# 1 of 17 hotels in Valletta

Excelsior Grand Hotel Malta(5 stars)

Great Siege Road FRN1810 Florana Valletta View on map
Average rating
Recommended
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At a glance

  • Excellent service (1)
    "Excellent service" found in 1 review
    • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service , that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... " 
      5.866666666666667
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.0
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    39
  • very good
    28
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

The Excelsior Grand Hotel Malta is located in Valetta on foot of the center. It has more than 400 rooms, several restaurants, a lobby bar/cafe with a magnificent view of the harbor, a spa with hairdresser, fitness centre, and indoor and outdoor pools (with sun terrace). The hotel was in public areas on the first glance spotlessly clean. The types of people are both from the age, as well as from the nationalities mixed. There are also conference rooms and …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.861111111111111

Unfortunately, the five stars in my opinion not justified. In addition to a mediocre breakfast at a rather uncomfortable we were allocated table (, although the window tables were 2/3), in which one of the plate was pulled away, while we were still eating, it was primarily the bathroom bone of contention. The water in the shower didn't drain, the wash basin also. The summit was the toilet: the flush used, appeared in the toilet bowl to brown particles, wh …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service, that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... "  read hotel review
        5.866666666666667
        June 2011
Andrew
Lovely views, slightly dated hotel & rooms
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Stayed here one night after flying in late. We were due to leave early in the morning for our next accommodation, but extended our stay a little longer to enjoy the nice pool area. We were pleasantly surpised by this place. Not long before leaving London we arranged for an airport transfer through the hotel, which for 20 euro worked really well. As we arrived late at night we basically went straight to bed. Getting up the next day we noticed the excellent location of the hotel, right across the water from some lovely parts of Valetta. Given the heat ..., we enjoyed the pool for a few hours before checking out. Breakfast was also included in the rate, which was a pretty standard hot buffet, with a guy cooking eggs by request. Was pretty good, really. read hotel review
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    4.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
  • Service
    4.7
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Tibor
Everything you can expect from 5 star hotel
  • Recommended hotel
  • Couples
  • City break
  • March 2014
5 star hotel in the Valletta center near old town. Have indoor pool, spa and gym. Great breakfast, working Wifi. Great location if you want to sightseeing Malta (near bus station) and/or visit old Valletta town. Have small beach and nice outdoor pool too. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
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RB
Great Location-good service-room need bit updating
  • Recommended hotel
  • Couples
  • Business trip
  • January 2014
Have stayed a number of times - great location and service, but rooms starting to get a little worn and tired and could do with a bit of renovation Easy walking distance to Valletta - ample parking and few minute walk to central bus station Staff generally helpful Rates vary greatly in and out of peak season times read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
Close
Angelika
Good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
Buffets very good, huge selection of food Service staff partly not motivated, very different Sauna must separately wedern Atmosphere in hotel was very pleasant. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Ivana
Nice hotel to stay during your trip
  • Recommended hotel
  • Friends
  • Business trip
  • September 2013
Very nice hotel, I like to stay there during my business trips. I travel to Malta very often and since I found Excelsior hotel, I do not go to other. Walking distance to Valletta center, very convenient location. Staff is always very friendly and acting professionally. Hotel Excelsior is always nice to come and spend several days. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Read all hotel reviews

Information about Excelsior Grand Hotel Malta

Hotel Information

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service