# 2 of 151 hotels in Bad Kissingen

Hotel Kaiserhof Victoria(4 stars)

Am Kurgarten 5 97688 Bad Kissingen View on map
Average rating
Recommended
Trend

At a glance

  • Very beautiful hotel (6)
    "Very beautiful hotel" found in 6 reviews
    • " Very beautiful hotel and pleasant staff " 
      5.671428571428572
      July 2012
    • " Very nice, quiet hotel with heavenly beds " 
      5.15952380952381
      September 2012
    • " ... for breakfast there was a folder with the dishes ( appetizer, soup of the day, main courses, desserts) from evening buffet. The furnishing of the hotel and the single room the classification of a four star hotel . Negative: In the mini bar lacked fridge. The beverages and snacks lay merely on the desk. The ... " 
      5.023809523809524
      August 2012
    • " ... ambiance of this tradition hotel directly at the kurpark can enjoy. Already when checking in we were from the friendly staff receive. The rooms are already a bit outdated, but very spacious and well equipped . Everything is very clean. The varied stocked breakfast buffet leaves nothing to be desired. ... " 
      5.328571428571428
      July 2012
    • " ... leaves nothing to be desired. The à-la-carte restaurant Frankenstube is very recommendable to relax in the spacious wellness area, as well as affectionately designed spa area a. All together a very nice stay . We would gladly come again. " 
      5.328571428571428
      July 2012
    • " ... from seen on other end of the rooms. Bathroom with establishment of the bathroom seemed from the end of the 80's to be. Bath tub with klappduschkabine at the however a disk with tape was ( four star hotel !?). Washbasin were not more to clean. Routes through corridors and hallways to the main ... " 
      4.269047619047619
      September 2012
  • Pleasant staff (3)
    "Pleasant staff" found in 3 reviews
    • " Very beautiful hotel and pleasant staff " 
      5.671428571428572
      July 2012
    • " ... ago I was already times in the hotel and was from the hotel loved it, but the service in the restaurant annoyed. I was now positively surprised. In the restaurant you were served immediately, the service was very friendly and competent, no comparison to before. The selection at the buffet is good, the quality of the ... " 
      5.7
      June 2012
    • " For a weekend we were allowed the historic ambiance of this tradition hotel directly at the kurpark can enjoy. Already when checking in we were from the friendly staff receive. The rooms are already a bit outdated, but very spacious and well equipped. Everything ... " 
      5.328571428571428
      July 2012
  • The hotel is very central (2)
    "The hotel is very central" found in 2 reviews
    • " The hotel is very central , but nevertheless quiet, the location is simply optimal. It is located opposite the foyer and ... " 
      5.7
      June 2012
    • " Positive: The hotel is centrally located at the beautiful Kurpark with Kurkonzerten (daily 2a 3 times) and not far from the pedestrian ... " 
      5.023809523809524
      August 2012
  • Bad food (1)
    "Bad food" found in 1 review
    • " ... this explains the way, as a paying guest is handled. The beautiful exterior appearance, cannot cover up for the lack of competence. The rudeness of individual, but key employee and extremely bad food us, to leave a day early. We want us, our sour earned holiday our stomach and no longer do. ... " 
      2.658333333333333
      June 2011
  • Read more
We are searching for the best available offers...

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.8
  • Location
    5.2
  • Gastronomy
    4.9
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    59
  • very good
    21
  • acceptable
    6
  • poor
    5
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

By my late arrival I could the location and exterior in the evening no longer perform... On the next day I was very positively surprised on the top -location am kurpark and the public perception of the hotel, comparable a Grand hotel in the classic style. At the front desk, in a very spacious area, attracts the fort. In general everything is very spacious, even if not everything latest date. The room was very simple, at the front desk in the morning I inf …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

