# 65 of 307 hotels in Playa Del Carmen / Playacar

Hotel The Grand Mayan Riviera Maya(5 stars)

Kilometro 48 Carretera federal Cancun 77710 Playa del Carmen, Quintana Roo View on map
Average rating

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Hotel review overview


Rating by categories

  • Hotel in general
  • Room
  • Service
  • Location
  • Gastronomy
  • Sport & Leisure

Rating breakdown

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  • very good
  • acceptable
  • poor
  • terrible
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Top hotel. Very recommendable
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2013
A very clean hotel with a very friendly staff. Bewertung lesen
  • Service

    The staff is always friendly, but only in english or spanish. Only 2 people, a the front desk and when the excursions agency in the hotel speak a bit of german. The room was always to our full satisfaction cleaned. As we both diabetic and our room no kitchen had, we were free a fridge available together, our insulin cool to hold. A doctor i didn't see any, but first aid is available. We had no complaints, therefore i can say to it nothing.

  • Hotel

    A very clean hotel with a very friendly staff.

  • Gastronomie

    There is several restaurants, but i did not all tried. Where, i tried, there was nothing to complain about. Everything very clean, staff very friendly, prices were partly very high up. Cuisine from mexican, italian, and chinese, american. One does not need to give tips, as food and drinks were always on the room be calculated. We have more frequently and better in Playa del Carmen eaten, because there is also among the locals.

  • Zimmer

    We were in the 'jungle' building. The room was about 40 square meter with bathroom. In the bathroom was even a whirl pool. Kitchen not available. Minibar, coffee maker not available. A safe was available and free of charge usable. Cleanliness spotless. Staff very friendly.

  • Lage und Umgebung

    The hotel (time-sharing) is situated about 17 kilometer from Playa del Carmen in the direction Cancun. The next airport is Cancun airport, about 1/2 hour from the hotel away. The hotel provides a shuttle from the airport at. The transportation was for us free of charge, return transfer cost 15 American Dollar per person. You could also with a minibus from the hotel to Playa del Carmen go. Fare : 50 Peso per person and ride. You can book excursions in the hotel, i recommend but the providers aledia tours, the excursions with german reiseleitung in small groups are offered. The website gives further information.

  • Sport und Unterhaltung

    There were several pools, the one to use. Unfortunately many couches already very early with towels occupied, although you could spend hours nothing of the people looked, the did. A bad habit, the unfortunately also applies here. The beach was cleaned daily, but it is in my opinion not advisable, into the sea to go, since great stones to injury,. In addition there was daily the red flag. So better to Playa del Carmen and these beach use. The is also nice.

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Information about Hotel The Grand Mayan Riviera Maya

Hotel Information

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Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Toilets
  • Wake up call/Alarm clock


  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service