# 6 of 97 hotels in Playa de Palma

Hotel Neptuno(4 stars)

Calle Llaüt, 34 7600 Playa de Palma Mallorca View on map
Average rating
Recommended
Trend

At a glance

  • Nice Hotel (3)
    "Nice Hotel" found in 3 reviews
    • " Nice Hotel in great location " 
      4.4071428571428575
      June 2011
    • " For a four star hotel is the selection of the food was very small and also from the taste and arranging rather ... " 
      4.4071428571428575
      June 2011
    • " ... the restaurant was varied and varying. Absolutely great: the bus stop to Palma directly before the entry door. Downside: the hotel has no parking for the rental car, we parked a few streets away. We will definitely book this hotel again , if we make holiday on Majorca. Bad: the tour guide the company Neckermann-sluggish, never in ... " 
      5.226190476190476
      May 2011
  • Great location (1)
    "Great location" found in 1 review
    • " Nice Hotel in great location " 
      4.4071428571428575
      June 2011
  • The food was very (1)
    "The food was very" found in 1 review
    • " For a four star hotel is the selection of the food was very small and also from the taste and arranging rather poor. The location and the rooms, and ... " 
      4.4071428571428575
      June 2011
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.3
  • Location
    5.6
  • Gastronomy
    5.2
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    167
  • very good
    34
  • acceptable
    10
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.166666666666667

Information on the size and location to write is certainly, as this in the many ratings enough to read. At the time of the stay was the guest structure, what age and nationality, very mixed, which surely also due to the fact, that many hotels already closed were and the hotel thus as ausweichhotel used. Which i personally do not understand is, in the era of flat and co. The internet not included is. 5,00 Euro for a tagesflat i think very high. …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6

Clean Guests all Germany In this last week little occupied and quiet The condition the technical facilities for disabled guests of the room(s. downstairs) was a star hotel not adequate …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (3)
      Comments related to "Hotel in general" found in 3 reviews
      • " Nice Hotel in great location "  read hotel review
        4.4071428571428575
        June 2011
      • " For a four star hotel is the selection of the food was very small and also from the taste and arranging rather ... "  read hotel review
        4.4071428571428575
        June 2011
      • " ... the restaurant was varied and varying. Absolutely great: the bus stop to Palma directly before the entry door. Downside: the hotel has no parking for the rental car, we parked a few streets away. We will definitely book this hotel again, if we make holiday on Majorca. Bad: the tour guide the company Neckermann-sluggish, never in ... "  read hotel review
        5.226190476190476
        May 2011
  • Location
    Pros
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " For a four star hotel is the selection of the food was very small and also from the taste and arranging rather poor. The location and the rooms, and ... "  read hotel review
        4.4071428571428575
        June 2011
Pitt
We were very 2013, very satisfied.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • April 2014
As already in the last year this time we were from the hotel Neptuno extremely friendly staff and loved it. We immediately got the room i requested and the break could begin. Everything was to our fullest satisfaction from. An increase from the previous year, we can see at the buffet at dinner. It was still and the desserts a dream. We thank mr rosello and his staff for the nice time and the hospitality. We see us again. read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
Thomas
If Playa de Palma - then Hotel Neptuno!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
We are on recommendation into the Hotel Neptuno traveled and loved this hotel! All requests were settled to the utmost satisfaction and with a very large friendliness is fulfilled. Buffets are very good and quickly and quietly refilled. The service is unsurpassed good - the location of the hotel in the winter great - the on and departure formalities were thanks to the friendly front desk only matter of minutes and to the fullest satisfaction! read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
Close
Susanne
Nice Hotel in great location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
For a four star hotel is the selection of the food was very small and also from the taste and arranging rather poor. The location and the rooms, and cleanliness are very good. The staff at the reception wasn't very friendly, except for a lady. Especially good is the double glazing, thus one heard nights nothing from the noise. read hotel review
  • Gastronomy
    3.5
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    2.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
Close
Martina
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2011
The hotel is in spite of the neighborhood to the megapark surprisingly quiet (double glazing the Windows). The food in the restaurant was varied and varying. Absolutely great: the bus stop to Palma directly before the entry door. Downside: the hotel has no parking for the rental car, we parked a few streets away. We will definitely book this hotel again, if we make holiday on Majorca. Bad: the tour guide the company Neckermann-sluggish, never in the hotel, no information concerning the situation of the hotel, where it holds its middle. read hotel review
  • Gastronomy
    4.8
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    5.0
Close
Detlef
In this week we had nothing to complain about
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2011
We were satisfied with everything in this hotel. Annoying the note distributors and smugglers of restaurants including the sunglasses and watches sellers. Caution hütchenspieler!!! read hotel review
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Read all hotel reviews

Information about Hotel Neptuno

Hotel Information

hotel.de

hotel.de *

Welcome to Hotel Neptuno!The 4 star Hotel in Playa de Palma have a unique and fantastic location, right on the heart of El Arenal, right in front of the sea.Our hotel has 114 comfortably decorated rooms and Suites, including Double Rooms with extra bed that fit up to 3 adults in one room. Our reception team is available 24/7 and offers all kind of services and information.If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. The comfy hotel has its own safe play area for your little ones, and can also provide a cot free of charge for a baby until 2 years old in your room (please indicate this requirement at the time of booking).Our hotel features wireless connection access in all rooms and public areas. This service has an extra cost.All our rooms offer a bath with amenities, hair dryer, and make up mirror. They have also balconies, internet access with WiFi, air condition, television, telephone and a safe. All rooms are non smoking.  The hotel offer one outdoor swimming pool, a Gym, Sauna and an indoor swimming pool.Look forward to a delicious meal in our dining room and a cool drink from our bar.Our hotel accepts the following credit cards as payment options: Visa, MasterCard/EuroCard.Our competent staff looks forward to your stay with us!  Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites.
  • Location
    Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms.
  • Accommodation
    The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products.
  • Food and Drink
    The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes.
  • Leisure
    The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children’s section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children’s playground and ping-pong. INDOOR POOL with whirlpool (open from 01.october to 01.may).

Amenities

Hotel amenities

  • Luggage room
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Hotel safe
  • Lift
  • Number of lifts: 1
  • Central heating
  • Air conditioning

Room amenities

  • Lounge
  • Additional childrens' bed
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Shower

Gastronomy

  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Number of cafes altogether: 1
  • Breakfast buffet

A choice of sports

  • Fitness centre
  • Outdoor pool

Spa offers

  • Massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Non-hotel guests can/cannot access the area: closed
  • Airport transfer
  • Shuttle bus transfer from the airport: charged
  • EC Maestro
  • Car hire
  • Information desk
  • Currency exchange
  • Wifi
  • Newspaper
  • Laundry service