# 7 of 13 hotels in Santa Clara

Hotel Los Caneyes(3 stars)

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At a glance

  • Food was okay (1)
    "Food was okay" found in 1 review
    • " ... hotel complex consists of individual huts, the very generous on the complex are distributed. To Santa Clara about 3a 4 kilometer until town center. For tours it is quite for 1a 2 nights suitable. Food was okay . The pool is clean maintained. Staff one saw as good as never, but it has everything to ... " 
      3.3904761904761904
      June 2012
  • The pool is clean (1)
    "The pool is clean" found in 1 review
    • " ... of individual huts, the very generous on the complex are distributed. To Santa Clara about 3a 4 kilometer until town center. For tours it is quite for 1a 2 nights suitable. Food was okay. The pool is clean maintained. Staff one saw as good as never, but it has everything to satisfaction done. For ... " 
      3.3904761904761904
      June 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    3.6
  • Room
    3.4
  • Service
    3.9
  • Location
    2.2
  • Gastronomy
    3.6
  • Sport & Leisure
    3.4

Rating breakdown

  • excellent
    0
  • very good
    5
  • acceptable
    4
  • poor
    2
  • terrible
    3
Read all hotel reviews

The most helpful positive review

4

The hotel, the about 3 kilometers outside of Santa Clara is like a village laid out. The rooms are spacious enough and clean. For our stay there were warm water for showers. Safe is available. The complex features a pool with a pool bar. We were only 1 night in the hotel, so that we pool not tested. The breakfast- and dinner were served as a buffet. The selection was very good and the dishes also delicious. We have in our room evenings no listened to m …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

We stayed during our Cuba-round trip for one night in the Hotel accommodated. It is in Santa Clare no wide selection of Hotels. For one night it was good enough. The recommendation Refers to short stay. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " ... hotel complex consists of individual huts, the very generous on the complex are distributed. To Santa Clara about 3a 4 kilometer until town center. For tours it is quite for 1a 2 nights suitable. Food was okay. The pool is clean maintained. Staff one saw as good as never, but it has everything to ... "  read hotel review
        3.3904761904761904
        June 2012
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " ... of individual huts, the very generous on the complex are distributed. To Santa Clara about 3a 4 kilometer until town center. For tours it is quite for 1a 2 nights suitable. Food was okay. The pool is clean maintained. Staff one saw as good as never, but it has everything to satisfaction done. For ... "  read hotel review
        3.3904761904761904
        June 2012
Jutta
Beautiful plant in the indianerstil.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • January 2014
We stayed during our Cuba-tour for only one night in this hotel. It is a nice location in indianerstil. The plant is very remote, but for a short stay would definately recommend. Bewertung lesen
  • Sport und Unterhaltung
    4.0
    Zustand und Qualität des Pools
    4.0
  • Lage und Umgebung
    1.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    2.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Sonstige Freizeitmöglichkeiten
    2.0
  • Service
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Zimmer
    4.0
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
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Noah
Good buffet.
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Andere
  • December 2013
The rooms are well equipped with warm water. The food buffet was very good and large. The rooms were unfortunately far apart. Bewertung lesen
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    5.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    4.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    5.0
  • Zimmer
    4.3
    Größe des Zimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Größe des Badezimmers
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Familienfreundlichkeit
    4.0
  • Lage und Umgebung
    1.5
    Verkehrsanbindung und Ausflugsmöglichkeiten
    1.0
    Restaurants & Bars in der Nähe
    1.0
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Sonstige Freizeitmöglichkeiten
    3.0
Weniger anzeigen
Steffen
For the passing through more than ok.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Städtereisen
  • September 2013
To the night on the through journey for one night is this hotel completely okay. Very friendly staff, interesting style of the area, very spacious, good food and the evening entertainment by bands and fashion... There is a shop in the area. Unfortunately, the location of this hotel is very remote. Bewertung lesen
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Familienfreundlichkeit
    5.0
  • Gastronomie
    5.8
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
  • Zimmer
    4.3
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Service
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Lage und Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
Weniger anzeigen
Dieter
Simple but good for one night
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • March 2013
The very simple hotel was for an overnight stay during our round trip eingeltlich ok, especially the food has surprised, also our group together at the same table sit down. The at 22 o'clock closing bar we then than mismatching felt. Bewertung lesen
  • Lage und Umgebung
    3.8
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Sonstige Freizeitmöglichkeiten
    5.0
  • Sport und Unterhaltung
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    4.0
  • Service
    4.8
    Fremdsprachenkenntnisse des Personals
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    4.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
    Familienfreundlichkeit
    4.0
  • Zimmer
    3.3
    Größe des Zimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Größe des Badezimmers
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
Weniger anzeigen
Micha & Anni
Nice hotel but very in need of renovation
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • November 2012
Nice hotel however on its own in the rooms must definitely what done are. Breakfast was very good and also the buffet in the restaurant in the evening is recommendable. In Santa Clara does not exist lots to see. Therefore is a night from. It is worthwhile but to cayo Santa Maria to drive. The hotel is unfortunately somewhat remote so you into town to come the car take. Should the hotel in future renovated, it is surely recommendable. In the condition in which I met have, however not ( exception restaurant). Bewertung lesen
  • Gastronomie
    5.3
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Atmosphäre & Einrichtung
    5.0
  • Hotel
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    3.7
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
  • Zimmer
    3.8
    Größe des Zimmers
    4.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
  • Service
    5.3
    Fremdsprachenkenntnisse des Personals
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Sport und Unterhaltung
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
    Zustand und Qualität des Pools
    4.0
Weniger anzeigen
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Information about Hotel Los Caneyes

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Located in the province of Villa Clara at the heart of the country, this hotel lies amidst lush greenery filled with trees and ferns. Santa Clara is about 5 km away and it is approximately 15 km to the airport.
  • Renovated in 2006, this hotel is ideal for families with children. A total of 96 rooms are on offer of which 2 are suites, 1 room has been adapted for use by disabled guests and 93 are standard rooms. There are 10 rooms with communicating doors. Facilities within the air-conditioned hotel include a foyer with a 24-hour reception desk, a currency exchange facility and a safe in addition to a bar, a nightclub, and a restaurant. Fees apply for access to the Internet; car parking is available to those arriving by car.
  • All of the rooms feature an en suite bathroom, a direct dial telephone, satellite/ cable TV, a radio, an Internet connection, a double bed and a safe. Individually controlled air conditioning comes as standard.
  • Leisure options include an outdoor swimming pool with a poolside snack bar (fees apply), and a Jacuzzi around which sun loungers and parasols have been laid out ready for use. Further leisure offerings include a massage service, fango therapy and face masks. It is possible to play billiards (charges payable), to participate in a dance course and to enjoy the daytime and evening entertainment put on by the hotel.
  • A range of traditional Cuban dishes are on offer to guests. All meals are available in a buffet form (outdoor dining possible); a half-board, full-board or bed and breakfast only stay may be booked.
  • MasterCard and VISA are accepted as methods of payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Hairdressers/Beauty salon
  • Hotel safe
  • Lift

Room amenities

  • Bathroom
  • Pets allowed

A choice of sports

  • Fitness centre
  • Volleyball

Other hotel information

  • City hotel
  • Eurocard/Mastercard
  • Currency exchange
  • Laundry service