# 5 of 728 hotels in New York - Manhattan

Crowne Plaza Hotel Times Square Manhattan(4 stars)

1605 Broadway Avenue 10019 New York View on map
Average rating
Recommended
Trend

At a glance

  • The friendly staff (1)
    "The friendly staff" found in 1 review
    • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... " 
      4.1000000000000005
      February 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.0
  • Room
    4.9
  • Service
    5.0
  • Location
    5.9
  • Gastronomy
    4.7
  • Sport & Leisure
    4.3

Rating breakdown

  • excellent
    46
  • very good
    19
  • acceptable
    4
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... "  read hotel review
        4.1000000000000005
        February 2012
Gerald
Fantastic hotel in Times Square
  • Recommended hotel
  • Families
  • City break
  • August 2014
First Time staying here, and have to say it was fantastic, the room was clean and tidy, the hotel was just upgraded to a 4 star. It was centrally located in Times square for the theatres, and of course for shopping and sight seeing. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
Close

Super location and functional rooms
  • Recommended hotel
  • Families
  • City break
  • April 2014
It dosen't get more central than this (across from the M&M Store at Times Square)... and you don't go to NYC to sit on your room. It's small and lacks that loving touch but it is clean and everything was in working order. read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.5
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Mihai
Good location hotel in New York, with good service
  • Recommended hotel
  • Singles
  • Business trip
  • February 2014
The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short. read hotel review
  • Gastronomy
    6.0

    I had breakfast in this hotel and the food was very good. I enjoyed my mornings there. Unfortunately I could not eat for the lunch and dinner, but I am sure the food would have been fantastic.

  • Service
    5.0

    The service was good, as expected from this kind of hotel. I do not know if they speak something else besides English, but it was not needed as I speak the language of uncle Sam. The room was large and clean, no complain. Also the bed was very comfortable and I had a very nice sleep.

  • Location
    6.0

    The location is very good for New York city. It is located exactly in the city center, and it is very nice to stay there. You can have a view over the Times Square and you can get out in the city very easy. The location is really great, therefore I rate it with 6 stars.

  • Room
    6.0

    Very nice room. I could consider this room as being Excellent and it deserves the 6 stars. The location of the hotel and the view from the room are part of this good rating. There are other hotels with good rooms, and I am not very picky, but this one had also a very nice view.

  • Hotel
    5.0

    The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short.

Close
Caju
Best of both worlds instead of just for everyone.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Top location and an ideal base for exploring the city. Took the quite generous and clean room very comfortable and we would stay again for the Crowne Plaza decide. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
Close
Gaby
Rude service.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
Absolutely unfriendly staff, for a 4 star hotel and price (no service taxi get, luggage get) my mother 68 had their luggage ourselves, bottle of rooms on complaint did not taken into consideration, There are better for the same price on the timesquare read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Hotel
    2.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    1.0
  • Gastronomy
    3.5
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    3.8
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Read all hotel reviews

Information about Crowne Plaza Hotel Times Square Manhattan

Hotel Information

hotel.de

hotel.de *

Landmark New York Hotel and Uncommon Comfort For the finest accommodations, upscale hospitality and first-class service in NYC choose Crowne Plaza® Times Square - Manhattan . Our Midtown hotel's Times Square location is matched only by our outstanding service and 4-star elegance. An unforgettable location in the heart of New York gives our Broadway hotel guests easy access to Central Park, fabulous 5th Avenue shopping and the endless delights of the Big Apple. The verve of Times Square is just outside our front door. Unrivaled concierge service can lead you to the city's hidden gems and world-famous institutions like MoMA or The Met. TKTS is just one block from us, so you can catch the hottest shows in New York. Our flagship Broadway hotel is perfect for corporate guests. You'll be close to major corporations, and we offer the finest facilities and thoughtful details you demand, like quiet rooms and reliable Internet access. Dedicated Conference and Business Centers, concierge floors and more make doing business in Manhattan fun again. This Midtown hotel's breathtaking views of the city, freshly updated accommodations and new levels of comfort combine to create a dazzling oasis in New York. Our hotel and amenities are unrivaled, from superb dining to our unique, holistic approach to sleep, so you're ready for the new day. The Crowne Plaza® Times Square - Manhattan hotel is waiting to welcome you to the Big Apple.Booking and cancellation policies vary by rate type. Please check all applicable rules prior to booking to avoid possible charges. American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800 227-6963 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and CanadaParking
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Library
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Hair dryer
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar
  • Breakfast in the room

A choice of sports

  • Fitness centre
  • Horse riding

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service