# 123 of 614 hotels in Dubai

Sheraton Deira Hotel & Towers(4 stars)

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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    4.7
  • Service
    4.7
  • Location
    4.5
  • Gastronomy
    5.0
  • Sport & Leisure
    4.7

Rating breakdown

  • excellent
    8
  • very good
    8
  • acceptable
    2
  • poor
    0
  • terrible
    1
Read all hotel reviews
Andrew
Convenient location
  • Recommended hotel
  • Singles
  • City break
  • July 2015
The Sheraton is one of the nicer hotels in the Diera area of Dubai. It is conveniently located near the E11 and Corniche, allowing you to go in most directions relatively easy to explore the area. The free valet parking was great, as parking is a major issue in Deira, as anyone familiar with the area will tell you. Free Wifi was also handy, as most other hotels in the area charge extra for this. As per Sheraton standards, the place was clean, and the room was very comfortable. The rooftop pool was a great place to relax, cool off ... and see the surrounding area. read hotel review
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
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Khalid - Morocco
Great place to stay in Dubai at reasonable cost
  • Recommended hotel
  • Singles
  • City break
  • May 2015
convenient location in Dubai-Deira. walking distance from Metro lines. and nearby restaurants and shopping malls (Reef Mall, ....) I got an upgrade to club room which is fitted with living area and very comfortable bed. Room was very clean and silent. read hotel review
  • Service
    5.0

    staff at reception very friendly They speak perfectly english Room always clean and bed very comfortable

  • Hotel
    6.0

    convenient location in Dubai-Deira. walking distance from Metro lines. and nearby restaurants and shopping malls (Reef Mall, ....) I got an upgrade to club room which is fitted with living area and very comfortable bed. Room was very clean and silent.

  • Room
    6.0

    I got upgrade to club room: large with lseperate living area. Air conditioning efficient room ws very silent

  • Location
    4.0

    nearby Malls and restaurants and at walking distance from Metro station (AbuBakr Siddiq) Hotel offers bus service free of charge to City Center Mall and also to the beach

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Sam
A poor excuse for a Sheraton hotel
  • Hotel not recommended
  • Couples
  • Proof of booking
  • City break
  • March 2015
Arrived late in the evening to find that, even though I'd booked and paid for a Club room, they were apparently booked out. To make matters worse, the staff did not even bother to tell me, simply placed me in a standard room and I figured it out when I walked in to the room. I was moved on the second day, however still did not receive the club room i paid for on the first night. To make it worse, management have lied to my travel agent and claimed that "I requested to be placed in a standard room" ... and have refused to refund the cost difference! Worse than this, the hotel has a loud nightclub on site. The room we were placed in was so loud we couldn't hear each other and the walls were actually vibrating. The staff rudely told us "it will be closed at 3am". Other than this hotels terrible location, terribly loud room noise, the worst part is the staff and management. They have no regard for their customers and are openly rude and hostile. I've never in my life received worse treatment from any hotel. read hotel review
  • Service
    1.0
    Staff's knowledge of foreign language
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Competence (handling complaints)
    1.0
  • Sport & Leisure
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
    Overall condition of the pool area
    1.0
  • Room
    1.0
    Size of the room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
  • Location
    1.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Other leisure activities available
    1.0
  • Hotel
    1.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
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Robert-Jan
Overnight hotel for late arrivals/early departures
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
After a 5 hour flight from Europe, we had a late arrival in the hotel to stay for just one night. We were upgraded to a junior suite and the room, amenities and the bed were all according the well known Sheraton standard. The hotel is close to the airport and therefore a great location for an overnight stay. Valet parking is 30 Dirham, not a bad deal. Due to the access in the lounge we had a proper breakfast and we were surprised by the quality of the coffee and the fresh baked eggs. After a short night we ... had an early check out. Compliments to the staff of this property. read hotel review
  • Location
    2.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
  • Gastronomy
    4.7
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    4.0
  • Room
    4.5
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
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Mohammed
It was a nice experience in the club floor.
  • Recommended hotel
  • Singles
  • Other stay
  • January 2014
It was a nice experience in the club floor. Breakfast and happy hour snacks were very good... service was great. The staff warned me in advance about the possibility of noise from the night club and offered to switch before getting in... but it was ok. Who sleeps early in Dubai any way?? read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
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Frank
Only for very short stays
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • January 2014
The hotel is located in the district of deira, in the old part of Dubai. Many small restaurants and shops in the area. The nightclub in the basement of the hotel was' took some getting used to ' from 22,00-03,00 is already very many damenverkehr in and around the hotel. Not Dubai like The planes fly very low above the hotel and are in the room to be heard clearly. the hotel is really only for short stay highly recommended. read hotel review
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    3.0
  • Gastronomy
    4.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    3.0
  • Service
    5.5
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Barbara
For sightseeing a good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The rooms are nicely furnished, as well as from the sheratonkette in other countries. One noticed immediately, that you are in the Sheraton is. The room was already somewhat worn out and the cleanliness was not convincing. The breakfast was very good. In the house were guests of all nationalities. The hotel was also by the crew used. read hotel review
  • Hotel
    4.0

    The rooms are nicely furnished, as well as from the sheratonkette in other countries. One noticed immediately, that you are in the Sheraton is. The room was already somewhat worn out and the cleanliness was not convincing. The breakfast was very good. In the house were guests of all nationalities. The hotel was also by the crew used.

  • Location
    5.0

    Sheraton is located in the district of al muttena, close to the airport. Before the hotel a bus (c7). The nearest metro is cira 10 minutes walking distance. There are a small mall, where you can eat.

  • Gastronomy
    5.0

    We had booked overnight accomodation with breakfast. The breakfast was very good. There was a variety of warm and cold dishes. The tables were set nicely. Also noticed one however, that a renovation of the house would be good. Upholstery with stains, überlackierte tables.

  • Sport & Leisure
    5.0

    There was a small roof pool with bar. You can a quick bite to eat. The staff was also here very friendly. Since the hotel in the proximity of the airport, we could the airplanes very close also see below. But it didn't bother us, because it was always very loud, but good music was played. With a good book, and if you had also ear plugs, you could easily stay there.

  • Room
    3.0

    The rooms had a kettle, a minibar and an iron with ironing board. The bathroom was not very clean. Unfortunately in the hotel there was also a bar with very loud music. The bass were up in our room and felt, after a towel in front of the door had put, it was ok. From cira 3 o'clock was then peace and we had no trouble sleeping.

  • Service
    3.0

    The staff was very friendly and helpful. With english you got along well. The room cleaning was very bad, it was a standardreinigungsprogramm accomplished, but real dirt not seen. For example, crumbs on the carpet were not removed, dust not cleaned and the bathroom had old stains from the previous guest. After the cleaning the had said, it was so-so.

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Anjum
Sheraton Deira experience
  • Recommended hotel
  • Singles
  • Business trip
  • October 2013
It was great to stay in sheraton deira as it was a suite room and with a large bathroom . rooms are renovated but building is old , lobby also is renovated . for this price it is not a bad choice . area is also good with restaurants and shopping centres nearby . read hotel review
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
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Achim
City break in dubai/deira
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2013
Sheraton deira is a city hotel. It is located near in the arabic style deira district. Here there is much to discover. The road before the hotel is lined with palm trees and welcoming. Because the rooms well insulated are, mind the traffic at all. In dubai, you can in the city due to the heat and the noise anyway no windows open. The rooftop pool is due to the view very attractive. There are also drinks and food, the professional in a good quality are served. As the ground floor and 5. the top floor club and bar of ... the hotel, good room in 2./3. top floor The employees are very motivated and friendly. Guests, the usually in pure tourist/ hotelgehenden is, should the district of jumeira choose. read hotel review
  • Location
    4.0

    Airport with taxi about 10 to 20 minutes depending on the time of day Metro rd. 600 meters Supermarket (24 h) rd. 300 meters Environment is arab coined/shaped, many immigrants.

  • Gastronomy
    6.0

    2 restaurants Main restaurant was not used. Quality and presentation of the food on the rooftop terrace with reduced map very good.

  • Room
    4.0

    Rooms are sufficiently large. The decor is not modern.

  • Service
    5.0

    Staff are friendly and very serviceorieniert. Foreign languages: english

  • Sport & Leisure
    5.0

    Pool is quite small. Enough for the cooling in the evening but from.

  • Hotel
    5.0

    Sheraton deira is a city hotel. It is located near in the arabic style deira district. Here there is much to discover. The road before the hotel is lined with palm trees and welcoming. Because the rooms well insulated are, mind the traffic at all. In dubai, you can in the city due to the heat and the noise anyway no windows open. The rooftop pool is due to the view very attractive. There are also drinks and food, the professional in a good quality are served. As the ground floor and 5. the top floor club and bar of the hotel, good room in 2./3. top floor The employees are very motivated and friendly. Guests, the usually in pure tourist/ hotelgehenden is, should the district of jumeira choose.

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Read all hotel reviews

Information about Sheraton Deira Hotel & Towers

Hotel Information

hotel.de

hotel.de *

Our entire staff would like to proudly welcome you to the Sheraton Deira Hotel, Dubai. The hotel has ample parking spots available. Internet (WLAN) is available. Make yourself at home Feel free to contact our talented reception staff around the clock, e.g. for arranging a punctual wake-up service. During your visit in our hotel enjoy the child care services provided. Where you will stay All our guests appreciate the useful blow-dryer, the minibar filled with a large quantity of beverages and the temperature control via AC that are available in all of our hotel rooms. All of our hotel rooms are equipped with satellite TV. Ask our sympathetic staff about the kettle (for brewing a cup of coffee) as well as the strong box that can be located in every single room. A house coat as well as a hand-held hair-dryer are available in all the rooms. Sporty guests enjoy the hotel's fully equipped fitness room.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Hairdressers/Beauty salon
  • Business centre
  • Hotel safe
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar

A choice of sports

  • Fitness centre

Spa offers

  • Sauna

Other hotel information

  • 24 hour reception
  • Babysitting/Child services
  • Airport transfer
  • Car hire
  • Information desk
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper