# 2 of 104 hotels in Surabaya

Novotel Surabaya Hotel(4 stars)

Jl. Ngagel 173-175 View on map
Average rating
Recommended
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At a glance

  • Very beautiful hotel (2)
    "Very beautiful hotel" found in 2 reviews
    • " Super pool, very beautiful hotel " 
      5.023809523809525
      April 2012
    • " The hotel Novotel Surabaya has a very nice and especially well kept pool. The environment of the hotel is clean and you can also in the evening carefree things to do in the area make. " 
      5.023809523809525
      April 2012
  • Well kept pool (1)
    "Well kept pool" found in 1 review
    • " The hotel Novotel Surabaya has a very nice and especially well kept pool . The environment of the hotel is clean and you can also in the evening carefree things to do ... " 
      5.023809523809525
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    4.8
  • Location
    4.1
  • Gastronomy
    4.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    1
  • very good
    4
  • acceptable
    0
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (2)
      Comments related to "Hotel in general" found in 2 reviews
      • " Super pool, very beautiful hotel "  read hotel review
        5.023809523809525
        April 2012
      • " The hotel Novotel Surabaya has a very nice and especially well kept pool. The environment of the hotel is clean and you can also in the evening carefree things to do in the area make. "  read hotel review
        5.023809523809525
        April 2012
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " The hotel Novotel Surabaya has a very nice and especially well kept pool. The environment of the hotel is clean and you can also in the evening carefree things to do ... "  read hotel review
        5.023809523809525
        April 2012
Martin
Urban prefer these...
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • September 2013
The surabaya Novotel was the 2. stop our trip. The hotel looks like a typical höherklassiges very large tourist hotel, which you also in the Turkey, Egypt or Canary Islands finds. Bewertung lesen
  • Gastronomie
    4.0

    The breakfast was ok, but not spectacular.

  • Sport und Unterhaltung
    6.0

    The pool area was large and very nicely decorated. Just like in the abovementioned tourist hotels. There were enough beach chairs and the pool is practically in the middle of the hotel-ensemble

  • Zimmer
    5.0

    The room was large. The bathroom had a window to the room which one pulled had to, if you have your partner not entrust wanted. Overall, the room was clean.

  • Service
    4.0

    The service was ok, but not perfect. In our room the towels were forgotten and when we drink a cocktail at the bar wanted, interested the very young male staff rather for football in the television, than it is for us. The broad hint was not understood.

  • Hotel
    5.0

    The surabaya Novotel was the 2. stop our trip. The hotel looks like a typical höherklassiges very large tourist hotel, which you also in the Turkey, Egypt or Canary Islands finds.

  • Lage und Umgebung
    4.0

    The hotel is centrally located in the city. As surabaya rather few sights, the situation is not so important. About 500m away are some cookshops, which we highly recommend. Atms or banks are also nearby.

Weniger anzeigen

Nice hotel for round trip
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • March 2013
We had a double room, where the air conditioning system did not function. After the complaint at the front desk, a house technician and looked the problem at. Since it could not be fixed, we got a new room. Staff helped us with the move. Bewertung lesen
  • Gastronomie
    4.5
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
  • Zimmer
    5.3
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
Weniger anzeigen
Miriam
Super pool, very beautiful hotel
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Andere
  • March 2012
The hotel Novotel Surabaya has a very nice and especially well kept pool. The environment of the hotel is clean and you can also in the evening carefree things to do in the area make. Bewertung lesen
  • Gastronomie
    5.0
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.7
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Service
    4.5
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
Weniger anzeigen
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Information about Novotel Surabaya Hotel

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    The hotel is located in Surabaya, the city's main business district.
  • The property offers a range of conference facilities. It has its own garden and terrace and comprises a total of 209 guest rooms. Facilities on offer include a lobby with 24-hour reception and check out, hotel safe, currency exchange facility, bar, restaurant and room service. For an additional fee guests can make use of the hotel's Internet access and laundry service.
  • The guest rooms at the hotel combine modern décor with comfortable, ergonomic furnishings and top quality amenities. Each room comes complete with an en suite bathroom with shower and bathtub, as well as a hairdryer, double or king-size bed, direct dial telephone, satellite/cable television, Internet access, safe, minibar, tea and coffee making facilities and an iron and ironing board. Individually adjustable air conditioning is provided in each room, as is a balcony or terrace.
  • The property offers a squash court, table tennis, basketball, a sauna and a gym, as well as a swimming pool with children's section. Refreshments are available from the poolside bar (charges apply), and loungers and parasols are laid out for use. Guests can treat themselves to a soothing massage on site. For an additional fee guests can make use of the hotel's tennis courts, or play squash or pool/snooker. A programme of entertainment is organised for younger guests.
  • The restaurant serves breakfast, lunch and dinner.
  • American Express, MasterCard and VISA are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Non-smoking room
  • Business centre
  • Play rooms
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Multilingual
  • Car hire
  • Currency exchange
  • Wifi
  • Free Wifi access included
  • Newspaper