# 17 of 314 hotels in Saalbach-Hinterglemm

Hotel Alpin Juwel(4.5 stars)

Haidweg 357 5754 Hinterglemm View on map
Average rating
Recommended
Trend

At a glance

  • Really great vacation (4)
    "Really great vacation" found in 4 reviews
    • " really great vacation ! " 
      5.476190476190476
      January 2012
    • " ... was the Küchenrally, we have in no choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. " 
      5.476190476190476
      January 2012
    • " ... choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. " 
      5.476190476190476
      January 2012
    • " We were as a family already for the fourth time in this hotel. One notices already on arrival, that it is a family-run hotel . We were really nice welcomes. All our needs were fulfilled. We feel each year super well and ... " 
      5.828571428571428
      February 2012
  • Competent staff (1)
    "Competent staff" found in 1 review
    • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff . The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel ... " 
      5.476190476190476
      January 2012
  • The hotel is very child-friendly (1)
    "The hotel is very child-friendly" found in 1 review
    • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff. The hotel is very child-friendly . Proximity to the runway approximately 50 meters. the hotel offers all that the brochure ... " 
      5.476190476190476
      January 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.6
  • Location
    5.5
  • Gastronomy
    5.7
  • Sport & Leisure
    5.5

Rating breakdown

  • excellent
    290
  • very good
    17
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (4)
      Comments related to "Hotel in general" found in 4 reviews
      • " really great vacation! "  read hotel review
        5.476190476190476
        January 2012
      • " ... was the Küchenrally, we have in no choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. "  read hotel review
        5.476190476190476
        January 2012
      • " ... choice hotel experienced. Unfortunately we have the house ski day with Alex fails, a absolute highlight should be. But we will be at our next visit catch up. the hotel is very recommendable and we were very satisfied and we will certainly come again. "  read hotel review
        5.476190476190476
        January 2012
      • " We were as a family already for the fourth time in this hotel. One notices already on arrival, that it is a family-run hotel. We were really nice welcomes. All our needs were fulfilled. We feel each year super well and ... "  read hotel review
        5.828571428571428
        February 2012
    • Child friendliness (1)
      Comments related to "Hotel in general" found in 1 review
      • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel offers all that the brochure ... "  read hotel review
        5.476190476190476
        January 2012
  • Service
    Pros
    • Service in general (1)
      Comments related to "Service" found in 1 review
      • " Very beautiful informal, sporty rustic style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel ... "  read hotel review
        5.476190476190476
        January 2012
  • Room
    Pros
    • Facilities (1)
      Comments related to "Room" found in 1 review
      • " ... style hotel with very friendly and too many competent staff. The hotel is very child-friendly. Proximity to the runway approximately 50 meters. the hotel offers all that the brochure promises. The rooms are beautiful and big enough. We had sufficient closets and bureaus where our clothes as well as the skiwear ... "  read hotel review
        5.476190476190476
        January 2012
Jasmin Stöckl
Great!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2014
It was a beautiful weekend in a top hotel in a quiet location! Friendly and courteous staff!:-) read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
Close
Hai
Great stay with a grievance.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2014
Very comfortable, excellent food, for the few snow the hotel cannot do anything. Unfortunately somewhat missverständliches deal, annoyed us and wasn't very hospitable clarified... A shame. Otherwise we felt very well, we could also imagine to go back, but would certainly not on a faschingsangebot go back. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Sebastian
Very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
Very nice hotel, modern and stylishly furnished. Food at the dinner are great. Wellness - in other words pool and sauna area are really nice and invite you to relax. Negative i think the prices for the drinks at the bar. read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
Close
Bernd
Pure relaxation.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2014
We are to 2. time in this hotel and will definitely not the last time. A wonderful hotel with a great mix of old and new. In every corner is something to discover, loving details and thoughtful attractive decorations. Especially is, the hotel through the perfect service and the cordiality of the staff. A great spa area with auyurveda offer from Sri Lanka with expert massages... Then still worth mentioning the afternoon snack for small hunger occasionally. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Harald
An outstanding hotel.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2014
A very nice hotel with lots of charm, which we highly recommend it. A mix of modern and alpentypischen characteristics as well as the friendly staff are the character of the hotel. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Other leisure activities available
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Milos
Hotel not for families and non German speakers
  • Hotel not recommended
  • Families
  • Skiing and winter sports
  • February 2014
Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style. read hotel review
  • Service
    2.0

    We stayed at the hotel in February 2014 with my wife and our 2 years old son and a 5 years old daughter and had a bad experience. During one evening when we left our children at the kids club with a babysitter to look after them, when we came back to collect them, the babysitter was gone and our children were there alone. Later we learned that she was playing hide and seek with the rest of the children in the hotel! When we complained, the hotel manager Patrick had an arrogant response and just said it wouldn’t happen again as if we did something wrong. By the way, just around the corner of the kids club is a pool that is opened from 7:00 – 21:00, so if kids are not looked after well, they could easily run away and fall into the water!

