# 2 of 23 hotels in Neuss

Swissôtel Düsseldorf/Neuss(4 stars)

Rheinallee 1 41460 Neuss View on map
Average rating
Recommended
Trend

At a glance

  • Very satisfied (7)
    "Very satisfied" found in 7 reviews
    • " We were this year to 4. Times there and so far very satisfied . Last weekend were the pool and the sauna very busy and everything was underwater. Nobody has ... " 
      4.464285714285714
      August 2012
    • " ... probably fans and ice cube what the willingness to help the front desk shows. Nevertheless we will go back, because we really like. Pool and sauna were however also the next morning still not really tidy . " 
      4.464285714285714
      August 2012
    • " Great hotel - nice location - pleasant staff! " 
      5.772222222222222
      September 2012
    • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very ... " 
      5.772222222222222
      September 2012
    • " We felt very much at ease " 
      5
      August 2012
    • " We felt very much at ease . In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile ... " 
      5
      August 2012
    • " Feel good hotel " 
      4.890476190476191
      August 2012
  • Pleasant staff (2)
    "Pleasant staff" found in 2 reviews
    • " Great hotel - nice location - pleasant staff ! " 
      5.772222222222222
      September 2012
    • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff , everything was clean and very nice. We would book this hotel again anytime. The spa area we ... " 
      5.772222222222222
      September 2012
  • A great view (2)
    "A great view" found in 2 reviews
    • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile defendendo. The staff at any time ... " 
      5
      August 2012
    • " Well maintained lovely hotel with a great view on the Rhein and to Düsseldorf in the higher floors Very delicious breakfast buffet peacefully ... " 
      4.890476190476191
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.2
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    49
  • very good
    27
  • acceptable
    8
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.878571428571428

One of our favorites, directly at the Rhein location! We gönnen ourselves occasionally a recommendable hotel. The rooms are spacious, decorated up to date, have flatscreen tv, minibar and safe, wi-fi was unfortunately not free of charge. The bathroom is spacious, there was a bathrobe and slippers. Breakfast is simply first-class quality and selection and the view of the Rhein (both from the room, as well as the restaurant) is second to none. In a few step …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

Never again. After going through half the republic travelled and there dog-tiredly arrived, grinned us at the front desk and told us, you was overbooked, we could not even more the cupboard offer. You then another hotel directed with the reference, we can gladly on the next day again, there was our room free. We asked, why they didn't just called and from the road has informed, to told rude, we have no details left out, which definitely not voted against. …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (7)
      Comments related to "Hotel in general" found in 7 reviews
      • " We were this year to 4. Times there and so far very satisfied. Last weekend were the pool and the sauna very busy and everything was underwater. Nobody has ... "  read hotel review
        4.464285714285714
        August 2012
      • " ... probably fans and ice cube what the willingness to help the front desk shows. Nevertheless we will go back, because we really like. Pool and sauna were however also the next morning still not really tidy. "  read hotel review
        4.464285714285714
        August 2012
      • " Great hotel - nice location - pleasant staff! "  read hotel review
        5.772222222222222
        September 2012
      • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very ... "  read hotel review
        5.772222222222222
        September 2012
      • " We felt very much at ease "  read hotel review
        5
        August 2012
      • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile ... "  read hotel review
        5
        August 2012
      • " Feel good hotel "  read hotel review
        4.890476190476191
        August 2012
  • Location
    Pros
    • Surroundings (2)
      Comments related to "Location" found in 2 reviews
      • " We felt very much at ease. In the 8th floor, we had a great view on the Rhein. Breakfast is very plentiful and versatile defendendo. The staff at any time ... "  read hotel review
        5
        August 2012
      • " Well maintained lovely hotel with a great view on the Rhein and to Düsseldorf in the higher floors Very delicious breakfast buffet peacefully ... "  read hotel review
        4.890476190476191
        August 2012
  • Service
    Pros
    • Service Friendliness (2)
      Comments related to "Service" found in 2 reviews
      • " Great hotel - nice location - pleasant staff! "  read hotel review
        5.772222222222222
        September 2012
      • " Very recommendable! Hotel is very beautiful located, the view of the Rhein is dreamlike. Pleasant staff, everything was clean and very nice. We would book this hotel again anytime. The spa area we ... "  read hotel review
        5.772222222222222
        September 2012
Elmar
Good hotel on the Rhein
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2014
We stayed for two nights in the Swissotel. The transport links with both the car and the train is very good. The bus stop is about 5 minutes to foot rheinparkcenter. The front desk was very pleasant and unobtrusive. According to the category the room very nice. Unfortunately no safe available, and the air conditioning is a bit slow. It has taken a long time, until the room was warm. What i do not understand in this hotel category today, is, that i for the internet per hour five Euro to pay! For me incomprehensibly, that such a service is ... not included. Breakfast had everything you need, but be careful: at 10:30 a. m. on sunday morning the breakfast buffet is cleared point after a friendly service. Parking in the hotel car park costs genüberliegenden 14 Euro /day. Free public parking around the hotel there was enough. A short phrase to the hotel bar: very friendly and competent staff, pleased us very much after a long day to take a ' abschlussdrink'. We can Swissotel would recommend and stay here again. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Rolf peter
Super rheinblickzimmer!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
We had a room with view on the rhine (room 1233) with a large fensterfrond. It was a mega view towards düsseldorf fernsehnturm and Rhein, so just a dream!:-) read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Robert
Prima hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
Prima hotel Everything clean and tidy Many german and british. read hotel review
  • Room
    6.0

    Standard room was completely sufficiently, clean and comfortable, free safety deposit box Smoking room.

  • Gastronomy
    5.0

    Breakfast left nothing to be desired Bar friendly managed, but much too loud, perhaps at the groups, the exhibition centre or to the congress were there Only this point leads to the devaluation.

  • Hotel
    5.0

    Prima hotel Everything clean and tidy Many german and british.

  • Service
    6.0

    Very friendly, hassle-free check-in, all of our special requests were met Free web-check-in in the lobby with attached printer possible.

  • Location
    6.0

    A bit out of the way, on the southern border between Neuss and Düsseldorf, directly on the Rhein good connections by public transport Rheinpark center within walking distance.

  • Sport & Leisure
    6.0

    Pool and sauna, nice and well maintained.

Close
Jörg & Sonja Hecker
Always worth a visit.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Our 2. home ☺ we were 2013 about 10 times in this hotel, the top grade. We always book a double room, have upgraded a suite with especially in the dark gigantic rheinblick on the lighted Düsseldorf. The whole hotel corresponds to its grups-the hotel staff are in every situation always friendly, competent and helpful. The food at the breakfast and the restaurant were excellent and the hotel and the stars. The proximity to the Rhein, rheinparccenter with great shopping and the very good transport links to the surrounding towns Neuss, Düsseldorf, Cologne, mönchengladbach etc. Make this hotel very attractive ... and always for us back to the destination. Also 2014 we will often there again and feel good. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
Close
Ralph
Always again with great pleasure
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
I've already for three years on a regular basis to the Swissotel and as yet no negatives find. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close
Read all hotel reviews

Information about Swissôtel Düsseldorf/Neuss

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    Through its direct location on the left back of the Rhine, guests are offered a wonderful view of the river and the skyline of Düsseldorf. Through its convenient location it also offers direct access to the motorway as well as convenient access to the train network, enabling access to the centre of Düsseldorf within 10 minutes. Neuss is around a 5-minute drive from the hotel; the airport and the convention centres are around 14 km away. Ideal access to Cologne and the Rhine/Ruhr area is also within easy reach from the hotel.
  • The hotel features 246 accommodation units. A lobby and a reception are available to guests. Amenities include a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant and a bar. Parking facilities available to guests include a garage and a car park. Additional services include room service and a laundry.
  • Special family rooms are available for families with children. All rooms feature air conditioning, central heating and a bathroom. A safe and a minibar also feature. A fridge and tea and coffee making equipment contribute to a comfortable stay. Internet access, a telephone, a TV, a radio and wireless internet access are provided as standard. In each of the bathrooms, guests will find a shower, a bath and a hairdryer.
  • Both an indoor and an outdoor pool are available for swimming. Leisure options at the hotel include a gym, a sauna, a steam bath and massage treatments, or for a fee, a spa. A spa area with a solarium is available.
  • Breakfast is bookable as a board option.
  • The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    Swissôtel Düsseldorf / Neuss is an elegant four-star superior business hotel, totally renovated in 2008 and located on the bank of the river Rhine in Duesseldorf, Germany. Swissôtel Düsseldorf / Neuss provides excellent meeting and conference facilities. The hotel offers two banquet halls and 14 conference rooms with a total of more than 4000 square meters of space. Wireless LAN is available throughout the entire hotel at a charge.
  • Location
    Overlooking the Düsseldorf skyline, the hotel is located minutes from the historic and commercial areas of Düsseldorf and just 14 kilometers from Düsseldorf International Airport. The hotel is also a mere two-minute drive from the A57 motorway and a five-minute walk from the Neuss Rheinpark Center train station.
  • Accommodation
    Offering guests a choice of 246 guest rooms, which include 69 Swiss Premier Rooms, 3 Junior Suites, a Presidential Suite and an Penthouse Suite, Swissôtel Düsseldorf / Neuss is the ideal retreat for both, business and leisure visitors to Düsseldorf.
  • Food and Drink
    Swissôtel Düsseldorf / Neuss offers guests a stylish restaurant and a lounge bar.
  • Leisure
    Guests of the hotel have free access to the fitness facilities. Pool, steam bath, sauna, solarium and massage services are available at a charge.

Hotel News

24/03/2010:

"RiverSPA" free of charge for all hotel guests!Enjoy the completely new renovated wellness area RiverSPA with sauna, sanarium, swimming pool and fitness area

Amenities

Hotel amenities

  • Total number of rooms: < 200
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Business centre
  • Business Centre Use: free
  • Hotel safe
  • Internet
  • Lift
  • Central heating
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Safe
  • Bathroom
  • Electronic room keys
  • Inside access
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Sprinkler system

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Number of restaurant seats altogether: < 100
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars altogether: 1
  • Number of hotel bars for non-guests: 1
  • Breakfast buffet
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Special massages
  • Sauna
  • Number of saunas: 1
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Number of stars/domestic category: 4 Stars
  • Check in from: 15:00
  • Babysitting/Child services
  • Check out no later than: 12:00
  • Non-hotel guests can/cannot access the area: open
  • Business travellers
  • Express check in and check out
  • Cash payment
  • English
  • Ticket service
  • Pets allowed
  • Children welcome
  • Wifi
  • Newspaper
  • Laundry service