# 1 of 24 hotels in Valletta

Excelsior Grand Hotel Malta(5 stars)

Great Siege Road FRN1810 Florana Valletta View on map
Average rating
Recommended
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At a glance

  • Excellent service (1)
    "Excellent service" found in 1 review
    • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service , that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... " 
      5.866666666666666
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.0
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    39
  • very good
    27
  • acceptable
    6
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

The Excelsior Grand Hotel Malta is located in Valetta on foot of the center. It has more than 400 rooms, several restaurants, a lobby bar/cafe with a magnificent view of the harbor, a spa with hairdresser, fitness centre, and indoor and outdoor pools (with sun terrace). The hotel was in public areas on the first glance spotlessly clean. The types of people are both from the age, as well as from the nationalities mixed. There are also conference rooms and …  read hotel review

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The most helpful negative review

3.861111111111111

Unfortunately, the five stars in my opinion not justified. In addition to a mediocre breakfast at a rather uncomfortable we were allocated table (, although the window tables were 2/3), in which one of the plate was pulled away, while we were still eating, it was primarily the bathroom bone of contention. The water in the shower didn't drain, the wash basin also. The summit was the toilet: the flush used, appeared in the toilet bowl to brown particles, wh …  read hotel review

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Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service, that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... "  read hotel review
        5.866666666666666
        June 2011
Andrew
Lovely views, slightly dated hotel & rooms
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Stayed here one night after flying in late. We were due to leave early in the morning for our next accommodation, but extended our stay a little longer to enjoy the nice pool area. We were pleasantly surpised by this place. Not long before leaving London we arranged for an airport transfer through the hotel, which for 20 euro worked really well. As we arrived late at night we basically went straight to bed. Getting up the next day we noticed the excellent location of the hotel, right across the water from some lovely parts of Valetta. Given the heat ..., we enjoyed the pool for a few hours before checking out. Breakfast was also included in the rate, which was a pretty standard hot buffet, with a guy cooking eggs by request. Was pretty good, really. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
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Tibor
Everything you can expect from 5 star hotel
  • Recommended hotel
  • Couples
  • City break
  • March 2014
5 star hotel in the Valletta center near old town. Have indoor pool, spa and gym. Great breakfast, working Wifi. Great location if you want to sightseeing Malta (near bus station) and/or visit old Valletta town. Have small beach and nice outdoor pool too. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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RB
Great Location-good service-room need bit updating
  • Recommended hotel
  • Couples
  • Business trip
  • January 2014
Have stayed a number of times - great location and service, but rooms starting to get a little worn and tired and could do with a bit of renovation Easy walking distance to Valletta - ample parking and few minute walk to central bus station Staff generally helpful Rates vary greatly in and out of peak season times read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Angelika
Good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
Buffets very good, huge selection of food Service staff partly not motivated, very different Sauna must separately wedern Atmosphere in hotel was very pleasant. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Ivana
Nice hotel to stay during your trip
  • Recommended hotel
  • Friends
  • Business trip
  • September 2013
Very nice hotel, I like to stay there during my business trips. I travel to Malta very often and since I found Excelsior hotel, I do not go to other. Walking distance to Valletta center, very convenient location. Staff is always very friendly and acting professionally. Hotel Excelsior is always nice to come and spend several days. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
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Victor
5 stars completely outside and sea location with swimming po
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
5*location, location, location! - but inside (in the rooms!) Remain 'under the carpet' or 'behind the shower cubicle/cabin' ageing flaws not hidden read hotel review
  • Room
    3.0

    The rooms are big enough, land side with a balcony, but the furniture was dark, carpet ancient, stained, wavy. Mattresses = surface hard, kopfpolsterung to wall torn. Blankets = quite old, thick, heavy (for the climate) and old-fashioned. The water rushes, the drain 'gurgles'. A large ' sonnen'duschdüse with einhebel -regulation. Unsatisfactory toilet flush without brush. On the floor, my wife found hair, the days not disappeared or vacuumed. Mold in some tile grouting, broken tiles and the shower drain not very clean.

  • Service
    4.0

    Mostly very friendly restaurant service. Morning good coffee and tea service with cans, eggs and omelets service. Partially high competence (the rest. 'kon-tiki ' on the water... For example gekonntes filleting my fish). On the bill for signing one must already even longer wait. Cocktail quality variable, depending on bartender. Reduces service evaluation = room service: 't optimal clean: hair on the floor and mold on tile grouting. Also strange bed-cover service. Surrounding the basing everything deep covered as in a 'winter sports-hotel'.

  • Gastronomy
    5.0

    Breakfast buffet good to excellent, with fruit, cereal, eggs and omelets fried service after english-american style, coffee bits. Throughoutly friendly and hardworking staff with coffee and tea serving service. The lunch or dinner at the pool bar ' kon-tiki ' is worth the money, maltese wine suggestions are to be enjoyed with caution (very different, rather 'bitter and säurebetont'). The beef 'burger' there is a sensational portion for the money.

  • Hotel
    4.0

    5*location, location, location! - but inside (in the rooms!) Remain 'under the carpet' or 'behind the shower cubicle/cabin' ageing flaws not hidden

  • Location
    6.0

    Simply class 5 * location, peninsula la valletta, great views, next to the marina and tigné -developing, 'parallel' on the other, northern side of the crusader port. Close to a large roundabout with a fountain and bus station (after everywhere on Malta!). 10 minutes to the entrance bridge to the old town with seat, fortress, churches, and so on. Many, also good restaurants. Close to the hotel also have access to shuttle ferry to sliema/st. Julian. Private sea access with divided swimming area. Large, varied swimming pool and picnic area with many beach chairs. Shopping, nearby less.

  • Sport & Leisure
    5.0

    Without pool or music acoustic irradiation, but very relaxing. As the 3d 'television' overlooking entrances into the marinas with passing sail and harbor tour vessels, as well as on the open sea with passing ferry/cargo and cruise ships (port on the south side of the peninsula, about 20-30 minutes' walk). Views heischender outdoor pool and varied liege zones with enough pool chairs and shaded spots (surcharge). There is also a beautiful indoor pool, as well as a fitness room with exercise equipment. Spa treatments and hairdresser as well as in the offer. Direct access to the sea with divided swimming area.

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AITOR
Grand Hotel
  • Recommended hotel
  • Singles
  • Countryside & spa
  • August 2013
Great hotel. Outdoor and indoor pools, private beach to swim in the sea and gym. 5 minutes walking to the entrance of Valletta and the bus station to travel anywhere in Malta. Dozens of stairs to access the hotel (situated in a "hollow"). read hotel review
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    4.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
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Nele
No 5 star hotel but great location
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
No 5 star hotel, but a nice hotel close to the old town and the bus station with a small beach part and great reef for snorkelling. Lobby itself was very elegant, the rooms were big enough, most with a beautiful balcony with the cleanliness mediocre. So we had a totally disgusting stuck together hair dryer in the room, not more touch wanted, drain was clogged, the bathroom was the shower partition made of glass so relaxed, that you fear had, it case from the wall, it must not be in a 5 star hotel. read hotel review
  • Location
    6.0

    Top location! Close to the airport, within walking distance of entrance to valletta old town and in a few going minutes one is at the bus station from which the whole island comfortable with air-conditioned buses can explore. Nice about the hotel is, that it is a small piece beach/reef with clear clean sea water, where one for maltese standards very nice swim and snorkel a spectacular underwater world can explore. Alone these points because i can the hotel valletta good, and well worth the stay.

  • Room
    4.0

    Rooms are large and very nice, with a fridge, kettle etc. , cleanliness was ok.. There was stains on the carpet and the sticky hair dryer was a little disgusting, the additional bed for our daughter was totally worn out. In the shower you had to back in, because the door of the shower because of the sink only half open, everything was a bit strange. But there was every day free mineral water, and every evening the staff in the room for the blankets and soap etc. to refill.