2.65

We have the hotel over a travel friends Wellness-coupon-side, with which we more often traveling and have never had a bad experience made, until we arrived in bad Kissingen... From the moment we arrived we were greeted by a extremely arrogant staff at the front desk welcomes, with the words' What can I do? ' eyes surcharge, Posture and tone could hear/read, however, that he said, 'What can I do?'. When we got to our documents issued by the overweening, …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (6)
      Comments related to "Hotel in general" found in 6 reviews
      • " Very beautiful hotel and pleasant staff "  read hotel review
        5.671428571428572
        July 2012
      • " Very nice, quiet hotel with heavenly beds "  read hotel review
        5.15952380952381
        September 2012
      • " ... for breakfast there was a folder with the dishes ( appetizer, soup of the day, main courses, desserts) from evening buffet. The furnishing of the hotel and the single room the classification of a four star hotel. Negative: In the mini bar lacked fridge. The beverages and snacks lay merely on the desk. The ... "  read hotel review
        5.023809523809524
        August 2012
      • " ... ambiance of this tradition hotel directly at the kurpark can enjoy. Already when checking in we were from the friendly staff receive. The rooms are already a bit outdated, but very spacious and well equipped. Everything is very clean. The varied stocked breakfast buffet leaves nothing to be desired. ... "  read hotel review
        5.328571428571428
        July 2012
      • " ... leaves nothing to be desired. The à-la-carte restaurant Frankenstube is very recommendable to relax in the spacious wellness area, as well as affectionately designed spa area a. All together a very nice stay. We would gladly come again. "  read hotel review
        5.328571428571428
        July 2012
      • " ... from seen on other end of the rooms. Bathroom with establishment of the bathroom seemed from the end of the 80's to be. Bath tub with klappduschkabine at the however a disk with tape was ( four star hotel!?). Washbasin were not more to clean. Routes through corridors and hallways to the main ... "  read hotel review
        4.269047619047619
        September 2012
  • Location
    Pros
    • Is Central (2)
      Comments related to "Location" found in 2 reviews
      • " The hotel is very central, but nevertheless quiet, the location is simply optimal. It is located opposite the foyer and ... "  read hotel review
        5.7
        June 2012
      • " Positive: The hotel is centrally located at the beautiful Kurpark with Kurkonzerten (daily 2a 3 times) and not far from the pedestrian ... "  read hotel review
        5.023809523809524
        August 2012
  • Service
    Pros
    • Service Friendliness (3)
      Comments related to "Service" found in 3 reviews
      • " Very beautiful hotel and pleasant staff "  read hotel review
        5.671428571428572
        July 2012
      • " ... ago I was already times in the hotel and was from the hotel loved it, but the service in the restaurant annoyed. I was now positively surprised. In the restaurant you were served immediately, the service was very friendly and competent, no comparison to before. The selection at the buffet is good, the quality of the ... "  read hotel review
        5.7
        June 2012
      • " For a weekend we were allowed the historic ambiance of this tradition hotel directly at the kurpark can enjoy. Already when checking in we were from the friendly staff receive. The rooms are already a bit outdated, but very spacious and well equipped. Everything ... "  read hotel review
        5.328571428571428
        July 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... in the restaurant annoyed. I was now positively surprised. In the restaurant you were served immediately, the service was very friendly and competent, no comparison to before. The selection at the buffet is good, the quality of the dishes also. I am coming again. "  read hotel review
        5.7
        June 2012
    Cons
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... this explains the way, as a paying guest is handled. The beautiful exterior appearance, cannot cover up for the lack of competence. The rudeness of individual, but key employee and extremely bad food us, to leave a day early. We want us, our sour earned holiday our stomach and no longer do. ... "  read hotel review
        2.658333333333333
        June 2011
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " ... 2a 3 times) and not far from the pedestrian precinct with shops. We had single room in the garden room. This rooms are modernly furnished and big enough. Is excellent also the spa area with a large swimming pool, jacuzzi and sauna. Already for breakfast there was a folder with the dishes ( appetizer, soup ... "  read hotel review
        5.023809523809524
        August 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... opposite the rooms are modern and comfortable. My room in the main building had a beautiful renovated bathroom and was also otherwise attractively furnished. Worth mentioning is the beautiful, large flatscreen tv, with many digital channels is equipped. The room was but quite heated with about 26 degrees, ... "  read hotel review
        5.7
        June 2012
Martin
Wellness pur
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2014
Very nice middle-class hotel in the center of Bad Kissingen. We spent 3 wonderful days at the venerable ambience! Very friendly and helpful staff at the reception and in the restaurant. Massages and beauty treatments in the spa area was very pleasant. Conclusion we will be back! read hotel review
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
Adelgunde
Service and flexibility to be!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • January 2014
Arrangement (fruit basket) did not receive, the booked room did not receive (rooms are on several houses spread). On demand meant it, the fruit basket would have delivered, (up to the departure not!) The rooms you not because short-term planned construction. No fridge in the rooms, also no safe. Arrangement also contained saltwater pool, for my mother not feasible, asked, whether we are for something else can do, could difference is paid! According to the employee not possible. Glasses in the room were not changed every day. In the restaurant various experiences, partly very nice, attentive staff, partly also staff ... next to them tables moves and therefore noise caused while breakfast, although there are enough space was for hotel guests. read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    1.0
  • Gastronomy
    4.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    3.0
  • Room
    4.8
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Location
    4.7
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
Close
Andreas
Suitable for short break/spa/hiking.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2014
The hotel was suitable for all age groups. Good price-performance ratio. In the evening a restaurant in the town. read hotel review
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
Close
Bianca
Super hotel!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2013
Super nice hotel with a special atmosphere. Especially the sissisuite is a dream! Staff is very friendly and competent. Spa is comfortable and the massages wonderful. The hotel is located right in the center at the kurpark. We will definitely love to stay there again! read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
Close
Reinhard Seidl
Bad weekend
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2013
Rooms are very large, but extremely sparse and tasteless furnished. read hotel review
  • Location
    4.0

    Kurparknähe, centrally located.

  • Service
    1.0

    Complaints are heard, but not resolved rather gfleich forget,

  • Gastronomy
    2.0

    The promised breakfast only conditionally, lattemacciato and fried eggs are separately will be charged.

  • Hotel
    2.0

    Rooms are very large, but extremely sparse and tasteless furnished.

  • Room
    2.0

    Balcony limited extremely small and crooked, no air conditioning for a 4 star hotel, no in-room safe.

Close
Read all hotel reviews

Information about Hotel Kaiserhof Victoria

Hotel Information

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • Mobile phone reception
  • Satellite TV
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Volleyball

Spa offers

  • Spa centre
  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Express check in and check out
  • 24 hour security
  • Car hire
  • Information desk
  • Pets allowed
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Doctor