  • Hotel
    4.0

    Half of the facility is in fact new as it has expanded, while the other half remains in an old Austrian style.

  • Gastronomy
    6.0

    The quality and variety of food was probably the best of this hotel. Every evening they have a special theme, so you always have something different. Also, the wine list was extensive and wines also quite good.

  • Room
    5.0

    We stayed at an Apartment Rubin, which had 1 separate bedroom for the children and was quite nice and well equipped. However, we wanted to borrow a kettle once, but had to call the reception 3 times. First in the morning, then at noon and finally in the evening. Obviously they don’t understand much English and instead of asking what we wanted they said “yes, of course, we will bring it”. Only after I explained that it was the thing that makes water hot and boil, they understood and the kettle arrived.

  • Sport & Leisure
    4.0

    Another issue was with the Internet. Despite the fact that WiFi was available in the whole hotel, we weren’t able to send out any email. When we requested the reception to check on it, they promised they would look into it and let us know. They never did call back and until the end of our stay it wasn’t possible to send any emails as they remained blocked without any explanations. The hotel swimming pool has no area for small children, only main pool, which is deep for them.

  • Location
    6.0

    Close to the skiing slopes and the city center.

Close
Verena
Always worth a trip!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Just great! At the check-out we will already book again for the next ski vacation! Also any complaints are handled professionally! read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to ski lift
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
Close
Anja
Super hotel
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
The hotel pleased us very well, the room was amazing - we had a sauna in the room. The food was also very good. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
Close
Akex
Super winter sport hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Very nice atmosphere with much love for the detail furnished. Great restaurant and the best ski cellar. Outdoor swimming pool with amazing views. read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Gerhard Zizlsperger
As the name says: a real gem!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
The stay at the hotel Alpin gem was from beginning to end of wonderful. We felt very comfortable. The whole house has through its special ambience, through the nice, competent and always helpful staff, the excellent food, the large selection of wines and spirits from early morning until late in the night a feeling of daheimseins among friends are produced. The hotel earns navigate the name Alpin jewel. My daughters 29 and 37 were thrilled and the check out they said: that was until now the best vacation, although the snow was not so good. We'll be back! read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Read all hotel reviews

Information about Hotel Alpin Juwel

Hotel Information

hotel.de

hotel.de *

Our whole staff would like to proudly welcome you to the Hotel Alpin Juwel. If you are travelling by car or bike, we have secure parking for bikes and ample car parking spaces available. Free for you On arrival at the hotel you will receive a free welcome drink, a fruit basket and a bottle of water in your room. Guests can receive the daily newspaper free of charge. Make yourself at home If you have any articles of value for safekeeping, please contact our competent staff at reception or use the safety deposit box in your comfy room. Our lift is available to take you to the upper floors of the comfortable hotel. Your ski equipment can be stored in a separate room. Our hotel welcomes families with children. There is a play area for your little ones and families can be accommodated together in non-smoking rooms. Please let us know the composition of your party when making your booking. Culinary greetings from the kitchen The hotel's restaurant is ready to satisfy your hunger. The menu includes vegetarian dishes as well as wholesome multi-grain meals. Where you will stay All the guests enjoy the radio, the useful blow-dryer, the strong box and the writing table featured in every single room. Those staying with us are supplied with a convenient landline, cable television for visual and audio entertainment as well as a minibar full of delicious goodies that can be located in all our hotel rooms. Each of the rooms have satellite TV. For your convenience, we have a shower, a bathtub and a hairdryer located in our bathrooms. On request we provide changing mats and baby monitors for new dads and mums. Relax or be active Our hotel provides a sauna and hot tub to be used by its guests. Ask the qualified staff about the sun studio supplied. Our hotel also provides you your own sauna. The walking trails in our hotel are a big hit among our hotel's guests. They provide a great opportunity to share some fun moments with your co-travellers. Reception hours: On business days: from 07:30 to 22:00 and 07:30 to 22:00 On the weekend: from 07:30 to 22:00 and 07:30 to 22:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Playground
  • Hotel safe
  • Lift
  • Number of lifts: 1
  • Central heating
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Vegetarian dishes
  • Dishes for those with allergies
  • Hotel bar
  • Packed lunches

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Whirlpool

Other hotel information

  • Number of stars/domestic category: 4 Stars
  • Babysitting/Child services
  • Check out no later than: 11:00
  • Trainstation
  • Eurocard/Mastercard
  • German
  • Ticket service
  • Information desk
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper