# 2 of 151 hotels in Bad Kissingen

Hotel Kaiserhof Victoria(4 stars)

Am Kurgarten 5 97688 Bad Kissingen View on map
Average rating
Recommended
Trend

At a glance

  • Bad food (1)
    "Bad food" found in 1 review
    • " ... this explains the way, as a paying guest is handled. The beautiful exterior appearance, cannot cover up for the lack of competence. The rudeness of individual, but key employee and extremely bad food us, to leave a day early. We want us, our sour earned holiday our stomach and no longer do. ... " 
      2.658333333333333
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.7
  • Location
    5.2
  • Gastronomy
    4.9
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    60
  • very good
    24
  • acceptable
    9
  • poor
    5
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

By my late arrival I could the location and exterior in the evening no longer perform... On the next day I was very positively surprised on the top -location am kurpark and the public perception of the hotel, comparable a Grand hotel in the classic style. At the front desk, in a very spacious area, attracts the fort. In general everything is very spacious, even if not everything latest date. The room was very simple, at the front desk in the morning I inf …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.65

We have the hotel over a travel friends Wellness-coupon-side, with which we more often traveling and have never had a bad experience made, until we arrived in bad Kissingen... From the moment we arrived we were greeted by a extremely arrogant staff at the front desk welcomes, with the words' What can I do? ' eyes surcharge, Posture and tone could hear/read, however, that he said, 'What can I do?'. When we got to our documents issued by the overweening, …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Food
    Cons
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... this explains the way, as a paying guest is handled. The beautiful exterior appearance, cannot cover up for the lack of competence. The rudeness of individual, but key employee and extremely bad food us, to leave a day early. We want us, our sour earned holiday our stomach and no longer do. ... "  read hotel review
        2.658333333333333
        June 2011
Martin
Wellness pur
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2014
Very nice middle-class hotel in the center of Bad Kissingen. We spent 3 wonderful days at the venerable ambience! Very friendly and helpful staff at the reception and in the restaurant. Massages and beauty treatments in the spa area was very pleasant. Conclusion we will be back! read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
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Adelgunde
Service and flexibility to be!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2014
Arrangement (fruit basket) did not receive, the booked room did not receive (rooms are on several houses spread). On demand meant it, the fruit basket would have delivered, (up to the departure not!) The rooms you not because short-term planned construction. No fridge in the rooms, also no safe. Arrangement also contained saltwater pool, for my mother not feasible, asked, whether we are for something else can do, could difference is paid! According to the employee not possible. Glasses in the room were not changed every day. In the restaurant various experiences, partly very nice, attentive staff, partly also staff ... next to them tables moves and therefore noise caused while breakfast, although there are enough space was for hotel guests. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.7
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
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Andreas
Suitable for short break/spa/hiking.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2014
The hotel was suitable for all age groups. Good price-performance ratio. In the evening a restaurant in the town. read hotel review
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
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Bianca
Super hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2013
Super nice hotel with a special atmosphere. Especially the sissisuite is a dream! Staff is very friendly and competent. Spa is comfortable and the massages wonderful. The hotel is located right in the center at the kurpark. We will definitely love to stay there again! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
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Reinhard Seidl
Bad weekend
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2013
Rooms are very large, but extremely sparse and tasteless furnished. read hotel review
  • Location
    4.0

    Kurparknähe, centrally located.

  • Service
    1.0

    Complaints are heard, but not resolved rather gfleich forget,

  • Gastronomy
    2.0

    The promised breakfast only conditionally, lattemacciato and fried eggs are separately will be charged.

  • Hotel
    2.0

    Rooms are very large, but extremely sparse and tasteless furnished.

  • Room
    2.0

    Balcony limited extremely small and crooked, no air conditioning for a 4 star hotel, no in-room safe.

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Information about Hotel Kaiserhof Victoria

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Play rooms
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Breakfast in the room
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Horse riding

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service