# 2 of 24 hotels in Neuss

Swissôtel Düsseldorf/Neuss(4 stars)

Rheinallee 1 41460 Neuss View on map
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.1
  • Location
    4.7
  • Gastronomy
    5.1
  • Sport & Leisure
    5.0

Rating breakdown

  • excellent
    46
  • very good
    25
  • acceptable
    8
  • poor
    1
  • terrible
    0
Read all hotel reviews

The most helpful positive review

5.878571428571428

One of our favorites, directly at the Rhein location! We gönnen ourselves occasionally a recommendable hotel. The rooms are spacious, decorated up to date, have flatscreen tv, minibar and safe, wi-fi was unfortunately not free of charge. The bathroom is spacious, there was a bathrobe and slippers. Breakfast is simply first-class quality and selection and the view of the Rhein (both from the room, as well as the restaurant) is second to none. In a few step …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.6666666666666665

Never again. After going through half the republic travelled and there dog-tiredly arrived, grinned us at the front desk and told us, you was overbooked, we could not even more the cupboard offer. You then another hotel directed with the reference, we can gladly on the next day again, there was our room free. We asked, why they didn't just called and from the road has informed, to told rude, we have no details left out, which definitely not voted against. …  read hotel review

read more Acceptable, Poor, Terrible reviews
CE
Average hotel
  • Hotel not recommended
  • Couples
  • City break
  • June 2015
This hotel wasnt to my expectations. All the reviews and 8,8 score to me isnt there. There's some min points to me. breakfast wasnt all that, most of the stuff was COLD and not FRESH. Menu on the roomservice wasnt alot to choice from. fitnessroom very small, pool was average had a good swim. View from the room was good. Room was small no bathrobes had to pay to rent it. Airco to me works when it wants and took alot of time to get cold when the window is closed. I will come back to the city cause ... I find the transportation to and from was good and also calm and quite, but another Hotel!! I expected high! read hotel review
  • Service
    3.7
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Gastronomy
    3.3
    Variety of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    4.0
  • Room
    3.0
    Size of the room
    3.0
    Cleanliness & linen change
    4.0
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    3.5
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Family friendliness
    3.0
  • Sport & Leisure
    2.3
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
    Overall condition of the pool area
    3.0
Close
geloo
Sleepover stop
  • Recommended hotel
  • Couples
  • Other stay
  • November 2014
We spent a night in Swissotel Düsseldorf/Neuss, while on the way to Scandinavia as we visited some friends in the region. The view from the hotel over the Rhine river is amazing. Very practical Swissotel as one would expect, a bit understaffed for the amount of business and conferences but we really did enjoy our short stay. The view from the room was amazing as well and the spa area is really nice, much bigger and nicer than any other 4 start I have ever been to. read hotel review
  • Sport & Leisure
    5.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    6.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Competence (handling complaints)
    4.0
  • Location
    3.3
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Hotel
    4.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
    Family friendliness
    3.0
  • Room
    4.5
    Size of the room
    4.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    4.0
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    4.0
    Atmosphere & furnishings
    4.0
Close
Ian
I would stay here again
  • Recommended hotel
  • Singles
  • Business trip
  • November 2014
well run, clean with attentive friendly staff, good location if you have a car as it is a little outside of the town. Rooms are a good size and well maintained. read hotel review
  • Room
    5.5
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    4.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Adrian
Business Trip in Dusseldorf. Neuss
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
Location was very nice near Rhine river, very quiet area with a shopping mall close to the hotel and if you are lucky to get a room at the superior floors you might have the chance to see a nice view over Dusseldorf. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
Close
Elmar
Good hotel on the Rhein
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2014
We stayed for two nights in the Swissotel. The transport links with both the car and the train is very good. The bus stop is about 5 minutes to foot rheinparkcenter. The front desk was very pleasant and unobtrusive. According to the category the room very nice. Unfortunately no safe available, and the air conditioning is a bit slow. It has taken a long time, until the room was warm. What i do not understand in this hotel category today, is, that i for the internet per hour five Euro to pay! For me incomprehensibly, that such a service is ... not included. Breakfast had everything you need, but be careful: at 10:30 a. m. on sunday morning the breakfast buffet is cleared point after a friendly service. Parking in the hotel car park costs genüberliegenden 14 Euro /day. Free public parking around the hotel there was enough. A short phrase to the hotel bar: very friendly and competent staff, pleased us very much after a long day to take a ' abschlussdrink'. We can Swissotel would recommend and stay here again. read hotel review
  • Gastronomy
    5.5
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Rolf peter
Super rheinblickzimmer!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
We had a room with view on the rhine (room 1233) with a large fensterfrond. It was a mega view towards düsseldorf fernsehnturm and Rhein, so just a dream!:-) read hotel review
  • Location
    5.8
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
Close
Robert
Prima hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
Prima hotel Everything clean and tidy Many german and british. read hotel review
  • Room
    6.0

