# 6 of 47 hotels in San Agustin

Hotel Melia Tamarindos(4.5 stars)

Retama, 3 - 35100 - San Agustin - Gran Canaria View on map
Average rating
Recommended
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At a glance

  • The staff are very friendly (1)
    "The staff are very friendly" found in 1 review
    • " Over our vacation we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty, outdoor area, as well as hotel ... " 
      5.414285714285714
      August 2012
  • Very tasty (1)
    "Very tasty" found in 1 review
    • " Over our vacation we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty , outdoor area, as well as hotel were very clean and were regularly cleaned! This hotel is very ... " 
      5.414285714285714
      August 2012
  • This hotel is very recommendable (1)
    "This hotel is very recommendable" found in 1 review
    • " ... we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty, outdoor area, as well as hotel were very clean and were regularly cleaned! This hotel is very recommendable , taxi and bus is located in front of the hotel entrance and therefore, you could easily a ... " 
      5.414285714285714
      August 2012
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Hotel review overview

Average
rating

Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    4.8
  • Location
    4.9
  • Gastronomy
    4.8
  • Sport & Leisure
    4.8

Rating breakdown

  • excellent
    67
  • very good
    54
  • acceptable
    13
  • poor
    2
  • terrible
    0
Read all hotel reviews

The most helpful positive review

4.333333333333333

The hotel certainly had its best times behind itself. After a renovation but could easily in the first-class league ascend. The location is super, the garden lovely, the staff very friendly and the food tasted good. The size of the hotel is manageable. You can different room categories with breakfast, half board or all inclusive. The audience is surprisingly from the average age was in the midfield. Otherwise, for the Canary Islands in the winter typical …  read hotel review

read more Excellent, Very good reviews

The most helpful negative review

3.1666666666666665

Five star stayed at the hotel and on the nameplate appropriate (we were 3 persons (2+1) The beginning was scowling. The receptionist was very in a bad mood. We were only explained, that we note the us gave to be, if we for going out to eat (in the bad german). Properties and benefits of the hotel were not explained. The porter took us to our rooms. At the start our stay were very many british people, irish, northern europeans, dutch, were later many frenc …  read hotel review

read more Acceptable, Poor, Terrible reviews

Summary of guest reviews by category

  • Hotel in general
    Pros
    • Hotel in general (1)
      Comments related to "Hotel in general" found in 1 review
      • " ... we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty, outdoor area, as well as hotel were very clean and were regularly cleaned! This hotel is very recommendable, taxi and bus is located in front of the hotel entrance and therefore, you could easily a ... "  read hotel review
        5.414285714285714
        August 2012
  • Service
    Pros
    • Service Friendliness (1)
      Comments related to "Service" found in 1 review
      • " Over our vacation we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty, outdoor area, as well as hotel ... "  read hotel review
        5.414285714285714
        August 2012
  • Food
    Pros
    • Quality (1)
      Comments related to "Food" found in 1 review
      • " Over our vacation we can only positive say, the staff are very friendly and almost all understand a bit of German, food was very tasty, outdoor area, as well as hotel were very clean and were regularly cleaned! This hotel is very ... "  read hotel review
        5.414285714285714
        August 2012
Dieter
No hotel for us more.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel is old, bathroom renovation, cleanliness for 3 stars in order. read hotel review
  • Room
    3.0

    Bathroom too small for two persons, no shower, only local outlet to shave not suitable.

  • Gastronomy
    3.0

    The food was always the same food and the selection variety was not a 5 star hotel

  • Service
    3.0

    Are used to something else, foreign languages only a few. Room cleaning only in the afternoon.

  • Hotel
    3.0

    The hotel is old, bathroom renovation, cleanliness for 3 stars in order.

  • Location
    4.0

    Location ok, the bus not far, the beach ok, but not for swimming.

Close
Bernd
Good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel corresponds to the descriptions in the brochure. For dinner christmas and new year's eve There was a very rich buffet! The new year's program before midnight was super, then what From 0:00 a. m. was offered, was something for children! The entertainer his hampelschau, the after - noon with the kids in the pool made, again with the adult tourists. The volume was simply unbearable, so that the guests quickly became less and more discontented. read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
  • Room
    5.5
    Size of the room
    5.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
    Overall condition of the pool area
    5.0
  • Service
    5.5
    Staff's knowledge of foreign language
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
Close
Daniela
Always gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Great hotel, stayed over Sylvester and will do so again. Only our erachtensmpfehlen even if the pool wasn't heated, and the spa treatments are not what they promise, but the rest is wonderful, the staff was great ☺, Alberto the eggs cook must still the smile learning ☺. The sylvesterbüfett was genuinly the knaller, we have never seen anything like it and the boss of the house is very nice, we are coming again. read hotel review
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Competence (handling complaints)
    6.0
  • Room
    5.8
    Size of the room
    6.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Hotel
    5.8
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
    Overall condition of the pool area
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
Close
Claudia
Nice place to relax and enjoy.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • November 2013
Very nice hotel right on the beach, beach but rather windy. Many spa offers, but a bit more expensive. With wi-fi access. Very nice pool area, plenty of quiet spaces, great food. San Augustin is rather small and nothing was offered, but tourist places are quickly reached, buses leave from directly in front of the hotel. Beautiful hikes and excursions with pick-up from the hotel with free motions, (german) read hotel review
  • Gastronomy
    5.8
    Variety of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Quality of food and drinks
    6.0
    Atmosphere & furnishings
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Family friendliness
    6.0
    Disabled-friendly
    6.0
  • Location
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    3.0
  • Room
    5.8
    Size of the room
    6.0
    Cleanliness & linen change
    6.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
    Overall condition of the pool area
    6.0
  • Service
    6.0
    Staff's knowledge of foreign language
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
Close
I.R.
Unfortunately disappointing holiday...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2013
• transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old read hotel review
  • Location
    5.0

    Airport in 20 minutes (about 20 kilometer). Fastest transport were taxis (directly in front of the hotel. Drive from 6 kilometer after Maspalomas circa 7 Euro ). Bus stop directly before the door, supermarket across the street.

  • Gastronomy
    3.0

    Every night there was pasta, fish, meat, salad in different variations a buffet. Breakfast was the same every morning.

  • Room
    2.0

    Our extra for the sea view room we had booked was full, so we were given a room to the land side (including free booking to universe inclusive.). However, the room was no comparison. Street in front of the door, toilet/rest of the bathroom 2 small miniräume divided, without ventilation. Water gave it only with chlorine. Beds were hard and squeaked extremely. With the cleaning lady could we in a 'sea-room' look. No comparison. Large renovated bathroom without mold, etc. Complain at the reception had no sense, the people in front of us did, then they were in a room on the 'sea' right next to a lift and over the noisy/smoking bar stuck. Then we took but rather our room. At least this hotel is no 5 star hotel, probably 3 *!

  • Service
    5.0

    Friendliness = great Foreign language skills = good (english & german) Zusatzleistungen = fitnesspavillon free of charge from 8:00 to 10:00 p. m., aquagym 12:00 a. m.; otherwise rather relaxed (quiet) entertainment in the background.

  • Sport & Leisure
    5.0

    • sportpavillon free of charge from 8:00 to 10:00 p. m. • spa area good • clean pool • couches sufficiently (trolleys however dirty/sticky) • tennis court (lessons available) • (lava -) beach close to the hotel area, so good for other sports activities.

  • Hotel
    2.0

    • transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old

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Information about Hotel Melia Tamarindos

Hotel Information

Information from the hotel

Information from the hotel *

  • Location
    This luxury hotel is located in the tourist centre of San Augustin, approximately 100 m from the nearest beach. The town centre is just 500 m away; the shopping centre 1 km from the hotel. The airport is about 29 km away and there is a regular public bus service departing from a stop located close to the hotel.
  • The establishment comprises a total of 279 accommodation units. A lobby and a reception are available to guests. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access (for a fee) and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a café, a bar and a pub. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. The grounds of the establishment feature a playground and an attractive garden. A playroom is also among the amenities at the establishment. Guests travelling in their own vehicles can make use of the available parking spaces. Bicycles can be left in the bicycle storage area. Additional services include medical assistance, room service, a laundry and a hairdressing salon. In addition, a conference room and a fax machine are also available.
  • All accommodation units feature air conditioning, central heating, a living room and a bathroom. Most rooms additionally feature a balcony or a terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features separate bedrooms, a double bed or a king-size bed. A safe and a minibar also feature. Each accommodation unit offers internet access, a telephone, a TV, a radio, a stereo system and wireless internet access. Slippers and the daily paper offer additional comfort. Amenities in the bathrooms include a shower, a bath, a spa bath and a bidet. The bathrooms feature a hairdryer and bathrobes.
  • The establishment features an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are available. A hot tub (for a fee) provides an opportunity for relaxation. There is also a poolside snack bar. For those wishing to enjoy some exercise, tennis, volleyball and crazy golf are offered onsite. The establishment offers numerous indoor sporting opportunities, with activities such as a gym, table tennis, darts, squash and gymnastics, as well as pool/billiards for a fee. A hammam, hydrotherapy and a solarium, or for a fee, a spa, a sauna, a steam bath, a beauty salon and massage treatments, are among the spa options available. There are excellent relaxation opportunities and ways to enjoy free time at the establishment, with options such as an entertainment programme, an entertainment programme for adults, an entertainment programme for children, live music, a disco, a kids' club and a casino.
  • Various meals and board options are bookable. Guests can choose from breakfast, lunch, dinner, B & B, half board and All-inclusive. Staff are also happy to prepare special dietary cuisine. In addition, special deals and snacks are available. Guests can enjoy the show cooking, during which the chefs create delicious specialities. Alcohol-free drinks and alcoholic drinks are available.
  • All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.
* Neither HolidayCheck nor the provider assumes liability for the accuracy and completeness of the content displayed above. Please take note of the hotel description of the respective operator and bear in mind that the services included in an offer may differ from the catalog description presented here. We are obliged to offer solely those services available at the time of booking as shown on the booking form. © 2013 Giata

Hotel description

Hotel description

  • What the hotel offers
    The Meliá Tamarindos is situated directly alongside the beach of San Agustín, offering a spectacular view over the Atlantic. Its architecture full of light, freshness and colour provides it with a unique warm atmosphere. Surrounded by subtropical gardens that lead on to the beach. The hotel gives you a warm welcome to an authentic world of Canary luxury.
  • Location
    Only 500 metres from the shopping and entertainment in San Agustin. 25 km. from Puerto de Mogán, 30 km. from the airport, and 60km. from the capital, Las Palmas de Gran Canaria. 5 golf courses within a distance of 35 km.
  • Accommodation
    Terrace or balcony Bathroom with hair-dryer and telephone Air-conditioning Satellite TV Direct dial telephone Pillow menu Mini-bar stocked daily with mineral water, beer and soft drinks Safe Room service
  • Food and Drink
    Varied and extensive breakfast buffet (open from 07:30 pm to 11:00 pm) Tara poolside restaurant, with lunch-time menu/snack (open from 13:00 pm to 15:30 pm) Roque Nublo restaurant, with show-cooking service, theme corners, (open from 6.30pm to 10pm). 'This restaurant offers a lunchtime service, depending on hotel occupancy' (open from 1 pm to 3:30 pm). Appropriate dress is required for the dinner service (long trousers for men) Bar Jameo with daily live music and occasional professional shows in the evening (open from 5pm to 1am)
  • Leisure
    3 Outdoor sweet-water swimming pools (one of them climatizable) Daily entertainment programme Mini Club with games area and heated children's pool (for children from 5 - 12 years old in high season only) Spa with 5 indoor cabins for facial and body treatments, Haima for outdoor massages, 2 saunas, steam bath for 6 people, 2 open-air hydrotherapy whirlpools, outdoor relaxation area, and gym: Asian therapies such as Reiki, massage with hot stones, a Hindu head massage, Turkish massage, and special programmes for anti-stress and anti-ageing, skin and soul cleansing, thermo-exfoliation, or the fantastic romance by moonlight programme for lovers. The gym is free for hotel guests. Tennis court (rackets and balls available) and squash court Minigolf Shooting gallery Special prices for 6 different nearby golf courses Guided tour twice a week around the Observatory of the Hotel
  • Other facilities and services
    Internet Corner (additional charge) & WIFI free of charge only in Lobby Zone and Reception Outdoor Parking Hairdresser (additional charge) Boutique Hotel adapted to the needs of the disabled

Amenities

Hotel amenities

  • Terrace
  • Meeting/Banquet Facilities
  • Non-smoking room
  • Shops in the hotel
  • Hairdressers/Beauty salon
  • Business centre
  • Playground
  • Hotel safe
  • Internet
  • Lift
  • Air conditioning
  • Free parking
  • Car park

Room amenities

  • Writing bureau
  • Additional childrens' bed
  • Phone
  • Satellite TV
  • Minibar
  • Safe
  • Washing machine
  • Balcony
  • Terrace
  • Bathroom
  • Electronic room keys
  • Wake up call/Alarm clock
  • Pets allowed

Gastronomy

  • Breakfast
  • Restaurant
  • Diabetic menu
  • Hotel bar
  • Cafe
  • Catering service

A choice of sports

  • Fitness centre
  • Outdoor pool
  • Tennis court
  • Hiking

Spa offers

  • Spa centre
  • Massages
  • Special massages
  • Sauna
  • Steam room/ turkish bath
  • Tanning booth

Other hotel information

  • City hotel
  • 24 hour reception
  • Evening programs and entertainment
  • Babysitting/Child services
  • Airport transfer
  • City
  • 24 hour security
  • Car hire
  • Information desk
  • Currency exchange
  • Children welcome
  • All public and private areas are no smoking zones
  • Wifi
  • Newspaper
  • Laundry service