# 13 of 35 hotels in Makadi Bay

Cleopatra Luxury Resort Makadi Bay(5 stars)

Safaga Road - Hurghada, Red Sea, Egypt View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.4
  • Room
    5.6
  • Service
    5.4
  • Location
    5.1
  • Gastronomy
    5.3
  • Sport & Leisure
    5.4

Rating breakdown

  • excellent
    722
  • very good
    124
  • acceptable
    24
  • poor
    6
  • terrible
    1
Read all hotel reviews

The most helpful positive review

5.5

Large area with many rooms, however, at the moment, due to the small number of guests only certain living areas in use. The main restaurant and the italian specialty restaurant 'vista mare' is in a central location, the very generous landscaped beach is all rooms easy to reach. The plant one sees in some parts, that they no longer are brand new, yet it is in a very good condition and above all very clean and well maintained. The large number of employees. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.8611111111111107

Unfortunately contrary to general Aldiana standard very impersonal, on complaints no response, unfortunately typically German: loungers reservation by of the staff against tip. Food partly. Not seasoned. …  read hotel review

read more Acceptable, Poor, Terrible reviews
Ahmed
Great Easter holiday - fantastic resort
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2015
Trying to select a resort is a touchy matter especially when you want to please the family just before the exams. I selected Cleopatra for it's good reviews and found out that Mr. Peter (the General Manager) who was at Makadi Beach has moved there. He's the one who won several international awards for quality and high standards. I thought this is a good combination. And I was right! Check in was very good, with the staff calling us by our names just as we walked in. The room is very spacious with a good view of the sea, nice ... and comfortable. I was surprised by how big the hotel was and this is good as it was never really crowded at any of the pools or beach, though the hotel was full. The food is very good from taste to variety to quality. Dinner is exceptional everywhere. The Italian was very good but the Sea food (Chef Amr God bless him) was out of this world! This brings us to the main restaurant which always has a big variety, tasty food including veal and the lines were nothing to complain about since they have so many food stations. My son also loved the milk shakes at the pool bar while I enjoyed the wine. As for service, amazingly we never had a problem finding a table (remember a full resort), getting great service (thanks to Ayman and many others). Service was prompt, caring and they always had a smile. The Spa was a favorite place, sauna and Jacuzzi (steam wasn't working), plus the massage with Ghada was exceptional. I thank Mr. Peter and his team for making this trip a memorable vacation and we do plan to return. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
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Marcel
Cleopatra Luxury Resort Makadi Bay
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • March 2015
We spend one week in the Cleopatra hotel and all the staff (Mohammed from housekeeping room 5121, Mohammed from the diver Bar, Hassan from the beach area around the diving bar and Omar from the service in the main restaurant) were absolut amazing. But Amre the guy from reception and his college how checked is out were really disappointing and awful. I was calling 3 times and send a lot of emails to arrange something special for my girlfriends birthday but they wouldn't help me with it. read hotel review
  • Location
    5.0
    Distance to the beach
    5.0
  • Service
    3.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    3.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.3
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Masha
Too bad, not recommend it
  • Hotel not recommended
  • Friends
  • Beach holiday
  • March 2015
We have already been in Egypt and this is not a 5* hotel and also does not offer the proper all inclusive. Food was good but every day the same, the drinks were in limited portion (small plastic glasses). Because of low quality of food and poor cleanliness all around the resort, we got indigestion. We spent the week but was not gladly at all to there..animation team too bad they need to prove more good quality of activity in day time...not recommend.... read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    5.0
    Disabled-friendly
    4.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    3.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    4.0
  • Service
    3.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
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Byron
Second holiday here in 7 weeks and not the last!
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
This resort ticks all the boxes for us. Large resort in a wonderful location with a large expanse of beautiful beach. We are a couple of 69 nine year old wrinkles who live a very active life back in England. This all inclusive resort provides us wih a massive well equipped gymnasium and the best animation team we have ever come across in all of our travels. The rooms are well equipped and very clean, the fresh flowers add a lovely touch read hotel review
  • Room
    6.0

    Enough tto meet anyone's needs. Flat screen televisions, modern furnishing, lovely clean beds and plenty if storage space

  • Hotel
    6.0

    This resort ticks all the boxes for us. Large resort in a wonderful location with a large expanse of beautiful beach. We are a couple of 69 nine year old wrinkles who live a very active life back in England. This all inclusive resort provides us wih a massive well equipped gymnasium and the best animation team we have ever come across in all of our travels. The rooms are well equipped and very clean, the fresh flowers add a lovely touch

  • Location
    6.0

    This resort is on a beautiful beach,approx. half an hour from hurghada airport which U.S. also the next city. There us a small shopping arcade in the resort which we did not visit, however hurghada offers is a large city enjoying all that comes with it. A wide range of excursion available I.e. Luxor Cairo and numerous boat trips. All these are on offer without undue pressure or hassle

  • Gastronomy
    6.0

    4 restaurants that we see aware of including a magnificent beach restaurant serving a bar b que every day. The food in the main restaurant is very varied and well presented. If you can't fi ind something here to suit you then you won't find it anywhere. Management and chefs are vigilant at all times. It seems wrong to highlight a particular section as it is all wonderful but the dessert section in both artistic and delightful, unlike other resorts we have previously visited. We have not felt pressured to tip and on display are gratuity boxes in various locations

