# 2 of 5 hotels in Guardalavaca

Hotel Sol Rio De Luna y Mares(4 stars)

Crta. De Guardalavaca 7 Playa Esmeralda View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    5.4
  • Location
    4.6
  • Gastronomy
    4.9
  • Sport & Leisure
    5.2

Rating breakdown

  • excellent
    26
  • very good
    20
  • acceptable
    5
  • poor
    0
  • terrible
    0
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The most helpful positive review

5.166666666666667

The very well maintained hotel area consists of 2 before about 4 years combined hotels, the quieter 'luna' and the larger 'mares', in the the lobby bar ' 1492 ' is, what 24 hours was open. The complex looks on the pictures very big, is however on foot good and on abbreviations one arrives fast from a to b. The food is all-inclusive and for cuban standards very good. The guests are 6 restaurants and 7 bars available. The age structure is mixed, children we …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6875

Actually there should be a diving vacation will, but unfortunately the diving station already a year ago closed. The rooms are clean, furniture could however may be replaced. Staff are very friendly, complaints are taken serious. The buffet food was okay, the Italian restaurant we can't recommend, but the French. In the hotel is bad, evenings are the beverages usually in plastic cup also serves cocktails. Something a great shame is, on the cocktails, no …  read hotel review

read more Acceptable, Poor, Terrible reviews
Brian
A great value for money holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
the hotel was very large and spread out, for ourselves it was no problem but I would imagine a bit of a problem for older/disabled people. The food was OK but got boring after the first few days,maybe change of menu on a weekly basis might help. The staff were very friendly and helpful from the tour rep to the beach guys. I found that the male bar staff were a bit choosey always serving the young girls first no matter how long others had waited(to be expected maybe). The rooms were of a good standard with every thing ... you would need safe coffee machine tv iron and ironing board towels etc. I would recommend the Mares side of the hotel as that's where every thing is from nightly entertainment to restaurants it would save a bit of a walk. The tours on offer are good and have English speaking staff. The pick up/drop off went very well as did the checking and out the only delays were at customs/immigration both coming in and out of the airport again to be expected. read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
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Katarina Hodelin Thomas
The best people and beach
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
Nice clean hotel. Two buildings 2 pools. Direct beach position. read hotel review
  • Hotel
    6.0

    Nice clean hotel. Two buildings 2 pools. Direct beach position.

  • Service
    6.0

    The best and always smiling people.

  • Sport & Leisure
    6.0

    2 pools. Lot of possibilities. Water sports.

  • Room
    6.0

    With a3yera old daughter no problem. Fridge, Tv, balcony, sea view.

  • Gastronomy
    6.0

    Lot of restaurants and variation.

  • Location
    6.0

    Private beach. No other hotel or people bothering you. Clean. Renting of boat or water cycle in all inclusive.

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Jörg
Nice seaside holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The best part of the hotel, clearly the beach and the staff which was absolutely nice and friendly. %singlelinebreak % The beach is really great and at the neighbor hotel to the right is also snorkelling pleasure. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Ralf
I'll be back.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2014
The beach was just the best - in the restaurant and at the buffet everyone will find something that is tasty. The staff was friendly and multi-lingual. Every evening entertainment and also during the day something for everyone. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Andreas
Lots of light, but also shade.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
The hotel consists of the complex mares and the complex Luna. All hauptanlagen (reception, buffet-restaurant, service, and so on.) Are in mares part. From Luna this is a way of up to 10 minutes The hotel has already several times reconditioned, one sees his age to. A grundsanierung would be essential, in particular the air conditioning. However it's all clean, well maintained and okay. The canadians form the largest part of the tourists, followed by british, german and other nations. Throughout all-inclusive, adequate offer also for children. read hotel review
  • Gastronomy
    3.0

    All-inclusive buffet restaurant: not very varied, but adequate. I had a larger selection of fresh fruit, vegetables, salad desired (in a tropical country i expect more than melon, papaya and banana. Onions, for example, there was for the first time in the middle of our 2. week, pineapple not). Cuisine is international-canadian, for my taste and boringly spiced. The à-la-carte restaurants (three of four visited, only two per week bookable) are ok. Tips were gladly taken (of which lives the staff for the most part), but not expected. Also without tips there were super friendly service.

  • Service
    6.0

    Major advantage is the really honest and friendly friendliness of the entire staff! Hence the many regular guests in the hotel, which therefore very comfortable. The staff spoke enough english, some also german (especially at the reception). Daily room cleaning. Children are (not in the nebensaison) in the mini-club. Doctor daily mornings as, otherwise a krankneschwester, the medicines can be spent on.

  • Sport & Leisure
    6.0

    Entertainment: if you want to take part, with. But never intrusive. Standard sports activities (beach volleyball, air gun, water polo, but also dance course). On the beach, free kayaks, pedal boats, windsurfers ausgeliehne will, also catamaran skippered. The beach is great: a long wide sandy beach, the public is, but due to the location only on the weekend from some cubans attended. Couches in vain, and all were always in order. Because of the width of the beach, the guests were well spread out and if desired one finds also always under trees or umbrellas a shady spot. White sand, in the heat not too hot! The water is very nice, clean (sometimes a bit of seaweed), further outside can snorkeling are, not completely flat but also with small children do-able.

  • Room
    3.0

    We had standard the garden (also nice: on the bay of naranja ). Cleanliness was okay, but we had several roaches. A tip from old-timers; in the bathroom never mind, then they stay in their hide. The rooms are big enough, the furniture but somewhat zusammengetoppelt, sufficiently cloakroom or kleideraufhängen is not. Coffee maker, refrigerator, television (on german only Deutsche Welle, football in the mexican espn channel in spanish), safe, balcony. The rooms are probably already been renovated, but you can see their age. We had two single beds, a mattress was quite worn out. We booked through a room change two rooms, both had a strange smell. My wife got an allergy (possibly air conditioning?).

  • Hotel
    4.0

    The hotel consists of the complex mares and the complex Luna. All hauptanlagen (reception, buffet-restaurant, service, and so on.) Are in mares part. From Luna this is a way of up to 10 minutes The hotel has already several times reconditioned, one sees his age to. A grundsanierung would be essential, in particular the air conditioning. However it's all clean, well maintained and okay. The canadians form the largest part of the tourists, followed by british, german and other nations. Throughout all-inclusive, adequate offer also for children.

  • Location
    5.0

    The hotel is situated on a really beautiful sandy beach, about 60 kn from the airport holguin. After guardalavaca it was about 4 kilometer, except for another hotel in the neighborhood nothing (no shops, bars, restaurants...) To find. It runs once a daily bus to holguin and back, in the morning also several ofener hop-on, hop-off bus to guardalavaca, the other hotels in the area starts. Some small shops in the hotel.

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Information about Hotel Sol Rio De Luna y Mares

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Lift
  • Central heating

Room amenities

  • Writing bureau
  • Air conditioning
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre

Other hotel information

  • City hotel
  • 24 hour reception
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service