home so full plate and several unfinished glasses is possible!

  • Room
    5.0

    Bungalow are simple, but clean. There were enough closets. And a flat screen tv, for if it is important! We had new mattresses.

  • Gastronomy
    6.0

    Food was really delicious. Always different meat, fish, delicious vegetables, rice, pasta, croquettes, sauces and fries of course. Large salad choice, really great. I have never experienced that before. Large fruit buffet with melons, apples, dark red plums, peaches, pears... Was top arranged everything, even though many of their small kids everything ourselves leave, even on the ice. Service staff had to really always afterwards.

  • Hotel
    6.0

    Were in the Parque Cristobal for the 2. time. Had a little concerned because of the negative evaluations in the last time, but were unfounded. As last year very mixed german (Schwaben and Bayern, since last ferienabschnitt ), english, dutch and many spanish (nice playmates for our son). Everything was very pleasant and friendly to each other.

Close
Carsten
Still good. But with changes
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
This year we were in the Parque Cristobal for the 7. time. As we also this time refreshed. However, there are some changes, the almost equally serious are, than in the year, in which the hotel 'TUI best family' resort was. As already written reports, is the number of the british guests clearly higher than in previous years. Thomas Cook uk has a private entertainment team on site. This lead, that the TUI Germany entertainment and the Thomas Cook uk entertainment partly parallel, partly successively took place. We liked these two strictly separate entertainment - ' groups' not. It was ... during the day longer loud, and louder than already. Particularly unpleasant i found those evenings, in which we, on the terrace at the main pool bar still wanted something to drink, the TUI a action on the terrace and Thomas Cook a action down in the theater had. The resulting sound mix was just terrible! For the first time i in the evening at the pool bar not more comfortable and after dinner as soon as possible to the bungalow gone. I should like to emphasise, however, that this is not to 'the english' was, as already mentioned. There are fröhlichere and calmer british and german. That was in volume and happiness absolutely the Waage. There is no doubt that the evening entertainment program of the british actionreicher than the TUI. After the end of the evening program, it was from 23 hours always quiet, and there was no in addition, permanent 'parties' during our stay (a gesungenes' happy birthday ' to midnight not a problem for us or reason to complain). Conclusion: we find the separate entertainment not good, and the amended TUI animation made it difficult, the former 'TUI best family'-standard to meet. read hotel review
  • Location
    5.0

    Around was structurally not changed: there is no new neighbor hotels or other changes in terms of location. The beach-shuttle works still perfect.

  • Gastronomy
    4.0

    After our personal opinion has the quality of the meals in the main restaurant compared to the previous year improved. Noticeable, inter alia, in the bbq night, during which both the poultry, as well as the meat was better than before. In the main restaurant there is now also daily rice fixings. All fish were filleted - unlike previous years i found in the whole two weeks only devices. Unfortunately a really negative experience we made at our first visit to the 'italian restaurant' : there swirled an extremely hectic waiters, but not managed, dishes up. It was at our arrival neither plate, still wine or beer glasses. From the ceiling howled in huge volume a radio with a permanent disturbance ( lautestes sound). The waiter piled up the dirty table-ware on the drinks dispenser taps, that one hardly still came. And my 'carbonara' - sauce was in consistency, optics and taste nothing other than warm milk. Inedible. But we also had lasagna and pizza, both quite enjoyable. Despite these negative experience we reserved also in the 2. week a table there. The same waiters had unfortunately service and swirled less hectic than in the previous week. But everything was cleaner and dishes were sufficiently available. On our please he the terrible radio-noise from, and i withdrew would expedite things on a new carbonara experience. So was the 2. evening absolutely in order. There is because of the disaster on the first evening in this restaurant, but i point deductions in the gastronomy-evaluation.

  • Room
    6.0

    For us these bungalows unchanged perfect - and we have been still nothing comparable find (lots of space, kitchen with fridge, but all-inclusive). Possibly existing technical problems were solved immediately.

  • Service
    6.0

    This for years known permanent staff makes the jobs at the reception, in the restaurants and with the maintenance still very good. A positive example of the good service we were allowed on the 1st day: in our bungalow, there were three technical problems : - the battery of the safe was empty, the holder for the shower head was the shower not more, - the first close one of the two schlafzimmertüren i had the handle in the hand. I have the problems reported at the reception. After 10 minutes, a technician, the all three things immediately and reliable (sustainable) repaired.

  • Sport & Leisure
    5.0

    The cleanliness of the pools was very good. The terraces around were so clean, like the guests allow it to be. The number of beach chairs was for the area too small, if it was booked up. Us was the and the unspeakable reservation panic (a dutch marched each night around short after midnight with 6 towels us and came without towels back) completely no matter, since we the couches at our pool middle bungalow use. For the sport we didn't participate in many, but what we could see, made a good impression.

  • Hotel
    5.0

    This year we were in the Parque Cristobal for the 7. time. As we also this time refreshed. However, there are some changes, the almost equally serious are, than in the year, in which the hotel 'TUI best family' resort was. As already written reports, is the number of the british guests clearly higher than in previous years. Thomas Cook uk has a private entertainment team on site. This lead, that the TUI Germany entertainment and the Thomas Cook uk entertainment partly parallel, partly successively took place. We liked these two strictly separate entertainment - ' groups' not. It was during the day longer loud, and louder than already. Particularly unpleasant i found those evenings, in which we, on the terrace at the main pool bar still wanted something to drink, the TUI a action on the terrace and Thomas Cook a action down in the theater had. The resulting sound mix was just terrible! For the first time i in the evening at the pool bar not more comfortable and after dinner as soon as possible to the bungalow gone. I should like to emphasise, however, that this is not to 'the english' was, as already mentioned. There are fröhlichere and calmer british and german. That was in volume and happiness absolutely the Waage. There is no doubt that the evening entertainment program of the british actionreicher than the TUI. After the end of the evening program, it was from 23 hours always quiet, and there was no in addition, permanent 'parties' during our stay (a gesungenes' happy birthday ' to midnight not a problem for us or reason to complain). Conclusion: we find the separate entertainment not good, and the amended TUI animation made it difficult, the former 'TUI best family'-standard to meet.

Close
Brigitte
Personalausbeutung and mismanagement.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2013
Guest structure: national quite well mixed; many british, but also dutch, german, spanish, a few italians and french. No russians.!-) mostly families, with children from the infant to the teen-age. On the whole pleasant people, neither snobs still 'party people'. The bungalow area, the genially from the surrounding high-rise concrete flights, could very much potential for a family dream vacation: lots of space, lots of green, nice pools, in which also in the evening still splashing is allowed, warm and child-friendly staff, tasty food, excellent working shuttle-bus connection to about 2 kilometer away beach, large enough and pleasantly ... shaded restaurant-pool-terrace, dedicated entertainers and, and, and. But one wonders, what a (miss -) management as in the background of the day is. The management seems only to the profit-making to squint and the long-term quality assurance to neglect. Due to the following detailed opinions which have been expressed for the hotel general so only 3 suns. read hotel review
  • Sport & Leisure
    5.0

    Activities: Versatile and dedicated, especially for the kids; at the beginning of the stay explicitly, but not pushy. Pool: Only by our son a few times in the evening use, as we expressed are strandgänger. The pool made a clean and neat impression. Positive noticed, that the pool also in the evening, partly to einbruck the darkness, could be used. Negative: the beach chairs at the pool were mostly already long before breakfast all 'reserved', and for a house, the is so far away from the beach, are simply not enough beach chairs available. The beach is especially on the weekend very crowded. Sometimes you but also on weekdays a longer footpath by the fervent hot sand in purchase, free beach chairs and umbrellas to find, for the public purse powerful to cashier asks: the rent for two beach chairs plus umbrella is 7,50 Euro per day - and around 17 hours a day the umbrellas cleared away. Then the municipal staff in other words work, no matter how hot the sun burns... In fairness but you have to say, that the beach is very clean and a beautiful, fine-grained, almost pudrigen sand,. Clammers, be disappointed: there is not time fragments of clamshells :-(

  • Hotel
    3.0

    Guest structure: national quite well mixed; many british, but also dutch, german, spanish, a few italians and french. No russians...! :-) mostly families, with children from the infant to the teen-age. On the whole pleasant people, neither snobs still 'party people'. The bungalow area, the genially from the surrounding high-rise concrete flights, could very much potential for a family dream vacation: lots of space, lots of green, nice pools, in which also in the evening still splashing is allowed, warm and child-friendly staff, tasty food, excellent working shuttle-bus connection to about 2 kilometer away beach, large enough and pleasantly shaded restaurant-pool-terrace, dedicated entertainers and, and, and... But one wonders, what a (miss -) management as in the background of the day is. The management seems only to the profit-making to squint and the long-term quality assurance to neglect. Due to the following detailed opinions which have been expressed for the hotel general so only 3 suns.

