# 2 of 5 hotels in Balaclava

Hotel Intercontinental Mauritius Resort(5 stars)

Ville Valio, Coastal Road, Balaclava Show map
Hotel Pictures - Hotel Intercontinental Mauritius Resort
Average
Recommended
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At a glance

  • Five star hotel (7)
    "Five star hotel" found in 7 reviews
    • " Many faults, in a five star hotel not should be! Already during the check in we had to after the overnight flight from 9 hours ... " 
      4.152777777777778
      May 2012
    • " Great hotel , real top class -everything was perfect! " 
      5.1499999999999995
      March 2012
    • " We are as a couple and wanted pure beach vacation and relaxation, our expectations were more than exceeded! Very clean, very friendly staff and the food was World class! We can only recommend the hotel for people really are looking for rest and relaxation (little animation) this is absolutely not ... " 
      5.1499999999999995
      March 2012
    • " wonderful luxury in a great atmosphere " 
      5.533333333333334
      December 2011
    • " the hotel is actually quite properly- however it cannot be top hotel evaluates. Therefore only 5 of 6 possible Stars. " 
      4.666666666666667
      February 2012
    • " for our stay were 460 guests in the two-story, modern and very well maintained hotel complex (maximum occupancy: 500 guests) and nevertheless you are never on hecticness, Crowds or ... " 
      4.833333333333333
      February 2012
    • " ... over a few Vogelspuren on the beach chairs or to late way removed dishes at the beach way could see. Just not everything exaggerated perfect was, made the stay in an otherwise gladly times stiff five star hotel the luxury-class so wonderfully Ungewungen and normal! " 
      4.833333333333333
      February 2012
  • Very friendly staff (6)
    "Very friendly staff" found in 6 reviews
    • " We are as a couple and wanted pure beach vacation and relaxation, our expectations were more than exceeded! Very clean, very friendly staff and the food was World class! We can only recommend the hotel for people really are looking for ... " 
      5.1499999999999995
      March 2012
    • " ... (free-standing bathtub, großern flat screen television with second screen in the bathroom and so on) and very clean. The quality and variety of the food in the various restaurants were very good. The staff were always friendly and accommodating . A special praise goes to the German resort-manager Nico and his team at the front desk, to ... " 
      5.8055555555555545
      December 2011
    • " ... with a view of the sea. Lunch is also available in these two restaurants. For dinner opens a choice of Indian and Asian restaurant. The choice was made extremely difficult for us all restaurants great service and top service offered. So in a nutshell very delicious were. Since we had only booked ... " 
      5.533333333333334
      December 2011
    • " The food in the main restaurant is more than to desire, extremely much service staff, nevertheless no good service , spraying from mosquito-Exterminator (by the restaurants) shortly before the dinner! ... " 
      3.5833333333333335
      March 2012
    • " ... on the next day once again the service called, were less than five minutes later two service forces in the door, to the treatment the hairdryers to explain ☺ in short: very hard-working staff and good service ! " 
      4.833333333333333
      February 2012
    • " You could many free Watersports use (glass bottom boat trip, snorkel excursions, water skiing, sailing etc.). Also here was the staff very friendly and helpful . around the large, quite centrally located pool are two beautiful Jacuzzis laid out, the one ... " 
      4.833333333333333
      February 2012
  • The beach was very clean (1)
    "The beach was very clean" found in 1 review
    • " ... annoying. Since almost around the whole island is a coral belt rolls, here as in many other hotels the bathing possibilities limited, but that didn't bother us much. An artificial island laid out the beach was very clean and well maintained and was in our opinion the best in balaclava. We booked with FTI trips to ... " 
      5.8055555555555545
      December 2011

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.6
  • Room
    5.1
  • Service
    4.4
  • Location
    3.8
  • Gastronomy
    4.5
  • Sport
    4.2

Rating breakdown

  • Excellent
    16
  • Very Good
    6
  • Acceptable
    8
  • Poor
    5
  • Terrible
    1
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Michael
Germany
  • Friends
  • Age 41-45
1 Other hotel reviews
3.4
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
Conclusion! Disappointing! Dream vacation looks for me completely different -unfortunately the beach not be the one under a 'dream beach!' In any white my expectations. This is discouraged if you a great beach vacation - without additional taxi-which are expensive to purchase would like to take. The employees are partly motivated-show but also often lack of interest. The hotel shows in some corners already some larger and smaller lack of beauty on (bathroom with mold) or lack of fittings. Unfortunately no 5 star hotel. … read more
Dirk
Germany
  • Family
  • Age 41-45
1 Other hotel reviews
4.3
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
The hotel is, although fairly new just barely maintained. Broken will only temporarily replaced. The hotel itself is very nice located and would be a good potential for an experienced hotelier. But here in the indian owners of the desire to be the complex with so little effort as possible to capitalize and then off to the next resort. The most unpleasant thing is the totally inadequate service. The mostly indian staff except for few exceptions totally untrained and a bit lustered. It makes the impression, as if cheap auxiliary set, by your colleagues schnelleinweisung and then to the guests they … read more
Janni
Germany
  • Friends
  • Age 36-40
2 Other hotel reviews
3.9
Rated:  
  • 1 week
  • Beach
  • Hotel not recommended
Beware! As a beach vacation very unsuitable! Itself looks beach good, well maintained, a lot of green. But since only rocks and sharp stones at the beach beach chairs, you can in the sea not swim, one must for a lot of money rent a car, to the public beaches to drive, which a few kilometers away. The staff is mostly unmotivated and often rude. The five stars are unjustifiable. On own costs another hotel taken, which made my vacation was saved... … read more
3.0
Rated:  
  • 2 weeks
  • Beach
  • Hotel not recommended
As first a room receive, the strong mold smell, this was in the bathroom To see (black mold). Room was below. After a long fight with the manager got We a room in the first floor. Here was the condition better, but did the bathroom not 5 star standard. A big disappointment was the beach, the is here not available, if you Maritius bay view You actually always on a dream beach. Access to the sea only over stones possible. … read more
Rainer
Germany
  • Single
  • Age 61-65
1 Other hotel reviews
5.7
Rated:  
  • 1 week
  • Other
  • Hotel recommended
Very dedicated, attentive staff (see above, too)Having been in the InterContinental Resort Mauritius for one week I have to commend the resort for outstanding aspects concerning my stay there: an attentive reception, a wonderful room (where admittedly it probably helps to be a long time member of the group's free customer relations program called Priority Club) and a perfect resort with, believe it or not, 4 different theme restaurants in which the half board packages are mostly credited in a very generous way unknown to me from other places. The main breakfast and buffet diner hall could be a touch … read more
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Information about Hotel Intercontinental Mauritius Resort

Hotel own description

  • Location
    InterContinental Mauritius Resort Balaclava Fort is located on one of the most stunning parts of this island – a pristine stretch of beach looking out over the Bay of Balaclava, just north of the capital, Port Louis. It’s 15 minutes’ drive from the main tourist region of Grand Baie, and 50 minutes’ drive From Plaisance International Airport.
  • Accommodation
    The hotel has 140 Deluxe rooms, 20 of which have Jacuzzi’s and private roof terraces, tastefully laid out for our guests’ greatest comfort. To compliment this the hotel also features 40 Family Rooms and 10 Duplex Ocean Suites complete with their own private hot tubs, terraces and balconies, all beautifully designed for guests to relax and make the most of the stunning views of the Indian Ocean. All rooms are equipped with Internet access, 42-inch LCD televisions, air conditioning and have 24-hour room service. Every bathroom features a stone bath, walk-in shower, double basin, 17-inch LCD television and a unique bamboo garden feature.
  • Food and Drink
    There are a wonderful variety of restaurants and bars dotted about the resort, suitable for everything from casual afternoon drinks to romantic fine dining in the evening. The restaurants have distinct environments and specialize in different cuisines, but all use the freshest local ingredients to make dishes that reflect the multitude of cultural influences that reside in Mauritius. The finest tastes and textures, colours and flavours from Africa, India, Western Europe and the Far East are found in the sumptuous cuisine on offer. With multiple bars on the resort and a full bar service available on the beach, guests are never far from a chilled cocktail or a cold beer. There are bars to suit all tastes and moods, from an intimate location to gently sip away the evening to a dynamic nightspot with live entertainment.
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Hotel description *

  • Location
    The club resort is located on a pristine stretch of beach looking out over the Bay of Balaclava, just north of the capital, Port Louis. It is 15 minutes' drive from the main tourist region of Grand Bay, and 50 minutes' drive (approximately 52 km) from Plaisance International Airport.
  • Facilities
    Newly built in 2009, this club resort offers fabulous views of the ocean and 210 elegant, functional, well-furnished and spacious rooms. Guests are welcomed in a lobby with 24-hour reception and check-out services. Facilities include a hotel safe, currency exchange and a cloakroom. There is also a newspaper stand, hairdressing salon and a games room. For the younger guests, there is a children's playground and a kids' club. Furthermore, restaurants, bars, sports facilities as well as business services including conference facilities can be found at this property. Guests can also take advantage of the WLAN Internet access and the room and laundry services on offer and those guests who are arriving by car may park their vehicle in the hotel's car park. Cars, scooters and bicycles are all available to rent (hire fees apply) and the hotel's concierge is on hand to assist with any request.
  • Rooms
    The hotel has 140 deluxe rooms, 20 of which have hot tubs and private roof terraces, tastefully laid out to provide guests with the utmost comfort. To complement this the hotel also features 40 family rooms and 10 duplex ocean suites complete with their own private hot tubs, terraces and balconies, all beautifully designed for guests to relax and make the most of the stunning views of the Indian Ocean. Each room has an en suite bathroom with a shower, bath and a hairdryer. Rooms are furnished with double or king-size beds. Amenities include a direct dial telephone, satellite/cable TV, a radio, Internet access and a safe. A minibar, an ironing set and tea and coffee making facilities are also provided. Individually regulated air conditioning is a standard feature in all accommodation.
  • Sports/Entertainment
    The hotel facilities include a fully equipped and supervised gym, two-tier heated outdoor infinity swimming pools and a tennis court. There is also a children's swimming area. Refreshments are available from the poolside snack bar (fees apply). Guests can also keep fit with aerobics and aqua fit sessions. There is a sauna and steam room for added relaxation and guests can pamper themselves with a massage or spa treatment (fees apply to both). A range of water sports are on offer on the sandy beach. These include waterskiing, windsurfing, motor boating, banana boating, sailing, canoeing and pedal boating. For an additional fee guests can also go catamaran boating. Other recreational pursuits on offer include badminton, paddle tennis, table tennis, pool/snooker, darts, volleyball, beach volleyball and bocce. Biking is also an option (hire fees apply). Golf can be arranged at any of the nearby courses and the hotel organises entertainment programmes for adults and children.
  • Meals
    The restaurants have distinct environments and specialise in different cuisines. Guest can start their day properly by having a nice continental breakfast buffet which is nicely displayed in the main restaurant. Lunch and dinner may be chosen from the buffet or selected from the à la carte menu. Moreover, there is a set menu on offer at dinner.
  • Payment
    American Express, Diners Club, MasterCard and VISA are accepted as methods of payment at this hotel.
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* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Extra bed
  • CD Player
  • Satellite TV
  • Fan
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Pets allowed
  • Fire alarm

Gastronomy

  • Full board
  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Volleyball

Spa offers

  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Evening programs and entertainment
  • City hotel
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • Wifi
  • Laundry service
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