  • Sport & Leisure
    6.0

    As before mentioned one of the best beaches we have experienced in all of our travels in Egypt. Plenty of umbrellas, beds and wind breaks should they be required. Again the most professional animation teams around, many activities and fitness classes and they also provide wonderful shows in the evening located in the amphitheatre. There are many large pools around the site all well kept and very clean

  • Service
    6.0

    The staff are extremely polite, friendly with a language knowledge that astounds us Brits, the resort is very clean room service top class. All additional services are in offer. An excellent customer relations team to assist in any queries, they constantly tour the beach and are available at all times in reception

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Maria
Not enough good!
  • Hotel not recommended
  • Couples
  • Beach holiday
  • January 2015
The rooms, pool and beach areas are fine. However, everywhere else is dirty and never cleaned. The food is ok but repetitive and it is an awful main restaurant - no clean tables or cutlery! No staff anywhere to help you or even be friendly. Don't bother with the a la carte restaurants - we walked out halfway through the meal and no one even batted an eyelid. Another table complained about their food and the staff just laughed at them. The reception is the worst I have ever experienced, they answer the phone by shouting 'YES?!' at you as ... if you are bothering them! Avoid the taxi service run by the hotel as they will rip you off. We have stayed in many 5 star hotels around the world and are regulars in Hurghada and have never come across such poor hospitality.the worse part the animation team.bad gust entertainment all around. read hotel review
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Adrian
Good hotel, boring entertainment
  • Hotel not recommended
  • Couples
  • Beach holiday
  • January 2015
Its my 1st visit to cleopatra, all I can say there are more better hotels than it,1st thing service is not good we stay about one hours to make check in, the air condition was not working, beach is not good have many rocks, the animation team only concern about disco tour disco ticket., the night shows is boring ,day time no fun ...not recommend this hotel for young people at all... read hotel review
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Elke
A great week
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2014
We had a wonderful week of vacation in a great hotel. The staff is very friendly and helpful, the food delicious and varied. There were always enough free loungers on the beach and by the pool. Our room was spacious and very clean. We'll be back. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
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Marcel
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2014
You could really enjoy and relax. The staff is friendly and accommodating. Keep it up Cleopatra read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
Close
Enrico
Pure relaxation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2014
I can highly recommend it. Staff is very friendly and courteous. Beach is a dream. Food is also good. Mostly Russian guests but I can't say anything negative. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Alexander
The Hotel was still amazing
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
It is a really super nice hotel. Very nice rooms, especially large and spacious. Very good possibilities for excursions. The restaurants were delicious. The buffet in the main restaurant was always good. The service in general was super satisfying and always there for you. Room service was great! For animation team I can say only good. That reminds me of one of these team members is particularly noticed: Fabio Elghazoly. He has always given his best to join to animate one to do so. Whether there were any sports or show performances. He always gave everything and he was super ... accommodating, like the rest of the team also. read hotel review
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    6.0
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Read all hotel reviews

Information about Cleopatra Luxury Resort Makadi Bay

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

Hotel Beach (Sand)
  • What the hotel offers
    Cleopatra Luxury Resort Makadi Bay is five star exclusive hotel, visited mostly by couples. Guests found this hotel to be a good alternative among other offers, with friendly staff and good location. The hotel is located in a big complex with 530 luxurious rooms, conference rooms, nightclub and bazaars. A big aquacentre with 8 swimming pools and spa is available. Architecture is warm and welcoming with a touch of Arabian designs. Check out is at 12 o’clock. The facility is adapted for disabled guests. Wi-Fi at the lobby is free of charge, rooms require extra fee.
  • Location
    The hotel is by the Makadi Bay which is located between Hurghada and the port Safaga (30 km). It has direct access to a beautiful beach and Red Sea. There is convenient access to a bus stop which goes to bigger cities of the region. Airport shuttles can be reserved in advance. The airport is 40 minutes away.
  • Accommodation
    All rooms are furnished and are located in bungalows and villas with 2-3 floors, double rooms, and family rooms, junior and master suites. They are all equipped with a bathtub and / or shower, balcony or terrace, air condition/heating, safe deposit box, telephone, TV, hair dryer, make-up mirror and mini bar. All single rooms are double rooms with single occupancy.
  • Food and Drink
    Wide variety of restaurants offer Asian, Fish and international cuisine. Fresh fish and seafood are brought to restaurants every few hours, making every meal exceptional. Main buffet restaurant serves rich buffest with live cooking for everyone to help themselves and enjoy. Pool and night bar offer alcoholic and non-alcoholic beverages and snacks.
  • Leisure
    Guests can enjoy a variety of leisure activities: trial lessons from archery, diving, tennis or volleyball. Diving is perfect due to beautiful corals and diversity of fish of Red Sea. Horse riding allows to travel across dunes of Egypt with one of the most beautiful animals of the world. Hotel also features a spa with beauty treatments, saunas and massages. In the evening guests can enjoy live music, shows and other activities.
  • Other facilities and services
    Cleopatra Luxury Resort Makadi Bay accepts Visa and MasterCard payments. Staff speaks Ukrainian, Russian, Lithuanian, Italian, English, German, Bulgarian and Arabic. Currency exchange is possible. There is luggage storage and laundry service on request.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Business Centre Use: charged
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Number of lifts: 2
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Sofa bed
  • TV
  • Satellite TV
  • Air conditioning
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian dishes
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Tennis court
  • Outdoor
  • Nightclub

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna
  • Hammam

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Kids club (6-9 years)
  • English
  • Honeymoon
  • Late check out
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • Visa
  • English
  • 24 hour security
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included