  • Location
    4.0

    The transfer time from the airport of about half up to three quarters of an hour is long enough, for long a first impression of the landscape to provide, and short enough, not as strenuous or time wasting to be found. The minus the relatively long distance between the hotel and the beach (about 2 kilometer) by the large plus an effective, free hotel shuttle bus service more than made up for it. If you are from the shuttle bus independent want to do - the last to the beach drives unfortunately already at 12:30 a. m. - can also very cheap for about 3,50 Euro with the taxi. A public bus stop with the main linienverbindungen is not far from the hotel. The ambience of the Playa del Inglés is a matter of taste: cramped with high-rise concrete, between numerous bars, pizzerias, 'super markets', shopping centers - partly everything seemed a little prollig. There was neither a grown old part of town still a real city centre, and also the seafront is not really nice: also here dominate bars, restaurants and shops for the beach articles and souvenirs. Quite annoying are the many hawkers, some even in the open restaurants anquatschen. Positive: there are plenty of taxis, which one also underway on the street ' anwinken' can.

  • Gastronomy
    5.0

    At the buffet there was a good mix of daily largely steady (for example certain salads) and changing dishes, with the latter mostly typical dishes of different countries concerned (mexican, italian, spanish, chinese...). Much with show cooking fresh. It is not a gourmet restaurant, but everything was very tasty and the buffets appetizing presented. Many remainders of the vortag recycled, by, for example, a salad will make of it. The ' leftovers' was always very delicious, and gave us the feeling, that valuable food not on the garbage land. The selection of drinks at the mealtimes was quite varied (soft drinks, juices, beer, wine), and in particular the red wine far better was the usual all-inclusive restaurant. The restaurant was at least at the beginning of the 'binge' always neat and clean. Also the cleanliness of the table-ware and cutlery there was nothing to complain about. That porzellanteile small ' hiccups' have, adopted in a house with many small children, not surprising. The snacks in the afternoon are disappointing little and unimaginative. Also here is obviously saved. And who will eventually 16 or 17 hours hungry from the beach and in front of the dinner - beginning 6:30 p. m. - a quick bite to eat would like, has hopefully from the road a bit from a 'super market' bring along... Bad was the condition of the restaurant-terrace - waste and all kinds of disgusting sticky on the tables and the floor in the afternoon and partly also in the evening due to the aforementioned much to small provision.

  • Service
    5.0

    The staff is much too small! The people do, what they can, but constantly overstrained and probably sooner or later burned out. We have observed, that one day a only waitress from the breakfast until the late afternoon alone (!) for the restaurant terrace and the bar was responsible. That this woman between drinks, coffee maker wait, inventories replenish etc. not even the tables clean, is clear. Accordingly looked it in the afternoon on the terrace: everywhere empty cups, glasses and plastic cups, full ashtrays, sticky table tops... Similar during the meal times in the restaurant: also here it was much too few waiters. The older replaced missing colleagues partly with nimbler routine, younger were visibly overstrained. But they were all very friendly and joked even in vorbeihasten with the one or the other child. You won't know, as the chefs and worker responsible does not show - rotate, because in the kitchen should the situation similar to represent. From the rear of the restaurant-blocks penetrated at least regular still deep in the night noise from the work. If the staff in the 'parque cristóbal' not above average pay for (which due to the overall impression not necessarily adopt), cannot escape the suspicion, that the workers here pretty exploited. Room cleaning: One day the bungalows not cleaned (was previously announced). This is - it is not a 5 star hotel - in principle ok. Not ok was the rare change of sheets: 1 times in one week. Of the night in bungalow stauenden heat were the sheets soaked and could actually daily, but at least every 2. day changed. The maid service is this accusation definitely not to make. That the ladies think, for example, be shown, that the 2. day of our stay were an ashtray on the aptio table was, after we us the night before with a water-filled cups from the pool bar plus had. Languages: With english one can itself generally quite good communicate with the staff, at the reception with german. All subserving staff were extremely friendly, quick and helpful. So there are five star, although the management actually for his personal stinginess only three would have earned.

  • Room
    4.0

    The bungalows are suffering an enormous investment dirty. Disturbing are less a few scratches on the furniture (one lives also at home not necessarily in showrooms) as the sum more or less small flaws such as shaky badearmaturen or klemmender windows. Very suffered, we have the non-available air conditioning in our bungalow, because temperatures from 30 degrees, the ceiling fans not really big. The metallene (!) eingagstür was in the south, was from late morning until early evening from the sun illuminates and felt accordingly, like a radiator. If then the large windows do not open and no air conditioning system is available, is relaxing could not sleep. In addition came uncomfortable, too hard mattresses. Positive: the spacious wardrobe with integrated drawers. Also otherwise it gives sufficient storage furniture. Since we booked all inclusive, we didn't use the kitchenette only glasses and the refrigerator for drinks. The fridge worked perfectly. It seems everything you need to dishes, etc. to be available, and everything was impeccably clean. The bathroom is quite small, but it works. But definitely not do, are storage space. The sink was large enough for a family than counter space not from. Very pleasant is the 'private' terrace in front of every bungalow and their facilities with patio furniture and lounge chairs. The whole garden area made a clean impression. The lawns are regularly cut and at night were watered. Good would be the area (and the eye of the beholder) but a few flower discounts than colorful colour. Overdue investment: air conditioning for each bungalow, a little styrodur alstürdämmung, better mattresses, shelf or ablageboard in the bathroom and a reparaturtrupp to the right seen.

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Armin
Totally disappointed!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2013
Since the reopening cards about 7 years this is currently our about 20 igster stay in the Parque Cristobal. The entire staff is very nice and helpful! The kitchen is as usual good and varied. Unfortunately mutated the former top Hotel Family club to saufclub without nighttime peace. The complex is now almost exclusively visited by english guests. Also the staff is apparently with the current situation is not happy. The beach chairs were partly already around midnight reserved and only in the late afternoon from the strandheimkehrern use. We are currently in the complex and unfortunately had to again ... last night the security call, because drunk young people in the pool area, drunk and disorderly had (ruined slot machine etc.) The level is since our last stay in may at least 2 classes dropped! -unfortunately-. In the past the hotel was mostly from german and scandinavian guests. We assume that this sometimes at the new management is. All in all it is very unfortunate if you see what from the former ferienparadies currently will be made. We can the hotel for a relaxing family holiday unfortunately therefore not recommend. For a party vacation (kegelclubs and so on.) The club but now in the best way suitably. read hotel review
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    3.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
    Family friendliness
    3.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Oliver
Hotel hui,TUI animation pfui.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
It is a beautiful area. We were for the first time in holiday here. Staff and employees were very friendly. The area mainly because of the noisy reviews very good entertainment booked. We found these at the TUI team but unfortunately not before. More on this later. Otherwise it is a very spacious area with very much green and 2 very large pools. The children in the dining room around is probably also with german families. It is an area with many children and noise cause. And the beach chairs were reserved is also in german families and is in ... all hotels, if 3 or 5 stars there. Loud noise at the pool from 23,00 we couldn't tell. Conclusion: last year we were in a hotel in which a great many englishmen were, which behaved beside it, also which the alcohol concerned. This year we could not find. And generalize, that only english families with children were we find very high and not the truth accordingly. read hotel review
  • Room
    5.0

    With the rooms we were completely satisfied. Very generously furnished. We had a room with a fan and flat screen tv.

  • Location
    5.0

    The beach is relatively far away about 2.5-3 kilometer not the kattlog described 2 kilometer. Through the hotel by the shuttle bus or take a taxi (about 3 Euro 0) was this problem but good masters and the really great beach Playa de inglés compensated for the somewhat further distance. Not far from the hotel is a bus stop with very good connections to the example of palmitos park,Maspalomas etc.

  • Service
    5.0

    The whole staff in the area was very friendly and fond of children. At the reception one with problems immediately helped. Most of the staff at the reception could speak german. Our TUI personnel was very professional and gave us some very good tips the island on given. Thank you Karin.

  • Hotel
    5.0

    It is a beautiful area. We were for the first time in holiday here. Staff and employees were very friendly. The area mainly because of the noisy reviews very good entertainment booked. We found these at the TUI team but unfortunately not before. More on this later. Otherwise it is a very spacious area with very much green and 2 very large pools. The children in the dining room around is probably also with german families. It is an area with many children and noise cause. And the beach chairs were reserved is also in german families and is in all hotels, if 3 or 5 stars there. Loud noise at the pool from 23,00 we couldn't tell. Conclusion: last year we were in a hotel in which a great many englishmen were, which behaved beside it, also which the alcohol concerned. This year we could not find. And generalize, that only english families with children were we find very high and not the truth accordingly.

  • Gastronomy
    4.0

    The food was very good and varied. In the restaurant it was due to the high number of partially noisy. The waiters tried as quickly as possible, the tables and again covered up. The food there was very much fish and vegetables. Local dishes alternated with pasta, sushi, etc. from. Worth mentioning is the kids buffet where the children to avail itself could.