    Standard room was completely sufficiently, clean and comfortable, free safety deposit box Smoking room.

  • Gastronomy
    5.0

    Breakfast left nothing to be desired Bar friendly managed, but much too loud, perhaps at the groups, the exhibition centre or to the congress were there Only this point leads to the devaluation.

  • Hotel
    5.0

    Prima hotel Everything clean and tidy Many german and british.

  • Service
    6.0

    Very friendly, hassle-free check-in, all of our special requests were met Free web-check-in in the lobby with attached printer possible.

  • Location
    6.0

    A bit out of the way, on the southern border between Neuss and Düsseldorf, directly on the Rhein good connections by public transport Rheinpark center within walking distance.

  • Sport & Leisure
    6.0

    Pool and sauna, nice and well maintained.

Close
Jörg & Sonja Hecker
Always worth a visit.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Our 2. home ☺ we were 2013 about 10 times in this hotel, the top grade. We always book a double room, have upgraded a suite with especially in the dark gigantic rheinblick on the lighted Düsseldorf. The whole hotel corresponds to its grups-the hotel staff are in every situation always friendly, competent and helpful. The food at the breakfast and the restaurant were excellent and the hotel and the stars. The proximity to the Rhein, rheinparccenter with great shopping and the very good transport links to the surrounding towns Neuss, Düsseldorf, Cologne, mönchengladbach etc. Make this hotel very attractive ... and always for us back to the destination. Also 2014 we will often there again and feel good. read hotel review
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
Close
Ralph
Always again with great pleasure
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
I've already for three years on a regular basis to the Swissotel and as yet no negatives find. read hotel review
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Proximity to shopping areas
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
Close

Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
Nice hotel on the Rhein. Had premiumzimmer with rheinblick-spacious-well equipped-great beds-very good varied breakfast buffet-we'll be back! read hotel review
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Room
    6.0
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
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Read all hotel reviews

Information about Swissôtel Düsseldorf/Neuss

Hotel Information

hotel.de

hotel.de *

The Swissôtel Düsseldorf/Neuss is a first class hotel in Dusseldorf/Neuss, located on the banks of the River Rhine opposite Dusseldorf. This hotel offers 246 hotel rooms, which include 72 Premier Rooms and 2 Suites. Swissôtel Düsseldorf / Neuss hotel is the ideal retreat for both business and leisure visitors to Dusseldorf. Overlooking the Dusseldorf skyline, this hotel is located minutes from the historic and commercial areas of Düsseldorf and just 14 kilometers from Düsseldorf International Airport. The superior 4 star hotel is also a mere two-minute drive from the A57 motorway and a five-minute walk from the Neuss Rheinpark Center train station. Our elegant business hotel offers guests a stylish restaurant and bar in Dusseldorf / Neuss. Guests of the hotel have free access to the fitness facilities, pool, steam bath and sauna. The solarium and massage services are available at a charge. Swissôtel Düsseldorf / Neuss provides excellent meeting and conference facilities in Dusseldorf. The hotel offers two banquet halls and 14 conference rooms with a total of more than 4000 square meters of space. A highspeed internet connection via wireless LAN is available throughout the entire hotel at a charge. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    This hotel offers a free spa with pool, a restaurant and modern rooms with flat-screen TV. It is quietly located in Neuss, overlooking the River Rhine and Düsseldorf’s city centre. All rooms at the Swissôtel Düsseldorf/Neuss are air conditioned. They include a white marble bathroom and free Wi-Fi access up to 512 KB. The Riverside restaurant offers views of the Rhine. Regional and international dishes are served for lunch and dinner. Drinks are available at the stylish Riverbar. All guests have free use of the RiverSpa during their stay. This includes a gym, sauna and pool. The A57 motorway is 4 minutes from the Swissôtel Düsseldorf Neuss. The Neuss Rheinparkcenter S-Bahn (city rail) station is a 10-minute walk away. It provides direct connections to Düsseldorf’s airport and central station.
  • Location
    If you're looking for Dusseldorf's pulsating nightlife, then the old town is the place to be. The quarter around Bolker Strasse is popular with nightowls as it offers a great variety of restaurants, pubs, bars and clubs. Shopping in the old town has its own unique flair: unlike the exclusive shopping boulevard Koe, it offers something for both the fashion trend-setters and bargain hunters. Exhausted from your city tour carrying shopping bags? Take a break and enjoy the panorama at the Rhine embankment. All year round you can see cyclists, strollers and skaters on the wide promenade. Numerous cafes and pubs offer a magnificent view of the Rhine.
  • Accommodation
    246 modern and stylishly furnished rooms await you not far from Dusseldorf International Airport, including 72 Premier rooms and two exclusive suites, featuring state-of-the-art technology and exclusive amenities. Swissotel Dusseldorf/Neuss’ spacious and modern hotel rooms are designed to be your home away from home. The elegance of this luxury hotel offers the perfect environment for your leisure and business activities. Comfortable beds and armchairs form the basis of a pleasant stay. The mini-fridge, flat-screen television and safe will make your stay easier while the spacious marble bathroom guarantees you a good start to each day. All rooms offer a large desk, direct-dial telephone with voicemail and WiFi (not free of charge). All windows can be opened for an always-fresh atmosphere.
  • Food and Drink
    Enjoy the culinary delights of Swissôtel Dusseldorf / Neuss' Riverside Restaurant and the Riverbar & Bistro. Enjoy international and regional cuisine with seasonal ingredients and select your favourites from a range of fine wines to compliment the evening. Cigar aficionados can enjoy some of the most prestigious brands of cigars in the exclusive atmosphere of the Davidoff Lounge.
  • Other facilities and services
    Be it for eight guests or 2,500 participants, in the 14 conference rooms and two convention halls & ballrooms at Swissotel Dusseldorf/Neuss you'll find the right space for any type of convention, banquet, presentation, stage show or even television production. Within the 4,000 m² facilities, Swissotel provides all the technical infrastructure you may require, from state-of-the-art lighting and sound equipment to WiFi (for a fee). And you can even drive a car directly into the large halls. All within a classic conference centre with a design at this modern, four-star superior hotel.

Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Business centre
  • Hotel safe
  • Lift
  • Central heating
  • Air conditioning
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Air conditioning
  • Safe
  • Iron
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Connecting rooms
  • Pets allowed
  • Fire alarm
  • Hair dryer

Gastronomy

  • Breakfast
  • Restaurant
  • Number of restaurants altogether: 1
  • Number of restaurants for non-guests: 1
  • Diabetic menu
  • Vegetarian dishes
  • A la carte
  • Dishes for those with allergies
  • Gluten free
  • Hotel bar
  • Number of hotel bars for non-guests: 1
  • Packed lunches
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Spa centre
  • Massages
  • Sauna
  • Number of saunas: 1
  • Tanning booth

Other hotel information

  • 24 hour reception
  • Non-hotel guests can/cannot access the area: open
  • Honeymoon
  • Late check out
  • Airport transfer
  • Express check in and check out
  • Visa
  • English
  • Pets allowed
  • Children welcome
  • Wifi
  • Free Wifi access included
  • Newspaper