  • Gastronomy
    4.0

    Breakfast buffet was very nice and large, but i in 4 and 5 stars hotels already better experienced. Coffee was a thin plöre and cocoa for children extra cost... (that one in such a large hotel is not free of charge each guest Latte-macchiato is, goes without saying, but a cocoa for mitgereiste children should actually be inclusive, i think. That the breakfast the staff was taken away during your rolls bite, is apparently not only did for me :-) and the cocktails at the cocktail bar are available and optically very nice to look at, the beer is but better and probably a higher alcohol content. The staff at the pool and at the cocktail bar was not always friendly, so were at our request no sunshade at the beach were brought, because it supposedly no longer existed (but we have plenty of zusammengeklappter umbrellas with foot had seen) on some days was one of the staff and folded the umbrellas around 17,45 a, with the words around 18 hours end the pool area and our friend who travelled with us friends on their request no ashtray.

  • Service
    4.0

    Unfortunately i must really say, that the staff, with which we had to do at best professional-friendly and rather uninterested at its guests seems to be. Starting has already times, that we had a room with an extra bed and had paid, but at 4 p. m. in the afternoon on our arrival no additional bed it had found, no 3. few towels etc. and you all individually the request had. Right on the 2. day disappeared the stuffed animal and the nightgown our daughter from the bed (was together with the bed-linen versehendlich forward) at the reception it was noted but i did not have the feeling, that it really anyone interested. A day later a nightgown inadvertently with the bed-linen were collected, we are talking about a 5 star hotel! To be fair, i write, that the glass shower stall relatively quickly in the new bathroom attached was, as we lack pointed out.

  • Sport & Leisure
    4.0

    The pool area was very nice and clean, there was also an indoor pool with jacuzzi and a fitness room (i didn't try) the saunas could you pay extra. Entertainment, kids' club and disco, i have not seen but also didn't look for them, can therefore not be evaluated. There are from me therefore only 4 full 5 suns, because i in a hotel in this category already saunas no extra entrance expect and the shower in the indoor pool area dirty found when i actually once wanted to use. (can pitch have been. ) enough beach chairs there was always (although not always umbrellas) and the lady at the pool was very nice and big, with additional showers and umkleidebereichen

  • Hotel
    4.0

    No 5 star hotel, but a nice hotel close to the old town and the bus station with a small beach part and great reef for snorkelling. Lobby itself was very elegant, the rooms were big enough, most with a beautiful balcony with the cleanliness mediocre. So we had a totally disgusting stuck together hair dryer in the room, not more touch wanted, drain was clogged, the bathroom was the shower partition made of glass so relaxed, that you fear had, it case from the wall, it must not be in a 5 star hotel.

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Wilma
First class hotel with a great atmosphere...
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • July 2013
A top-notch hotel, that without restrictions to further-recommend can. Great atmosphere, friendly and helpful staff, good breakfast buffet, clean area, daily changing etc... And the special something. We felt very comfortable. read hotel review
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Thomas
A pleasant stay
  • Recommended hotel
  • Families
  • Other stay
  • July 2013
My first point about the Excelsior is that it's not actually in Valletta, it's in Floriana. Nevertheless, it's a pleasant hotel with good views into Marsamxett Harbour and a really pleasant range of swimming pools. Breakfast was a good spread, let down only by the appalling quality of orange juice - I never understand why 5 star hotels cannot stretch to decent freshly squeezed stuff. Room was comfortable and clean - my wife had a few issues with the cot and babysitter for our son, but not problems many others are likely to encounter. read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    4.0
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
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Information about Excelsior Grand Hotel Malta

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Vegetarian
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Cycling

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Whirlpool

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Eurocard/Mastercard
  • Car hire
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service