# 51 of 338 hotels in Playa Del Carmen / Playacar

Hotel The Grand Mayan Riviera Maya(5 stars)

Kilometro 48 Carretera federal Cancun 77710 Playa del Carmen, Quintana Roo View on map
Average rating
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    6.0
  • Room
    6.0
  • Service
    6.0
  • Location
    4.1
  • Gastronomy
    5.6
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    2
  • very good
    0
  • acceptable
    0
  • poor
    0
  • terrible
    0
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Logan
Beautiful Hotel!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2013
The beach is rocky, and the food is ok. This is a large resort so you might have to walk a long distance to get around, but they do have shuttles. Those were the negatives, everything else was great, the rooms are super nice and has beautiful grounds. read hotel review
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    3.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Information about Hotel The Grand Mayan Riviera Maya

Hotel Information

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Cable TV
  • Safe
  • Coffee and tea
  • Balcony
  • Bathroom
  • Wake up call/Alarm clock

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Tennis court

Spa offers

  • Spa centre
  • Special massages
  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Laundry service