Hotel BlueBay Grand Esmeralda(5 stars)
Carretera Federal Chetumal- Puerto Juárez km 300. Playa del Carmen, Quintana Roo 77710 Show mapAt a glance
- Romantic hotel (15) "Romantic hotel" found in 29 reviews
- " If you want a romantic hotel in Hacienda style searches, is here wrongly at the place. The BlueBay is on the mostly ... "May 2011
- " ... and comfortable. The bathroom with the huge rain shower was very pleasant. The terrace and chat with the spacious neighbors pleasant. Furthermore, the female coatis gladly times past. Overall... A very good hotel for people, who want to spend a relaxing vacation! "May 2011
- " Good hotel to relax "April 2012
- " After the one-week round trip I had this hotel booked. Food, cleanliness eTC. Everything was very good To evaluate negatively is : - too few sun screens at the beach / pool - swim in the sea very limited possible regarding existing seaweeds - 'thin walls' in ... "April 2012
- " The hotel is very good and the staff always nice and friendly! Also the cleanliness left nothing to be desired not to ... "March 2011
- " Our vacation at this hotel was very pleasant ! "July 2011
- " Nice hotel , but for our taste too big (about 900 rooms). The rooms are very clairaudient. The cleanliness ... "March 2011
- " Nice hotel, but for our taste too big (about 900 rooms). The rooms are very clairaudient. The cleanliness was okay but our bed suit during two weeks never changed. Unfortunately, too many US Americans in the ... "March 2011
- " Wonderful, well-kept Hotel "May 2011
- " Very nice, well-kept Hotel . The beach and the water is an impertinence. Food and drink is really very good. The staff are ... "May 2011
- " Very nice hotel with small mistakes "December 2011
- " Great hotel , rooms were very spacious, restaurants varied, excellent steaks, good service, great pool ... "December 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool area ., very friendly service at the front desk, especially Robert from Munich small flaws: access to ... "December 2011
- " ... desk, especially Robert from Munich small flaws: access to the sea is Rocky, water not very clear, room quite noisy, room cleaning very different times, even the cleaning forget but all in all a really great vacation "December 2011
- " Great hotel if you want to relax this is not the place to go "June 2011
- The staff are very friendly (12) "The staff are very friendly" found in 12 reviews
- " ... state. If you like you can with a small shuttle bus driven, what with the heat and the size of the complex very pleasant is. In the restaurants are plenty of places and the food is good prepared. The staff are very friendly and has always an smile. only Lack were the car in the women room service in the morning, you ... "May 2012
- " Very nice, well-kept Hotel. The beach and the water is an impertinence. Food and drink is really very good. The staff are very friendly and helpful . These miserable beach, is the perfect vacation former. The beach is very small and the water ... "May 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service , great pool area., very friendly service at the front desk, especially Robert from Munich small ... "December 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool area., very friendly service at the front desk, especially Robert from Munich small flaws: access to the sea is Rocky, water ... "December 2011
- " very nice hotel, super friendly staff , bad beach, family hotel with very many Canadians, very noisy at night, room poorly insulated ... "June 2011
- " ... not so nice, since he through a hurricane ravaged, and therefore not so clear is. But this is the complex again, since you felt like in a zoo feels (coatis, raccoons, deer, lizards and so on) The staff are very friendly and helpful . The rooms huge, as well as very clean. Also the bathroom is acceptable. All together a top hotel "July 2012
- " A great stay in a hotel, the really deserves its stars. Friendly staff , varied Selection at the buffet, a large clean room and an extensive the offer for trips ... "August 2012
- " ... take place. The beach is large and enough sun loungers. The drinks is Even to the beach and Hamburg where the pool be grilled, tasted also very good. The rooms are kept very clean and the staff are also very friendly . In any building there are a front desk, some there are for addressing complaints, suggestions ... "June 2012
- " You can tell, what you want - everything was fine. Beautiful beach, very friendly staff . The rooms very spacious, as well as the bathroom. The own shuttle bus drove in short, regular ... "April 2012
