# 19 of 722 hotels in New York - Manhattan

Crowne Plaza Hotel Times Square Manhattan(4 stars)

1605 Broadway Avenue 10019 New York View on map
Average rating
Recommended
Trend

At a glance

  • The friendly staff (1)
    "The friendly staff" found in 1 review
    • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... " 
      4.1000000000000005
      February 2012
Show on map:
  • Hotel
  • Things to do and see

Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.7
  • Room
    4.7
  • Service
    4.8
  • Location
    5.8
  • Gastronomy
    4.6
  • Sport & Leisure
    3.8

Rating breakdown

  • excellent
    33
  • very good
    23
  • acceptable
    8
  • poor
    0
  • terrible
    0
Read all hotel reviews

Summary of guest reviews by category

  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " ... room always notice -the shower was not adjustable for a four-star hotel (in the USA) absolutely not enough. we must unfortunately say, that the hotel was only because of the location and the friendly staff both the quality and taste. we wouldn't book it again -it was unfortunately the collection of ... "  read hotel review
        4.1000000000000005
        February 2012
Shawn
Crown Plaza the Top of Times Square
  • Recommended hotel
  • Singles
  • Business trip
  • June 2015
To start checking in they are always helpful, this was my second time here. Super quick, courteous and helping. 46 floors total so alot of rooms, breakfast and the restaurant food and staff were all great :) It was a mix up of guests staying, families, business, young adults. read hotel review
  • Service
    6.0

    The staff are pretty amazing, super nice, go out of their way to help and accommodate in the most ways.

  • Room
    3.0

    Well I had a suite though I was never notified it was for handicapped, so I kinda felt like I got the short end of the stick...

  • Location
    5.0

    Shopping is all around, your in the middle of Times Square so theres nothing you cant find or do. Travel Guides, Tourist sites, food, everything.

  • Sport & Leisure
    6.0

    Awesome New York Sports Gym on the 15th Floor!!!

  • Hotel
    5.0

    To start checking in they are always helpful, this was my second time here. Super quick, courteous and helping. 46 floors total so alot of rooms, breakfast and the restaurant food and staff were all great :) It was a mix up of guests staying, families, business, young adults.

Close
Donald
Excellent Mid-Town Manhattan Hotel
  • Recommended hotel
  • Couples
  • Other stay
  • January 2015
My wife and i stayed in this hotel during a long weekend in Manhattan. The hotel is very well located with access to several subway lines within a couple of city blocks. We didn't eat at the hotel's restaurants, but there were several restaurants within a couple of minutes walk from the hotel. Our room was large and will appointed. read hotel review
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
Close
Janusz
Noisy buidling at Broadway - NYC
  • Hotel not recommended
  • Singles
  • City break
  • December 2014
Hotel is located at 48 storey building, at Broadway Street. The entrance was very disabled unfriendly (I use crutches for the moment) - crowd, many taxis, nobody was resposible for that chaos. Lobby is located at the first level - and man named Anthony was not proffesionalist, however worked at the counter dedicated for Platinium IHGREWARDS memebers. read hotel review
  • Service
    1.0

    The only one staff member I met was unfriendly and not proffesional. Room was small, with nice view, but not very clean (remainings of food in the trash container).

  • Location
    5.0

    Hotel located in the heart of theate disricts with "restaturant row", a lot of pubs and bars and shopping facilities around

  • Hotel
    5.0

    Hotel is located at 48 storey building, at Broadway Street. The entrance was very disabled unfriendly (I use crutches for the moment) - crowd, many taxis, nobody was resposible for that chaos. Lobby is located at the first level - and man named Anthony was not proffesionalist, however worked at the counter dedicated for Platinium IHGREWARDS memebers.

  • Room
    4.0

    Room was small, with nice view, but not very clean (remainings of food in the trash container).

