# 14 of 730 hotels in New York - Manhattan

Crowne Plaza Hotel Times Square Manhattan(4 stars)

1605 Broadway Avenue 10019 New York View on map
Average rating
Recommended
Trend

At a glance

  • The friendly staff (1)
    "The friendly staff" found in 1 review
    • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... " 
      4.1
      February 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    4.8
  • Location
    5.8
  • Gastronomy
    4.7
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    44
  • very good
    22
  • acceptable
    7
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... "  read hotel review
        4.1
        February 2012
Janusz
Noisy buidling at Broadway - NYC
  • Hotel not recommended
  • Singles
  • City break
  • December 2014
Hotel is located at 48 storey building, at Broadway Street. The entrance was very disabled unfriendly (I use crutches for the moment) - crowd, many taxis, nobody was resposible for that chaos. Lobby is located at the first level - and man named Anthony was not proffesionalist, however worked at the counter dedicated for Platinium IHGREWARDS memebers. read hotel review
  • Service
    1.0

    The only one staff member I met was unfriendly and not proffesional. Room was small, with nice view, but not very clean (remainings of food in the trash container).

  • Location
    5.0

    Hotel located in the heart of theate disricts with "restaturant row", a lot of pubs and bars and shopping facilities around

  • Hotel
    5.0

    Hotel is located at 48 storey building, at Broadway Street. The entrance was very disabled unfriendly (I use crutches for the moment) - crowd, many taxis, nobody was resposible for that chaos. Lobby is located at the first level - and man named Anthony was not proffesionalist, however worked at the counter dedicated for Platinium IHGREWARDS memebers.

  • Room
    4.0

    Room was small, with nice view, but not very clean (remainings of food in the trash container).

Close
Gerald
Fantastic hotel in Times Square
  • Recommended hotel
  • Families
  • City break
  • August 2014
First Time staying here, and have to say it was fantastic, the room was clean and tidy, the hotel was just upgraded to a 4 star. It was centrally located in Times square for the theatres, and of course for shopping and sight seeing. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
Close

Super location and functional rooms
  • Recommended hotel
  • Families
  • City break
  • April 2014
It dosen't get more central than this (across from the M&M Store at Times Square)... and you don't go to NYC to sit on your room. It's small and lacks that loving touch but it is clean and everything was in working order. read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.5
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Mihai
Good location hotel in New York, with good service
  • Recommended hotel
  • Singles
  • Business trip
  • February 2014
The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short. read hotel review
  • Gastronomy
    6.0

    I had breakfast in this hotel and the food was very good. I enjoyed my mornings there. Unfortunately I could not eat for the lunch and dinner, but I am sure the food would have been fantastic.

  • Service
    5.0

    The service was good, as expected from this kind of hotel. I do not know if they speak something else besides English, but it was not needed as I speak the language of uncle Sam. The room was large and clean, no complain. Also the bed was very comfortable and I had a very nice sleep.

  • Location
    6.0

    The location is very good for New York city. It is located exactly in the city center, and it is very nice to stay there. You can have a view over the Times Square and you can get out in the city very easy. The location is really great, therefore I rate it with 6 stars.

  • Room
    6.0

    Very nice room. I could consider this room as being Excellent and it deserves the 6 stars. The location of the hotel and the view from the room are part of this good rating. There are other hotels with good rooms, and I am not very picky, but this one had also a very nice view.

  • Hotel
    5.0

    The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short.

Close
Caju
Best of both worlds instead of just for everyone.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Top location and an ideal base for exploring the city. Took the quite generous and clean room very comfortable and we would stay again for the Crowne Plaza decide. read hotel review
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
Close
Read all hotel reviews

Information about Crowne Plaza Hotel Times Square Manhattan

Hotel Information

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Phone
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Shower
  • Writing bureau
  • Phone
  • Cable TV
  • Minibar
  • Safe
  • Coffee and tea
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre
  • Cycling

Spa offers

  • Sauna
  • Steam room/ turkish bath

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Gay friendly
  • Express check in and check out
  • Eurocard/Mastercard
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service