# 17 of 273 hotels in Saalbach-Hinterglemm

Hotel Alpin Juwel(4.5 stars)

Haidweg 357 5754 Hinterglemm View on map
Average rating
Recommended
Trend

At a glance

  • Really great vacation (4)
    "Really great vacation" found in 4 reviews
    • " really great vacation ! " 
      5.476190476190476
      January 2012
    • " ... was the Küchenrally, we have in no choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. " 
      5.476190476190476
      January 2012
    • " ... choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. " 
      5.476190476190476
      January 2012
    • " We were as a family already for the fourth time in this hotel. One notices already on arrival, that it is a family-run hotel . We were really nice welcomes. All our needs were fulfilled. We feel each year super well and ... " 
      5.828571428571428
      February 2012
  • Delicious food (1)
    "Delicious food" found in 1 review
    • " Super, delicious food . Friendly, helpful staff. Many excursions. Was our second stay with our children (13.15) and we ... " 
      5.6833333333333345
      September 2012
  • Helpful staff (1)
    "Helpful staff" found in 1 review
    • " Super, delicious food. Friendly, helpful staff . Many excursions. Was our second stay with our children (13.15) and we all want in any case ... " 
      5.6833333333333345
      September 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.4
  • Location
    5.5
  • Gastronomy
    5.6
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    260
  • very good
    26
  • acceptable
    6
  • poor
    0
  • terrible
    1
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " really great vacation! "  read hotel review
        5.476190476190476
        January 2012
      • " ... was the Küchenrally, we have in no choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. "  read hotel review
        5.476190476190476
        January 2012
      • " ... choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. "  read hotel review
        5.476190476190476
        January 2012
      • " We were as a family already for the fourth time in this hotel. One notices already on arrival, that it is a family-run hotel. We were really nice welcomes. All our needs were fulfilled. We feel each year super well and ... "  read hotel review
        5.828571428571428
        February 2012
    • Child friendliness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel offers all that the brochure ... "  read hotel review
        5.476190476190476
        January 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Super, delicious food. Friendly, helpful staff. Many excursions. Was our second stay with our children (13.15) and we all want in any case ... "  read hotel review
        5.683333333333333
        September 2012
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel ... "  read hotel review
        5.476190476190476
        January 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Super, delicious food. Friendly, helpful staff. Many excursions. Was our second stay with our children (13.15) and we ... "  read hotel review
        5.683333333333333
        September 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel offers all that the brochure promises. The rooms are beautiful and big enough. We had sufficient closets and bureaus where our clothes as well as the skiwear ... "  read hotel review
        5.476190476190476
        January 2012
Bernd
Pure relaxation.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
We are to 2. time in this hotel and will definitely not the last time. A wonderful hotel with a great mix of old and new. In every corner is something to discover, loving details and thoughtful attractive decorations. Especially is, the hotel through the perfect service and the cordiality of the staff. A great spa area with auyurveda offer from Sri Lanka with expert massages... Then still worth mentioning the afternoon snack for small hunger occasionally. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Hai
Great stay with a grievance.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
Very comfortable, excellent food, for the few snow the hotel cannot do anything. Unfortunately somewhat missverständliches deal, annoyed us and wasn't very hospitable clarified... A shame. Otherwise we felt very well, we could also imagine to go back, but would certainly not on a faschingsangebot go back. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sebastian
Very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
Very nice hotel, modern and stylishly furnished. Food at the dinner are great. Wellness - in other words pool and sauna area are really nice and invite you to relax. Negative i think the prices for the drinks at the bar. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Milos
Hotel not for families and non German speakers
  • Hotel not recommended
  • Families
  • Skiing and winter sports
  • February 2014
Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style. read hotel review
  • Service
    2.0

    We stayed at the hotel in February 2014 with my wife and our 2 years old son and a 5 years old daughter and had a bad experience. During one evening when we left our children at the kids club with a babysitter to look after them, when we came back to collect them, the babysitter was gone and our children were there alone. Later we learned that she was playing hide and seek with the rest of the children in the hotel! When we complained, the hotel manager Patrick had an arrogant response and just said it wouldn’t happen again as if we did something wrong. By the way, just around the corner of the kids club is a pool that is opened from 7:00 – 21:00, so if kids are not looked after well, they could easily run away and fall into the water!

  • Hotel
    4.0

    Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style.

  • Gastronomy
    6.0

    The quality and variety of food was probably the best of this hotel. Every evening they have a special theme, so you always have something different. Also, the wine list was extensive and wines also quite good.

  • Room
    5.0

    We stayed at an Apartment Rubin, which had 1 separate bedroom for the children and was quite nice and well equipped. However, we wanted to borrow a kettle once, but had to call the reception 3 times. First in the morning, then at noon and finally in the evening. Obviously they don’t understand much English and instead of asking what we wanted they said “yes, of course, we will bring it”. Only after I explained that it was the thing that makes water hot and boil, they understood and the kettle arrived.

  • Sport & Leisure
    4.0

    Another issue was with the Internet. Despite the fact that WiFi was available in the whole hotel, we weren’t able to send out any email. When we requested the reception to check on it, they promised they would look into it and let us know. They never did call back and until the end of our stay it wasn’t possible to send any emails as they remained blocked without any explanations. The hotel swimming pool has no area for small children, only main pool, which is deep for them.

  • Location
    6.0

    Close to the skiing slopes and the city center.

Close
Harald
An outstanding hotel.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
A very nice hotel with lots of charm, which we highly recommend it. A mix of modern and alpentypischen characteristics as well as the friendly staff are the character of the hotel. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
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Read all hotel reviews

Information about Hotel Alpin Juwel

Hotel Information

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Lift
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Breakfast
  • Restaurant
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna

Other hotel information

  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Babysitting/Child services
  • Kids club (6-9 years)
  • Cash payment
  • English
  • Ticket service
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper