# 354 of 370 hotels in Hamburg

Phoenix City Hotel(3 stars)

Kirchenallee 56 Show map
Hotel Pictures - Phoenix City Hotel
Average
Recommended
Trend

At a glance

  • Great location (3)
    "Great location" found in 3 reviews
    • " Dirty, worn, great location " 
      2.5
      February 2012
    • " the best thing about the hotel is it's location , directly opposite from the main station and in one minute reachable. Which disturbed us: -in ... " 
      2.5
      February 2012
    • " ... adequate and very centrally located. Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit spartan. But price justified. If you want a cheap and central very well located hotel is the right place for. " 
      4.016666666666667
      December 2011
  • A new room (1)
    "A new room" found in 1 review
    • " ... got to as an answer: 'Like.' -in the hotel it looked like the however different and we had to wait hours. -our double room was with 2 single beds instead of one double bed equipped. At request of a new room we got the answer :' push the beds simply together.' -our promised 'large' room turned out to ... " 
      2.5
      February 2012
  • Very centrally located (1)
    "Very centrally located" found in 1 review
    • " We had booked the hotel for two nights. Was very convenient and breakfast included. To stay perfectly adequate and very centrally located . Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit ... " 
      4.016666666666667
      December 2011
  • Dirty room (1)
    "Dirty room" found in 1 review
    • " The hotel is in the price-performance -proportion not measurable (and we had a best price offer booked!). Ancient decor, everywhere a musty odor, mold in the bathroom, dirty room and service there is no! For breakfast, you sit on the second floor middle in the corridor, I ... " 
      1.7
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    2.2
  • Room
    2.4
  • Service
    3.0
  • Location
    5.1
  • Gastronomy
    2.5
  • Sport
    0.0

Rating breakdown

  • Excellent
    0
  • Very Good
    1
  • Acceptable
    3
  • Poor
    2
  • Terrible
    1
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Summary of guest reviews by categories

  • " We had booked the hotel for two nights. Was very convenient and breakfast included. To stay perfectly adequate and very centrally located. Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit ... "  Read more
    4.016666666666667
    December 2011
  • " ... adequate and very centrally located. Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit spartan. But price justified. If you want a cheap and central very well located hotel is the right place for. "  Read more
    4.016666666666667
    December 2011
  • " Dirty, worn, great location "  Read more
    2.5
    February 2012
  • " the best thing about the hotel is it's location, directly opposite from the main station and in one minute reachable. Which disturbed us: -in ... "  Read more
    2.5
    February 2012
  • " We had booked the hotel for two nights. Was very convenient and breakfast included. To stay perfectly adequate and very centrally located. Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit spartan. But price justified. If you want a cheap and central very ... "  Read more
    4.016666666666667
    December 2011
  • " ... got to as an answer: 'Like.' -in the hotel it looked like the however different and we had to wait hours. -our double room was with 2 single beds instead of one double bed equipped. At request of a new room we got the answer :' push the beds simply together.' -our promised 'large' room turned out to ... "  Read more
    2.5
    February 2012
  • " The hotel is in the price-performance -proportion not measurable (and we had a best price offer booked!). Ancient decor, everywhere a musty odor, mold in the bathroom, dirty room and service there is no! For breakfast, you sit on the second floor middle in the corridor, I ... "  Read more
    1.7
    April 2012
Sven
Germany
  • Couple
  • Age 31-35
1 Other hotel reviews
1.7
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
The hotel is in the price-performance -proportion not measurable (and we had a best price offer booked!). Ancient decor, everywhere a musty odor, mold in the bathroom, dirty room and service there is no! For breakfast, you sit on the second floor middle in the corridor, I can only statement active: so what you can't breakfast buffet and I have nowhere a worse seen. … read more
Doris
Austria
  • Couple
  • Age 19-25
3 Other hotel reviews
2.5
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
the best thing about the hotel is it's location, directly opposite from the main station and in one minute reachable. Which disturbed us: -in the reserve I clearly asked already earlier than 14 hours the room to want to refer, and got to as an answer: 'Like.' -in the hotel it looked like the however different and we had to wait hours. -our double room was with 2 single beds instead of one double bed equipped. At request of a new room we got the answer :' push the beds simply together.' -our promised 'large' room turned out to be small Chamber out -on bed … read more
Hubert
Germany
  • Couple
  • Age 66-70
1 Other hotel reviews
3.8
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel recommended
Hotel the convenient price in the city center/ main station for a short stay. Disadvantage: no elevator! Price including breakfast. Small breakfast room with a small breakfast buffet, but sufficient for the small hunger. … read more
Ingrid
Germany
  • Family
  • Age 51-55
3 Other hotel reviews
4.0
Rated:  
  • 1 to 3 days
  • Other
  • Hotel recommended
We had booked the hotel for two nights. Was very convenient and breakfast included. To stay perfectly adequate and very centrally located. Hotel is dated, but it had also charm. Staff was very friendly. The breakfast was a bit spartan. But price justified. If you want a cheap and central very well located hotel is the right place for. … read more
Martina
Germany
  • Couple
  • Age 41-45
10 Other hotel reviews
3.6
Rated:  
  • 1 to 3 days
  • City trip
  • Hotel not recommended
The hotel is for a short stay, if you were very were modest. You could reach everything super and also on foot ( Dungeons, MiWuLa, city center), because the hotel directly on the main station is. Dust was cleaned definitely for years not more. Dust on hangers you have to first get. The bed linen but changed. In the bathroom attempted the deduction air to pull, which was not possible. If you a good location and for dust and bad breakfast ( sometimes deep-frozen bread and rolls the fell apart ) 90 Euro to pay is ready, you can the … read more
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Information about Phoenix City Hotel

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Hotel amenities

  • Non-smoking room
  • Hotel safe
  • Internet
  • Central heating
  • Car park

Room amenities

  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Vegetarian
  • Catering service

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • All public and private areas are no smoking zones
  • Wifi
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