# 2 of 23 hotels in Neuss

Hotel Swissôtel Düsseldorf / Neuss(4 stars)

Rheinallee 1 41460 Neuss View on map
Average rating
Recommended
Trend

At a glance

  • Very satisfied (15)
    "Very satisfied" found in 15 reviews
    • " We were this year to 4. Times there and so far very satisfied . Last weekend were the pool and the sauna very busy and everything was underwater. Nobody has ... " 
      4.464285714285714
      August 2012
    • " ... probably fans and ice cube what the willingness to help the front desk shows. Nevertheless we will go back, because we really like. Pool and sauna were however also the next morning still not really tidy . " 
      4.464285714285714
      August 2012
    • " Great hotel - nice location - pleasant staff! " 
      5.772222222222222
      September 2012
    • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very ... " 
      5.772222222222222
      September 2012
    • " Recommendable hotel " 
      5.072222222222222
      July 2012
    • " We felt very much at ease " 
      5
      August 2012
    • " We felt very much at ease . In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile ... " 
      5
      August 2012
    • " Good hotel , a bit far away from the old town and my class. Very friendly staff, very slow service in the ... " 
      4.8999999999999995
      April 2012
    • " Great hotel very recommendable " 
      5.609523809523809
      June 2012
    • " Very beautiful hotel , conveniently located, very polite staff, great breakfast. Unreservedly recommendable! We ... " 
      5.609523809523809
      June 2012
    • " Feel good hotel " 
      4.890476190476191
      August 2012
    • " Pleasant stay " 
      5.4261904761904765
      March 2012
    • " ... has a magnificent view on the 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are available, sauna and relaxation area and a big pool is available. In short: who a good hotel with the comfort a good hotel chain searches, is at the swissotel Neuss in good hands. A visit ... " 
      5.4261904761904765
      March 2012
    • " ... 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are available, sauna and relaxation area and a big pool is available. In short: who a good hotel with the comfort a good hotel chain searches, is at the swissotel Neuss in good hands. A visit is the Neuss city center ... " 
      5.4261904761904765
      March 2012
    • " Good hotel with parking spaces, peacefully located with a nice view on the Rhein and the driving by Ships ... " 
      5.171428571428572
      August 2012
  • Pleasant staff (4)
    "Pleasant staff" found in 4 reviews
    • " Great hotel - nice location - pleasant staff ! " 
      5.772222222222222
      September 2012
    • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff , everything was clean and very nice. We would book this hotel again anytime. The spa area we ... " 
      5.772222222222222
      September 2012
    • " Good hotel, a bit far away from the old town and my class. Very friendly staff , very slow service in the evening, although almost no guests there were, the dinner was mean. ... " 
      4.8999999999999995
      April 2012
    • " Very beautiful hotel, conveniently located, very polite staff , great breakfast. Unreservedly recommendable! We were although it is only 1 night in the ... " 
      5.609523809523809
      June 2012
  • A great view (4)
    "A great view" found in 4 reviews
    • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile defendendo. The staff at any time ... " 
      5
      August 2012
    • " Well maintained lovely hotel with a great view on the Rhein and to Düsseldorf in the higher floors Very delicious breakfast buffet peacefully ... " 
      4.890476190476191
      August 2012
    • " ... point very well, since all wichitgen attractions within 10 to 20 minutes reachable are. Also the traffic connections ( tram, etc.) is usable. First class is the view of the hotel. It has a magnificent view on the 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are ... " 
      5.4261904761904765
      March 2012
    • " Second time this year. Better than carnival. Larger room with great view . Staff at the reception very nice and in the restaurant also. We are looking forward to the ... " 
      5.230952380952381
      April 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    5.2
  • Location
    4.6
  • Gastronomy
    5.2
  • Sport & Leisure
    5.1

Rating breakdown

  • excellent
    56
  • very good
    25
  • acceptable
    9
  • poor
    0
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.878571428571428

One of our favorites, directly at the Rhein location! We gönnen ourselves occasionally a recommendable hotel. The rooms are spacious, decorated up to date, have flatscreen tv, minibar and safe, wi-fi was unfortunately not free of charge. The bathroom is spacious, there was a bathrobe and slippers. Breakfast is simply first-class quality and selection and the view of the Rhein (both from the room, as well as the restaurant) is second to none. In a few step …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

Never again. After going through half the republic travelled and there dog-tiredly arrived, grinned us at the front desk and told us, you was overbooked, we could not even more the cupboard offer. You then another hotel directed with the reference, we can gladly on the next day again, there was our room free. We asked, why they didn't just called and from the road has informed, to told rude, we have no details left out, which definitely not voted against. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (15)
      Comments related to "Hotel in general" found in 15 reviews
      • " We were this year to 4. Times there and so far very satisfied. Last weekend were the pool and the sauna very busy and everything was underwater. Nobody has ... "  read hotel review
        4.464285714285714
        August 2012
      • " ... probably fans and ice cube what the willingness to help the front desk shows. Nevertheless we will go back, because we really like. Pool and sauna were however also the next morning still not really tidy. "  read hotel review
        4.464285714285714
        August 2012
      • " Great hotel - nice location - pleasant staff! "  read hotel review
        5.772222222222222
        September 2012
      • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very ... "  read hotel review
        5.772222222222222
        September 2012
      • " Recommendable hotel "  read hotel review
        5.072222222222222
        July 2012
      • " We felt very much at ease "  read hotel review
        5
        August 2012
      • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile ... "  read hotel review
        5
        August 2012
      • " Good hotel, a bit far away from the old town and my class. Very friendly staff, very slow service in the ... "  read hotel review
        4.8999999999999995
        April 2012
      • " Great hotel very recommendable "  read hotel review
        5.609523809523809
        June 2012
      • " Very beautiful hotel, conveniently located, very polite staff, great breakfast. Unreservedly recommendable! We ... "  read hotel review
        5.609523809523809
        June 2012
      • " Feel good hotel "  read hotel review
        4.890476190476191
        August 2012
      • " Pleasant stay "  read hotel review
        5.4261904761904765
        March 2012
      • " ... has a magnificent view on the 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are available, sauna and relaxation area and a big pool is available. In short: who a good hotel with the comfort a good hotel chain searches, is at the swissotel Neuss in good hands. A visit ... "  read hotel review
        5.4261904761904765
        March 2012
      • " ... 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are available, sauna and relaxation area and a big pool is available. In short: who a good hotel with the comfort a good hotel chain searches, is at the swissotel Neuss in good hands. A visit is the Neuss city center ... "  read hotel review
        5.4261904761904765
        March 2012
      • " Good hotel with parking spaces, peacefully located with a nice view on the Rhein and the driving by Ships ... "  read hotel review
        5.171428571428572
        August 2012
  • Location
    Pros
    • Surroundings (4)
      Comments related to "Location" found in 4 reviews
      • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile defendendo. The staff at any time ... "  read hotel review
        5
        August 2012
      • " Well maintained lovely hotel with a great view on the Rhein and to Düsseldorf in the higher floors Very delicious breakfast buffet peacefully ... "  read hotel review
        4.890476190476191
        August 2012
      • " ... point very well, since all wichitgen attractions within 10 to 20 minutes reachable are. Also the traffic connections ( tram, etc.) is usable. First class is the view of the hotel. It has a magnificent view on the 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are ... "  read hotel review
        5.4261904761904765
        March 2012
      • " Second time this year. Better than carnival. Larger room with great view. Staff at the reception very nice and in the restaurant also. We are looking forward to the ... "  read hotel review
        5.230952380952381
        April 2012
  • Service
    Pros
    • Service Friendliness (4)
      Comments related to "Service" found in 4 reviews
      • " Great hotel - nice location - pleasant staff! "  read hotel review
        5.772222222222222
        September 2012
      • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very nice. We would book this hotel again anytime. The spa area we ... "  read hotel review
        5.772222222222222
        September 2012
      • " Good hotel, a bit far away from the old town and my class. Very friendly staff, very slow service in the evening, although almost no guests there were, the dinner was mean. ... "  read hotel review
        4.8999999999999995
        April 2012
      • " Very beautiful hotel, conveniently located, very polite staff, great breakfast. Unreservedly recommendable! We were although it is only 1 night in the ... "  read hotel review
        5.609523809523809
        June 2012
  • Food
    Pros
    • Quality (2)
      Comments related to "Food" found in 2 reviews
      • " Very beautiful hotel, conveniently located, very polite staff, great breakfast. Unreservedly recommendable! We were although it is only 1 night in the hotel, but next year ... "  read hotel review
        5.609523809523809
        June 2012
      • " Good hotel with parking spaces, peacefully located with a nice view on the Rhein and the driving by Ships Somewhat high prices with eating and drinking, great breakfast buffet and nice employee "  read hotel review
        5.171428571428572
        August 2012
  • Sport
    Pros
    • Pool (1)
      Comments related to "Sport" found in 1 review
      • " ... class is the view of the hotel. It has a magnificent view on the 'skylinie' of Düsseldorf. Spa facilities was super. The right fitness equipment are available, sauna and relaxation area and a big pool is available. In short: who a good hotel with the comfort a good hotel chain searches, is at ... "  read hotel review
        5.4261904761904765
        March 2012
  • Room
    Pros
    • Facilities (2)
      Comments related to "Room" found in 2 reviews
      • " Second time this year. Better than carnival. Larger room with great view. Staff at the reception very nice and in the restaurant also. We are looking ... "  read hotel review
        5.230952380952381
        April 2012
      • " ... Larger room with great view. Staff at the reception very nice and in the restaurant also. We are looking forward to the next time. We were for osterbrunch there and stayed night. Upgrade for larger room free, which we were really pleased as my husband was handicapped and more capacity need. "  read hotel review
        5.230952380952381
        April 2012
Jörg & Sonja Hecker
Always worth a visit.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • December 2013
Our 2. home ☺ we were 2013 about 10 times in this hotel, the top grade. We always book a double room, have upgraded a suite with especially in the dark gigantic rheinblick on the lighted Düsseldorf. The whole hotel corresponds to its grups-the hotel staff are in every situation always friendly, competent and helpful. The food at the breakfast and the restaurant were excellent and the hotel and the stars. The proximity to the Rhein, rheinparccenter with great shopping and the very good transport links to the surrounding towns Neuss, Düsseldorf, Cologne, mönchengladbach etc. Make this hotel very attractive ... and always for us back to the destination. Also 2014 we will often there again and feel good. Bewertung lesen
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Service
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
  • Sport und Unterhaltung
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
Weniger anzeigen
Ralph
Always again with great pleasure
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • September 2013
I've already for three years on a regular basis to the Swissotel and as yet no negatives find. Bewertung lesen
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Zimmer
    5.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
  • Lage und Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
Weniger anzeigen

Gladly again!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • September 2013
Nice hotel on the Rhein. Had premiumzimmer with rheinblick-spacious-well equipped-great beds-very good varied breakfast buffet-we'll be back! Bewertung lesen
  • Gastronomie
    6.0
    Auswahl an Speisen und Getränken
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Atmosphäre & Einrichtung
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
  • Sport und Unterhaltung
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    5.0
  • Zimmer
    6.0
    Größe des Zimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Größe des Badezimmers
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
Weniger anzeigen
Stephan
Overall it was okay.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Städtereisen
  • July 2013
The hotel is the result satisfactory. For a 4 star hotel but overall too little. Very positive is the spa. The friendliness of the staff is steigerubdsfähig. For a city trip and respecting the cheap price it was ok. Bewertung lesen
  • Zimmer
    3.5
    Größe des Zimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Größe des Badezimmers
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Sport und Unterhaltung
    5.5
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
    Zustand und Qualität des Pools
    6.0
  • Lage und Umgebung
    5.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
  • Hotel
    3.7
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Familienfreundlichkeit
    3.0
  • Service
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    5.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Atmosphäre & Einrichtung
    4.0
Weniger anzeigen
Vanessa
Short stay
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • May 2013
Unfortunately not so good anymore like a year ago. Especially the quality of the breakfast has been in strong decline. A shame. Bewertung lesen
  • Service
    4.5
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Hotel
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Zimmer
    4.0
    Größe des Zimmers
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
  • Gastronomie
    4.3
    Auswahl an Speisen und Getränken
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Atmosphäre & Einrichtung
    5.0
  • Lage und Umgebung
    3.3
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    1.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    3.0
Weniger anzeigen
Read all hotel reviews

Information about Hotel Swissôtel Düsseldorf / Neuss

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Through its direct location on the left back of the Rhine, guests are offered a wonderful view of the river and the skyline of Düsseldorf. Through its convenient location it also offers direct access to the motorway as well as convenient access to the train network, enabling access to the centre of Düsseldorf within 10 minutes. Neuss is around a 5-minute drive from the hotel; the airport and the convention centres are around 14 km away. Ideal access to Cologne and the Rhine/Ruhr area is also within easy reach from the hotel.
  • The hotel consists of a 16-storey main building with a total of 250 rooms. The hotel includes a reception, a bar, a pub and a restaurant. In the same building guest are able to use WLAN Internet access. In addition, the hotel includes spacious and modern facilities for conferences or other types of functions.
  • The elegant rooms are en suite and fitted with a hairdryer, a direct dial telephone, satellite/cable TV, air conditioning and a minibar. All the rooms include a marvellous view of the Rhine and the Düsseldorf skyline.
  • Guests are offered a swimming pool, sauna with a steam room and a massage service as well as solarium.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Swissôtel Düsseldorf / Neuss is an elegant four-star superior business hotel, totally renovated in 2008 and located on the bank of the river Rhine in Duesseldorf, Germany. Swissôtel Düsseldorf / Neuss provides excellent meeting and conference facilities. The hotel offers two banquet halls and 14 conference rooms with a total of more than 4000 square meters of space. Wireless LAN is available throughout the entire hotel at a charge.
  • Location
    Overlooking the Düsseldorf skyline, the hotel is located minutes from the historic and commercial areas of Düsseldorf and just 14 kilometers from Düsseldorf International Airport. The hotel is also a mere two-minute drive from the A57 motorway and a five-minute walk from the Neuss Rheinpark Center train station.
  • Accommodation
    Offering guests a choice of 246 guest rooms, which include 69 Swiss Premier Rooms, 3 Junior Suites, a Presidential Suite and an Penthouse Suite, Swissôtel Düsseldorf / Neuss is the ideal retreat for both, business and leisure visitors to Düsseldorf.
  • Food and Drink
    Swissôtel Düsseldorf / Neuss offers guests a stylish restaurant and a lounge bar.
  • Leisure
    Guests of the hotel have free access to the fitness facilities. Pool, steam bath, sauna, solarium and massage services are available at a charge.

Hotel News

24/03/2010:

"RiverSPA" free of charge for all hotel guests!Enjoy the completely new renovated wellness area RiverSPA with sauna, sanarium, swimming pool and fitness area

Amenities

Hotel amenities

  • Recreation room
  • Meeting/Banquet Facilities
  • Double room
  • Business centre
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Double bed
  • TV
  • Air conditioning
  • Minibar
  • Minibar: alcoholic
  • Safe
  • Coffee and tea
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • International
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Lactose-free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre
  • Indoor pool
  • Cycling

Spa offers

  • Spa centre
  • Sauna
  • Steam room/ turkish bath
  • Rest room

Other hotel information

  • Group hotel
  • 24 hour reception
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Family
  • Express check in and check out
  • Visa
  • English
  • 24 hour security
  • Ticket service
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Shoe shine service