Close
Gerald
Fantastic hotel in Times Square
  • Recommended hotel
  • Families
  • City break
  • August 2014
First Time staying here, and have to say it was fantastic, the room was clean and tidy, the hotel was just upgraded to a 4 star. It was centrally located in Times square for the theatres, and of course for shopping and sight seeing. read hotel review
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    5.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Gastronomy
    5.3
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
Close
Andrea
Ideal location for all activities!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2014
Nice hotel in a central location, ideal for any activity. Half-price ticket shop for Broadway shows in the immediate vicinity. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
Close
Sandra
Would stay there again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2014
Great hotel to explore the city that never sleeps...:-) What bothered me a bit is that the areas like the lobby or breakfast room are so strongly air conditioned that you freeze! read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
AAKASH
Awesome
  • Recommended hotel
  • Families
  • City break
  • June 2014
We stayed at this property for 4 nights during our summer break... The location of the hotel couldn't be better it's located smack in the centre of Times Square. The check in and check out was very smooth the b'fast served during our stay was excellent in terms of quality and spread The rooms though are a little cramped in size but overall an excellent place to stay A number of dining options around the hotel Will definitely come back and would recommend others to stay here too My Etihad Guest membership No. 105730973390 read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    5.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close

Super location and functional rooms
  • Recommended hotel
  • Families
  • City break
  • April 2014
It dosen't get more central than this (across from the M&M Store at Times Square)... and you don't go to NYC to sit on your room. It's small and lacks that loving touch but it is clean and everything was in working order. read hotel review
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    4.5
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    5.0
  • Room
    4.0
    Size of the room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    3.5
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    4.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Mihai
Good location hotel in New York, with good service
  • Recommended hotel
  • Singles
  • Business trip
  • February 2014
The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short. read hotel review
  • Gastronomy
    6.0

    I had breakfast in this hotel and the food was very good. I enjoyed my mornings there. Unfortunately I could not eat for the lunch and dinner, but I am sure the food would have been fantastic.

  • Service
    5.0

    The service was good, as expected from this kind of hotel. I do not know if they speak something else besides English, but it was not needed as I speak the language of uncle Sam. The room was large and clean, no complain. Also the bed was very comfortable and I had a very nice sleep.

  • Location
    6.0

    The location is very good for New York city. It is located exactly in the city center, and it is very nice to stay there. You can have a view over the Times Square and you can get out in the city very easy. The location is really great, therefore I rate it with 6 stars.

  • Room
    6.0

    Very nice room. I could consider this room as being Excellent and it deserves the 6 stars. The location of the hotel and the view from the room are part of this good rating. There are other hotels with good rooms, and I am not very picky, but this one had also a very nice view.

  • Hotel
    5.0

    The hotel stay was very nice, as expected. The Crowne Plaza in general is a very nice hotel with very nice staff. They always left me with a very nice impression. This one was also nice and I have enjoyed my stay there, even if it was short.

Close
Gaby
Rude service.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2014
Absolutely unfriendly staff, for a 4 star hotel and price (no service taxi get, luggage get) my mother 68 had their luggage ourselves, bottle of rooms on complaint did not taken into consideration, There are better for the same price on the timesquare read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Hotel
    2.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Family friendliness
    1.0
  • Gastronomy
    3.5
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Atmosphere & furnishings
    4.0
  • Room
    3.8
    Size of the room
    5.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
Close
Read all hotel reviews

Information about Crowne Plaza Hotel Times Square Manhattan

Hotel Information

hotel.de

hotel.de *

In the name of our entire staff, we welcome you cordially to the Crowne Plaza Hotel Times Square Manhattan. As a member of the InterContinental Hotels Group family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. There are ample parking spaces available to guests. Wi-Fi is available for guests in all of our hotel rooms. Make yourself at home Our hotel has a porter who will take care of your luggage. The child care services offered are a big hit among the Mums and Dads staying at our hotel. Where you will stay We offer an easy-to-use landline as well as a television for visual and audio entertainment that are available in every room. Before going to sleep at night, you can flip through the satellite programmes on your room's TV set. A blow dryer can be found in every bathroom for the use of our hotel's visitors. Energetic guests enjoy the hotel's modern fitness room.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Is this your hotel?

Take advantage of the benefits offered by HotelManager:

  • Quality analyses provided by guest reviews
  • Update information about your hotel
  • Increase awareness of your hotel by creating a hotel profile with official pictures
  • All completely free

Create your hotel profile

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Shops in the hotel
  • Business centre
  • Cash machine on site
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Terrace
  • Bathroom
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Express check in and check out
  • Car hire
  • Ticket service
  • Information desk
  • Currency exchange
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Post service