# 2 of 59 hotels in Wernigerode

Hotel Travel Charme Gothisches Haus(4.5 stars)

Marktplatz 2 38855 Wernigerode View on map
Average rating
Recommended
Trend

At a glance

  • A very nice hotel (4)
    "A very nice hotel" found in 4 reviews
    • " A very nice hotel , unfortunately for individuals with very narrow still single bed, move into double room on ... " 
      5.230952380952381
      May 2011
    • " feel good hotel am Harz " 
      5.938095238095237
      January 2012
    • " '-very beautiful feel good hotel on Harzrand with many great design ideas -comfortable rooms, free water and shell with various ... " 
      5.938095238095237
      January 2012
    • " super hotel " 
      5.328571428571428
      January 2012
  • Great service (3)
    "Great service" found in 3 reviews
    • " We were extremely comfortable and well cared for. The wellness area is very nicely laid out, right in the middle of the winter You can warm up in the hot beach. Extremely friendly, great service , excellent breakfast buffet! Criticism on a high level: glad we had a pool, a CD Player/stereo ... " 
      5.34047619047619
      January 2012
    • " ... with a glass of champagne by the management of the hotel (which also many Ausflustipps has) -breakfast in the winter garden extensive, at least 10 different juices, Products from the region, very friendly service staff -sad, that our Desire for 2 rooms with connecting door or at least nearby (trip with ... " 
      5.938095238095237
      January 2012
    • " Excellent service directly at the historical town hall " 
      5.5
      June 2011
  • Very good quality (1)
    "Very good quality" found in 1 review
    • " Very good quality ; price accordingly but not overpriced. " 
      5.328571428571428
      January 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.7
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    484
  • very good
    45
  • acceptable
    1
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.716666666666667

The hotel is good furnished, the maintenance leaves but unfortunately to be. Since we the last room on the top floor had us unfortunately the heater the whole night kept awake. That was unfortunately before us not detectable, as they had only begun very loud gluggern as apparently all other to the night their heating down turned. We are at night go and it was very loud gegluggert. We took the heater and later again provided, the but made no difference. In …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.914285714285714

Our short break has been substantially hampered by the disappointing service from this tavel charm hotel. A great shame! The spa/sale was always vacant. Very unfriendly staff! Complaints/complaints are not or insufficiently passed. Jacuzzi too cold, drinks like for instance tea is missing. Total spa insufficient heated. The breakfast buffet did not live up to expectations of a four star superior hotels. Dried dips and sauces, poor quality of the rolls, no …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " A very nice hotel, unfortunately for individuals with very narrow still single bed, move into double room on ... "  read hotel review
        5.230952380952381
        May 2011
      • " feel good hotel am Harz "  read hotel review
        5.938095238095237
        January 2012
      • " '-very beautiful feel good hotel on Harzrand with many great design ideas -comfortable rooms, free water and shell with various ... "  read hotel review
        5.938095238095237
        January 2012
      • " super hotel "  read hotel review
        5.328571428571428
        January 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " We were extremely comfortable and well cared for. The wellness area is very nicely laid out, right in the middle of the winter You can warm up in the hot beach. Extremely friendly, great service, excellent breakfast buffet! Criticism on a high level: glad we had a pool, a CD Player/stereo ... "  read hotel review
        5.34047619047619
        January 2012
      • " ... with a glass of champagne by the management of the hotel (which also many Ausflustipps has) -breakfast in the winter garden extensive, at least 10 different juices, Products from the region, very friendly service staff -sad, that our Desire for 2 rooms with connecting door or at least nearby (trip with ... "  read hotel review
        5.938095238095237
        January 2012
      • " Excellent service directly at the historical town hall "  read hotel review
        5.5
        June 2011
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Very good quality; price accordingly but not overpriced. "  read hotel review
        5.328571428571428
        January 2012
Michaela
Excellent hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2014
This hotel is very recommendable. The front desk was very friendly and informative. The rooms and the bathroom are very clean and are cleaned daily. I would especially like to highlight the staff in the dining area. The staff were very friendly, courteous and always made an effort for the guests. But once again our sincere thanks. We felt very comfortable and would definitely come back. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.8
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Johan
Excellent hotel for a few wellness days
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2014
We stayed for 3 nights to relax in the wellness area, to walk in the nearby Harz area and to visit a few cities. It has been our second time in this excellent hotel. We can recommend to stay here. The breakfast is excellent, so is the service in the bar. Located in the center of the city, it isso nice to be able to dine and drink in the city and be in your room within minutes.... read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Jürgen
Renovation more than lucky!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
Very pleasant hotel - i loved it; great renovation! Good location and nicely appointed rooms. Value for money ok read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
  • Location
    5.7
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Walter
Satisfied guest
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2014
Good day, this stay was one of 8 in their overall aufenthaten. We were already often in Heringsdorf and the other in Werfenweng, on Achensee and now in Wernigerode. The stay was very relaxing. This has helped the staff was always friendly. The surrounding area is very nice and we could use the public transport for free with the visitor's tax the bus lines. All of this is a reason to visit this house once again. There is still much to be done. Wirpacken it at. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Carmen
Simply only super, top! Everything was just right!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2014
Top hotel, great facilities, great staff, great service, great location, couldn't be more than 1 + thank you for everything, i will be back! I look forward to a holiday in their hotel! read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Hotel Travel Charme Gothisches Haus

Hotel Information

hotel.de

hotel.de *

Travel Charme Hotel Gothisches Haus, which shines in new splendour after extensive and elaborate renovation and reconstruction works, is a four-star superior hotel with 116 single and double rooms as well as suites. Our rooms and suites provide a lot of comfort and come with satellite TV, radio, mini-bar, modem connection, telephone and safe. Our Die Stuben restaurant as well as the entire hotel itself will please with an atmosphere full of light, colours and security. Our cuisine will convince you with upscale international dishes served with an original and creative twist. In the historic Bohlenstuble restaurant, gourmets will find everything the heart desires: fine food, best wines and a private atmosphere. We also cordially invite you to our Winkeller 1360 wine restaurant and to our bar. The hotel is specialised on the arrangement of seminars, meetings and conferences of any kind with up to 120 people as well as on the organisation of sophisticated supporting programmes, events and incentives. Our 5 seminar and conference rooms ranging from 23 to 175 m² provide daylight and the latest technical equipment. Our Puria Classic Spa wellness area features different saunas, a Jacuzzi tub, experience showers, a sandy beach which is irradiated with ultraviolet light, a fitness area, beauty and massage rooms as well as a solarium. A total of 110 parking spaces are available in our own car park. Business hours of reception: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Diabetic menu
  • Vegetarian
  • Hotel bar
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service