- " ... didn't used, because we were in the beach bar with swing (!) instead of chairs fell in love with. The animators call during the day to take part in the day-to-day actions at-but not at all pushy. The friendliness of the staff was unbelievable. The downside is, that the hotel's own shuttle in the evening not to Playa ... "May 2011
- " very beautiful wide spread hotel area. The staff was very friendly , accommodating and well maintained. Dinner in six different super restaurants (Italian, French, ... "June 2011
- " It is a wonderful hotel and a very good service sowohlin the restaurant on the beach and by the pool. Travel time October is not recommended, ... "November 2011
- Very good food (7) "Very good food" found in 7 reviews
- " If you want a romantic hotel in Hacienda style searches, is here wrongly at the place. The BlueBay is on the mostly American target audience and a solid performance with an all inclusive-really very good food . Drinks are not adulterated, the service is attentive and friendly and the restaurants have ... "May 2011
- " ... These are in a respectable state. If you like you can with a small shuttle bus driven, what with the heat and the size of the complex very pleasant is. In the restaurants are plenty of places and the food is good prepared. The staff are very friendly and has always an smile. only Lack were the car in the ... "May 2012
- " Hotel okay. Room large and clean, mini bar always full, food was very tasty , drink in bars was plentiful and staff very nice. 50 pesos for the bus to Playa del Carmen was ... "June 2012
- " ... The pool area was very nice and big. The bathroom is great. Especially the Duache is large, you could walk-in showers with the sixth person there and there is a rain water shower. Really great. The food was excellent and very varied. Great are the specialty restaurants. "November 2011
- " ... a very nice hotel, about eleven kilometer of Playa del Carmen. The location is very good for excursions, etc. and you can take the taxi or the minibusses. The hotel, rooms, etc. were very clean. The food is good and varied . The atmosphere was perfect. The size of room was fine. A room with a view of the sea or a ... "March 2011
- " Large location & great food "June 2012
- " ... on the beach in sufficient number available. The entertainment was discreet. If it is too rough, however, the use of a second, quiet pool area. The restaurants (buffet and à la carte) are great, the food was delicious , the staff helpful and friendly. In the sports bar Wiki is available free of charge, otherwise ... "December 2011
- The beach is very small (1) "The beach is very small" found in 1 review
- " ... well-kept Hotel. The beach and the water is an impertinence. Food and drink is really very good. The staff are very friendly and helpful. These miserable beach, is the perfect vacation former. The beach is very small and the water was dirty and full of seaweed and seaweeds. "May 2011
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Hotel review overview
The most helpful favorable review
We felt very good in this hotel. Because of a 2-day trip, we were in the houses' coba 'and' uxmal ' in very spacious rooms the daily super cleaned. The whole hotel complex is located in a stunning, very well-kept garden area which to to the pool or beach was sufficient. The food -except in the à-la-carte restaurants-always as a buffet offered. An impressive the range of dishes on offer, that really something there for every taste was. All desired drinks a … read more
The most helpful critical review
Rooms partly with pest infestation (bed bugs). Wellness area only for extra charge usable, but unclean ( mouse droppings over one week supplies). Showers better only with boots entering. Some devices ( massage Nozzles aerator etc. broken) the free sport devices were broken but for a fee you could other rent. A la carte restaurants oK, buffet restaurant rather bad. Travel guide (5 cards flight ) has only on selling trips interest, with complaints, poor rea … read more
Summary of guest reviews by categories
- " If you want a romantic hotel in Hacienda style searches, is here wrongly at the place. The BlueBay is on the mostly ... " Read moreMay 2011
- " ... and comfortable. The bathroom with the huge rain shower was very pleasant. The terrace and chat with the spacious neighbors pleasant. Furthermore, the female coatis gladly times past. Overall... A very good hotel for people, who want to spend a relaxing vacation! " Read moreMay 2011
