# 4 of 297 hotels in Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street(4.5 stars)

270 Flinders Street, CBD, Melbourne View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.3
  • Location
    5.6
  • Gastronomy
    4.9
  • Sport & Leisure
    4.0

Rating breakdown

  • excellent
    7
  • very good
    4
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews
John
Doubletree Fliners Street Melbourne
  • Recommended hotel
  • Singles
  • Business trip
  • May 2015
Doubletree have recently taken over an old hotel in Flinders Street and refurbished the building throughout. The rooms are clean and comfortable and the hotel restaurant good quality. Located at Flinders Street Station can be a little noisy with road traffic. read hotel review
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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David
A hotel that continues to improve
  • Recommended hotel
  • Singles
  • Other stay
  • April 2015
This hotel used to be known as Citigate and has been in transition since it opened under the Hilton banner on 1st December 2014. It resembled a building site for my first few stays but is improving - now on my 4th stay with this review. Its location is fantastic - you do not need a car if you stay here. The Railway Station is just across the road and Melbourne trams operate in close proximity. If shopping is your aim - where better to stay, adjacent to laneways full of fascinating cafes and boutique shops, with Collins St and ... the Bourke St Mall no more than a 5 minute walk away. Federation Square and the MCG are within easy reach as is Southbank, Eureka Tower and the Casino Precinct. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    4.0
    Disabled-friendly
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Ed
Smack bang in Melbourne's CBD - just no parking
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
This hotel is located right in the heart of Melbourne, opposite Flinders Street Station, note this is not the main country station. The staff are warm and friendly and willing to assist in even the smallest things. Being the first Doubletree Hotel in Melbourne they are excited to be part of the Hilton brand and offer the delicious chocolate chip cookies on arrival. The rooms are clean and comfortable and the whole hotel seems to have gone under a massive renovation. It has an industrial train station feel and it works. My only issue is there is no parking near ... the hotel, even to drop off or pick up is difficult. The hotel is working on alternative arrangements for this as the closest parking is 600m away. Check the rates as Hilton South Wharf would be my first choice over this property due to the parking, exec lounge etc. read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Maria
Great location for business
  • Recommended hotel
  • Singles
  • Business trip
  • March 2015
Great welcome and delicious warm cookie provided on arrival. I stayed in an internal room with no window however room did not feel airless. Good standard of accomodation. read hotel review
  • Location
    5.0

    Brilliant location for my business trip being located right in the city with access to wide range of eateries.

  • Room
    5.0

    Despite being allocated an internal room it did not feel claustrophobic as the ventilation system worked well to keep the room feeling fresh.

  • Service
    6.0

    Staff were very helpful and happy to accommodate any request.

  • Hotel
    5.0

    Great welcome and delicious warm cookie provided on arrival. I stayed in an internal room with no window however room did not feel airless. Good standard of accomodation.

Close
Tracey
Fresh and clean hotel in a very handy location
  • Recommended hotel
  • Couples
  • City break
  • February 2015
The hotel has recently been taken over by Hilton and is being fully upgraded, however this will be completed very shortly. Staff were very friendly and helpful. Room was small, however recently tastefully decorated with modern fittings so you quickly don't notice the size. Location is the big plus with his hotel as its within walking distance or a short tram ride to any of Melbourne's attractions and just across the road from Flinders Street station for anywhere a bit further away. Degraves Street is very close by with its great dining atmosphere. We chose to have breakfast here rather ... than the hotel buffet. Would highly recommend the hotel for a stay of a day or two, particularly if you aren't planning in spending a lot of time in your room. read hotel review
  • Room
    5.0
    Size of the room
    3.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
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Junyoung
Great Hotel - Great Location
  • Recommended hotel
  • Couples
  • City break
  • January 2015
The hotel was formerly Citigate and now in the hands of Hilton - a wonderful job it has done. Rooms are clean, modern, warm and comfortable. On arrival they give complimentary chocolate cookies and hotel service was good. Hotel centrally located opposite Flinders Station and a few metres away from Degreaves St. Definitely would stay here again. read hotel review
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close

Nice location and nice people.
  • Recommended hotel
  • Couples
  • City break
  • January 2015
This hotel changed from citigate. There was stil renovation, so enterence was under construction. Dining room for breakfast locate 2nd floor, I couldn't find the location easly. But people was very nice and location is very perfect. read hotel review
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
Close
Peter
Great hotel location, good views and good value
  • Recommended hotel
  • Couples
  • City break
  • July 2014
This hotel is in an excellent location, right in the midlle of CBD and Melbourne central station. The rooms face the river and the view is fantastic. The room sizes are very large, renovated and the beds are quite comfortable. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Satoko
Nice clean hotel
  • Recommended hotel
  • Couples
  • Other stay
  • April 2014
Stayed here one night on our way home from an overseas trip. The staff were very friendly and helpful, nothing was too much trouble. The room provided a nice relaxing environment for us to rest and get over the jet lag. read hotel review
  • Room
    5.7
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
Close
Andrew
Superb location, decent rooms, bit of street noise
  • Recommended hotel
  • Couples
  • City break
  • August 2013
Stayed here for two nights on a city break with my partner. We had (unusually for us) booked this as part of a package trip which included flights. The first thing about this hotel is it's exceptional location; it's about two minutes walk from the main tram/train station and Fed Square and the river. It's right on one of the main streets of Melbourne, with a number of the best shopping and eating lanes running off it; making it a great choice for exploring the city. The only real downside to this is you do get quite a bit of ... street noise at all hours of the day, and even with a room at the back of the hotel you can't really get away from it. That said, it didn't interrupt our sleep too badly. For the price we paid (wrapped up as part of a package) it was a good choice for eating and drinking our way through Melbourne's streets/alleys. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
Close
Read all hotel reviews

Information about DoubleTree by Hilton Hotel Melbourne - Flinders Street

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi