# 42 of 136 hotels in Abu Dhabi

Cristal Salam Hotel(4 stars)

8th Street, Tourist Club Area View on map
Average rating
Recommended
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    5.1
  • Location
    5.0
  • Gastronomy
    4.9
  • Sport & Leisure
    4.1

Rating breakdown

  • excellent
    13
  • very good
    1
  • acceptable
    2
  • poor
    0
  • terrible
    0
Read all hotel reviews
Luca
Cristal Salam better before, a little disappointed.
  • Hotel not recommended
  • Singles
  • Business trip
  • May 2015
Now it's called Ramada Downtown, was better with previous managemnt. an example: to change the battery of safebox it's tooks 3 days. Breakfast very poor, not big selection. I had a luch one time, the quality of buffet was also poor read hotel review
  • Service
    3.0
    Staff's knowledge of foreign language
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Competence (handling complaints)
    3.0
  • Sport & Leisure
    2.5
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
    Family friendliness
    3.0
  • Room
    3.5
    Size of the room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
  • Location
    3.3
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    3.0
  • Gastronomy
    2.8
    Variety of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Quality of food and drinks
    2.0
    Atmosphere & furnishings
    3.0
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Abdul Moeed
Absolutely wonderful
  • Recommended hotel
  • Friends
  • Other stay
  • January 2015
As my flight was delayed and etihad give me complimentary hotel stay. I stay at cristal Salam Abu Dhabi it's absolutely wonderful hotel . It's rooms are very neat and clean . It has big rooms. I love this place and I wish to stay here again read hotel review
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Service
    4.8
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    4.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
Close
Lisa
Only If A Good Price
  • Hotel not recommended
  • Singles
  • Proof of booking
  • City break
  • January 2015
Clean and modern, decent breakfast, needs some repair, no lobby to speak of but nice rooms. No pool (unlike its sister, the Cristal Hotel), Lots of locals. read hotel review
  • Location
    3.0

    It's drawing card is its proximity to the Abu Dhabi mall. Other than that, it's a bit out of the way. Also beware that Travel Advisor has marked its location incorrectly. This hotel is located further to the east. Easy to reach via the airport bus.

  • Sport & Leisure
    2.0

    Internet access worked. The only nearby attraction is the mall. Ten minute walk. Also has a large food court.

  • Service
    2.0

    This was the hotel's main downfall for me. People are friendly and smile at you, but they are not very knowledgeable, make mistakes and do not follow through. It caused me a very big problem with a taxi on the day I was leaving. I finally arrived at my destination late, soaked through with rain and with a very high taxi bill. All because of a poor concierge.

  • Hotel
    4.0

    Clean and modern, decent breakfast, needs some repair, no lobby to speak of but nice rooms. No pool (unlike its sister, the Cristal Hotel), Lots of locals.

  • Gastronomy
    4.0

    I only had breakfast - but didn't see anyone going to dinner (they call it a restaurant, but it's also in the breakfast room). Breakfast was very nice. Then again, I eat everything.

  • Room
    5.0

    The room was fine - nice size, clean, coffee-maker and hair dryer and safe.

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Mahmoud
Perfect service
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
the hotel is amazing fast check in clean rooms many selection of food in room service good staff. plus the have energy the location of the hotel is perfect near to shopping malls restaurant shops easy to find transportation read hotel review
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
    Family friendliness
    6.0
Close
Philippe
A modern in the city center with Korean cuisine
  • Recommended hotel
  • Couples
  • Business trip
  • April 2014
A modern hotel of good standing , ideal for business with an excellent restaurant offering top Chinese and Korean cuisine on top of international dishes . Staff are very friendly but at times too few . read hotel review
  • Service
    5.3
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Room
    5.3
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Location
    5.3
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Julia
Top for the time
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
Super city hotel for a stay over 2 nights absolutely sufficient and correct! The staff was very helpful and friendly. We are exclusively with the public bus, the stop just around the corner, on Abu Dhabi Mall we could walk in a short time! read hotel review
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Room
    5.0
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    4.8
    Staff's knowledge of foreign language
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
  • Location
    4.8
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
Close
Jenny
Super city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2014
We were 2 nights in the Cristal salam and were satisfied. Since we had adjusted ourselves a city hotel, our expectations were fulfilled. Cleanliness, centrality, hilfsbereitschaft - everything was wonderful. Within 3 minutes one is to foot to the Abu Dhabi Mall and has everything, what the heart desires. If you want to drive by public transport (buses) in all directions the opportunities to do this. The corniche is a short walk (15 minutes). All further ' sights' of the city are easily and quickly to reach by bus or taxi. All in all a great city hotel. read hotel review
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Room
    4.8
    Size of the room
    5.0
    Cleanliness & linen change
    5.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.3
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Competence (handling complaints)
    5.0
Close
Erik
Central hotel with good nearby restaurants
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2014
Excellent four-star hotel in the north of Abu Dhabi. I did in particular appreciate the combined rooftop bar and swimming pool. The size of both of them were rather small, but enough to cool down (please excuse the pun). The staff friendly and the room adequate for two people. read hotel review
  • Room
    6.0
    Size of the room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Erik
Centrally located hotel with a very nice roof bar
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
I appreciated this stay in this hotel because of its proximity to local restaurants and the shopping centre in the northern part of the city (on the opposite side to the airport). The hotel room was good enough for the two of us travelling and the breakfast filling, albeit a bit sweet which is common in the Emirates. read hotel review
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Gastronomy
    5.0
    Variety of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    5.0
  • Room
    5.0
    Size of the room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Service
    5.0
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
Close
Mahmoud
Best business hotel
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • November 2013
Good location , friendly employee , best hotel for business trip, chilling bar , the check in was very fast , food was good not bad , swimming pool very small plus they have nice Thaliand massage. read hotel review
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
    Disabled-friendly
    5.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
  • Gastronomy
    5.3
    Variety of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    5.0
    Atmosphere & furnishings
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    4.0
  • Service
    5.8
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    5.0
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Read all hotel reviews

Information about Cristal Salam Hotel

Hotel Information

hotel.de

hotel.de *

We would like to warmly welcome you to the Ramada Abu Dhabi Downtown. The Ramada Worldwide family would like to welcome you to the Ramada Abu Dhabi Downtown! At our hotel there are parking spaces for your car and also secure parking for bikes and motorbikes. Located at our hotel are car parking spots for the benefit of our guests. Free for you We offer guests a complimentary welcome drink and a bottle of water. When booking with us, you will enjoy complimentary parking at the hotel. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home The experienced reception staff will always be ready to assist. The lift to the upper floors makes it easy to reach your homy room. Video surveillance is operating in the lobby area. Culinary greetings from the kitchen We serve a variety of dishes in our hotel's restaurant. The menu there also offers great meals for both diabetic and vegetarian visitors. Once your hunger is satisfied, go over to our hotel's bar to quench your thirst. The restaurant at the hotel also serves halal food. Where you will stay On a rainy day you can enjoy your in-room entertainment. Satellite television sets are available in our hotel rooms. Keep your drinks refrigerated in the minibar or grab something out. Thanks to the safe in your room you can leave your articles of value behind without any hesitation. Use the convenient landline in your room to touch base with your family or friends. Each room also comes with coffee making facilities. You will find located in your room a shower, a bathtub and a hairdryer. Your room's bathroom has a hair-dryer and next to the shower complimentary bathrobes await you. All hotel rooms are fitted with soundproof windows for the comfort of our guests. Relax or be active We offer numerous services to make your stay here at our hotel more enjoyable, for instance the refreshing sauna. Feel free to use the hotel's state-of-the-art fitness room. Reception hours: Every day: from 00:00 to 00:00
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

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Amenities

Hotel amenities

  • Meeting/Banquet Facilities
  • Rooms with disabled access
  • Hairdressers/Beauty salon
  • Business centre
  • Fax and photocopying facilities
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • TV
  • Satellite TV
  • Minibar
  • Safe
  • Iron
  • Bathroom
  • Wake up call/Alarm clock
  • Hair dryer

Gastronomy

  • Restaurant
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre

Spa offers

  • Massages
  • Beauty treatments
  • Sauna

Other hotel information

  • 24 hour reception
  • Wifi
  • Newspaper