- April 2012
- " After the one-week round trip I had this hotel booked. Food, cleanliness eTC. Everything was very good To evaluate negatively is : - too few sun screens at the beach / pool - swim in the sea very limited possible regarding existing seaweeds - 'thin walls' in ... " Read moreApril 2012
- " The hotel is very good and the staff always nice and friendly! Also the cleanliness left nothing to be desired not to ... " Read moreMarch 2011
- July 2011
- " Nice hotel, but for our taste too big (about 900 rooms). The rooms are very clairaudient. The cleanliness ... " Read moreMarch 2011
- " Nice hotel, but for our taste too big (about 900 rooms). The rooms are very clairaudient. The cleanliness was okay but our bed suit during two weeks never changed. Unfortunately, too many US Americans in the ... " Read moreMarch 2011
- May 2011
- " Very nice, well-kept Hotel. The beach and the water is an impertinence. Food and drink is really very good. The staff are ... " Read moreMay 2011
- December 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool ... " Read moreDecember 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool area., very friendly service at the front desk, especially Robert from Munich small flaws: access to ... " Read moreDecember 2011
- " ... desk, especially Robert from Munich small flaws: access to the sea is Rocky, water not very clear, room quite noisy, room cleaning very different times, even the cleaning forget but all in all a really great vacation " Read moreDecember 2011
- June 2011
- " ... well-kept Hotel. The beach and the water is an impertinence. Food and drink is really very good. The staff are very friendly and helpful. These miserable beach, is the perfect vacation former. The beach is very small and the water was dirty and full of seaweed and seaweeds. " Read moreMay 2011
- " ... state. If you like you can with a small shuttle bus driven, what with the heat and the size of the complex very pleasant is. In the restaurants are plenty of places and the food is good prepared. The staff are very friendly and has always an smile. only Lack were the car in the women room service in the morning, you ... " Read moreMay 2012
- " Very nice, well-kept Hotel. The beach and the water is an impertinence. Food and drink is really very good. The staff are very friendly and helpful. These miserable beach, is the perfect vacation former. The beach is very small and the water ... " Read moreMay 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool area., very friendly service at the front desk, especially Robert from Munich small ... " Read moreDecember 2011
- " Great hotel, rooms were very spacious, restaurants varied, excellent steaks, good service, great pool area., very friendly service at the front desk, especially Robert from Munich small flaws: access to the sea is Rocky, water ... " Read moreDecember 2011
- " very nice hotel, super friendly staff, bad beach, family hotel with very many Canadians, very noisy at night, room poorly insulated ... " Read moreJune 2011
- " ... not so nice, since he through a hurricane ravaged, and therefore not so clear is. But this is the complex again, since you felt like in a zoo feels (coatis, raccoons, deer, lizards and so on) The staff are very friendly and helpful. The rooms huge, as well as very clean. Also the bathroom is acceptable. All together a top hotel " Read moreJuly 2012
- " A great stay in a hotel, the really deserves its stars. Friendly staff, varied Selection at the buffet, a large clean room and an extensive the offer for trips ... " Read moreAugust 2012
- " ... take place. The beach is large and enough sun loungers. The drinks is Even to the beach and Hamburg where the pool be grilled, tasted also very good. The rooms are kept very clean and the staff are also very friendly. In any building there are a front desk, some there are for addressing complaints, suggestions ... " Read moreJune 2012
- " You can tell, what you want - everything was fine. Beautiful beach, very friendly staff. The rooms very spacious, as well as the bathroom. The own shuttle bus drove in short, regular ... " Read moreApril 2012
- " ... didn't used, because we were in the beach bar with swing (!) instead of chairs fell in love with. The animators call during the day to take part in the day-to-day actions at-but not at all pushy. The friendliness of the staff was unbelievable. The downside is, that the hotel's own shuttle in the evening not to Playa ... " Read moreMay 2011
