# 40 of 301 hotels in Playa Del Carmen / Playacar

Hotel The Grand Mayan Riviera Maya(5 stars)

Kilometro 48 Carretera federal Cancun 77710 Playa del Carmen, Quintana Roo View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    6.0
  • Room
    6.0
  • Service
    6.0
  • Location
    4.7
  • Gastronomy
    5.4
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    3
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Logan
Beautiful Hotel!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2013
The beach is rocky, and the food is ok. This is a large resort so you might have to walk a long distance to get around, but they do have shuttles. Those were the negatives, everything else was great, the rooms are super nice and has beautiful grounds. read hotel review
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Top hotel. Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
A very clean hotel with a very friendly staff. read hotel review
  • Gastronomy
    5.0

    There is several restaurants, but i did not all tried. Where, i tried, there was nothing to complain about. Everything very clean, staff very friendly, prices were partly very high up. Cuisine from mexican, italian, and chinese, american. One does not need to give tips, as food and drinks were always on the room be calculated. We have more frequently and better in Playa del Carmen eaten, because there is also among the locals.

  • Hotel
    6.0

    A very clean hotel with a very friendly staff.

  • Location
    6.0

    The hotel (time-sharing) is situated about 17 kilometer from Playa del Carmen in the direction Cancun. The next airport is Cancun airport, about 1/2 hour from the hotel away. The hotel provides a shuttle from the airport at. The transportation was for us free of charge, return transfer cost 15 American Dollar per person. You could also with a minibus from the hotel to Playa del Carmen go. Fare : 50 Peso per person and ride. You can book excursions in the hotel, i recommend but the providers aledia tours, the excursions with german reiseleitung in small groups are offered. The website gives further information.

  • Room
    6.0

    We were in the 'jungle' building. The room was about 40 square meter with bathroom. In the bathroom was even a whirl pool. Kitchen not available. Minibar, coffee maker not available. A safe was available and free of charge usable. Cleanliness spotless. Staff very friendly.

  • Service
    6.0

    The staff is always friendly, but only in english or spanish. Only 2 people, a the front desk and when the excursions agency in the hotel speak a bit of german. The room was always to our full satisfaction cleaned. As we both diabetic and our room no kitchen had, we were free a fridge available together, our insulin cool to hold. A doctor i didn't see any, but first aid is available. We had no complaints, therefore i can say to it nothing.

  • Sport & Leisure
    5.0

    There were several pools, the one to use. Unfortunately many couches already very early with towels occupied, although you could spend hours nothing of the people looked, the did. A bad habit, the unfortunately also applies here. The beach was cleaned daily, but it is in my opinion not advisable, into the sea to go, since great stones to injury,. In addition there was daily the red flag. So better to Playa del Carmen and these beach use. The is also nice.

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Information about Hotel The Grand Mayan Riviera Maya

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Safe
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service