# 19 of 109 hotels in Bavaro

Hotel Grand Palladium Bávaro Suites Resort & Spa(5 stars)

Chiringuito Privilege Punta Cana, Carretera El Cortecito, Punta Cana 0 23000 Punta Cana View on map
Average rating
Recommended
Trend

At a glance

  • The beach was beautiful (7)
    "The beach was beautiful" found in 7 reviews
    • " We had a relaxed vacation. The complex altogether was very well-kept, only with the room we had here and there problem. But not worth mentioning. The beach was beautiful and the possibilities for outings were enough. Food was great:-) " 
      4.1000000000000005
      August 2012
    • " The hotel is very beautiful , but huge. You should definitely note. If one thus in the end are it could be, that you 25 ... " 
      5.671428571428572
      August 2012
    • " Relaxing beach vacation in a nice hotel " 
      5.378571428571428
      September 2012
    • " We travel every year several times, and it is the best hotel , in which we ever were! We would go there again at any time and the hotel totally recommend ... " 
      5.878571428571428
      September 2012
    • " Very great hotel " 
      5.011904761904761
      October 2012
    • " Everything super, whoever still which to complain about has should at home remained ;-) understand not like you at every small detail everything bad!? It is an excellent hotel and great staff all tried hard. You can only recommend the hotel. :-) " 
      5.011904761904761
      October 2012
    • " Everything super, whoever still which to complain about has should at home remained ;-) understand not like you at every small detail everything bad!? It is an excellent hotel and great staff all tried hard. You can only recommend the hotel. :-) " 
      5.011904761904761
      October 2012
  • Great beach (1)
    "Great beach" found in 1 review
    • " Great beach vacation! ( with small defects) " 
      5.671428571428572
      August 2012
  • Staff were very nice (1)
    "Staff were very nice" found in 1 review
    • " ... hour have to wait. The airco in the room is so extremely loud, that you can hardly sleep. The room itself is however very nice, big and spacious. The bathroom is huge (at least in the suite)! Staff were very nice . All speak no German and only broken English. The service was nevertheless excellent! " 
      5.671428571428572
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    4.6
  • Location
    5.0
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    299
  • very good
    129
  • acceptable
    45
  • poor
    16
  • terrible
    5
Read all hotel reviews

The most helpful positive review

5.5

We were a 2 time in the area Palladium, a nice spot. A beautiful beach, sufficiently many à la carte restaurants, and friendly staff for a homecoming convinced. In the whole complex there is all inclusive, including the minibar in the room. The guest structure was international: german, west and east europeans, south and north americans. In the lobby there is wlan, but very slow with constant interruptions. Here the hotel should improve. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.2222222222222228

Five star can one forget! Our first room has musty smell and was moldy. It was a horrornacht. Change on the 2. day lasted from 08:00 until 17:00 o'clock. In the 2. room was the toilet seat broken, the toilet brush different. Staff to 70% unfriendly. In the pool risk of injury. There are missing on the floor many tiles. Pool chairs were musty and moldy. Wooden beach chairs were broken. Grounds nice and well maintained. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " We had a relaxed vacation. The complex altogether was very well-kept, only with the room we had here and there problem. But not worth mentioning. The beach was beautiful and the possibilities for outings were enough. Food was great:-) "  read hotel review
        4.1000000000000005
        August 2012
      • " The hotel is very beautiful, but huge. You should definitely note. If one thus in the end are it could be, that you 25 ... "  read hotel review
        5.671428571428572
        August 2012
      • " Relaxing beach vacation in a nice hotel "  read hotel review
        5.378571428571428
        September 2012
      • " We travel every year several times, and it is the best hotel, in which we ever were! We would go there again at any time and the hotel totally recommend ... "  read hotel review
        5.878571428571428
        September 2012
      • " Very great hotel "  read hotel review
        5.011904761904761
        October 2012
      • " Everything super, whoever still which to complain about has should at home remained ;-) understand not like you at every small detail everything bad!? It is an excellent hotel and great staff all tried hard. You can only recommend the hotel. :-) "  read hotel review
        5.011904761904761
        October 2012
      • " Everything super, whoever still which to complain about has should at home remained ;-) understand not like you at every small detail everything bad!? It is an excellent hotel and great staff all tried hard. You can only recommend the hotel. :-) "  read hotel review
        5.011904761904761
        October 2012
  • Location
    Pros
    • Beach (1)
      Comments related to "Location" found in 1 review
      • " Great beach vacation! ( with small defects) "  read hotel review
        5.671428571428572
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... hour have to wait. The airco in the room is so extremely loud, that you can hardly sleep. The room itself is however very nice, big and spacious. The bathroom is huge (at least in the suite)! Staff were very nice. All speak no German and only broken English. The service was nevertheless excellent! "  read hotel review
        5.671428571428572
        August 2012
Shannon
Heaven On Earth!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
This resort was more than we could have ever hoped for. Our bellman, Francisco Cordero, was perfection in human form...he moved us in the middle of the night not once but twice due to faulty ac's read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
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Meredith
Worst ever resort. Don't waste your money
  • Hotel not recommended
  • Families
  • Beach holiday
  • June 2014
Trip started with an MVA at the airport. Hotel room was not ready when promised. AC didn't work. Bed was hard and pillows even harder. It was like sleeping on concrete. Coffee cups were not washed daily. We finally got a new room with AC. read hotel review
  • Location
    1.0
  • Service
    1.0
  • Room
    1.0

    The only saving grace was just sitting on the beach. Mother Nature doesn't mess that up. But once you past the dunes into the resort it was like being in the ghetto. One of the buffets had no AC at all SMH!!!