- " very beautiful wide spread hotel area. The staff was very friendly, accommodating and well maintained. Dinner in six different super restaurants (Italian, French, ... " Read moreJune 2011
- " It is a wonderful hotel and a very good service sowohlin the restaurant on the beach and by the pool. Travel time October is not recommended, ... " Read moreNovember 2011
- " If you want a romantic hotel in Hacienda style searches, is here wrongly at the place. The BlueBay is on the mostly American target audience and a solid performance with an all inclusive-really very good food. Drinks are not adulterated, the service is attentive and friendly and the restaurants have ... " Read moreMay 2011
- " ... These are in a respectable state. If you like you can with a small shuttle bus driven, what with the heat and the size of the complex very pleasant is. In the restaurants are plenty of places and the food is good prepared. The staff are very friendly and has always an smile. only Lack were the car in the ... " Read moreMay 2012
- " Hotel okay. Room large and clean, mini bar always full, food was very tasty, drink in bars was plentiful and staff very nice. 50 pesos for the bus to Playa del Carmen was ... " Read moreJune 2012
- " ... The pool area was very nice and big. The bathroom is great. Especially the Duache is large, you could walk-in showers with the sixth person there and there is a rain water shower. Really great. The food was excellent and very varied. Great are the specialty restaurants. " Read moreNovember 2011
- June 2012
- " ... on the beach in sufficient number available. The entertainment was discreet. If it is too rough, however, the use of a second, quiet pool area. The restaurants (buffet and à la carte) are great, the food was delicious, the staff helpful and friendly. In the sports bar Wiki is available free of charge, otherwise ... " Read moreDecember 2011
- " The large complex is very well maintained and there is always enough sunbeds at the pools or at the beach. These are in a respectable state. If you like you can with a ... " Read moreMay 2012
- " A hotel with smaller flaws, which we for a great vacation recommend At the beach and at the pool there were enough sunbeds. Sun screens were rarity. In the sea for swimming, you had to already some meters, to be able ... " Read moreJune 2012
- " The hotel is very good and the staff always nice and friendly! Also the cleanliness left nothing to be desired not to mention all the delights of food! The only drawback is the very shallow water at the ... " Read moreMarch 2011
- " ... I mean everything from the adjoining rooms and from the top floor. The door to the hallway is thin wood and there is no door between the living room! the size bad and living room was very oK and the rooms were very clean! There was a coffee machine, a telephone and a mini bar with free drinks and a safe. " Read moreJanuary 2012
- " ... delicious, the staff helpful and friendly. In the sports bar Wiki is available free of charge, otherwise on the rest area for a fee. The mini bar is included in the rate and was daily filled up. The rooms are big enough, very clean and had already early in the day cleaned. Excursions to different vendors be booked ... " Read moreDecember 2011
- 2 weeks
- Other
- Hotel recommended
- 2 weeks
- Beach
- Hotel not recommended
- 2 weeks
- Beach
- Hotel recommended
- 2 weeks
- Beach
- Hotel recommended
- 2 weeks
- Beach
- Hotel recommended
Information about Hotel BlueBay Grand Esmeralda
Hotel amenities
- Meeting/Banquet Facilities
- Non-smoking room
- Hairdressers/Beauty salon
- Business centre
- Play rooms
- Hotel safe
- Internet
- Lift
- Central heating
- Air conditioning
- Free parking
- Car park
Room amenities
- Writing bureau
- Additional childrens' bed
- CD Player
- Satellite TV
- Fan
- Minibar
- Safe
- Coffee and tea
- Balcony
- Terrace
- Bathroom
- Hair dryer
- Wake up call/Alarm clock
- Pets allowed
- Fire alarm
Gastronomy
- Full board
- Restaurant
- Diabetic menu
- Vegetarian
- Hotel bar
- Cafe
- Catering service
A choice of sports
- Fitness centre
- Outdoor pool
- Volleyball
Spa offers
- Spa centre
- Beauty treatments
- Sauna
Other hotel information
- City hotel
- 24 hour reception
- Evening programs and entertainment
- Babysitting/Child services
- Gay friendly
- Eurocard/Mastercard
- Car hire
- Information desk
- Currency exchange
- Wifi
- Free Wifi access included
- Laundry service
















