  • Sport & Leisure
    1.0

    Our main problem which we with the area had was the TUI animation. As i have already mentioned before, they were good reviews one of the main reasons for our booking. But it was simply only disappointing, just what the entertainment for the children from 7a 12 years is concerned. 1. at 30 degrees with the children in the mini club and there are board games played. 2. every week, the same program. Monday day wednesday kids (for evening practiced) 3. the birthday of a plüschfigur celebrated with kindergartenliedern. The problem were children of 8a 12 years. Subject? 4. there were lanterns crafts. The kids were looking for and the entertainers bastelten. Who should be entertained? Is already sant Martin? 5.2 days the week a elternfrei offered, from morning until evening. Advertising but there was not. Probably too annoying. Our daughter was on a day the only. Fortunately, but we had to go back to the hotel and saved you from the hell of board games, the we found them with 30 degrees again 6. full for children as in other hotels already met. None. There was only for the teens. 7. except on wednesday ended the kinderaniamtion each evening around 20,00 with the kids' disco with famous kinderliedern. But there were also children from 8 years for this kind of songs not more interest. Always with the TUI mascot in largely from which we always after the kids disco's tabloid press and cd to buy could. Advertising event!? This kind of support in the kindergarten and the above deals in Germany in the nursery instead of and in the vacation actually nothing lost. Because the kids enjoyed vacation. Conclusion: the offered animation is good for parents whose children only quite, so that your peace. Whether this purpose is? Evening entertainment was as good as non-existent. Was but in kattalog as advertised. Once the week gave it an 3 d quiz and bingo and a Zumba night. Beginning 9:00 p. m. - end 22,00. parents should probably go to sleep? Shows/artists from outside, there was no (except saturday as the TUI entertainers as all free). The entertainment was always with at least. 5-6 entertainers instead. You could perhaps split, so that other offers, after 10:00 p. m.. Instead of spanish urlaubslieder we met very many new german songs know. A motivated, funny, varied animation offered the english team Thomas Cook. They left every day for example, new pool games, funny sketches, evening shows occur, like one a entertainment presents. A shame that we not so good english. at the TUI team: only with friendliness and evenings with at the tables sit you get no good entertainment there. Perhaps it would be a tip some things with british colleagues abzuschauen a successful entertainment figurative background, whether during the day or in the evening...

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Information about HD Bungalows Parque Cristobal Gran Canaria

Hotel Information

Hotel description

Hotel description

  • What the hotel offers
    This extensive holiday complex offers spacious bungalow accommodation in the heart of Playa del Inglés, just a short distance from the amazing beaches of southern Gran Canaria. Enjoy a relaxing and fun family break in the year-round sunshine of this unique Canary Island with a stay at the Parque Cristóbal Gran Canaria. Its tropical gardens surround 2 huge outdoor swimming pools for adults, both heated in winter.
  • Location
    Choose from the wide range of shops, bars, restaurants and clubs found in the area surrounding the Parque Cristóbal. A wide range of water sports are available on the local coastline, including a top golf course that is located only 1.5 km from this complex.
  • Accommodation
    Apartments feature a lounge-diner with kitchenette unit. This comes with a microwave, refrigerator, toaster, coffee machine and kettle. Each one has either one or 2 bedrooms and opens onto a sunny terrace. Four of the complex’s apartments have been adapted for wheelchair users.
  • Food and Drink
    The complex restaurant serves a delicious buffet selection of dishes from around the world, as well as evening à la carte options. This venue is full wheelchair accessible. Get lighter meals, drinks and snacks from the poolside bar. Then finish off the night with a relaxing drink in the bar, at the same time as enjoying the lively entertainment.
  • Leisure
    As you wake up in the morning, a yoga/tai chi session or volleyball for more active guests, followed by a healthy breakfast, what a perfect way to start your day…. Afterwards just enjoy your time in either of the two separate areas: Active Zone: You can share fun activities with our mascot. These are educational and exciting for the whole family, providing a Kids club specialised in different ages, playground, chill out zone, computer game zone for teenagers, two children pools and a ‘splash park’ for parents and children Relax Zone: A relaxing pool area where you can enjoy different sensations and the calm environment with animation activities for adults, whirlpool and massage therapies, such as chocolatherapy and aromatherapy. This is your mind/body area, where you can obtain calmness, balance and clarity of mind. Additionally, we have a complete programme of sports activities including, tennis, beach volleyball, multisport area, football, archery, mountain bikes, scuba diving discovery and artistic and crafty workshops.
  • Other facilities and services
    In Parque Cristóbal Gran Canaria you will find an excellent service: from 24hrs reception or car rental to animation for the whole family, you will find all that you need to have the best holidays!

Amenities

Hotel amenities

  • Garden
  • Meeting/Banquet Facilities
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Fan
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Golf course

Spa offers

  • Spa centre
  • Sauna
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Laundry service