# 1 of 17 hotels in Valletta

Excelsior Grand Hotel Malta(5 stars)

Great Siege Road FRN1810 Florana Valletta View on map
Average rating
Recommended
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At a glance

  • Excellent service (1)
    "Excellent service" found in 1 review
    • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service , that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... " 
      5.866666666666666
      June 2011
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    5.2
  • Service
    5.1
  • Location
    5.0
  • Gastronomy
    5.0
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    37
  • very good
    25
  • acceptable
    5
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5

The Excelsior Grand Hotel Malta is located in Valetta on foot of the center. It has more than 400 rooms, several restaurants, a lobby bar/cafe with a magnificent view of the harbor, a spa with hairdresser, fitness centre, and indoor and outdoor pools (with sun terrace). The hotel was in public areas on the first glance spotlessly clean. The types of people are both from the age, as well as from the nationalities mixed. There are also conference rooms and …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.861111111111111

Unfortunately, the five stars in my opinion not justified. In addition to a mediocre breakfast at a rather uncomfortable we were allocated table (, although the window tables were 2/3), in which one of the plate was pulled away, while we were still eating, it was primarily the bathroom bone of contention. The water in the shower didn't drain, the wash basin also. The summit was the toilet: the flush used, appeared in the toilet bowl to brown particles, wh …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Unfortunately, we only a couple of days in this hotel spent, which we very much regretted. The first step is to ensure excellent service, that the guest the front doors be stopped (the room was for the first time ☺ and he will be ... "  read hotel review
        5.866666666666666
        June 2011
Tibor
Everything you can expect from 5 star hotel
  • Recommended hotel
  • Couples
  • City break
  • March 2014
5 star hotel in the Valletta center near old town. Have indoor pool, spa and gym. Great breakfast, working Wifi. Great location if you want to sightseeing Malta (near bus station) and/or visit old Valletta town. Have small beach and nice outdoor pool too. read hotel review
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
RB
Great Location-good service-room need bit updating
  • Recommended hotel
  • Couples
  • Business trip
  • January 2014
Have stayed a number of times - great location and service, but rooms starting to get a little worn and tired and could do with a bit of renovation Easy walking distance to Valletta - ample parking and few minute walk to central bus station Staff generally helpful Rates vary greatly in and out of peak season times read hotel review
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Angelika
Good price-performance ratio.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
Buffets very good, huge selection of food Service staff partly not motivated, very different Sauna must separately wedern Atmosphere in hotel was very pleasant. read hotel review
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
  • Gastronomy
    4.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Ivana
Nice hotel to stay during your trip
  • Recommended hotel
  • Friends
  • Business trip
  • September 2013
Very nice hotel, I like to stay there during my business trips. I travel to Malta very often and since I found Excelsior hotel, I do not go to other. Walking distance to Valletta center, very convenient location. Staff is always very friendly and acting professionally. Hotel Excelsior is always nice to come and spend several days. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    5.0
Close
Victor
5 stars completely outside and sea location with swimming po
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
5*location, location, location! - but inside (in the rooms!) Remain 'under the carpet' or 'behind the shower cubicle/cabin' ageing flaws not hidden read hotel review
  • Room
    3.0

    The rooms are big enough, land side with a balcony, but the furniture was dark, carpet ancient, stained, wavy. Mattresses = surface hard, kopfpolsterung to wall torn. Blankets = quite old, thick, heavy (for the climate) and old-fashioned. The water rushes, the drain 'gurgles'. A large ' sonnen'duschdüse with einhebel -regulation. Unsatisfactory toilet flush without brush. On the floor, my wife found hair, the days not disappeared or vacuumed. Mold in some tile grouting, broken tiles and the shower drain not very clean.

  • Service
    4.0

    Mostly very friendly restaurant service. Morning good coffee and tea service with cans, eggs and omelets service. Partially high competence (the rest. 'kon-tiki ' on the water... For example gekonntes filleting my fish). On the bill for signing one must already even longer wait. Cocktail quality variable, depending on bartender. Reduces service evaluation = room service: 't optimal clean: hair on the floor and mold on tile grouting. Also strange bed-cover service. Surrounding the basing everything deep covered as in a 'winter sports-hotel'.

  • Gastronomy
    5.0

    Breakfast buffet good to excellent, with fruit, cereal, eggs and omelets fried service after english-american style, coffee bits. Throughoutly friendly and hardworking staff with coffee and tea serving service. The lunch or dinner at the pool bar ' kon-tiki ' is worth the money, maltese wine suggestions are to be enjoyed with caution (very different, rather 'bitter and säurebetont'). The beef 'burger' there is a sensational portion for the money.

  • Hotel
    4.0

    5*location, location, location! - but inside (in the rooms!) Remain 'under the carpet' or 'behind the shower cubicle/cabin' ageing flaws not hidden

  • Location
    6.0

    Simply class 5 * location, peninsula la valletta, great views, next to the marina and tigné -developing, 'parallel' on the other, northern side of the crusader port. Close to a large roundabout with a fountain and bus station (after everywhere on Malta!). 10 minutes to the entrance bridge to the old town with seat, fortress, churches, and so on. Many, also good restaurants. Close to the hotel also have access to shuttle ferry to sliema/st. Julian. Private sea access with divided swimming area. Large, varied swimming pool and picnic area with many beach chairs. Shopping, nearby less.

  • Sport & Leisure
    5.0

    Without pool or music acoustic irradiation, but very relaxing. As the 3d 'television' overlooking entrances into the marinas with passing sail and harbor tour vessels, as well as on the open sea with passing ferry/cargo and cruise ships (port on the south side of the peninsula, about 20-30 minutes' walk). Views heischender outdoor pool and varied liege zones with enough pool chairs and shaded spots (surcharge). There is also a beautiful indoor pool, as well as a fitness room with exercise equipment. Spa treatments and hairdresser as well as in the offer. Direct access to the sea with divided swimming area.

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Information about Excelsior Grand Hotel Malta

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This family-friendly city hotel enjoys an ideal location on the doorstep of a UNESCO World Heritage Site. It is situated in the city of Valletta, which features a number of attractions, art treasures and historical-architectural gems. Guests will find the city centre, with its restaurants, bars, pubs, shops, attractions and public transport links, just 200 m from the accommodation. The local airport is just 7 km away.
  • The establishment comprises a total of 428 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Services such as a cloakroom, a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a café and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. A newspaper stand is also among the amenities at the establishment. Parking facilities available to guests include a garage and a car park. Guests can also use the bicycle storage facilities. Additional services include a babysitting service, medical assistance, room service, a laundry and a hairdressing salon. Active guests can make use of the bicycle hire service to explore the surrounding area. There is a business area with a conference room, a business centre and a fax machine.
  • The establishment offers non-smoking rooms. All accommodation units feature air conditioning, central heating and a bathroom. Most rooms additionally feature a balcony or a terrace. Some of the accommodation units also feature a side sea view. A king-size bed is provided in the carpeted accommodation units. Among the amenities are a safe, a minibar and a desk. Tea and coffee making equipment is included as standard. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Guests will also find slippers provided. Each of the bathrooms features a shower, a bath, a hairdryer, bathrobes and tiles. Each accommodation unit includes a bathroom with tiles.
  • A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. A sun terrace, sun loungers and parasols are available. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. Those wishing to enjoy sports whilst on holiday can have fun on-site with golf. The establishment offers indoor sporting facilities in the form of a gym. The establishment features a range of spa options, including a sauna, a steam bath, a beauty centre, a beauty salon, massage treatments and a solarium. In addition, a spa is available to guests for a fee. Evening entertainment is available to guests in the form of live music.
  • The establishment offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, half board and full board. Guests can enjoy the show cooking, during which the chefs create delicious specialities.
  • All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Balcony
  • Terrace
  • Bathroom
  • Shower
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Babysitting/Child services
  • Car hire
  • Information desk
  • Currency exchange
  • All public and private areas are no smoking zones
  • Wifi
  • Free Wifi access included
  • Newspaper
  • Laundry service