  • Gastronomy
    1.0

    It was impossible to make dinner reservations. We were forced to eat Buffett every night because "they were full for the night" at 830. Are you kidding me? It's like they don't allow you to eat at the "nicer" restaurants so you are forced to eat picked over barely palatable food.

  • Hotel
    1.0

    Trip started with an MVA at the airport. Hotel room was not ready when promised. AC didn't work. Bed was hard and pillows even harder. It was like sleeping on concrete. Coffee cups were not washed daily. We finally got a new room with AC.

  • Sport & Leisure
    2.0

    Staff spoke little English. Really with all the English speaking guests it was difficult to even make a complaint because they didn't understand us. The staff was rude and would stop helping us to help some who spoke their language. Ok the spa, so if you booked the spa online you got a discount. But if you book in person no discount. Worst massage ever. My cat can do a better job! No tip given.

Close
Maika Franklin
Awesome Resort!
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
My husband and I stayed at this resort for 9 days and we definitely will go back. We were greeted warmly by the bellman as soon as we pulled up to the main lobby. The lobby is open, large, and airy. The staff is nice and courteous. After we checked in, the bellman drove us to our villa #54. Our room is upstairs - it was nice, roomy, and clean. Exactly as shown in the pictures on the website. The bellman then showed us the safe, the mini bar, and the scale LOL. before he left he reminded us to ... keep the keycard in its slot for the electricity to stay on. It was very well presentation. read hotel review
  • Gastronomy
    4.0

    The resort has 13 restaurants. We went to Spanish food and loved it. We loved the tapas and the main dish. We also went to Bamboo which served Chinese, Hindu, and Thai food, the food was not that great! because the taste was mild. We also went to Mexican restaurant and it was okay. My husband and i decided to stay at the buffets since it is easier to see the food.There were theme at the buffets each night and we notice that pastas station, hamburgers, hot dogs, french fried, various of meats cook as your preference were always served.

  • Service
    6.0

    After the first day, we started to get to know the staff. They are so friendly and nice, One night, my husband accidentally tipped over a glass of red wine, some of the wine got on my white cotton pants, one of the lady staff member hurried and got soda and rubbed the wine out. I washed the pants when I returned to the room, the wine washed slowly came off. My pants were safe. I did not get a chance to get her name but i sure will remember her.. Despite she is small and expecting a baby but she moves through the tables quickly. She is very sweet. Most staff don't speak english but they go out of their ways to greet my husband and I when they see us. We want to recognize Esmeralyn, Fidelina, Jeidi, and many more for their excellent service. The staff at the bar in the main lobby are also very nice and friendly. They provide the service well - always return to make sure we were content with the drinks. We also love the Zentropia Spa, We kept going back to see Yesenia and Treslene. These are the best masseuses.

  • Room
    5.0

    We were happy with our room. Everything works. As mentioned earlier, the room is nice and roomy. And most important, it was clean. The mini was replenished daily with soda, beers, and water bottles. Thank you for providing the water bottles - it was so helpful for us. The TV was new but the picture was snowy. But we did not care - after all we were on vacation.

  • Sport & Leisure
    5.0

    There are nightly entertainments at this resort. But my husband and I went to just two of them: the acrobat and Michael Jacksons night. They both were well present and worth our time going. Because May was low season so seats were plenty - we did not need to show up early. Although the theatre was about 75% full.

  • Location
    5.0

    The villa we stayed is only a very short distance walking to the beach and the pool. The gardeners maintain the pathways very well - they are always working. The landscape is well kept - nice and neat. At night, these walkways appear to be safe and the security guard standing around, however, I would take precaution - if i have to walk alone just because the surrounding is so quiet and the light is somewhat low.- just a general tip.

  • Hotel
    6.0

    My husband and I stayed at this resort for 9 days and we definitely will go back. We were greeted warmly by the bellman as soon as we pulled up to the main lobby. The lobby is open, large, and airy. The staff is nice and courteous. After we checked in, the bellman drove us to our villa #54. Our room is upstairs - it was nice, roomy, and clean. Exactly as shown in the pictures on the website. The bellman then showed us the safe, the mini bar, and the scale LOL. before he left he reminded us to keep the keycard in its slot for the electricity to stay on. It was very well presentation.

Close
Mustafa
Masses instead of class - stay away!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2014
The hotel is in good condition, despite the high age (built 1986). Infrastructure and staff service are generally good. In particular is the only treatment of the guests before the restaurant a disgrace. You can basically didn't have to reserve (! Riesensauerei ), must eternally in lines is possible (20-30 people in the line which are the rule, and to several hours, after 1/2 way deftly, without food. We have never experienced something like that in our long 'hotel life'. But here is the everyday life! Apparently you want to save the cost of other restaurants. Because of over 3000 ... (!) be spezialitätetenrestaurants the 8 guests use. This is the estimated number of the 4 Palladium-hotels, the restaurants use the. Where one hinguckt mass instead of class! Even worse are the watersports: catamaran for 3000 guests 3. I call that efficient. From the point of view of a hotel-controller almost perfect sound. At whose expense? Of course with the guests! That the gentlemen, in particular Stefan (!), without money do nothing, is bad, although everything is included. But the boldness and insolence this' gentlemen ' is hard to beat. I hope, with the hotel management reads. Love people don't let the kid and stay somewhere else. It gives enough alternatives in bavaro. And do not let you by the size of the area or number of the rest. Blinds: here mass instead of class! And what is promised on services, will not be nearly observed. A shame for the nice and well-kept area and the beautiful bavaro beach. Unfortunately the above mentioned points or significantly reduce average broken in. read hotel review
  • Gastronomy
    3.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    3.3
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    4.0
  • Service
    2.8
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    2.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Renee Fisher
Great resort for daughter's wedding
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
Everything was great except the registration process. We had a wonderful greeter, Elizabeth in Reception, but it seemed that you had to bribe the people at the reception desk to get into a room. We waited for over 4 hours and then were given a room apart from the pool and ocean. Also, we came in a group of 28 and our rooms were to be together and instead it seemed like we were just stuck anywhere they could put us. read hotel review
  • Hotel
    5.0

    Everything was great except the registration process. We had a wonderful greeter, Elizabeth in Reception, but it seemed that you had to bribe the people at the reception desk to get into a room. We waited for over 4 hours and then were given a room apart from the pool and ocean. Also, we came in a group of 28 and our rooms were to be together and instead it seemed like we were just stuck anywhere they could put us.

  • Sport & Leisure
    6.0

    The pool entertainers were great and got everyone involved in the activities. The shows at night were fun and my nieces were able to play volleyball on the beach.

  • Gastronomy
    5.0

    Food was good at the buffets and very good at the ala carte restaurants.

  • Service
    5.0

    Everywhere we went the service was excellent except the registration process. The staff were friendly and helpful and the room was clean and very nice. We were moved after complaining to a room more centrally located.

  • Room
    5.0

    It was a comfortable large room and the maid service was good.

  • Location
    6.0

    The resort was close to the airport and the surroundings were magnificent. We had our daughter's wedding there and everything was beautiful, from the ceremony on the beach to the dinner to the reception on the beach. It was stunning. Others in my group were able to go out on a boat excursion, go on a shopping tour and there were a lot of options.

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Read all hotel reviews

Information about Hotel Grand Palladium Bávaro Suites Resort & Spa

Hotel Information

Information from HolidayCheck

Information from HolidayCheck *

  • What the hotel offers
    Located in the Punta Cana resorts complex in the Dominican Republic the Grand Palladium Bávaro Suites Resort & Spa is a five star hotel. The hotel is most popular with couples. Named after one of the most famous beaches of Quisqueya, the hotel stands next to a 1km long white sand beach and is surrounded by natural tropical vegetation. With a rich set of options in both dining and entertainment offers a great experience for everyone.
  • Location
    The Hotel Grand Palladium Bávaro Suites Resort & Spa is located in Punta Cana in the Dominican Republic. It stands right next to the white sand beach. The distance to the airport is 20km, 60km to the city center and 100km to the port.
  • Accommodation
    The hotel has a wide array of different suites over 674 rooms. All rooms in the hotel come equipped with electronic safe, flat screen satellite TV, minibar, bathroom, hair dryer, coffee/tea maker and a telephone.
  • Food and Drink
    The Hotel Grand Palladium Bávaro Suites Resort & Spa offers 8 a la carte restaurants available for dinner with a dress code to follow. 5 different buffet style restaurants serve breakfast, lunch and dinner around the complex and six bars offer drinks and refreshments.
  • Leisure
    The hotel has four pools, all of which have an in-built Jacuzzi. The white sand beach is right next to the resort with lots of water sports available. The Hotel Grand Palladium Bávaro Suites Resort & Spa will also welcome guests to their spa and wellness center as well as any other activity within the entire resort area.
  • Other facilities and services
    The Hotel Grand Palladium Bávaro Suites Resort & Spa offers additional services such as 24 hour reception, luggage room, wake-up service, Wi-Fi access in the lobby, currency exchange, laundry, supermarket, gift shop, beauty salon, hairdresser, medical service and outdoor parking.
* HolidayCheck does not assume liability for the accuracy and completeness of the content displayed above. Please bear in mind that the services included in an offer may differ at the time of booking from the description presented here. Solely those services available at the time of booking as shown on the booking form will be offered.

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service